Lightroom mobile educational program

Yesterday I discovered why Lightroom mobile is telling me it has expired.
LIghtroom mobile is not part of the educational program! Say what?
Yup, stop looking for a solution. Being a teacher I always find it my obligation to teach my students the latest software and tricks. For some reason Adobe in al wisdom decided this part of the complete CC package I'm using and teaching is not for me?
Please Adobe rethink and let me also teach my students this functionality. iPads and MacBooks is just what these students are using.
Thanks.

See: Adobe Lightroom mobile – FAQ it should be included! see also this screenshot. I am confused!!!

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Access to Lightroom mobile for educational license holders

I have Lightroom installed on my computer as part of : Creative Cloud for education Device licensing
I would really like to access Lightroom mobile but cannot see any way to do this under current licensing agreement without paying a monthly subscription for the Photographic Suite. It does seem extremely unfair that our University pays a high cost for licensing and then we have to pay again individually for a single component. Can you advise me of any alternative solution?

James, Lightroom mobile is included as part of the following Creative Cloud membership plans:
Creative Cloud Photography plan
Photoshop Photography Program
Creative Cloud complete plan
Creative Cloud Student and Teacher Edition
Creative Cloud for teams complete plan
If you have access to Lightroom 5 via your Creative Cloud membership, then you have access to Lightroom mobile.
Since Lightroom mobile is a service, it is available only via membership plans. Lightroom 5 perpetual license does not include access to Lightroom mobile.
For more details, check Adobe Lightroom mobile – FAQ
For any refund query, you can Contact Customer Care
~ Arpit

I tested Adobe CC then bought an educational license with another ID. Lightroom Mobile does not work anymore.

I tested Adobe CC then bought an educational license with another ID. I cannot use Lightroom Mobile. Message "Evaluation version has expired is displayed" and information in Preferences showing the old ID, not the new one. Disappointing support from Adobe. How to get rid of the old information and solve the problem?

Thanks but it did not work. Adobe (USA, not France) solved the problem. My subscription was not correctly entered in the database, it seems.

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I already have a CC account. What am I to do?

I think all you have to do is go to the App Store and download Lightroom mobile onto your mobile device. You don't need another package in order to get it.

Lightroom Mobile on Surface Pro

I've been trying to find an answer to this question but have had no luck. I use Adobe Lightroom as part of my Creative Cloud Membership on my desktop for a majority of my photo editing. All is good there.
In Lightroom I've signed in and made some of my Collections editable on the cloud. I love that I can use my iPad or my Android Phone using the Lightroom Mobile App to do some light editing whenever I'm away from my desktop.
I have a Surface Pro tablet also and I would love to use my Surface Pro to edit photos when away from my desktop. My problem is it doesn't seem like Lightroom on the Surface has the same capabilities to edit the catalogs that I've set to be in the cloud.
Am I not understanding how Online/Mobile/Tablets work together or am I wanting to do something that isn't possible. It just seems like a Surface Pro 3 should be able to do what my iPad and phone can do.
I've read all about putting catalogs on dropbox and have the images on a removable drive and understand how that works, it just seems much more burdensome than the easier iPad/phone ease of use.
Thanks-Scott

You want to share LR and its photos on two desktop-capable systems. LR is a single-user program that needs the catalog attached locally.
The way I accomplish what you want is to have my LR catalog and photos on a portable USB3-attached 2TB drive and carry that with me. Because the drive is portable and subject to loss or theft or damage I backup my 2TB drive to another 2TB drive when I am at my main desktop computer. I basically copy everything on the main drive to the backup drive but using options in my backup program to only copy files that are different either in time-stamp or filesize which works out to my new photos, my LR catalog and some LR preview files. I have had the portable drive fail and merely replace my backup drive and use my former backup for my primary work, immediately, or as soon as I have copied things to the new backup drive.

