Lightroom shown as trial version

Hi, I have a CC photography plan subscription. On Sunday I reinstalled all the apps as I have changed the subscription to a different adobe id. Now LR is shown as a 30-day trial version, even though my account definitely shows that I have a current subscription. What do I need to do to fix this?

If Lightroom starts the way it should by clicking on that icon, then my suspicion is that you just need to create a new desktop icon for Lightroom and Photoshop. If that doesn't work, then you will have to get in touch with Adobe. I don't have any telephone numbers. But here is a link where you might be able to get some help:
Contact Customer Care

Similar Messages

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    Hi DarylGS
    Please refer : https://blogs.adobe.com/richardcurtis/?p=1192
    and
    http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

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    Regards,
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  • Photography creative cloud purchased but trial version

    Hello,
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    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number

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  • Lightroom 5 defaulted to my Trial version. Can you please advise on what I did wrong? I can provide the serial number for the purchased subscription.

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    Without proper system info and other details nobody can tell you anything. for the time being, try another browser...
    Mylenium

  • Hi. I have set up the trial versions of Photoshop CC 2014 and Lightroom 5.6 (ie the Photography plan) on a desktop that I have added a new drive to with Windows 7. Everything works fine BUT it is an old computer and I'm thinking that it may pack up unexpe

    Hi. I have set up the trial versions of Photoshop CC 2014 and Lightroom 5.6 (ie the Photography plan) on a desktop that I have added a new drive to with Windows 7. Everything works fine BUT it is an old computer and I'm thinking that it may pack up unexpectedly. These things happen. I want to sign up for the Photography plan but I also have a Windows Vista laptop, and that is old too so I may want to put the apps on a new desktop and a new laptop, having already installed on my desktop. That makes three activations. Am I allowed to do this? Cheers. Paul

    You cannot have three activations. It's simply not technically possible. If and when the time comes, you simply deactivate/ sign out on one of the old systems and install on the new one. If the system goes belly up, you contact support to reset your account. No need to make it more complicated than that and overthink it.
    Mylenium

  • How to activate the trial version of lightroom 3

    Hello,
    I am new here and need some help.
    I have downloaded the trial version of lightroom 3 in my home windows computer and like it very much. I have then proceeded to purchase a box copy which will only arrive after two weeks. However i do not plan to install it on my home computer but my new imac computer at my office where i will do all my photo editing.
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    My other question is the earlier trial version that i installed in my home computer, i dont plan to use it anymore, so can i just ignore it?
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    Lim

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  • Troubleshooting raw files on trial version of Lightroom 4

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    Sarahle 547

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  • Hello, I recently downloaded a trial version of Lightroom and then decided to get the monthly photoshop membership.  When I launch Lightroom, my choices are to enter a serial number to continue the trial.  On the adobe website, it says "Yes.  You can conv

    Hello, I recently downloaded a trial version of Lightroom and then decided to get the monthly photoshop membership.  Now, when I launch Lightroom, my choices are to enter a serial number to continue the trial.  On the adobe website, it says "You can convert your trial to a Creative Cloud complete or single-app membership by purchasing on the Creative Cloud website. After you purchase your membership, your desktop product trial will automatically be licensed upon relaunch."  But this is not the case.  I do not want to risk losing my catalog and the work I have already done in Lightroom, so what should I do?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • I have downloaded a trial version of lightroom 4 to upgrade from my lightroom 3, but it wont open.

    Hi all, I have downloaded a trial version of lightroom 4 to see if I want to upgrade from my lightroom3, but it wont open on my pc. It keeps asking me what program I want to use to open it with, and when I click adobe reader it tells me that it is not a supported file type or the file has been damaged! Help!???

    When I click on the program download in the download file, it asks me if I want to open it. When I click open, it then asks me which program I want to use to open it with, (this window lists all programs such as Nero, internet explorer adobe reader etc) and automatically highlights adobe reader. After I click open with the adobe reader highlighted, it then tells me that it cannot open Lightroom because it is not a supported file type, or the file has been damaged! I have downloaded it twice but neither one is able to open. Thanks so much.
    Heidi Christie
    “It’s a Beautiful Day, Don’t let it get Away…”- Bono, U2
    [email protected]
    082 5747 805

  • Can trial version of Lightroom CC sync with mobile?

    I have the trial version of Lightroom and I have Lightroom Mobile installed on my iPad. I have sync turned on, but on the iPad (logged in) it says no collections available. I can't find anywhere online whether the trial version of the desktop app is allowed to sync. But if I can't sync a small set of photos to understand how well it works, I won't purchase the CC subscription. I can't figure out what the point is of a trial version if you can't see how the sync feature works. It seems like the whole concept of CC is the mobile connection.

    Please refer to:
    Yes, Lightroom mobile is available for iPad and iPhone. With Lightroom mobile, you can edit and organize photos in your Lightroom 5 catalog anywhere, anytime. Lightroom mobile requires a Creative Cloud Photography or complete membership. A 30-day trial is also available.
    Lightroom CC Help | Lightroom 5 / Common Questions
    Lightroom and Creative Cloud FAQ
    Adobe Lightroom Mobile FAQ
    Regards
    Rajshree

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