Lightroom shuts down iMac i7
Hi, My late 2013 imac (13,2), i7 shuts down and is unresponsive for several minutes while I am using lightroom 5 (latest version). I have upgraded to yosemite from SL, removed bought OWC ram and reverted to stock 8gb, run disk doctor several times. Tried OnyX and Cocktail to no avail.
All software up to date - still shut down reoccurs after 5 to 15mins of regular lightroom editing. Ext HD is Lacie quad (where original files stored), usb3.
Most frustrating - as I use lightroom for work (freelance photographer). Please help.
I Hope that this helps?
Problem description:
iMac (late 2012) random Shutdowns
EtreCheck version: 2.1.8 (121)
Report generated 5 March 2015 3:12:30 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
24 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:6:11
Disk Information: ℹ️
APPLE HDD WDC WD10EALX-408EA0 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 1.11 TB (973.77 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE SSD SM128E disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 1.11 TB (973.77 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Toast 8 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/Library/Application Support/HASP/kexts
[not loaded] com.aladdin.kext.aksfridge (1.0.2) [Click for support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Click for support]
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]
[loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
[not loaded] jp.co.Canon.bj.print.sbp2kext.FireWire (1.4.3) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.lacie.eventsactions.launcher.agent.plist [Click for support]
[not loaded] com.maintain.LogOut.plist [Click for support]
[not loaded] com.maintain.PurgeInactiveMemory.plist [Click for support]
[not loaded] com.maintain.Restart.plist [Click for support]
[not loaded] com.maintain.ShutDown.plist [Click for support]
[not loaded] com.maintain.Sleep.plist [Click for support]
[running] com.maintain.SystemEvents.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.xrite.device.softwareupdate.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.aladdin.aksusbd.plist [Click for support]
[failed] com.aladdin.hasplmd.plist [Click for support] [Click for details]
[running] com.bombich.ccchelper.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[running] com.lacie.desktopmanager.service.plist [Click for support]
[not loaded] com.maintain.AutoLoginUserScreenLocked.plist [Click for support]
[not loaded] com.maintain.CocktailScheduler.plist [Click for support]
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.tunabellysoftware.TGFanHelper.plist [Click for support]
[running] com.xrite.device.xrdd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
MyDriveConnect Application (/Applications/MyDriveConnect.app)
Dropbox Application (/Applications/Dropbox.app)
i1ProfilerTray Application (/Applications/i1Profiler/i1ProfilerTray.app)
HP Product Research UNKNOWN (missing value)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
NP2020Player: Version: 5.0.4.0 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
QuickUpload: Version: 1.0.0.47 [Click for support]
NP_2020Player_IKEA: Version: 5.0.7.0 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
fbplugin_1_0_3: Version: Unknown [Click for support]
Safari Extensions: ℹ️
AdBlock
Ghostery
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
1% fontd
0% MyDriveConnect
0% AdobeCrashDaemon
0% xrdd
Top Processes by Memory: ℹ️
464 MB firefox
180 MB spindump
129 MB mds_stores
129 MB Mail
103 MB Creative Cloud
Virtual Memory Information: ℹ️
21.05 GB Free RAM
2.49 GB Active RAM
784 MB Inactive RAM
1.43 GB Wired RAM
1.34 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 5, 2015, 03:12:14 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151214_[redacted].crash
Mar 5, 2015, 03:12:04 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151204_[redacted].crash
Mar 5, 2015, 03:11:54 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151154_[redacted].crash
Mar 5, 2015, 03:11:44 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151144_[redacted].crash
Mar 5, 2015, 03:11:34 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151134_[redacted].crash
Mar 5, 2015, 03:11:23 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151123_[redacted].crash
Mar 5, 2015, 03:11:13 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151113_[redacted].crash
Mar 5, 2015, 03:11:03 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151103_[redacted].crash
Mar 5, 2015, 03:10:53 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151053_[redacted].crash
Mar 5, 2015, 03:10:43 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151043_[redacted].crash