Lightroom Mobile Sync - Extremely High CPU Usage/Sync Process Causes LR To Lag

Since my other thread doesn't seem to be getting any responses, I'm pasting what I've found here. Please keep in mind I am not a beginner with Lightroom and consider myself very familiar with Lightroom's features excluding the new mobile sync.
1st message:
I'm on Lr 5.5 and using the 30 day trial of Adobe CC to try syncing one collection of slight more than 1000 images. Despite already having generated the Smart Previews, I can see my CPU crunching through image after image (the rolling hills pattern in the task manager) while doing the sync. I was assuming, since I already created the Smart Previews, that the sync of this collection would begin immediately and be done by simply uploading all of the existing Smart Previews. The Smart Previews folder of the catalog is 871MB and has stayed the same despite the CPU obviously doing *something*. As it is now, the sync progress is incredibly slow, almost at a pace like it's actually exporting full-res JPGs from the RAW images (as a comparison only, I know this should not be what it's actually doing).
Another side effect of this is that I'm basically unable to use my computer for other tasks due to the high CPU utilization.
Win 7 x64 / Lightroom 5.5
Intel i5 2500k OC'd 4.5GHz
16GB RAM
SSD for OS, separate SSD for working catalog and files
2nd message:
As a follow up, now Lightroom thinks all 1026 photos are synced (as shown in "All Sync Photographs" portion of the Catalog though all images after the 832nd image show the sync icon per image stuck at "Building Previews for Lightroom Mobile" and the status at the top left corner has been stuck at "Syncing 194 photos" for over 12 hours. Is there no option to force another sync via Lightroom Desktop and also force the iOS app to manually refresh (perhaps by pulling down on the collections view, like refreshing via the Mail app)?
3rd message:
One more update, I went into Preferences and deleted all mobile data, which automatically signed me out of Adobe CC and then I signed back in. Please keep in mind the Smart Previews were long generated before even starting the trial, and I also manually generated them again (it ran through quickly since it found they were already generated) many times. Now that I'm re-syncing my collection of 1026 images, I can clearly see Lightroom using the CPU to regenerate the Smart Previews which already exist. I have no idea why it's doing this except that it's making the process of uploading the Smart Previews extremely slow. I hope this time around it will at least sync all 1026 images to the cloud.
4th message:
All 1026 images synced just fine and I could run through my culling workflow on the iPad/iPhone perfectly. Now I'm on a new catalog (my current workflow unfortunately uses one catalog per event) and I see the same problem: Smart Previews already generated but when syncing, Lightroom seems to re-generate them again anyway (or take up a lot of CPU simply to upload the existing Smart Previews). Can anyone else chime in on what their CPU utilization is like during the sync process when Smart Previews are already created?
New information:
Now I'm editing a catalog of images that is synced to Lightroom Mobile and notice that my workflow has gotten even slower between photos (relative to what it was before, this is not a discussion about how fast/slow LR should perform). Obviously Lightroom is syncing the edited settings to the cloud, but I can see my CPU running intensively (all 4 cores) on every image I edit and the CPU utilization graph looks different than before I started using LR mobile sync. It still feels like every change isn't simply syncing an SQLite database change but re-generating a Smart Preview to go with it (I'm not saying this is definitely what's happening, but something is intensively using the CPU that wasn't prior to using LR Mobile).
For example: I only update the tint +5 on an image. I see the CPU spike up to around 30-40%, then falls back down, then back up to 100%, then back down to another smaller spike while Lightroom says "Syncing 1 photo". I've attached a screenshot of my CPU graph when doing this edit on just one image. During this entire time, if I try to move onto edit another image, the program is noticeably slower to respond than it was prior to using LR mobile, due to the fact that there appear to be much more CPU intensive tasks running to sync the previous edit. This is proven by un-syncing the collection and immediately the lag goes away.
I'd be happy to test/try anything you have in mind, because it's my understanding that re-syncing photos that are edited that are already in the cloud should be simply updating the database file rather than require regenerating any Smart Previews or other image data. If indeed that's what it should be doing, then some other portion of LR is causing massive CPU usage. If this continues, I will probably not choose to proceed with a subscription despite the fact that i think LR mobile adds a lot of value and boosts my workflow significantly if it wasn't causing the program to lag so badly in the process.
I know this message was incredibly long and probably tedious to read through so thanks in advance to anyone who gets through it
-Jeff

