Lightroom Serial Number in Creative Cloud

I have been using Lightroom everyday with no problem then today it has started up as if it is loading for the first time & asking for a serial number. I am using the Creative Cloud for Photographers & I don't seem to have a serial number. can anyone help?

There is no serial number for any Cloud apps. They are activated via your Adobe ID.
Close PS and Lightroom.
In the Cloud desktop app, try signing out of your Adobe account then signing back in. See if it makes any difference to Lightroom being recognized as licensed under your Adobe ID.

Similar Messages

  • Serial number from creative cloud

    I downloaded the adobe creative cloud (free) and then downloaded the premiere pro CC and after effect CC for 30 days trial. However, when the time expired and I tried to activate it by paying that monthly payment, it told me to have a serial number. Where is the serial number for creative cloud? I downloaded it from Internet and it might had an email with the serial number, but I may deleted it. How should I request to resend the serial number to me, or how should I find it online?

    Welcome to Adobe Forum,
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       On Windows XP navigate to following location:
       \windows\system32\drivers\etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,

  • Serial-Number for creative Cloud

    Hi,
    I purchased Creative Cloud some days ago, and I can´t get through to the programs without having a serial number. But I know I´m not supposed to need one.
    I asked the support team for help, and they said i should do this:
    Open a  Finder window. Choose Go > Go To Folder.
    Type  /etc hit return, find Hosts file in etc folder and copy it to Desktop
    Right click the Hosts in etc folder and click on Move to Trash.
    Open the Hosts file which is copied on the Desktop.
    Or you can look for the entry 127.0.0.1 activate.adobe.com and delete this text.
    But I can´t find the folders on my mac. Where do I go in my finder, to find this folder?
    I downloaded a trial version before I bought Creative Cloud. May that cause any problems?
    I have a macbook pro, prosessor 2.2 GHZ Intel Core i7, version 10.8.2.

    Thank you for the reply!
    Okey, I tried to delete the one line the other guy told me to delete. And now it looks like this. should I delete all of them?
    Is there something else I should delete? Because it is still not working.
    Should I have copyed it to the desktop as the other guy wrote?

  • Adobe muse and serial number from creative cloud?

    Hello I have bought Adobe Muse, and when I try to start it. Adobe whants me to write down a Serial Number. Where can i find that?

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Serial Number Required - Creative Cloud Subscription is Active!

    I am getting very frustrated! I just paid for a Creative Cloud subscription three days ago. I have the Adobe Application Manager on my computer and it is working smoothly for several programs. However, when I try to use Photoshop, it requires me to license the product. I sign in with my Creative Cloud subscriber email, and it asks for a serial number (which, of course, I don't have).
    I've seen lots of people posting about this problem, but no solution. Is Adobe addressing this? Photoshop was one of the main reasons that I got this subscription! I don't want to waste my money on a program I cannot use.
    Any help is greatly appreciated!

    Lets try two more steps to fix the problem.
    First run the Adobe Cleaner Tool.
    You can download it from here http://www.adobe.com/support/contact/cscleanertool.html.
    In the drop-down in the top right select Creative Cloud and then highlight Creative Cloud Installer.
    Now click on the Cleanup selected button.
    Next install the Adobe Application Manager (AAM) for Mac.
    You can get it from here http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774.
    Launch AAM and sign in with your Adobe ID.
    This is removing the Creative Cloud applet that AAM uses and then re-installing AAM. This does not affect the install of Photoshop and Illustrator.

  • I need my serial number adobe creative cloud that acquired

    My name is Emmanuel Paredes Villegas and bought a membership of Adobe Creative Cloud on March 1. Today I want to use the software on a second computer I bought and asks me the serial number, which I can not find it anywhere.
    I can provide it.
    My id is adobe
    el.manu @ me.com
    thanks

    Hi El Manu,
    Welcome to the Adobe Forums,
    You have activated it two times,one activation was done today.
    if it is asking for serial number then please follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
    Hope it helps you.
    Regards,
    Rajshree

  • I'm always asked to tipe in a serial number in Creative Cloud?

    Hej, I'm always asked to tipe in a serial number, as said in the question above.
    I've tried all the steps Adobe wrote in the support section, but nothing helped.
    Do you have other ideas?
    I am really looking forward to get a solution for the problem.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • How do I launch Lightroom 5.3 from Creative Cloud?

    I downloaded and installed Lightroom 5.3 from Creative Cloud.  I have been trying for 4 days to launch Lightroom.  Each time I try,Adobe asks for a serial number or wants to know if I want to try Lightroom 5.3 for 30 days.  I use an iMac 10.9.1.file:///Users/cawhet1/Desktop/Screen%20Shot%202014-02-18%20at%207.55.37%20PM.png.

    Hi Crystal
    I believe there have been a good number of similar instances affecting CC users. It’s worth checking your purchase history to ensure you are properly subscribed. Go to Adobe.com and near the top right of the page log-in to My Adobe, unless you are already logged-in; in which case it will say welcome next to your name.
    Click on My Orders and this should show your latest invoicing. You can expand each section by clicking the small disclosure triangle icon to the left of each date.
    Then click on My Products and Services. Under the products section, which sometimes takes a few seconds to refresh, you should find Lightroom and if you expand the details it should contain an automatically generated serial number.
    The only suggestion I have is to Launch Lightroom again and if you see the trial screen click on licence this product and enter the serial number.
    It should not really be necessary with a CC app but let us know if that works.

