Lightroom registration wasn't known by Adobe until today!
I've been going around and around with an author of a LR3 plugin. I kept getting an error message from his plugin saying my reg number was pirated! And this isn't true. I finally found a place on this site to enter my serial number for LR3 and hopefully this will resolve my problems with him and his program to work for me. I don't want to mention his name but would appreciate any discreet way to let him know my copy is legit. He is only protecting Adobe from pirates and I can respect that. But at the same time I've been locked out from his plugin. Thanks.
Is this the form that you filled out? Or, did you just enter your serial number? If you entered the serial number then apparently you have the wrong number. Perhaps it was for a previous version. This form appears when you click on "Lightroom Registration" in the Help menu, and it will allow you to register online after you have entered the correct serial number. But entering that serial number is not part of the registration process. Apparently that number is obtained automatically.
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I am using Adobe Suite CS4 and have had no problems with it until today. InDesign, Photoshop and Illustrator keep crashing!! I've uninstalled and reinstalled to no avail. I've also cleared the cache. Help!
Ok, thanks for your help. I believe I pasted all the info from your answer. Since Photoshop and inDesign are crashing as well, will you need that too?
May 8 16:04:41 iMac com.apple.launchd.peruser.501[126] ([0x0-0x4d04d].com.adobe.illustrator[493]): Job appears to have crashed: Segmentation fault: 11
May 8 16:04:42 iMac ReportCrash[496]: Saved crash report for Adobe Illustrator[493] version 367 (14.0.0) to /Users//Library/Logs/DiagnosticReports/Adobe Illustrator_2014-05-08-160442_-iMac.crash
May 8 16:04:42 -iMac ReportCrash[496]: Removing excessive log: file://localhost/Users/xxxxxx/Library/Logs/DiagnosticReports/Adobe%20Illustrato r_2014-05-06-152657_-iMac.crash
Process: Adobe Illustrator [273]
Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 367 (14.0.0)
Code Type: X86 (Native)
Parent Process: launchd [131]
Date/Time: 2014-05-06 15:29:44.038 -0700
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 353 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 11182846 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffff5a
VM Regions Near 0xffffff5a:
--> shared memory 00000000ffff0000-00000000ffff2000 [ 8K] r-x/r-x SM=SHM
Application Specific Information:
objc[273]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobePDFL 0x024104cd ASrealloc + 737
1 AdobePDFL 0x0236f588 CosDocEnumEOFs + 27326
2 AdobePDFL 0x0236d907 CosDocEnumEOFs + 20029
3 AdobePDFL 0x0236fd46 CosDocEnumEOFs + 29308
4 AdobePDFL 0x0227d782 ASTextIsEmpty + 1146
5 AdobePDFL 0x0212779f PDFontPSFlushIncrGlyphList + 65853
6 AdobePDFL 0x02127966 PDFontPSFlushIncrGlyphList + 66308
7 AdobePDFL 0x02129f93 PDFontPSFlushIncrGlyphList + 76081
8 AdobePDFL 0x0212cae6 PDFontPSFlushIncrGlyphList + 87172
9 AdobePDFL 0x02111b26 PDFLPrintDoc + 6322
10 AdobePDFL 0x021dccac PDSetHostEncoding + 2412
11 AdobePDFL 0x021dce02 PDSetHostEncoding + 2754
12 AdobePDFL 0x02114eba PDFLInitFriends + 2122
13 AdobePDFL 0x021149c8 PDFLInitFriends + 856
14 com.adobe.illustrator.plugins.PDF Suite 0x16884096 PluginMain + 163654
15 com.adobe.illustrator.plugins.PDF Suite 0x16883b61 PluginMain + 162321
16 com.adobe.illustrator.plugins.PDF Suite 0x168840f2 PluginMain + 163746
17 com.adobe.illustrator.plugins.PDF Suite 0x16862872 PluginMain + 26402
18 com.adobe.illustrator.plugins.PDF Suite 0x16862c7b PluginMain + 27435
19 com.adobe.illustrator.plugins.PDF Suite 0x1685c1f3 PluginMain + 163
20 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607
21 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990
22 com.adobe.illustrator 0x00586d75 0x1000 + 5791093
23 com.adobe.illustrator 0x00586e2d 0x1000 + 5791277
24 com.adobe.illustrator 0x0052f513 0x1000 + 5432595
25 com.adobe.illustrator 0x00539777 0x1000 + 5474167
26 com.adobe.illustrator 0x0053d599 0x1000 + 5490073
27 com.adobe.illustrator 0x00515187 0x1000 + 5325191
28 com.adobe.illustrator 0x00b0517a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 524022
29 com.adobe.illustrator 0x00a181df AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43387
