Lightroom requires me to sign in 3 or 4 times whenever I use it. I get confronted with a screen telling my trial has 00 days left and I must license or sign in to continue. If I simply ignore any of these repeated requests, Lightroom immediately exits

Lightroom requires me to sign in 3 or 4 times whenever I use it.
I get confronted with a screen telling my trial has 00 days left and I must license or sign in to continue.
If I simply ignore any of these repeated requests, Lightroom immediately exits
.This happens whether or not I sign in to Creative Cloud before attempting to launch Lightroom.
My subscription is in good standing and Lightroom/ Photoshop are up to date. There are no earlier versions installed.

From what you report it appears that you have a trial version of Lightroom 5 perpetual license version installed. Subscribing to the Creative Cloud package PS CC and Lightroom will not activate this version. Try the following.
1. Uninstall Lightroom using the OS system normal uninstall process. This will not affect your existing Catalog and user files and but will just remove the Lightroom Application.
2. Reboot your computer.
3. Open the Adobe Creative Cloud Application Manager and it should give you the option to download the latest Lightroom 5 install package. Proceed to download and install this version and it should be activated automatically, no requirement to enter any license key like the Perpetual License version. It will automatically link to your existing Catalog files etc.

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Lightroom requires me to sign in 3 or 4 times whenever I use it.

Lightroom requires me to sign in 3 or 4 times whenever I use it.
I get confronted with a screen telling my trial has 00 days left and I must license or sign in to continue.
If I simply ignore any of these repeated requests, Lightroom immediately exits
.This happens whether or not I sign in to Creative Cloud before attempting to launch Lightroom.
The same happens with Photoshop.
My subscription is in good standing and Lightroom/ Photoshop are up to date. There are no earlier versions installed.

From what you report it appears that you have a trial version of Lightroom 5 perpetual license version installed. Subscribing to the Creative Cloud package PS CC and Lightroom will not activate this version. Try the following.
1. Uninstall Lightroom using the OS system normal uninstall process. This will not affect your existing Catalog and user files and but will just remove the Lightroom Application.
2. Reboot your computer.
3. Open the Adobe Creative Cloud Application Manager and it should give you the option to download the latest Lightroom 5 install package. Proceed to download and install this version and it should be activated automatically, no requirement to enter any license key like the Perpetual License version. It will automatically link to your existing Catalog files etc.

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

Battery , time , signal strength bar is not getting displayed in home screen , these will be displayed only when i click on any app. Can u let me know the setting change ?

Battery , time , signal strength bar is not getting displayed in home screen , these will be displayed only when i click on any app. Can u let me know the setting change ?

Did you check the Zoom setting?
Have you tried a reset (reboot)? Hold HOME and SLEEP until an Apple logo appears.
If it isn't Zoom and a reboot doesn't help try Settings/General/Reset - Reset all settings

Is there any way to increase the font size in the Creative Cloud. Using a Lenovo Yoga 2 with 14" screen and care barely see the menus

Is there any way to increase the font size in the Creative Cloud. Using a Lenovo Yoga 2 with 14" screen and care barely see the menus.

In short, no. There is no fix yet. They only barely acknowledge there is a problem. The "fix" is to enable 200% UI scaling which makes everything comically huge and unusable. This is pretty much of a joke. A really, really EXPENSIVE joke.

Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out on me. Any thoughts?

Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?

As requested - I copied and pasted as below
cheers
Andy
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 0001ae24
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: ac89
Additional Information 2: b588713172949356a1e70058af22876f
Additional Information 3: 2b4e
Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f

I have an iMac5,1 with an intel processor. For the last month or so, whenever I play a video from an outside source - e.g. YouTube, the picture jumps and breaks-up. All of my software is up-to-date. Any thoughts on how to fix this problem?

I have an iMac5,1 with an intel processor. For the last month or so, whenever I play a video from an outside source - e.g. YouTube, the picture jumps and breaks-up. All of my software is up-to-date. Any thoughts on how to fix this problem?

