Lightroom is asking for serial number - why?

I have succsessfully downloaded and am happily using the other apps I need (Photoshop, InDesign, Illustrator ) - but Lightroom insists I need a serial number to use it.. Any idea why or how to fix this? (Or have I misunderstood and Lightroom is not a part of Creativ Cloud as the other apps?). Help appreciated!

I installed all applications without thinking about language (stupid!) so that the programs that are available in Norwgian were innstalled in Norwegian - the others in English - I then changed preferences in the Adobe Applications manager to English (international), changed my macs OS language to English and reinstalled the apps so that they are all in English now..?

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Cc lightroom trouble asking for serial number

I purchased the cc photography package. I was able to download and open Photoshop but unable to open lightroom. It ask for a serial number. I tried the trouble shooting tips still having trouble.

Hi Kirstygem,
If the above mentioned steps have not helped , can you please try the below mentioned article. Although its for LR3 but its still effective for the newer version .
Lightroom 3 asks for serial number launching in non-admin account
Updated kb For LR5 : Preference and other file locations in Lightroom 5
Do let us know if this worked for you or not .
Cheers,
Kartikay Sharma

Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? Any ideas how I can get it to work?

Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? I had a trial version of LR, downloaded the Cloud, every other program works, including trials, but Lightroom does not. Any ideas how I can get it to work?

Creative Cloud applications ask for serial number

Lightroom 3 asks for serial number launching in non-admin account

The following information was provided by Carey Burgess (Adobe Employee):
Does Lightroom 3 launch and work fine in an admin account, but when you launch the application in a standard (i.e. non-admin) account it asks for a serial number?
If so, then it is likely due to a file permissions issue either in the original (admin) account or with the standard account.
(Although you need administrator access to install Lightroom, and you do need proper access permissions to your photos, you should be able to run Lightroom without issue in a standard user account.)
Lightroom 3 stores registration data (the serial number) in a file called Lightroom 3.0 Registration, which is stored by default in one of these locations:
    * Mac OS: /Library/Application Support/Adobe/Lightroom
    * Windows XP: C:\Documents and Settings\All Users\Application Data\Adobe\Lightroom
    * Windows 7/Vista: C:\ProgramData\Adobe\Lightroom
- Check for the registration file in the appropriate location for your system.
If the file does not exist in that location, then ensure you are logged in with the admin account (the one where Lightroom doesn't prompt for a serial number) and check the user-specific location instead:
    * Mac OS: /Users/YOUR USER NAME/Library/Application Support/Adobe/Lightroom
    * Windows XP: C:\Documents and Settings\YOUR USER NAME\Application Data\Adobe\Lightroom
    * Windows 7/Vista: C:\Users\YOUR USER NAME\AppData\Roaming\Adobe\Lightroom
If the file exists in the user-specific location instead, then I would suggest that you ensure that you have quit Lightroom, and then move the registration file from the user location to the default system-wide location. Lightroom should now no longer prompt for serial number when you open it from a non-admin account.
If the registration file did (or now does) exist in the default system-wide location, but you are still being prompted to enter a serial number when opening Lightroom in a standard user account, then that account does not have sufficient access permission to the registration file.
To resolve this aspect, there are two possible solutions (the first being the recommended solution):
1. Change the access permissions on the Lightroom folder that contains the registration file to grant "Read" access for the standard user account. (You can do this for each account individually, or you can use a broader group like Everyone.)
For more information about changing permissions, see one of these articles:
    * Windows XP: http://support.microsoft.com/kb/308419#4
    * Windows Vista/Windows 7: http://windows.microsoft.com/en-us/windows7/What-are-permissions
    * Mac OS: http://docs.info.apple.com/article.html?path=Mac/10.6/en/8342.html
2. Copy the registration file from the system-wide location to the user-specific location for the standard user account. (You would need to repeat this step for each standard user that needs access to Lightroom.)
Reply here if these steps do not resolve your issue, or if you have any questions.

Months ago, I had a routine clearout of old software boxes etc and chucked out my Lightroom 1.0 box. A couple of weeks ago I reinstalled Lion on my mac to find that I cannot register Lightroom. I have the 3.0 upgrade serial, the 2.0 upgrade serial, but the 1.0 was on the box..
I followed the instructions above to find the files in crashplan form before the fomat that hold the registration details. I have tried placing them in the location described, but it doesn't seem to work.
The serials (or something) are in the file, but given in the string that is difficult to decipher - and doesn't work in the registration screen, wrong size and a mix of letters and numbers rather than just numbers as my 3.0 serial is.
Any suggestions for what I could do? Could I send the strings in to Adobe to be deciphered? Perhaps move files around a bit more?
Thanks in advance,
Rog.