30 com.adobe.illustrator 0x0004210a 0x1000 + 266506
31 com.adobe.illustrator 0x0053c893 0x1000 + 5486739
32 com.adobe.illustrator 0x0053a574 0x1000 + 5477748
33 com.adobe.illustrator 0x00b03d77 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 518899
34 com.adobe.illustrator.plugins.PDF Format 0x10122118 0x1010f000 + 78104
35 com.adobe.coretech.adm 0x0dd83d85 0xdd7b000 + 36229
36 com.adobe.coretech.adm 0x0dd8c62f 0xdd7b000 + 71215
37 com.adobe.coretech.adm 0x0dd8d7fb 0xdd7b000 + 75771
38 com.adobe.coretech.adm 0x0ddd5871 0xdd7b000 + 370801
39 com.adobe.coretech.adm 0x0dd93c53 0xdd7b000 + 101459
40 com.adobe.illustrator.plugins.PDF Format 0x101200bd 0x1010f000 + 69821
41 com.adobe.illustrator.plugins.PDF Format 0x1011a56a 0x1010f000 + 46442
42 com.adobe.illustrator.plugins.PDF Format 0x101442e7 PluginMain + 2927
43 com.adobe.illustrator.plugins.PDF Format 0x1014391e PluginMain + 422
44 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607
45 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990
46 com.adobe.illustrator 0x00586d75 0x1000 + 5791093
47 com.adobe.illustrator 0x0047021d 0x1000 + 4649501
48 com.adobe.illustrator 0x00473190 0x1000 + 4661648
49 com.adobe.illustrator 0x0027b1dc 0x1000 + 2597340
50 com.adobe.illustrator 0x0027bb3b 0x1000 + 2599739
51 com.adobe.illustrator 0x0027bf0d 0x1000 + 2600717
52 com.adobe.illustrator 0x000a2ad9 0x1000 + 662233
53 com.adobe.illustrator 0x000a24ea 0x1000 + 660714
54 com.adobe.illustrator 0x000a263a 0x1000 + 661050
55 com.apple.AE 0x91fb8e0b InvokeAEEventHandlerUPP + 29
56 com.adobe.illustrator.plugins.Scripting Support 0x0e3794e6 0xe359000 + 132326
57 com.adobe.illustrator.plugins.Scripting Support 0x0e3f4dcb PluginMain + 605
58 com.apple.AE 0x91fa3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
59 com.apple.AE 0x91f8cb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
60 com.apple.AE 0x91f8ca54 aeProcessAppleEvent + 253
61 com.apple.HIToolbox 0x93410a86 AEProcessAppleEvent + 103
62 com.apple.HIToolbox 0x9359ead1 AEProcessEvent + 162
63 com.apple.HIToolbox 0x9349752f HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 181
64 com.apple.HIToolbox 0x934984ce TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 58
65 com.apple.HIToolbox 0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
66 com.apple.HIToolbox 0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
67 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
68 com.apple.HIToolbox 0x934065a8 SendEventToEventTargetWithOptions + 75
69 com.apple.HIToolbox 0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
70 com.apple.HIToolbox 0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
71 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
72 com.apple.HIToolbox 0x9341b571 SendEventToEventTarget + 76
73 com.adobe.illustrator 0x00080d3e 0x1000 + 523582
74 com.apple.HIToolbox 0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
75 com.apple.HIToolbox 0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
76 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
77 com.apple.HIToolbox 0x934065a8 SendEventToEventTargetWithOptions + 75
78 com.apple.HIToolbox 0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
79 com.apple.HIToolbox 0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
80 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
81 com.apple.HIToolbox 0x9341b571 SendEventToEventTarget + 76
82 com.apple.HIToolbox 0x9358ba58 ToolboxEventDispatcher + 82
83 com.apple.HIToolbox 0x9358bb87 RunApplicationEventLoop + 236
84 com.adobe.illustrator 0x00080f83 0x1000 + 524163
85 com.adobe.illustrator 0x000d84ab 0x1000 + 881835
86 com.adobe.illustrator 0x000a2cd2 0x1000 + 662738
87 com.adobe.illustrator 0x00003672 0x1000 + 9842
88 com.adobe.illustrator 0x00003599 0x1000 + 9625
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95f0a90a kevent + 10
1 libdispatch.dylib 0x96fb6e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x96fb5853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x95f0a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95542ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x955446fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x95f0a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95542ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x955446fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.adobe.amt.services 0x047c9552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x047c4995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x047c95b0 AMTThread::Worker(void*) + 20
