Lightroom Mobile Fails to Sync Photos

After having a collection set to sync, on my mobile devices I can see the collection, however when I open it, no photos are present. Example below.
If i delete the app, resign in and let it resync the collections, generally it will work then. Thoughts?

Hi,
it would be interesting to know exactly what you are doing here.
Does it mean that you upload the images from your Lr Desktop?
It might take a while before the sync is done.
Which version of Lr are you using?
If you compare Lr Mobile with lightroom.adobe.com - is there any difference?
Does it help to update Lr Mobile to 1.2.1?
Thanks,
Ignacio

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Lightroom mobile failed to sync

modified photos on my iPad . They failed to sync and the changes are gone?

Hi,
unless you have reset the changes they should still exist in Lightroom mobile.
Can you please let us know what failed to sync means? Are these images originating from Lr Desktop or Lightroom mobile?
Do you have sync problems with Lightroom Desktop too?
Thanks,
Ignacio

My lightroom mobile has stopped syncing

for some reason my lightroom mobile has stopped syncing. It just stops and shows that little symbol..see attached photo. Anyone any ideas.

Could you try to swipe to the next photo and back to the previous. I'm assuming that you are in edit view, right?
Guido

Lightroom mobile lost my flagged photos

Lightroom mobile lost my flagged photos. Hi, I am using last version of LR desktop to sync pictures to LR mobile. On my iPad mini retina I am picking pictures for future edit through flagging. But right now almost all of my flagged photos in iPad disappeard. All work which I did via iPad is lost. Have no idea what is wrong. It is not first time when this happend. So right now I do not trust flagging via LR mobile, because I do not know if it will stay, or not. Any idea? thx

Hi!
I will describe my whole work flow for easier description.
I took my raw files imported to LR desktop library and made a new collection with all of them (2300 raws). After that I synced that collection with my LR mobile. From my ipad I do flagging on pictures which are just syncing to it. It takes some time to get all 2300 synced. So I work always at first 100, waiting for new to upload and flagging another 100, etc. When I went through first 500 (not exactly 500, but something around), I noticed that first 300 are comletly without any flags. All of already flagged pictures were unflagged, looking as never checked. It already happend to me before. I am not sure, but I think that it is happening if I am syncing collection, which already has some color or even flagging rating made from desktop version before. But I do not know for sure.
So, the answer is: it is happening to my synced raw files from desktop version. And it is happening to some of first flagged pictures. For example - I went through 550 pics which were synced to my Lr mobile. 220 I flagged. But after waiting for uploading more pictures (syncing were still uploading new pics), the count of 220 flagged drop down to 120 flagged. And 100 pics were from a second unrated.

In Lightroom mobile how can move photos within the collection????

In Lightroom mobile how can move photos within the collection????

What you can do is to move (or copy) a photo form one collection to another. This can be triggered via the top right app menu item from grid view. Same menu is available when you open up an image for editing. Hope that helps. -Guido

Lightroom mobile does not sync in Yosemite os

Lightroom Mobile does not sync after the Yosemite upgrade. It looks like it wants to but nothing happens?
Thanks.

Could you try to remove the sync.lrdata file and restart Lr Desktop. This would restart/refresh the sync (metadata only).
Removing the Sync.lrdata might fix whatever the issue is. Or, at least, might trigger it to occur again. So remove the Sync.lrdata, start Lr, and then wait until it either syncs or gets stuck again and create at this point a Lr desktop diagnostic log which can hopefully provide some clues.
You can find the sync.lrdata file here:
On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata
Please send me the LR Desktop diagnostig log - best as a private message with a downloadable dropbox link.
You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button
Thanks
Guido

Lightroom 5.5 & Lightroom Mobile (iPhone 5) Sync Issues

So far I have been having nothing but issues getting Lightroom Mobile and Lightroom 5.5 to sync with one another. This is admittedly the first time I've tried this since I don't have the iPad version. I tried a sync yesterday for the first time from my phone and had an import of around 650 images and I had set Lightroom Mobile to sync only over Wifi. Started syncing ok, but I guess I roamed away from my Wifi for a bit and that completely messed up the sync process. Not only did it not finish the sync, but it somehow corrupted the app to the point where the entire app had to be deleted from the iPhone 5 and re-installed.
This seemed to just present more problems for Lightroom. There appears to be a default album called "iPhone Photos" that seems to never be found again through setup of a new instance of Lightroom. Instead, I my account is now up to "iPhone Photos 4" now in the count. In addition, only about 600 of the 650 photos synced up to the cloud and now Lightroom 5.5 for the desktop is stuck with 210 photos left to import and my computer has been sitting like this for close to an hour this morning. Is there anyway to troubleshoot what is going on or to completely reset one's Lightroom account to start this back to the beginning. So far this is a very frustrating update for something that sounded so promising to begin with.

