Lightroom mobile subscription expired

I logged into LR 5.4 to use the new mobile features.  My Creative Cloud subscription is current.  But LR 5.4 is showing me the message "Lightroom mobile subscription expired" - in orange letters above my name in the upper left corner of LR.
Obviously, something is wrong somewhere.
I think the adobe tech people who follow this forum need to look into this.  Being one of the first people to try this means no one else has seen this problem yet.

Hi,
My problem was solved by one of your colleagues. I bought a Student and Teacher subscription (I am Professor at Paris Descartes University) on July, 24 and my Visa Card was charged. This was done using the ID claude.xxxxxxxxxxxxx
It appears that I have a second ID, orpheexxxxxxxxxxx that I previously used for a 30 days trial of Adobe CC.
Best regards.
Claude Meunier
Envoyé de mon iPhone
Edited by moderator Geoff the kiwi to remove email addresses that can lead to spam attacks. Claude I suggest you use the message service to communicate your Adobe ID's to Ignacio - I have messaged him the unedited message as well.
Le 14 août 2014 à 18:06, ibarrien <[email protected]> a écrit :
Lightroom mobile subscription expired
created by ibarrien in Photoshop Lightroom - View the full discussion
Hi Claude,
we cannot see that your adobeid is connected to any paid account on our side. Can it be that you have two adobe id's?
If so please contact me with it privately.
thanks,
Ignacio
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    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6423740#6423740
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    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6423740#6423740
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    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
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