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95544f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9ad0f3a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9ad0f11d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x9ad0ef2e TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x9ad84398 TimerThread + 292
7 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
8 libsystem_c.dylib 0x955446de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x95f07c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95f071f6 mach_msg + 70
2 com.macromedia.Flash Player.authplaylib 0x1390763e ExternalPlayer_Initialize + 1865604
3 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
4 libsystem_c.dylib 0x955446de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x95f07d36 mach_wait_until + 10
1 libsystem_c.dylib 0x954ee439 nanosleep + 388
2 com.adobe.illustrator.plugins.Scripting Support 0x0e46489d PluginMain + 458031
3 com.adobe.illustrator.plugins.Scripting Support 0x0e4648fd PluginMain + 458127
4 com.adobe.illustrator.plugins.Scripting Support 0x0e468402 PluginMain + 473236
5 com.adobe.illustrator.plugins.Scripting Support 0x0e464bbf PluginMain + 458833
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffff4a ebx: 0x0236f46a ecx: 0x0000000f edx: 0xbfff75ae
edi: 0xffffff4a esi: 0x00000642 ebp: 0xbfff7558 esp: 0xbfff7540
ss: 0x00000023 efl: 0x00010282 eip: 0x024104cd cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xffffff5a
Logical CPU: 0
Binary Images:
0x1000 - 0xe8eff3 +com.adobe.illustrator (367 - 14.0.0) <F586A10F-F480-4783-A20B-C006B6321F47> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x1190000 - 0x11a0fff com.apple.carbonframeworktemplate (1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x11a7000 - 0x11c2ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/Adobe PDFSettings
0x11dc000 - 0x122cfff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <F625B836-9616-46B7-B681-F9AC11D0DA71> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x12c5000 - 0x12c6027 +SPBasic (??? - ???) <B1DC5A08-15C4-49F9-9DF1-6A94E0AD3448> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x12ca000 - 0x12d0ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSp lashKit
0x12d9000 - 0x13e6fff +AdobeACE (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1404000 - 0x191bfef +AdobeAGM (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1a94000 - 0x1ad4fef +AdobeARE (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1ade000 - 0x1b02ff6 +AdobeAXE8SharedExpat (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/A dobeAXE8SharedExpat
0x1b15000 - 0x1b2ffff +AdobeBIB (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1b3a000 - 0x1b5bff7 +AdobeBIBUtils (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIB Utils
0x1b68000 - 0x1e04fef +AdobeCoolType (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoo lType
0x1e8f000 - 0x1f5dfff +AdobeExtendScript (3.7.0 - compatibility 3.7.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/Adob eExtendScript
0x1fd4000 - 0x20bcfdf +AdobePDFPort (??? - ???) <F54A25D1-5E7A-472E-83D1-10D187434C85> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFP ort
0x2101000 - 0x26f9fdf +AdobePDFL (??? - ???) <8EC2ABBA-52D2-4230-B327-A6827FB2D33A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x283d000 - 0x28defd7 +AdobeScCore (3.7.0 - compatibility 3.7.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCor e
0x293a000 - 0x29e8fd7 +AdobeSVGExport (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSV GExport
0x2a1a000 - 0x2cc3fe2 +AdobeSVGRE (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2dad000 - 0x2e0dfc7 +AdobeXMP (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
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Because I listened to Adobe earlier today about whither uninstalling Elements would affect Photoshop and Lightroom on my computer, Lightroom no longer sees Photoshop in the EDIT IN Menu of Lightroom. I found an article on the help site saying to delete the filecom.adobe.Photoshop.plist, which I looked for, its not there so it can't be deleted. The next step is to uninstall Photoshop and reinstall. This isn't an option because of all the plug-ins and modifications of the work space. Does any one have a better solution?