Greule,
When the sync was interrupted on the iPhone the application suddenly crashed. I attempted to re-open and was presented with a crash report pop up window that asked me to send a report or not send. Unfortunately, that pop-up forced the app to shut down. I then tried a manual force close of the iPhone app, (double click the home button and swipe the app away from memory) and while the app appeared to re-launch itself from scratch, it ended up at that report send pop up and shut down. In the end, I was forced to go to the data management settings in the iPhone and attempted to delete the data and in the end, I deleted the app and re-downloaded from the app store to fix.
I did just do the "Delete all Data" from the Desktop preferences and it seems it cleared out the collection that was online. I tried to setup a new collection with the same name, but it appears that the Lightroom online library is preventing name duplication even when another catalog with the same name no longer exists in the account and ended up with an incremental number increase on the collection name. Now that the collection is gone, if I try to re-sync with my Photo Library from my iPhone will it act as a traditional Lightroom import where duplicate files are scanned for before import? Or do I have to manage that?
To be honest, I was hoping for this to be an advanced replacement of the Photo Stream feature from Apple, but is that what this is supposed to be?

Lightroom mobile won't sync (stuck)

i move from apple aperture to lightroom and one of my must have is to sync my photos in to my iPad. with aperture is was easy and simple.
adobe have release lightroom mobile and it's seems like a great idea.
at first setup i sync one folder with 300 photos that i want to edit when I'm not home and its work great! but when i want to sync more folders the sync just stuck.
i delete all and start all over again and it's always stuck. right now i try to sync 1 folder with 22 photos and it's stuck on "syncing 22 photos" 5 hours now and its like that with every try i made in the past week.
i try to "delete all data" in the preference tab, i try to reinstall lightroom... i try every thing
I'm using lightroom for mac and i have cc account lightroom + photoshop
please help me with this
thx

Hi Dlp2011. Please try to trigger a "Delete Data" via the Lightroom Preferences -> Lightroom Mobile and re-try to sync your collections with the exception of the "iPhone Photos"-once and let me know if it's working. If so and you would like to have your iphone photos synced create a new collection on your iPad and add them again.
When you add new photos to your mobile device, Lr mobile needs to import the photos locally and send previews+metadata to the back-end. It could be that some of this data was not send and due to this Lr desktop sync started to hand. We identified this bug for 5.5 and should be fixed within the next version 5.6.
Guido

LR Mobile won't sync photos

I have been trying all day to sync photos with LR mobile. I have LR 5.6 on Win7x64 and LR Mobile on an iPad 3 with iOS 8.02. I have checked that the setup on both machines is in accordance with instructions. It started out that the mobile was sitting searching for collections while my desktop was trying to sync. I then deleted the mobile app and reinstalled it. I have two collections one with one photo and another with 146 photos set up in LR to sync with mobile. LR is saying that it's syncing 146 photos. Both collections do show up on the mobile, both with zero (0) photos and have been sitting that way for a half hour. It appears that no photos are coming across. I assume that the photos must be uploaded to the "cloud" first and then show up on the iPad. When I touch the little cloud on my iPad screen it says "up to date" (whatever that means). My destop LR still says "syncing 146 photos". My iPad shows "2 collections with 0 Photos". How can I fix this?

As noted, I’ve reinstalled. It sees the collections now, which it didn’t before, but no images are transferred.
Erwin H. (Terry) Straehley
mailto: <mailto:[email protected]> [email protected]
Photos at http://www.imagesbyterrysb.com

Lightroom mobile does not sync on ipad.

I made a collection on my laptop. The collection does sync with lightroom mobile on my Iphone but I can't get it working on my Ipad.
A few months ago I tested the 30 days trial version on my Ipad, syncing with another collection (with a catalog with another name then the one I'm using now) on another computer. It worked fine then.
Now I'm working with Adobe CC, a new laptop and a catalog with another name.
How can I get it working again? (I already tried reinstalling Lightroom mobile on my Ipad, didn't work).