  • Lightroom serial number invalid on a new computer

    i have just bought an imac.  i have downloaded lightroom five which i have the serial number for but when i add the serial number it keeps telling me the number is invalid?

    Have you installed Lightroom 5.6 using Creative Cloud desktop App?
    If yes, Quit Lightroom 5 and navigate to
    mac hd/library/application support/adobe/lightroom folder
    Then trash Lightroom 5 install cookie file
    Launch Lightroom and try activating.

  • Receive error 21 when trying to install lightroom cc 2015 using creative cloud

    On trying to install Lightroom CC 2015 using Creative Cloud I receive error 21.  Any ideas what to do??

    I have the exact same issue. I had a trial of Lightroom 5 installed, and whenever I then tried to install Lightroom CC (2015) it would fail at 42% with an error 21. Logging out and back in of CC desktop got it to install successfully and then Lightroom 5 was marked as "Start Trail" again.
    Now though, whenever I try to start Lightroom CC (2015) it shows the start splash screen and then closes straight away and doesn't start. The "Continue Trial/Purchase License" screen then appears, and closing that out does nothing.
    I've tried logging out and back in to CC desktop, and restarting, but neither option fixes the issue. I even tried logging out, restarting then logging back in again. Still no joy.
    As a side note: Lightroom 5 in CC desktop doesn't show an uninstall option - it says "Uninstall Unavailable". Both Photoshop CC and Lightroom CC do allow for an uninstall option though.
    I'm on Mac OSX 10.10.3

  • Lightroom 2015 version on creative cloud I am getting a blue screen with x mark when i am switch from library to develop mode

    Lightroom 2015 version on creative cloud I am getting a blue screen with x mark when i am switch from library to develop mode

    Hi Chandan,
    Kindly try the below mentioned link.
    Adobe Photoshop Lightroom Help | Lightroom GPU FAQ
    Please share the results once you have tried the steps.
    Thanks,
    Atul Saini

  • Is use of Lightroom Mobile included with Creative Cloud Student and Teacher Edition?

    I am enrolled in the Creative Cloud Student and Teacher Edition. However; Lightroom 5.4 on my mac says I can only use Lightroom mobile for a 30 day trial period. It seems to me my Creative Cloud membership doesn't entitle me to the use of Lightroom Mobile. Is this indeed the case?

    http://www.adobe.com/products/lightroom-mobile/faq.html
    Does Lightroom 5 include access to Lightroom mobile?
    Lightroom mobile is included as part of the following Creative Cloud membership plans:
    Photoshop Photography Program
    Creative Cloud complete plan
    Creative Cloud Student and Teacher Edition
    Creative Cloud for teams complete plan
    If you have access to Lightroom 5 via your Creative Cloud membership, then you have access to Lightroom mobile.

  • When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial.  Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

    When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial.  Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

    Lets clear a couple of things up first.
    1, You have the Photographers CC subscription which gives you access to PSCC and the current version of Lightroom.
    2. PSCC does not include Lightroom.
    Now what you will need to do is delete the Lightroom app on your iMac and restart the Mac. Then you can d/load Lightroom from the CC app.

  • I just bought the photography special (photoshop and lightroom) along with a Creative Cloud....

    ...and I can't find a redemption code. Photoshop and Lightroom were downloaded from Creative Cloud. None of the help guides from Adobe are answering my question. If anyone can help - THANKS

    Hi Agrabbio,
    Welcome to Adobe Forum,
    Please mention how did you purchase it, you can refer to this :http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#ccmembership
    Regards,
    Rajshree

  • Is there any license number on Creative cloud apps?

    I am not able to find any license number for the downloaded apps in Creative cloud. When I open the software it says demo mode only- and that I have got 20 days left. It´s no license to find in my account info- only the receipt for the Creatice cloud plan. What happens after one month- can I use the apps in demo mode for one more month??
    Regards
    Tor Jessen

    Hello David, and thank you for your answer. When cliking on that button I am asked for the product #. I do not have any. I have purchased the Creative Cloud membership, and was told I could use any of the tools downloaded from the Cloud Client. The apps I download are then only trial- and it tell me it is activated but I still have the trial issue with number of days left.
    Log in to my account I find my account info but no license #.
    Regards
    Tor
    Den 26. mai 2012 kl. 00:41 skrev David__B:
    Re: Is there any license number on Creative cloud apps?
    created by David__B in Adobe Creative Cloud - View the full discussion
    Hi Playcreate,
    The programs license off of your Adobe ID. When you launch the products it there should be a button that says "License This Software", after clicking that and signing in with your Adobe ID you should be all set.
    http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4440342-200072/450-362/license _software2.jpg
    -Dave
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4440342#4440342
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4440342#4440342. In the Actions box on the right, click the Stop Email Notifications link.
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