<moved from Downloading, Installing, Setting Up to Photoshop Lightroom>
-
I updated to the 7.1.2 and now my wifi is messed up and my service is screwed up and I wasn't having any problems until I updated! I need help!!
Hopefully you won't have to make a trip to the Apple Store.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that does not help, restore the software > iTunes: Restoring iOS software -
I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion was installed via App Store anyway.
So here's what I done so far:
tried resetting PRAM - No success
Done disk utility. Disk verified with no errors. I even re formatted disk. - no success starting.
Tried re installing mountain lion via download . It froze halfway installing -no success.
Tried backing up a time machine backup from my USB hard drive. It froze at 1% - no success
Tried booting from safe mode - no success
Tried the command line boot - no success.
Please someone help!Sounds like the hard dre has left the building, Died, in the Sh*tter, Gone to the hard drive resting place in the sky.
Buy a new drive connect it to the system with a SATA to USB adapter and see if you can install Mt Lion on that drive connected externally. If you can then the drive inside your system has failed.
Oh Wait!!!! You have the 2009 model. They are known for bad drive to logic board cables. So it may not be the drive itself but the cable going from the drive to the logic board. Do the same as above then if the system runs OK with the new drive connected externally install it in the system and see if it boots. If it does you are good to go. If it doesn't then it is more then likely the cable that hs failed.
I would suggest you also SAVE a copy of that download of Mt Lion and create a USB install drive from it using Lion Disk Maker, once you get your system up and running. -
PDF files not being displayed correctly, instead I get a blank screen with some sort of small pinned icon in the centre. It was working fine until today HELP!
What is your operating system? Reader version? Are these local or online PDFs? If online, in what browser?
Can you post a screenshot: https://forums.adobe.com/thread/1070933 -
Never had problems until today
Windows Vista 32bit
Internet Explorer 7.0
Flash Player 10.1
In the past I would install the flash player and it worked fine (only trouble I ever had.. everytime I restarted my computer I would have to uninstall and re-install the flash player)..but not a big deal because it always worked..Until today, I reinstalled the Flash Player, its says Installation complete ...but the little movie doesn't play...never had this happen before, and then a pop up comes up about the trouble being with the Get Plus+ or whatever...SO..I tried all that manage add ons stuff and made sure everything was enabled like you have been telling everybody else...But nothing works..And, out of curiousity why cant there be another option to install besides the Adobe flash player to watch youtube videos or listen to music on myspace??..are there no other flash players out there to download that will actually work properly without all this headache?...Thanks for your time, I appreciate!!
oh and if this helps...under Computer/windows/system32/macromed/flash..This is what I have FlashUtil10h_ActiveX
Though I have no idea what that means..
