Lightroom is shown as installed in creative cloud desktop app but it is not

Hi,
I am new to the creative cloud and signed up for the photographic bundle.
I went to the lightroom download first in the creative cloud download center and downloaded the cc desktop app as described.
After installation the cc desktop app shows lightroom installed and up to date even when it hasn't installed anything. Lightroom is not show in the list of available app since it "thinks" it is already installed, I guess.
Is there a way to reinstall Lightroom?
I am working on an iMac, i5, 12GB RAM with OS X Mavericks and Fusion Drive
Best regards
Marco Runge

Uninstall whatever version of LR you have install, now, perhaps a trial that has expired. Use the normal uninstall process for your computer OS.
Then Quit the CC Desktop application, then restart it. At this point it’ll look for what is still installed locally and see that LR has been uninstalled, and offer you the CC version to install.
If that doesn’t work try the more severe things, here:
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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Thanks, that's unfortunate.. I'm planning to update and I really hoped that buying the stand-alone version would have resulted in having a different installer but to me it's a selling factor not having additional software that does its things online without asking (which, if blocked with a firewall, prevents the trial of LR to work at all).
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I am using a mac
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Please help!!!! I need to complete a school assignment

Brittney2_lee from your post it sounds like you are receiving a variety of download errors. You can find details on how to diagnose and resolve download errors at Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

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Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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After following every possible workaround posted everywhere, and waiting unsuccessfully for 1 hour and a half for a chat with customer support, I'm posting the issue here before I cancel my subscription to Creative Cloud.
I'm having the same issue that many people seem to have for different error codes and no solution seems to have been found yet that is agood fit for all of them, so I'm posting here in hopes somebody does take the time to analyze what is going on instead of suggesting the "Is you power cable plugged in?" type of questions. I have already tried all workarounds regarding this issue, the famous A12E1 error, but in my case the issue is specifically trying to install the Adobe Application Manager:
10/15/13 00:20:08:325 | [INFO] | | Download | LBS | LBSApplicationFacade | | | 151513 | ****************Starting LBS workflow*******************
10/15/13 00:20:08:426 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | initializing screen
10/15/13 00:20:08:448 | [INFO] | | Download | LBS | SystemCheck | | | 151653 | System OS Version - major = 10, minor = 8, bugFix = 5
10/15/13 00:20:08:448 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | ACCC System requirements check passed
10/15/13 00:20:08:476 | [INFO] | | Download | LBS | ProductInfo | | | 151653 | Product Sap Code not specified in the product information file
10/15/13 00:20:08:476 | [INFO] | | Download | LBS | ProductInfo | | | 151653 | Product locale not specified in the product information file
10/15/13 00:20:08:476 | [INFO] | | Download | LBS | ProductInfo | | | 151653 | Product name not specified in the product information file
10/15/13 00:20:08:476 | [INFO] | | Download | LBS | ProductInfo | | | 151653 | Applet Version not specified in the product information file
10/15/13 00:20:08:476 | [INFO] | | Download | LBS | ProductInfo | | | 151653 | Applet ID not specified in the product information file
10/15/13 00:20:08:476 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | Bootstraping Passed
10/15/13 00:20:08:494 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | LBS lock acquired
10/15/13 00:20:09:013 | [INFO] | | Download | LBS | SystemCheck | | | 151653 | System OS Version inside isAcccSupported- major = 10, minor = 8, bugFix = 0
10/15/13 00:20:09:016 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | deployment lock check passed
10/15/13 00:20:09:035 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | ACCC not present so downloading is initiated.
10/15/13 00:20:14:369 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | Downloading Adobe Application Manager/Creative Cloud Connections
10/15/13 00:20:14:387 | [INFO] | | Download | LBS | SystemCheck | | | 151653 | System OS Version inside isAcccSupported- major = 10, minor = 8, bugFix = 40
10/15/13 00:20:14:419 | [INFO] | | Download | LBS | ETS | | | 151653 | Event Guid generated is: '1f1ffcd5-2732-41b1-9ae7-245bf690b9c0'
10/15/13 00:20:14:420 | [INFO] | | Download | LBS | ETS | | | 151862 | Event with guid '1f1ffcd5-2732-41b1-9ae7-245bf690b9c0' is being sent
10/15/13 00:20:34:955 | [INFO] | | Download | LBS | ETS | | | 151653 | Event Guid generated is: '30733d16-78bd-4228-ad8e-3aca7932cac6'
10/15/13 00:20:34:963 | [INFO] | | Download | LBS | ETS | | | 151862 | Event with guid '30733d16-78bd-4228-ad8e-3aca7932cac6' is being sent
10/15/13 00:20:34:973 | [INFO] | | Download | LBS | SystemCheck | | | 151653 | System OS Version inside isAcccSupported- major = 10, minor = 8, bugFix = 0
10/15/13 00:20:34:976 | [INFO] | | Download | LBS | SystemCheck | | | 151653 | System OS Version inside isAcccSupported- major = 10, minor = 8, bugFix = 424132
10/15/13 00:20:34:986 | [INFO] | | Download | LBS | ETS | | | 151653 | Event Guid generated is: '3679b44b-4f03-4cac-9d81-eda5a38fb20e'
10/15/13 00:20:34:986 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | post download deployment lock check passed
10/15/13 00:20:34:986 | [INFO] | | Download | LBS | LBSWorkflowManager | | | 151653 | Extracting and installing Adobe Application Manager
10/15/13 00:20:35:003 | [INFO] | | Download | LBS | SystemCheck | | | 151653 | System OS Version inside isAcccSupported- major = 10, minor = 8, bugFix = 424222
10/15/13 00:20:35:191 | [INFO] | | Download | LBS | ETS | | | 151862 | Event with guid '3679b44b-4f03-4cac-9d81-eda5a38fb20e' is being sent
10/15/13 00:20:41:966 | [WARN] | | Download | LBS | AamInstallAction | | | 151653 | AAM installation ended with return code 5.
10/15/13 00:20:41:966 | [INFO] | | Download | LBS | SystemCheck | | | 151653 | System OS Version inside isAcccSupported- major = 10, minor = 8, bugFix = 30863780
10/15/13 00:20:41:966 | [FATAL] | | Download | LBS | LBSWorkflowManager | | | 151653 | Failed to extract or install Adobe Application Manager. Error Code - -251
10/15/13 00:20:42:015 | [INFO] | | Download | LBS | ETS | | | 151653 | Event Guid generated is: 'aa39d648-2f7a-4a1a-865c-b254b54948d1'
10/15/13 00:20:42:016 | [INFO] | | Download | LBS | ETS | | | 151862 | Event with guid 'aa39d648-2f7a-4a1a-865c-b254b54948d1' is being sent
10/15/13 00:20:44:276 | [INFO] | | Download | LBS | ETS | | | 151513 | Waiting for the async thread to get the task completed
10/15/13 00:20:44:280 | [INFO] | | Download | LBS | ETS | | | 151862 | Async thread is completed. Now exiting from function.
10/15/13 00:20:44:286 | [INFO] | | Download | LBS | LBSApplicationFacade | | | 151513 | ****************Closing LBS workflow*******************
Please help..... I guess if nothing comes up by the end of the week I'm cancelling my subscription, I'm done with trying a bunch of stupid solutions that don't do anything. I have lost a lot of valuable time. If anybody has any good ideas please let me know.
Thank you