Thanks for reporting. Just passed along your info to some of our devs. One of the things that needs to be created (beside smart previews) during an initial sync are thumbnails + previews for the LrM app - Guido
Hi Guido,
Thanks for pointing this out. I realized the same thing when I tried syncing a collection for offline mode and found out the required space sounded more like Previews + Smart Previews rather than just the Smart Previews.
greule wrote:
Hi Jeff, are your images particularly large or do you make a lot of changes which you save to the original file as part of your workflow?
The CPU usage is almost certainly from us uploading JPEG previews not the Smart Previews - particularly during develop edits as these force new JPEG previews to be sent from Lightroom desktop, but would not force new Smart Previews (unless the develop edits are modifying the original file making us think the Smart Preview is out of date) to be sent.
Guido
My images are full-resolution ~22mp Canon 5D Mark III RAW files so they're fairly large. Even if I only make one basic change such as exposure changes, I saw the issue. By "save to the original file" I'm assuming metadata changes such as timestamps, otherwise edits to the images aren't actually written to the original file. I'm only doing develop module edits so I shouldn't be touching the original file at all at this point in my workflow.
I think it makes sense now that you mention that new JPEG previews need to be generated and sent to the cloud due to updated develop edits. My concern is that this seems to be done in real-time as opposed to how Lightroom Desktop works (which is to render a new Standard Preview or 1:1 Preview on demand, which means only one is being rendered at any given time while viewing it in Loupe View or possibly 2 in Compare View). If I edit, for example, 10 images quickly in a row, once the sync kicks in a few seconds later, editing the 11th image is severely hindered due to the previous 10 images' JPEG previews being rendered and sync'd to the cloud (I'm assuming the upload portion doesn't take much CPU, but the JPEG render will utilize CPU resources to the fullest if it can). Rendering Standard/1:1 Previews locally and being able to walk away while the process finishes works because it is at the start of my workflow, but having to deal with on-the-fly preview rendering while I'm editing greatly impacts my ability to edit. Perhaps there can be a way to limit max CPU utilization for background sync tasks?
It may help to know that I'm running a dual-monitor setup, with Lightroom on a 27" 2560x1440 display maximized to fit the display (2nd display not running LR's 2nd monitor). Since I'm using a retina iPad, the optimal Standard Previews resolution should be the same at 2880 pixels.
Thanks again for the help!

Maximum file size in creative cloud and Lightroom mobile?

I Am interested in purchasing the special offer for the photoshop photography program where I can move and edit photos between a desktop version of LR, the cloud and mobile LR. I use large Raw format files of about 25 MB. I saw that photoshop CC app can only handle up to 12 MB files, and was wondering if there is a maximum size limit for mobile Lightroom?

There is not really a limitation. The Lightroom Mobile technology lets you view and work with large files by creating compact proxy images on the tablet. Settings will be synced between the proxy and original raw-file on your desktop computer. Hope that answers your question. -Guido

Lightroom Mobile & Lightroom Web?

I have looked into these programs however, I have a few questions about them. I know it isn't actually uploading the Raw file, therefore, is it uploading Smart Previews? How big are smart previews? Am I able to edit them as if I had the actual file on Lightroom Mobile or Lightroom web? Also, what do I do when I have filled up a Smart view preview with the 20GB of storage? Delete the Smart View previews from my Mac version? When I save the changes I've made on Lightroom web or Lightroom Mobile, it will automatically sync with the desktop versions without telling it to do anything?
I've never built Smart View previews. Is there a quality difference that is noticeable while editing? That way I don't make a decision that doesn't look as good on the original one. I can zoom in the same and everything on a Smart View and it will look as if I have the real file? Or can I set how big my Smart Previews are?
I seen something about collaboration on Lightroom Web, does this mean that my friend who also has Lightroom can go in and work on a file I've made?

How big are smart previews?
- about 1mb when I last looked
Am I able to edit them as if I had the actual file?
- pretty well. Think of it as equivalent to Quick Develop - good enough ball park adjustments
What do I do when I have filled up a Smart view preview with the 20GB of storage?
- Not sure. If you have the Photo bundle (PS+LR) there isn't a storage limit
It will automatically sync with the desktop versions without telling it to do anything?
- yes, that's the beauty of it
I've never built Smart View previews
- When you sync a collection, LR sends smart previews - as you happen to know. But for using for using LrM/LrW you don't need to know that background information because all LrM/LrW smart preview activity happens behind the scenes.
Is there a quality difference that is noticeable while editing?
- I regard adjustments as ball park, not final. I might share the pics on FB or email them to a friend, but review them on a colour managed monitor before I might print them. The advantage for me is that I've had time on the train to contemplate how I want the picture to look, and then in the pub I have made those ball park adjustments. So I've saved time, and when I am back chained to the desk I can focus more on the final fine tuning.
I seen something about collaboration on Lightroom Web, does this mean that my friend who also has Lightroom can go in and work on a file I've made?
- LrW doesn't have adjustments.
- When you share a collection with someone, they only have favourites and comments, so LrW is more about sharing a shoot with someone who might want to choose which pictures they want. When you get back to your desktop, you can see their favourites and comments, and can easily select the ones they want
- As the account owner, when you review a collection in LrW you get the Pick/Reject flags in your browser and can use the P / U / X shortcuts. It's a bigger screen than your iPad/Phone, and colour managed too (though the lack of CM on mobile devices doesn't matter if you remember that you're doing ball park adjustments that save you time later).

Lightroom Mobile cannot access Camera Roll

Lightroom Mobile is working fine, with one exception. On the ipad, when I try to add jpgs (not raw) from the Camera Roll it says "Please allow Lightroom to access photos in IOS settings." When I go Settings/Privacy/Photos it says "Apps that have requested access to your photos appear here." No apps are listed. There appears to be no way to cause Lightroom Moobile to be accepted. It appears it has not asked to be accepted.
Any ideas?