You're welcome. As to checking speed go to http://speedtest.net/ and it will choose the closest server for you. BTW, whatever you do, don't click on the robot icon that says "Start Scan" or MacKeeper below that. Only use the speed test in the middle that has the button BEGIN TEST on it. It will run a download speed test first and then an upload speed test. The download test will give a much faster response.

I need to export Quicktime files using the PhotoJPEG, MJPEG-A, or DV codec. Is this possible in Final Cut Pro X? In the options under export I don't see any of these available.

I need to export Quicktime files using the PhotoJPEG, MJPEG-A, or DV codec. Is this possible in Final Cut Pro X? In the options under export I don't see any of these available. I'm a newbie to this so any help would be greatly appreciated.

I'm importing .MOV files from my Canon 5Dmk2 at 1080p. So should I just export using a different codec and then use Compressor or MPEG Streamclip to convert to an MJPEG-A or PhotoJPEG codec?

I received and email from Apple Customer Support that my Id has been stolen and that I am to sign into the link provided and update by changing password. I am not certain that the email came from Apple.

I received and email from Apple Customer Support that my Id has been stolen and that I am to sign into the link provided and update by changing password. I am not certain that the email came from Apple.

It did not come from Apple. Do not click on the link and do not supply your password. It is a scam. You can report the phishing email to Apple here:
Phishing & Other Suspicious Emails
Once you have done so, delete it.
Cheers,
GB

HT1807 got an unlocked iphone 4s bt it asks for activation required via a wifi or mobile network each time i put a new sim. wat if i put in a sim which doesnt have 3g and i dnt have any wifi around me? how do i activate it then?

I am living in uk at the moment and i have an unlocked iphone 4s. Each time i put a new sim in it a message appears saying ''Activation Required''. When i slide the unlock bar it asks to choose a wifi network or a mobile data network. So far this hasnt been a problem coz i always found a wifi network around me or the mobile data network worked fine. Now the problem is I am moving back to my country Bangladesh in couple of days. And back there wifi isnt a very available thingie. And mobile data network is very hard to connect. So if i put on a Bangladeshi mobile service sim in my phone how do i activate it without the wifi or mobile data network? Please some help asap would be much appreciated.

Hi Allan,
Sorry for the rant up there.. Thanks for your quick response. I couldn't get to an Apple store and can't order anything from the States that contains Lithium ION batteries -- no U.S. Postal Services will deliver these to us anymore. Target sold this to me as an unactivated Sprint phone. I never activated it through Sprint in the States and just took it to Germany with me. I updated to vs.6.0 via ITunes and without the Sprint SIM Card installed. The IPhone is now accessible (Apps, Settings, etc., to be able to check firmware, et al., settings. However, I can't tell if it's unlocked (since I upgraded the version without the Sprint SIM Card installed) until I go to the local cell phone shop and stuff in a BASE (provider) SIM card and test it out. Is there a way to tell whether or not the phone is unlocked without a SIM card in it? I don't think there is....

My iPod classic wont connect to the computer. The light comes on but it doesn't even come up with 'connected' screen. Have tried everything on apple troubleshoot but hasn't helped. Still works in Logitech iPod player. Any suggestions please???

My iPod classic wont connect to the computer. The light comes on but it doesn't even come up with 'connected' screen on the ipod. Have tried different computers, usb cables and ports, as well as restarting computer, updating itunes, and rebooting ipod. Still works in Logitech iPod player, however it has just wiped itself of all songs so at the moment I'm stuck with a useless iPod. Any suggestions please???

If you happen to have a USB docking cable that is new (or close to being new), try using that one. If the cause is the dock connector on the iPod becoming worn, if you try it with a cable that is not worn, it's possible that it may connect for data.
I believe the dock connector is internally part of the logic board, so it may not be economical to have a repair shop (including Apple Store Genius Bar) do the repair. You'll need to ask for pricing.
If you are good at such things, this web site has DIY repair guides
http://www.ifixit.com/Device/iPod_Original
If it's the most recent iPod classic, it appears to be quite difficult to pry open. I have an older 4th gen (and 3rd gen) "classic" iPod, and those are fairly eash to pry open, using the plastic tools.

