Lightroom isn't available in creative cloud desktop app

HI. I have the full creative cloud for teams membership. But Lightroom doesn’t appear in my cc desktop app. I have a macbook pro from 2012 with 2,5 GHz Intel Core i5 processor and the latest Version of Mac OS X (10.9.2). The trial version of lightroom I installed before purchasing the membership worked perfect. What should i do?

Do you have beta(trial version) installed for light room? If yes, then uninstall it completely by checking the preference boxes too.
Now restart the computer & download & install from the CC desktop App. It should work.
Regards
Rajshree

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Encore not available under Creative Cloud Desktop App

Hi
I have just purchased Premiere Pro CC 2014 as a single app
and am trying to find how to get the option to show Premiere Pro CS6 so I can install that to get Encore Installed.
I have followed the online docs on how to do this but can not see an option under Apps to show the Previous versions, all I have is Find new apps Tab on the left and on the right All Apps on the right, when I drop down all it gives me is an option to show from the Apps List Filter like> All Apps, Audio/Video Etc.
Onthe very top I have listed installed
Premiere Pro CC
Adobe Media Encoder
both listed as all up to date.
I originally started with a trial of the above 2 Apps but have now just purchased a licence for PP Single App Monthly, I have also incidently tried loging in and out of Creative Cloud, but still same resutls.
I am wondering if the CC Desktop App has changed since the Encoure Tutorial?
Thanks in advance.
Beardedboss

when I drop down all it gives me is an option to show from the Apps List Filter like> All Apps, Audio/Video Etc.
Go down the etc and there you will find Previous Version.

Register Applications photoshop CC Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day tr

Register Applications photoshop CC Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day trial version, serial no.

1) WHAT if I juse JUST ONE Adobe program pretty often?
They have a single use subscription for $20/mo. Similar to upgrading extended version every 1.5 years.
2) WHAT if I created projects like 2 months ago and I didn't use Photoshop for a full month. Who assures us that with the CC series the projects are opened with the old CS ones?Or don't use it every day?
Same problem if you own it. If upgrade price is $400 every 1.5 year that is same as $16/month. You can choose not to update and version will be same as when you last used it.
3) WHAT if I don't use Adobe 24/7? and 5) Making an day-based subscription?? Same problem if you own it. If upgrade price is $400 every 1.5 year that is same as $16/month.
4) Adobe, do you think to be the only one making these softwares?
Competition is always a factor in market.
6) After all this mess, you discriminate Europeans, too?
Taxes charged by Governments and municipalities are not controlled by Adobe.

Lightroom 6 stand-alone version and creative cloud desktop app

Will the stand-alone Lightroom 6 version install also "creative cloud desktop" application (like the cc trial) or will it be really a stand-alone software, without any other software (which will continuously and silently connect to the internet) "bundled" ?
Thanks

Thanks, that's unfortunate.. I'm planning to update and I really hoped that buying the stand-alone version would have resulted in having a different installer but to me it's a selling factor not having additional software that does its things online without asking (which, if blocked with a firewall, prevents the trial of LR to work at all).
I'll try to understand if the cc will also be uninstallable afterwards keeping lr6 working correctly (if you'll try to uninstall it in a month, please let me know).

Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.

Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

The 'Apps' tab in my Creative Cloud Desktop app shows a Download Error

I have tried uninstalling, downloading, and reinstalling Creative Cloud Desktop and continue to get the Download Error prompt. It either shows the Download Error prompt or it continues to just think and think and think. All the other tabs work normally. I've also signed out and signed in of my CC account multiple times . . . with the same outcome.
All of this started after I had updated all the available updates . . . I was also looking to install Lightroom CC.

You may try providing full permissions to Adobe folders under ~/library/Application Support and /library/Application Support.
Then launch Creative Cloud app and try loading Apps list
Still same ?
Try below steps :
1)
Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
2)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
3)
Trash Adobe Creative Cloud from Applications well.
4)
1) Right click on Finder icon and select "Go-ToFolder " option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater and OOBE.
5)
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
6)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/…
7)
Click on the below link and download and install Creative Cloud desktop app.
https://creative.adobe.com/products/creative-cloud

How can I tell the Creative Cloud Desktop app that an app no longer exists?

I have installed Muse via the Creative Cloud Desktop app, tried it, didn’t like it AND deinstalled it. (Or so I thought.) However, the Desktop app still shows Muse CC as “up to date”, and lists Muse CC 2014 in “New versions available for installed apps”. How can I get rid of these, when I can’t even find a trace of either one on my Mac (including the deinstaller folder in Utilities)?

Thanks, here are my (mixed) results
Creative Cloud Help | Install, update, or uninstall apps tells me to open /Utilities/Adobe Installers, which doesn’t show a Muse deinstaller, as mentioned above.
CC desktop lists applications as "Up to Date" when not installed lists 4 possible ways:
just the same: use the uninstaller in /Utilities/Adobe Installers, which isn’t there, so obviously useless.
delete opm.db in ~/Library/Application Support/Adobe/OOBE. This one was new to me, but didn’t help.
Install the latest version of the desktop app. I already had this, but I re-downloaded and re-installed it anyway. No difference.
Uninstall EVERYTHING as described in solution 1 and use the CS/CC CleanerTool. And NOW finally it gets interesting!
Actually I first thought this was bad joke, but it turned out I didn’t even have to uninstall anything else! I just downloaded the CleanerTool (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6), launched it, selected Muse and got prompted if I wanted to try a regular uninstall first. Ok, if that’s still an option, why not? So the CleanerTool launched an application manager that was finally able to uninstall Muse, while leaving everything else in place. Thumbs up!
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Creative Cloud desktop app totally empty - not even Preferences...?