Mar 5, 2015, 03:10:33 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151033_[redacted].crash
Mar 5, 2015, 03:10:23 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151023_[redacted].crash
Mar 5, 2015, 03:10:13 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151013_[redacted].crash
Mar 5, 2015, 03:10:03 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-151003_[redacted].crash
Mar 5, 2015, 03:09:53 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-150953_[redacted].crash
Mar 5, 2015, 03:09:42 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-150942_[redacted].crash
Mar 5, 2015, 03:09:32 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-150932_[redacted].crash
Mar 5, 2015, 03:09:22 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-150922_[redacted].crash
Mar 5, 2015, 03:09:12 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-150912_[redacted].crash
Mar 5, 2015, 03:09:02 PM /Library/Logs/DiagnosticReports/hasplmd_2015-03-05-150902_[redacted].crash
Mar 5, 2015, 03:06:03 PM Self test - passed
Mar 3, 2015, 09:39:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-03-03- 093927_[redacted].crash
Mar 2, 2015, 05:17:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171750_[redacted].crash
Mar 2, 2015, 05:17:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171749_[redacted].crash
Mar 2, 2015, 05:17:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171748_[redacted].crash
Mar 2, 2015, 05:17:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171746_[redacted].crash
Mar 2, 2015, 05:17:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171743_[redacted].crash
Mar 2, 2015, 05:15:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171512_[redacted].crash
Mar 2, 2015, 05:15:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171511_[redacted].crash
Mar 2, 2015, 05:15:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171509_[redacted].crash
Mar 2, 2015, 05:15:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171508_[redacted].crash
Mar 2, 2015, 05:15:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171507_[redacted].crash
Mar 2, 2015, 05:15:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171503_[redacted].crash
Mar 2, 2015, 05:14:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ViewNX 2_2015-03-02-171458_[redacted].crash
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Interval Since Last Panic Report: 591345 sec
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panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f820f0ff8, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000018, CR3: 0x0000000022963012, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff807b4f1df0, RCX: 0x0000000009000000, RDX: 0xffffff800bf05ff0
RSP: 0xffffff80ae0cb620, RBP: 0xffffff80ae0cb640, RSI: 0x0000000000000002, RDI: 0xffffff800bf05ff0
R8: 0x0000000000010000, R9: 0x0000000000000030, R10: 0x0000000000000030, R11: 0x0000000000000000
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0xffffff80ae0cb2e0 : 0xffffff8000220702
0xffffff80ae0cb360 : 0xffffff80002c266d
0xffffff80ae0cb500 : 0xffffff80002d7a1d
0xffffff80ae0cb520 : 0xffffff7f820f0ff8
0xffffff80ae0cb640 : 0xffffff7f820eb4c2
0xffffff80ae0cb6f0 : 0xffffff7f820ef6b9
0xffffff80ae0cb970 : 0xffffff7f820e37c8
0xffffff80ae0cb9c0 : 0xffffff8000316b2b
0xffffff80ae0cba10 : 0xffffff80003041d9
0xffffff80ae0cbf20 : 0xffffff800030447c
0xffffff80ae0cbf50 : 0xffffff80005caa9b
0xffffff80ae0cbfb0 : 0xffffff80002d8363
Kernel Extensions in backtrace:
com.apple.filesystems.ntfs(3.8)[7EC5C6DF-FE55-3E70-9894-BA9D1239D514]@0xffffff7 f820d6000->0xffffff7f8212cfff
BSD process name corresponding to current thread: loginwindow
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
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System uptime in nanoseconds: 2981557697599
last loaded kext at 98026455501: com.apple.driver.AppleBluetoothMultitouch 66.3 (addr 0xffffff7f81ed9000, size 53248)
last unloaded kext at 223698928985: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80aa8000, size 65536)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.1.2
org.virtualbox.kext.VBoxNetFlt 4.1.2
org.virtualbox.kext.VBoxUSB 4.1.2
org.virtualbox.kext.VBoxDrv 4.1.2
com.vmware.kext.vmnet 3.1.3
com.vmware.kext.vmioplug 3.1.3
com.vmware.kext.vmci 3.1.3
com.vmware.kext.vmx86 3.1.3
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.ntfs 3.8
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AirPort.Atheros40 501.58.1
com.apple.kext.ATIFramebuffer 7.1.4
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.ATIRadeonX3000 7.1.4
com.apple.driver.AppleIntelHD3000Graphics 7.1.4