How long does it take to sign in for the first time to begin using the trial version?

I entered my password and clicked sign in. The loading circle spins for hours and nothing else happens. I am not able to click cancel. I am not able to red x. What am I doing wrong?

Hi rj work,
Are you having trouble downloading the trial, or have you already downloaded/installed and aren't able to start the application?
I'm guessing it may be the former--that you can't download the trial. If so, please make sure that you're logged in as an administrator, and temporarily disable any antivirus. Then, try downloading from this page: Download Acrobat products | Standard, Pro | DC, XI, X.
If I misunderstood, and the issue is occurring after installation, please let me know.
Best,
Sara

I keep getting the same error message from windows, "iTunes has stopped working and the program will be closed". I have just recently installed iTunes on my external hard drive and everything looked great until the program crash! Any suggestions?

Here is a copy of the windows vista error report.
Product
iTunes
Problem
Stopped working
Date
4/19/2014 9:38 PM
Status
Report Sent
Problem signature
Problem Event Name:      APPCRASH
Application Name:           iTunes.exe
Application Version:         11.1.5.5
Application Timestamp:   53073d6a
Fault Module Name:        ntdll.dll
Fault Module Version:      6.0.6000.16386
Fault Module Timestamp:                4549bdc9
Exception Code:                c0000005
Exception Offset:              00062086
OS Version:        6.0.6000.2.0.0.768.3
Locale ID:           1033
Additional Information 1:                8d13
Additional Information 2:                cdca9b1d21d12b77d84f02df48e34311
Additional Information 3:                8d13
Additional Information 4:                cdca9b1d21d12b77d84f02df48e34311
Extra information about the problem
Bucket ID:          95851104
I would appreciate any suggestions or ideas of where else to look for advice. Thanks!

Hey jcaqualung,
Thanks for the question. I understand that you are experiencing issues with iTunes on your Windows Vista machine. The following resource may provide a solution. I would also recommend installing iTunes on the internal hard drive of your computer, as opposed to the external drive.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

TS1382 I have a 2nd generation Ipod touch with a screen that doesn't ligbI8 hiijhbvvcfghhcbbjht up and at times it returns to the home screen while typing such as in facebook. Any suggestions?

I have a 2nd generation Ipod touch. Lately the screen will not light up and also at times while typing it returns to the home screen (such as in facebook. Any suggestions?

Have you tried any of the usual 5 R's for troubleshooting. See here for more information.
http://www.apple.com/support/ipod/five_rs/
If none of those resolve the issue (including restoring the device back to factory defaults), the backlight issue is likely hardware related, meaning you'll need to have your iPod serviced either by Apple or a third party repair company.
B-rock

My wife just bought her first Iphone a 4s a fwe months ago, its secondhand a few months ago but it came with ios7. Now the phone has stopped working and is asking to be registered with a Developer Program portal any ideas how I can fix this for her?

my wife just boughtnher first apple an iphone4s she got it secondhand about last july , it came with ios7 which had not been released but today its stopped working and asking to be registered with a developers program, how can I restore her phone and hopefullykeep her current data. Please keep your answer simple we are not it people thanks.

Well, you have your answer perhaps as to why the phone was being sold in the first place - rather than being a registered developer, the previous owner probably downloaded and installed an illegal copy of iOS 7 beta on the phone and it has now bricked the phone. Some people did this and of course they could not wait to get their hands on iOS 7, but now it has been released officially, everybody moans.
The only thing you can do is try resetting the phone again. Connect it to iTunes and install iOS 7.0.2 and restore it as new and see if that works. This might help the phone but will not preserve data.
If it still won't work, then I suggest that you confront the previous owner of the phone and return it for a full refund and start again, but this time buy the phone from a legitimate source.

Lightroom requires me to sign in 3 or 4 times whenever I use it. I get confronted with a screen telling my trial has 00 days left and I must license or sign in to continue. If I simply ignore any of these repeated requests, Lightroom immediately exits

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