I have from before Production Premium CS6 and Lightroom 4 installed on my computer (Windows 7 64-bit, 16GB RAM).
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Checking my account I can see that both my product licences for CS6/LR4 are there, as is my CC Photography package.
I can add that I have restarted the system, reinstalled the Creative Cloud app and tried other things I can think of. But I still only get an empty Creative Cloud app, without a possibility to login to my Adobe account.

Here's from the PDApp.log:
12/29/13 19:03:21:510 | [INFO] | | ASU | OPM | OPM | | | 19248 | Successfully opened opm session, db location:C:\Users\Tommy\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
12/29/13 19:03:21:510 | [INFO] | | ASU | OPM | IMSLibHelper | | | 19248 | OPMWrapper allocation succeeded
12/29/13 19:03:21:510 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | This product version is for GM
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | URL retreived from dispatchlib https://ims-prod06.adobelogin.com
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Created IMSLib instance with LEID:GM and endpoint:https://ims-prod06.adobelogin.com
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | OPM | | | 19248 | No Record found for the input fields in opm_getValueForKey
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLib_OPMWrapper | | | 19248 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLibHelper | | | 19248 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Failed get proxy credentials from local store while creating IMSLib Ex instance ...
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | P7Native | | | 19248 | Performing registeration of client to group
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Performing IMS_registerClientToGroup..
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | OPM | | | 19248 | Performing opm_getRecords...
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | OPM | | | 19248 | returning size of value as:12 in opm_getValueForKey
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | OPM | | | 19248 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | P7Native | | | 19248 | Registered Client to group successfully!
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | P7Native | | | 19248 | Performing fetch default user for clientID...
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Performing fetchDefaultUserInfoForClientId...
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12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | IMSLib_OPMWrapper | | | 19248 | Failed in getting value for key in OPMGetValueForKey domain:IMSLib subDomain:CSServiceMap key:ACCC_CS7
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12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Failed to get default user for clientId in fetchDefaultUserInfoForClientId...
12/29/13 19:03:21:516 | [WARN] | | ASU | OPM | P7Native | | | 19248 | failed in IMSLib's fetchDefaultUserInfoForClientId function, in getDefaultUserForClientId
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12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | P7Native | | | 19248 | Unable to find default user for client_id: ACCC_CS7

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I am a recent subscriber to the Creative Cloud Photographers Program, which includes three programs: Photoshop, Bridge, and Lightroom. When I launch the CC Desktop app, the "Installed Apps" section lists three programs: Photoshop CC, Photoshop CC (2014), and Bridge. Lightroom appears under "Find New Apps" with a button that says "Install." But Lightroom is already installed! Why doesn't the CC desktop app list Lightroom under "Installed Apps" and why doesn't the button say "update?" I am hesitant to press "Install" unless I am assured that it is safe to do so.
Details: Windows 7 64-bit Home Premium
Creative Cloud Desktop app Version 1.7.1.418
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@John T Smith
Thanks for your reply, but unfortunately the URL you gave is a non-functional web page. The chat button on Adobe's Contact Customer Care page is also non-functional. I get the feeling Adobe doesn't want to chat, or maybe they went home for the weekend, so I came to the forum.

I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on. the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of su

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Hello,
please have a look at the different sys-requirements for example:
AI: http://helpx.adobe.com/illustrator/system-requirements.html
PS: http://helpx.adobe.com/photoshop/system-requirements.html
(LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
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Hans-Günter

I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download,

I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.

uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions

Why is the Creative Cloud desktop app not seeing that Photoshop CC is already installed?

I have Photoshop CC 32bit and 64bit installed on a W7 64bit, 3770, 32Gb ram etc system. No operating problems with Photoshop CC at all. But I have just used the Creative Cloud desktop app (I'm not sure if "app" is the right term - it looks like a CC "Manager") - red icon - to update Photoshop CC. No problems with this. But curiously, where Photoshop CC is listed in all the available CC programs, its status is shown as "install". It is already installed.
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Creative Cloud desktop app unresponsive and extension manager not downloading

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Zfire45, Lets Quit Creative Cloud desktop app and follow Solution 2 mentioned under the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.h tml
Re-launch CC desktop app and check if it works fine now.
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Cheers!

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Info:
Current Version of CC - all apps up to date (mostly using AE and PP)
Mac Pro Tower, Mid 2010
2x2.4ghz Quad Xeon
ATI Radeon HD 5770
14GB 1066 DDR3
OS X 10.7.5

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Do I need to uninstall ALL the CC apps?
Thanks again.

Creative Cloud Desktop App crashes on new Mac Pro 2013

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Process:         Creative Cloud [541]
Path:            /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier:      com.adobe.acc.AdobeCreativeCloud
Version:         1.4.0.348 (???)
Code Type:       X86 (Native)
Parent Process: launchd [159]
Responsible:     Creative Cloud [541]
User ID:         501
Date/Time:       2014-02-12 09:01:44.196 -0500
OS Version:      Mac OS X 10.9.1 (13B4116)
Report Version: 11
Anonymous UUID: 62963EDC-D8F8-8862-AD7C-BC6179E3E2DC
Crashed Thread: 31
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSXMLDocument initWithXMLString:options:error:]: nil argument'

Thanks for this. In the Cleaner App, I only saw Application Manager for OS 10.6 (other than my installed CC apps). I cleaned this one only. However after restarting, athough the cleaner said the uninstall was successful, I could not find any log file for the Cleaner App. I still reinstalled the CC Desktop App, but with the same results.
Do I need to uninstall ALL the CC apps?
Thanks again.

Lightroom isn't available in creative cloud desktop app

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