Did I get it right that you share your catalog between your laptop and a desktop machine. If so, can you describe how you are doing this since the sync accoss multiple LR desktop versions is not yet supported and can cause sometimes sync issues.
Could you please send me a LR Desktop+Mobile diagnostig log - best as a private message with a downloadable dropbox link.
You can trigger the LR Desktop log via preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button
The Lr Mobile app log can be triggered when you open up the settings and long press the to LR Icon a diagnostic log will be generated and attached to your local mail client.
- Guido

Lightroom Mobile does not sync

Hi. The collections in Lightroom synced with Lightroom mobile once when first setup. It does not sync anything now. I installed Lightroom 5.6 and I have deleted all the data. I have logged in and out of my profile. It still does not sync.
Please advise of a possible next step.
Thanks, -BrianP

Hi,
brihi wrote:
Hi. The collections in Lightroom synced with Lightroom mobile once when first setup. It does not sync anything now. I installed Lightroom 5.6 and I have deleted all the data. I have logged in and out of my profile. It still does not sync.
Please advise of a possible next step.
Thanks, -BrianP
Can you please explain a little bit more precisely what you are expecting?
Is it Lightroom desktop or Lightroom Mobile (on the device) that doesn't sync?
Where do you expect the sync to happen. Have you made edits - if so on which side (Desktop/Mobile)?
When you mention that you have deleted all the data, what exactly did you delete?
Have you enabled sync again after logging in again?
Which OS are you using on the desktop side?
Thanks,
Ignacio

Can Lightroom Mobile sync over Apple's iCloud ?

If I have Lightroom and Lightroom Mobile, can I sync my photos over Apple's iCloud or must I subscribe to Adobe's Creative Cloud?

Thanks. It does sound complicated. So, for now, I am using Lightroom desktop on the trial basis. I am wondering whether it will be a good program for me to purchase if I only have Photoshop Elements and not the full Photoshop. My Photoshop is too old for upgrade pricing and I can't afford full price. I can't decide on whether the Adobe cloud is a worthwhile investment since it has a perpetual subscription fee and I am not a professional or business user.
This may be off topic, but do you have any recommendations for a personal user? I will be editing travel and family photos, including grandchildren pics. I am also cleaning and restoring 50 years worth of old photos taken with slides and snapshots. My sharing will be limited to family members and I will not be doing a complex web site or any professional jobs or portfolios. I would like to have have a simple editor I could use on trips with my iPad, making small adjustments before sharing them with other family members. Once home, I could send them to my Mac via Airdrop, Photo Stream or DropBox or plug in the iPad and copy them that way if necessary.
Am I wrong in thinking Adobe makes an iPad version of Elements for around $10? Though I remember someone mentioning it, I can't seem to find it on the App Store. I downloaded Revel, but that seems to be another sharing service.

When I use lightroom mobile it does not show all the photos in my camera roll. I have 57 and it only shows 32

WHen I use lightroom mobile I have 57 photos on my iphone . I transfer them to my ipad and then I try to put them in Lightroom mobile from my ipad camera roll and only 32 show and transfer

Same problem here, and with even fewer photos. There should be 14 photos (per the LR collection info), but when I view on my iPhone (5s), only 11 appear. They do all appear on my computer. I've tried the following to make it work on my phone:
Creating a new collection and importing there. It says one photo is in the collection, but none actually appear.
Completely shutting down and rebooting the iPhone.
Deleting and re-downloaded the app.
None of these have worked.

How to upload video file to Lightroom Mobile???

Hi all,
I am trying to upload my images and video to the Lightroom Mobile, however the video has never been synced to Lightroom Mobile on my iPad.
I wonder if Lightroom Mobile supports Video sync or just still image only. I have been searching about the answer for days, but I still could not be able to find the answer. Hope someone can help. Thanks a lot.

No, videos can't be synced to Lightroom Mobile at this point in time.

Lightroom 5.7.1 won't connect to Lightroom Mobile

Lightroom 5.7.1 running on OSX 10.10.3 will not connect to the mobile sign in screen. All I get is a window that says "connecting..." and it never connects. Any ideas on a workaround or a fix?
I can sign in on my iPad.
Related, Lightroom Mobile will not sync. I just get a perpetual "Looking for collections" message.

Yes, I a signed in with one ID and from one catalogue and I have a CC subscription.
Thanks.

Lightroom Mobile Fails to Sync Photos

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