Thanks.
I have rebooted the iPad, and deleted and reloaded to Lightroom Mobile app. No luck.
I notice that nearly all other functions do have programs listed that can access them, such as location info or contact info. Only Photos is completely blank of applications. I assume it might be an iPad setting, but I can't find anything.
It's as if Lightroom Mobile never asked for access. Or that Photos are somehow disabled by some other setting. But I can use the Photos app and iPhoto just fine. They can access the photos.
Any other ideas.

Is use of Lightroom Mobile included with Creative Cloud Student and Teacher Edition?

I am enrolled in the Creative Cloud Student and Teacher Edition. However; Lightroom 5.4 on my mac says I can only use Lightroom mobile for a 30 day trial period. It seems to me my Creative Cloud membership doesn't entitle me to the use of Lightroom Mobile. Is this indeed the case?

http://www.adobe.com/products/lightroom-mobile/faq.html
Does Lightroom 5 include access to Lightroom mobile?
Lightroom mobile is included as part of the following Creative Cloud membership plans:
Photoshop Photography Program
Creative Cloud complete plan
Creative Cloud Student and Teacher Edition
Creative Cloud for teams complete plan
If you have access to Lightroom 5 via your Creative Cloud membership, then you have access to Lightroom mobile.

Lightroom mobile

I bought Lightroom (not through Creative Cloud), i.e. I paid for the software outright. I also have an adobe ID. I thought that if I owned the software outright and had an adobe ID I could use Lightroom mobile. However I have downloaded the app but it is the trial version. Does this mean that if I want the non-trial version I need to purchase Lightroom through Creative Cloud?

kenny1football wrote:
I thought that if I owned the software outright and had an adobe ID I could use Lightroom mobile.
Unfortunately not.
Adobe Lightroom mobile – FAQ
"Does Lightroom 5 include access to Lightroom mobile?
Lightroom mobile is included as part of the following Creative Cloud membership plans:
Photoshop Photography Program
Creative Cloud complete plan
Creative Cloud Student and Teacher Edition
Creative Cloud for teams complete plan
If you have access to Lightroom 5 via your Creative Cloud membership, then you have access to Lightroom mobile.
Since Lightroom mobile is a service, it is available only via membership plans. Lightroom 5 perpetual license does not include access to Lightroom mobile."

Lightroom mobile expired trail

Hello,
my lightroom mobile expired even thoug i have a creative cloud subscription. Teacher and student. Can you please help me?
regards,
richard

Hi Richard,
please read this article here http://helpx.adobe.com/lightroom/kb/lightroom-mobile-available-education-memberships.html You purchased a subscription that specifically does not include Services such as Lightroom mobile. - Guido

Lightroom mobile isn't working

Lightroom mobile stopped working. I'Am still subscribed to Adobe CC. So what's happened an what is The Solution

The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I am having trouble syncing photos with lightroom mobile. Lightroom (on computer) tells me that it's syncing but nothing appears on my I pad. Any comments?

I am having trouble syncing photos with lightroom mobile. Lightroom (on computer) tells me that it's syncing but nothing appears on my I pad. Any comments?

however when I try to sync my older ipod with it and upload some new music to it, Itunes keeps telling me that all the previous songs will be erased
Yes, that's correct. If you don't have the songs that are currently on your iPod also in your new iTunes installation, they will be erased from the iPod if you sync it. Best to start afresh by first transferring all the music on your iPod back to your new computer/iTunes library.
For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
Find out how to do that here.
How to copy iTunes purchases from an iPod or iPhone to a computer.
For all other non purchased content (your own CDs etc), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it is a little more involved than other methods.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Other free programs are Pod Player, SharePod and Floola.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
Once all the music is safely back in your new iTunes library, you can sync your iPod as normal.

Lightroom Mobile is only in trial mode

I am subscriber to a single application for Adobe CC - Adobe Photoshop CC
I have my own full payd version of Lightroom 5.5
But my Lightroom Mobile Plugin is only it Tial mode.
Am I not quafified for a full working Lightroom Mobile Plugin.
Any help will be appreciated I have only about 19 days left of the Trial App

Not sure if this is your case-but could be (for others also) and not very well documented by Adobe. If you have an educational membership of CC then Lightroom Mobile is not included sad to say. I found out the hard way after many hours with tech support. At a loss as to why this should make a difference.
http://helpx.adobe.com/lightroom/kb/lightroom-mobile-available-education-memberships.html

Lightroom mobile educational program

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