If there's still any developer left in the fancy and deserted HQ in San Jose that still provides support, you might want to ask them what does Exit Code 5 means for them when installing AAM, since every developer uses exit codes in their own way, to check why is the install of Adobe Application Manager failing.
10/15/13 00:20:41:966 | [WARN] | | Download | LBS | AamInstallAction | | | 151653 | AAM installation ended with return code 5.
10/15/13 00:20:41:966 | [INFO] | | Download | LBS | SystemCheck | | | 151653 | System OS Version inside isAcccSupported- major = 10, minor = 8, bugFix = 30863780
10/15/13 00:20:41:966 | [FATAL] | | Download | LBS | LBSWorkflowManager | | | 151653 | Failed to extract or install Adobe Application Manager. Error Code - -251
There's no easy scripted answer out of this issue, like I said, I already went through all the troubleshooting that was posted in your support forums and nothing worked. The only sure way to find the problem is to do it the proper way and find out what the error means.

Creative Cloud desktop app crashes

Hi,
I've downloaded and installed the Creative Cloud desktop app, but it crashed within 10 seconds of opening. I've tried deleting all the files and re-installing, plus signing in and out.
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Hi stefano aloise,
It seems that "Appdata" folder is hidden, we simply have to un-hide this folder.
Solution 1:
Please try :Show hidden files - Windows Help
Solution 2:
Click on start button
Click on run
Type : "%localappdata%"
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Thanks,
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Please check if these links are useful.
Not all apps displayed for download | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html
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I went to the Photoshop Lightroom forum and found this solution. It worked!
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Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
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I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
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@John T Smith
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Make sure that your Language settings are the same between the apps and the Application Manager. i.e. Both English North American or English International. (I had the same problem, and that fixed it.)

Lightroom is shown as installed in creative cloud desktop app but it is not

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