Shockwave and java are all enabled/..Axtive X's are either propmted or enabled just like the troubleshooting states///
And at one point today, The flash player actually installed and worked and then, after leaving my computer for like 4 hours..I came back to find it not working again and telling me I need to reinstall...Hi, Do you understand that you don't have to use the DLM? You want to know about the DLM and what problems it causes? I am not saying anything is wrong with your computer. There is a conflict between the DLM and certain Flash Player Installers that use it. This has been going on almost as long as I have been on this forum, so I have some experience on the DLM.
I understand the purpose of the DLM, but we are not talking of compressing 300MB of a file with Flash Player. Most people have no problem downloading and running the offline Flash Player Installers, unless there are other issues, adblock, etc.
Even the Adobe sites say if you are having trouble with the DLM, to download "here" and so do the Troubleshooting guide.
There is a choice for those that are having a problem with the DLM and it is the offline Installers. I'm glad Adobe has given users that choice.
You can read this mornings thread if you like: Page down to Post #10
http://forums.adobe.com/thread/657321?tstart=0
Here is another with screenshots:
http://forums.adobe.com/thread/657670 Page down to Post#5 & 6
I realize you and others are frustrated and I am just trying to explain to you and others that read your thread what the problems are with the DLM regarding Flash Player. There is a way to work around it, so in my opinon that would be the solution.
Thanks,
eidnolb -
I just got the ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect into my computer. I took it back to best buy and they said it had a defulted battery, and that I needed to call the company. So I did and they had me send it in. Will they send me a new ipod, or a refurbished one. I havn't even had the ipod long enough, and I paid good money for it. I'm hoping to get a new one, because it wasn't my fault.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours. The cracked screen voids any warranty you had on the iPod.
Apple - iPod Repair price -
There are some databases/sites that I have access to when having an IP number on university campus or with a proxy. This worked well in firefox until today. When trying to visit those pages the addresses automatically change a second or two after pressing enter to something like: http://www04.sub.su.se:###/ combined with showing random webpages in the window. This seems to be something associated with firefox since I still have access to the pages in internet explorer.
For example:
If I write http://www.isiknowledge.com/ the address changes to http://www04.sub.su.se:2133/cgi-bin/[email protected].
If I want to get to scholar.google.se I get redirected to http://www04.sub.su.se:2087/
When wanting to visit http://pubs.acs.org/about.html I will end up here: http://www04.sub.su.se:2110/about.html
This problem only occurs on services where I in normal case can get access to articles in scientific journals. I have not encountered this problem in other cases/websites.
I have tried to scan my laptop for viruses with Symantec Endpoint Protection and SuperAntiSpyware 4.45.1000. But nothing suspicious was found.Hi Magsrobby,
Welcome to the forum and thanks for posting. I'm really sorry to hear you've had so many problems. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it doesnt work
Hi Timia,
If you are using Safari as a web browser :-
Open Safari, go to Safari menu > Preferences > General, and put Google as the homepage. Then, choose Google as your default search engine.
If you are using Google Chrome as the web browser :-
Open Google Chrome.
In the top right corner of the page, click the Chrome menu Chrome menu > Settings.
In the "Search" section, select Google from the drop-down menu.
Let me know if you still experience any issue.
Regards,
Aadesh -
I was just having this problem until today. It is now all sorted and I can explain what to do very simply and easily.
I remembered the answers to my questions, I just forgot "EXACTLY" how I entered the text - so I had to have them reset. The easiest way is to sign in through www.appleid.com. Then on the right click the "Manage your Account" link and sign in. Easy so far right. Then, as others have said, look on the left of the screen you will see a link called "Password and Security" - click on this. Now this is where the confusion begins. Some people have a link located directly under the existing questions that looks like this "Forgot your answers? Send reset security info email to blah blah blah email . If you see this click it and it will send an email to the "Rescue Email" address that you entered when you originally entered your answers. Follow the instructions contained in this email and you are done. If you cannot remember this email address or you have since closed it, you will need to go to the Itunes Express lane and send an email to Apple requesting them to reset your answers.