Purchased and registered lightroom, now asking for serial number on startup

I purchased Adobe Lightroom 3 several weeks ago, and have used it without hassle since. However, today when I tried to use it, it told me I had four days left on my trial period and prompted me to enter or buy a serial number. Why is this happening when I already entered the serial code when I first bought it, and why can't I find my serial number in my purchases to re-enter it?

Hi,
Please get in touch with our support team for help in retrieving your serial number:
Contact Adobe Support
On the support page, select "I cant find my serial number" in the first dropdown menu.
In the second dropdown, select "My product isn't registered.."
You will then have an option to chat with a support representative. You can also call support by using the phone numbers mentioned on this page.
Thanks

Lightroom keeps asks for serial number

Although payment has gone through and Photoshop has installed correctly, when I open my Adobe Manager on the Mac it says Lightroom is up to date (cannot Download), although if I click into the Lightroom icon on my desktop it requires serial number.
I have checked payment/ plan/ money gone through/ logged out, logged in/ restarted computer/ updated computer and cannot win with it. The other day I waited for 1hr 54minutes on adobe hotline and in the end gave up- Please anyone I desperately need to download Lightroom so I can edit some pics- Please help

Hi,
You may want to search the forum for like problems. I assume you are using the CC version and you have a trial version installed, so have a look at this thread:
http://forums.adobe.com/message/6197999#6197999

I have purchased Photoshop CC but I'm still unable to download and open lightroom, it still asks for serial number?

Can any one help me being able to download LR as I've purchased photoshop and lightroom, but i'm still unable to open lightroom it keeps asking for serial number and won't open.
Regards
Jason

Uninstall the serial-number LR5, the one you have installed, now, then quit the CC Desktop application (gear/quit or right-click quit), then restart the CC Desktop application, which will rescan and see that LR is no longer installed, and will offer LR in the CC Desktop apps list with an Install button next to it, so install that version.

Lightroom (Cloud version) keeps asking for serial number. [was: HELP!]

I purchased the creative cloud photography plan. I downloaded creative cloud and tried to start using lightroom but it keeps asking for a serial number and I dont have one I bought it all online and it wont let me use lightroom help!

Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!

i purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!

Yes, I have a TLP license, so which kind of upgrade should I buy?
I'm an Italian user and I would prefer to contact support by web chat but I can't find it in the website, please can you help me? Thank you, I'm desperate!

My account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?

my account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?

I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription.

Trying to install Lightroom CC on second computer ( I have monthly paid account for CC)- when launching get asked for serial number - what do I do next?

Trying to install Lightroom CC on second computer ( I have monthly paid account for CC)- when launching get asked for serial number - what do I do next?

Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

Launching Photoshop CC from dock asks for serial number [was:what is this?]

What is this? I just want to use photoshop on my laptop using the same license I use for my desktop. Please help

Hi.
photoshop CC
Laptop = OSX 10.8.5
Desktop = OSX 10.8.5
Launching photoshop from dock. It asks for serial number. I enter serial number copied directly form my account with adobe.
Error says "This serial number is not valid for Adobe Photoshop CC."
I'm confused as to why Photoshop worked before on my laptop but now it does not. Did something expire? Do I need a separate serial number for a different computer (ie. my laptop). I don't understand.
Thanks.

Trial version is asking for serial number ... helpp

I selected "try" from the adobe CS5 page and when I am in the install window it asks for serial number.
Why ???
Now there is option to "try as a trial version" however it will not allow me to progress and select this option.
Very Frustrating...

Did you run any other trials already? in any case, try the suggestions listed in the respective section regarding licensing here and also have a look at the specific CS5 stuff.
Mylenium

Keeps asking for serial number since upgrading

Just took the plunge and despite some dodgy reviews, I upgraded elements via a disc install. Now each time I open it, it asks for serial number and assumes I am still on trial. This despite my account showing it is registered. Also it has up graded and not brought any plug ins with it to the newer versions.
Think I will just stick to Lightroom completely and write this version off.
Any advice on sorting this buggy upgrade out?

Try Shikha's solution from this thread:
Elements 12 - not working

Encore CS6 asks for serial number? I have a Cloud membership!

Why would this happen? I know Encore CC can't work with Premiere CC so i installed Premiere CS6 & uninstalled it and left Encore CS6. NOW ENCORE ASKS FOR A SERIAL NUMBER! Saying it's a demo version!!

If Encore CS6 in cloud install asks for serial number:
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

Lightroom is asking for serial number - why?

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