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.5.5
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
com.apple.driver.AppleMultitouchDriver 220.62.1
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleSMC 3.1.1d8
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 7.1.4
com.apple.kext.ATISupport 7.1.4
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8
com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.1
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 403
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.5
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac12,1, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD5000AAKS-402AA0, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: My Book 1140, 0x1058 (Western Digital Technologies, Inc.), 0x1140, 0xfd140000 / 6
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd130000 / 5
USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0xfd132000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Most likely culprits are these:
org.virtualbox.kext.VBoxNetAdp 4.1.2
org.virtualbox.kext.VBoxNetFlt 4.1.2
org.virtualbox.kext.VBoxUSB 4.1.2
org.virtualbox.kext.VBoxDrv 4.1.2
com.vmware.kext.vmnet 3.1.3
com.vmware.kext.vmioplug 3.1.3
com.vmware.kext.vmci 3.1.3
com.vmware.kext.vmx86 3.1.3
See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
Please help!! I have a Macbook Pro, running Yosemite. Lightroom 5.7
Whenever I try to add music to a slideshow, it shuts down the program.Try resetting your SMC and NVRAM before attempting to install again.
Resetting the NVRAM/PRAM
Note: This will not delete any data.
The NVRAM/PRAM stores information such as speaker volume, screen resolution, startup disk selection, and recent kernel panic information (if any). You should reset the NVRAM/PRAM if you experience issues relating to these functions.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Turn on the computer by pressing the Power Button.
On the built-in keyboard, press and hold the Command (⌘), Option (⌥), P, and R keys before the gray screen appears.
Continue to hold down the keys until the computer restarts and you hear the startup chime for the second time.
Release the keys on the built-in keyboard.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
I hope I helped.
Austin -
SHUTTING DOWN IMAC WITH 10.9 & MBA issues
Anyone esle having these problems: NOTE ON ALL PRODUCTS
I AM HAVING ISSUES WITH MID 2011 iMac 21, 16g ram, shutting down with OS 10.9. Pinwheel truning but not shutting down.
I am also seeing the "spinning ball" when moving through different applications or pages within applciations that I had not seen on the previous OS.
Furthermore in regards to my portables; I have two 11" MBA, (mid 2011 4g ram & mid 2012 8g ram and unfortunatly this is not consistant) there seems to be a ghost image (or faint reverse image would better discribe it) of the desktop wallpaper (the universe which I prefer over the wave) on shutting down both of the portables. This did not happen under 10.8.5.
I spoke to Support yesterday who walked me through disk repair and repair permissions and restart in safe mode, however, this morning the iMAC (which was in sleep mode last night) would not start up to the log in from sleep or recognize my trackpad, this is the second morning this has been a problem. Shutting down still seems to be an issue with the imac.
These are defeinelty software issues that need to be addressed in the OS ASAP.
Any suggestion would be appreciated.I tried (on both user accounts):
1. Flushing all the caches using Onyx
2. Deleting the 'com.apple.desktop.plist' files.
3. Switching each user account to non-standard resolutions and back again.
The lack of the rotating cube effect is not the worst of it, as about 50% of the time I switch accounts I get an 'empty' desktop in the account I have just switched to, and I can only get the desktop icons to appear again by switching back and forth a few times. Extremely frustrating.
I am starting to think this is yet another bug in Mavericks or a problem with the graphic drivers for the new GTX 775 / 780 cards. -
I am running Snow Leopard on iMac 09 model, Safari refuses to shut down... even after clicking shut down multiple times.
How can I terminate the safari process?
Thanks.Hold down the option key, right/control-click on the Safari icon in the dock and select 'Force Quit' (it will always be the lower most option).
Note that you can do this with any running application...and if that app is truly hung (or the computer is slow to keep up at that instant), the pop-up dialog will say 'Application not responding...' -
Adobe Premiere Pro CS6 & CC Shutting down iMac when exporting.
Hi!
