Lightroom Mobile iPhone won't import complete camera roll. Why?

Several re-installs and crashes later, I'm still not able to bring in 900 images from my iPhone 5s' camera roll.
Though there are something like 900 photos and videos, LR mobile only brings in about 250. And when I browse the thumbnails for those 250, many of them are just black boxes. And that was my *best* result. Earlier attempts resulted in LR crashing during the import process, with "delete and reinstall" being my only option. Even manual one by one imports after the initial import attempt of the camera roll don't seem to be working.
I was so excited by the LR mobile sync, but the majority of my iOS photos are on my phone. Would love to get this working!

Could you try the import after a "Delete Data" via Lightroom Preferences->Lightroom Mobile and a resign-in.
When you add new photos to your mobile device, Lr mobile needs to import the photos locally and send previews+metadata to the back-end. It seems that some of this data was not send.
If you still see the issue while processing the import could you trigger a diagnostic log.
The Lr Mobile app log can be triggered when you open up the settings and long press the to LR Icon a diagnostic log will be generated and attached to your local mail client.
Send me a LR Desktop diagnostig log - best as a private message with a downloadable dropbox link.
You can trigger the log via LR Desktop prefereneces -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button
Guido

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Since I installed iOS7, all the pictures I take with the camera won't save to camera roll. I see them in the lower corner of the camera but when I click on it, they are not in the camera roll. In the camera roll, I just have a bunch of pictures that I deleted months (or years!) ago. I uninstalled my profile and reinstalled it two or three times with always the same result.
All the settings are ok.
I installed the profile of a friend on my phone to test it and everything works fine with his profile.
Anyone can help me out with this issue?

bluetooth is an APPLE issue: they have blocked many of the 'normal' bluetooth features on 'other' handsets..
an example you may be thinking of is Sharing a photo via Bluetooth .. simple everywhere else, but can not be done on iphone
-you have to use it via an app such as iphoto, or send it attatched via an email, from the iphone.
stupid, annoying, yes.

Where are all the "DCIM" folders on iPhone? Everything not in Camera Roll.

I just finished stripping down all the DCIM folders accessible from a PC via Windows Explorer. I'm really looking for answers on the "how to", not "why it is" or "it just is that way" please.
The DCIM folders (mine [iPhone 5 w iOS 7.x] shows 5, naming convention is beyond me). These consist of the following...
Total files equals the total number of pictures/videos in Camera Roll.
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What I know, if a file/image is in a user created folder, I cannot access it from Instagram. An image must exist in Camera Roll for Instagram to be able to access it... aka I have to save the file to Camera Roll.
iCloud & iTunes, are not answers to the question, "How do I access all otherwise PC-considered "DCIM" folders?" when the only access allowed is "My iPhone --> Internal Storage --> DCIM --> '5 Folders housing all Camera Roll images/videos"
As you can read, this is not a question "What is Camera Roll?", I just defined what it is above.
Thank you!

Maybe this will help you with a description of how iOS sorts photos. http://support.apple.com/kb/ht4221.
As far as creating folders while in Camera Roll, the camera roll is not really designed to store photos on a long term basis, hense why if something happens to the iPhone, you lose your photos. It is designed for you to import the photos to the computer and do your organization there, and then sync the photos back to the device via iTunes. Then, should something happen to the iPhone, your photos are still safe on the computer. The ability to create folders and arrange photos through the Camera Roll is rather new. I'm not sure how it handles them, but earlier versions just put a "shortcut" so to speak in the folders you created, with the original file remaining in the Camera Roll. I'm not sure how that may have changed, but I am not sure how it handles these folders now. Seems you have discovered some of this by your comment on Instagram.
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I believe I read in your other post that someone suggested you use the feedback channel, but in case I was wrong, here it is. If you want Apple to see your comments, you need to post there, as they do not participate in the forum. The feedback link is www.apple.com/feedback and then click on the appropriate link.

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At 1.3GB available, your storage space is getting very thin no matter what you do further. As long as you have the photo's in the camera roll saved on your computer you can delete them. Just make sure first that they are in your photo software. If updating in iTunes, just backup/sync first, then update, and that will save the camera roll in the backup as well.
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Hi 1939wood,
If you are having issues transfering your photos from your iPad to your computer, you may find the following articles helpful:
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/ht4486
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/ts3989
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
Regards,
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Greule,
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The old "Reboot the Computer" trick worked. I repeatedly was receiving a
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Larry-
You're probably right about moving it to the iPhone forum, but thought people might be more helpful here!
The photos are simply shot with the camera app and are in the camera roll. No processing. I swear I used to be able to import directly to iPhoto and Aperture, and the Apple website says I can. But, alas, no dice.
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(Saved to Camera Roll from Photon - you can see though that others saved the exact same way are fine?):
!http://www.alexacorcoran.com/misc/Picture4.png!
(Photo taken in Genius app)
!http://www.alexacorcoran.com/misc/Picture2.png!
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!http://www.alexacorcoran.com/misc/Picture3.png!
Message was edited by: akcorcoran

Hi Lawrence -
Thanks for your response! I'm on a Mac so my options are different, but I think about using a more basic viewer and went to iPhoto and looked at the pictures on my phone as a device, and they all look fine (or some are not duplicates) - so maybe it's just a Photoshop import thing or ghosting issue?
Alexa

Iphone and photos not on camera roll

Hello All,
I hope you can help me ..
So our EVP of sales has a home IMAC and it was failing so he he synchronized his Iphone to grab all his pictures off of Iphoto to his Iphone.
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any thoughts , i know when i plug his phone into his macbook it only lets me move his pictures form his camera roll and nothing else , if I click the sync feature in itunes it wants to update and hes afraid the iphoto will over write his iphone and he will lose all his pictures.
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Thanks. Wish you all a happy New Year!
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Message was edited by: Bear08

Do you have some other photo management software on the computer? If you do, import photos with it like you would for any other camera.
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Check this article out for more info -> iPhone: Improve backup and restore times by reducing iPhone Camera Roll

Lightroom Mobile iPhone won't import complete camera roll. Why?

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