HOWEVER IF YOU DO NOT SEE A THIS LINK UNDER THE QUESTIONS - this means that you DID NOT enter a Rescue email address when you originally set your questions. The only way you can now reset your Security Questions and Answers is to go to the Itunes Express lane and email Apple asking to have these reset. I have 2 apple accounts, one for myself and one for my daughter - as I did not include a rescue email I had to email apple. On both occasions, these questions were reset and an email sent to me exactly 24 hours after I sent them the request. I entered the new details, WROTE THEM DOWN EXACTLY AS I ENTERED THEM THIS TIME, entered a Rescue Email this time and I am good to go again. Simple. Now when I log in and click on "Password and Security" I do have the reset link visable. Apple support are good, they just take a bit of time to get things done, but they always seem to get there in the end. I just wish someone had taken the time to explain this somewhere else in the forum as it would have saved me much time and angst.
To get to the Itunes Express Lane go to this website www.appleid.com make sure the correct country is displayed top right, if not change it. Once this is saved go to the tabs at the top of the screen and click Support. Then halfway down the next page you will see a photo of two random people with a title of Contact Apple Support - Click this. Scroll down until you see the itunes logo, to the right of this you will see the link Express Lane for iTunes Player and iTunes Store - click on this. One the right hand side of the next page click on the link "itunes Store". On the next page click the link "Account Management" check the radio button beside "itunes store account security", select your country from the drop down box and click "Continue". Under the heading MORE OPTIONS, you will see a clickable link called email - click this. Fill in your name, Apple ID and country. Then in the text box, write "I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You". Then Click Continue, you will be given a reference number and an email is sent to your address advising that generally someone will attend to your request within 24 hours. Like I said previously, I had to do this twice and both times it was reset however it was done within about 5 minutes of the 24 hour cut off, so you will have to be patient. I know 100% that this works for Australia - I am guessing other countries should be similar. Hope this helps someone somewhere!Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card
- Press the home button when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue. -
I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help! I don't want to have to be stuck using my internal speakers!
Thank you,
ChrisMichael,
Thanks. I haven't mixed down the audio or checked the number of tracks in Prefs. Good points.
As far as a mixdown goes, I'll definitely give it a try, though I wonder whether or not the tracks will be recognized during mix down recording - given that you can't hear either of those segments in playback. Just have to try.
Re the preferred number of allowed tracks - I'll go check as soon as I send this off, but I'm not sure that applies in this case, since the two Channels containing the segments that are pinked out are not in additional tracks. I should have mentioned that other audio clips and segments on the same Channels in the SAME tracks ARE heard in playback. As are two additional track in the 2nd Sequence. It's only when the two sequences are joined that the pink tinted segments can't be heard. Within the sequence the same audio cuts playback as they should. Thanks again &
Best regards,
David -
Apple TV worked until today. Message says unsupported signal check your output device. I have checked hdmi cable with another device and it's fine. Put on a different tv and same message. Went out yesterday and bought a new Apple TV and same problem.
Which TV do you have.
You may wish to try the following:
Press and hold the menu and the up button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals.. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it. -
goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that can not put on my iphone 3g due to this reason. Why does not Apple make a repository with applications for ios 4.2.1? or else do not work in an update to ios 4.3 on iphone 3g?
This has nothing to do with Apple, as Apple does not make the apps.
This is the decision of the app maker.
Contact those app makers and ask them why they do this. -
I can no longer send emails from my mac yahoo business account, but can send them directly from yahoo. just not from mac mail. I've been able to send emails perfectly fine until today. I've been on the phone with yahoo mail and they've verified that my account settings are correct and I can send email from yahoo. I can receive emails via Mac mail, but just can't send them. An error message appears that says:
"Sending the message content to the server failed." I can't send emails from my Mac desktop, iphone or ipad. Any suggestions! Help! I'm a Mac rookie and so frustrated! Thanks.Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look.
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