I have had my iMac for around a year: Mid 2011 iMac 21", 12GB RAM. I switched from FCPX because Adobe just had more for me. FCPX exported fast and fine. But when I move to Adobe suddenly exporting becomes an issue. I have tried both CS6 and CC both do the same thing.
I will be exporting something normaly full 1080p DSLR footage and it will get half way into the export and shut down the mac. The mac will just restart. It does it every single time. The issue has now also started when just trying to render a prodject not even export. I want to use Adobe but I just can't. It does the same exporting from Premiere and AME. PLEASE SOMEONE HELP.
I have taken my iMac into Apple and they have run stress tests for 24 hours and it was fine... Please help!Are youusing FilmConvert by chance? I was seeing the same issue; when I finally tested the same project by duping the sequence and removing only the filmconvert filter - all was well. FilmConvert is causing runaway RAM usage which eventually made the Swap file so big the computer rebooted after a Kernel Panic.
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I need some help. I have an iMac 21" (brand new). For some reason the computer goes to sleep and then shuts down completely. I am assuming it has something to do with the UPS setting in the system preferences. My question is 1. how doe I set them correctly to stop this problem? or 2. How do I turn off the UPS altogether? PLEASE HELP!!!
Thanks!You can start by telling the forum the make/model and capacity of the UPS. And what settings you are using. Do you have a device (KillAWatt) or UPS itself to tell you what you are using? And anything else on the same circuit as the UPS can be a factor.
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Please help! Lightroom shuts down and re-starts EVERY time I export a file
I've used Lightroom for 2 years and it only started happening TODAY! I need to edit my pictures in photoshop, but I can't get them from Lightroom because every time I hit the export button it starts the process and then my computer shuts down and then re-starts after a few seconds. Why? How can I fix it. I'm a wedding photographer and need these pictures edited! Any help is appreciated.
Check in the same folder/directory as your active .lrcat: there should be no xxxx.lock file when LR is quit; there should be one opened when LR is launched. Other than also deleting your Prefs file, perhaps the OS and version of LR would help.
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I just ordered an external hard drive for which to use Time Machine. Normally, I shut down my iMac when I'm done using it. If I activate and start using TM, do I need to leave my iMac on and just let it go to sleep?
jla930 wrote:
I just ordered an external hard drive for which to use Time Machine. Normally, I shut down my iMac when I'm done using it. If I activate and start using TM, do I need to leave my iMac on and just let it go to sleep?
You can continue to shut down your iMac when you're not using it. However, the initial backup operation will take a number of hours. I'd leave your iMac on until that is finished. -
I am running LR2.3 and Photoshop CS4 on Mac OSX 10.5.6. I can send images to PS to edit using the LR external editor command with no problem. After working on an image in PS and choosing to save it, most of the time LR will shut down during the import of the image back into LR. I will then have to reopen LR. The edited image will then be there, thankfully, but this constant shutting down is driving me a tad crazy. Any help or suggestions would be so appreciated! I did a search for this, but nothing came up.
So it is crashing! This doesn't tell us why (somewhere further in the crash log it might tell you if you can read those things). My best guess is that there is a corrupted file in that folder that Lightroom is crashing on when trying to load it. This might be due to damage to the hard disk structure. You should immediately run "repair disk" in Disk Utility on the hard disk to see if there are any issues and repair them. If this is your startup disk, you should verify it and if there are issues, start up from a system installer disk and run Disk Utility from there. If it is a malformed image, it is much harder to find those than hard disk damage unfortunately.
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Internet Gateway shuts down iMac G5 when in sleep mode?
I just installed at&t dsl with an at&t gateway last week. If I put my iMac to sleep, within a few minues it shuts down. If I unplug the gateway cable. It stays asleep until I wake it. Is there any setting, etc. to stop it from shutting down other than unplugging it? Thanks.
The gateway is connected by ethernet cable. If I leave it plugged in, the computer goes into sleep mode and then shuts itself down in a few minues. If I unplug the ethernet cable, it stays asleep until I wake it.
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Login Module configuration for soap adapter ?
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I was wondering if anyone out there familiar with Automator knew of a way to automate converting MP3s to WAVs. It would be nice to just cntl click on an MP3 and have the automator open qiucktime and convert the audio file to wave. I never use automat