Lightroom stops working

My lightroom 5.3 on my Windows 7 PC seems to have an on going problem as this is the second time i have contacted Adobe i have a case number does this help? I am mainly editing photos.

Please see my reply to your other message
http://forums.adobe.com/message/6129149#6129149
Oh, and this is NOT the second time you have contacted Adobe. Messages in this forum are not "contacting Adobe", as the people here do not work for Adobe, we are Lightroom users. If you want to contact Adobe, then you need to contact Adobe, and not this forum.

Similar Messages

  • My Lightroom stopped working at all. I unistalled the app and installled back a few times and it still won't open.

    My Lightroom stopped working at all. I unistalled the app and installled back a few times and it still won't open.

    Are there any error messages? Mac or PC?

  • Photoshop and Lightroom stop working.

    I am using CS4, Lightroom 2.5, and Lightroom 3.0 beta.  My operating system is Windowsw Vista 64bit.  Two day ago all 3 products stop loading.  I get the error mesaage that the programs have stop working.  I have used the suggestions that Abode support suggested but no cigar.
    Windows Vista has the lastest and greatest updates, so does the two Lightroom verision.  Can anyone point me in the right direction?

    Go to Start and type in msconfig in start search. Click on the startup tab. Look to see if the entry CS4 Service manager is checked. If not check it and reboot the computer. I don't have lightroom but look to see if lightroom has a simular entry.
    Now go back to start and type in services in start search and click on that. There should be 2 Flexnet licensing service entries. Ensure both are set to manual. Lightroom might have some simular entries so do the same(if they are there?) I don't know. Anyways with the 2 flexnet entries click on each one and start them. Make sure your also starting CS4 in the Admin mode too. Right click on the CS4 icon, choose properties then look for the compatibility tab and click on that. Put a check mark in run as admin and hit apply and then ok to close out. Then run PS CS4 64 bit to see if it starts. ensure your copy of PS CS4 is updated to 11.0.1.

  • Lightroom 3.3 stopped working will not even open says lightroom stopped working and closes.

    Lightroom 3.3 just stopped working error says lightroom has stopped working and shuts down. installed photoshop CS3 is that the problem?

    First step- try to update to 3.6 and see if it gets rid of your problem.

  • Mobile Lightroom stopped working

    my lightroom mobile stopped working. I'm still able to use Creative Cloud. And i cannot activiste Lightroom mobile. Anyone any ideas?

    Hi. Did I get it right that your trial for the Lightroom Mobile service has been expired.
    If so then please read this article
    Lightroom mobile unavailable to Education memberships | Kivuto
    Creative Cloud memberships purchased from third-party (Kivuto) do not provide access to Creative Cloud services, including Lightroom mobile.
    Guido

  • Lightroom Stopped Working - Possible solution

    Over the past few days I noticed that my Lightroom 4.2 wouldn't launch. I've read that others have had the same issues. I did an Install / Repair which didn't work. I uninstalled it and reinstalled it. Nothing worked. I checked to see what I had installed over the past week and it was only a firefox update and a wifi program. I uninstalled these and Lightroom still failed to launch. So... i decided to perform a system restore back to a point early last week. It listed the programs and updates that would be removed and to my surprise there was a Windows Critical update that was performed on 10/30. After I performed the restore Lightroom was up and running again. So if anyone else is experiencing the problem where Lightroom fails to launch, check your Event Viewer, look at the Windows Logs / Application Log and find the Error entries. The General tab might show the following:
    Faulting application name: lightroom.exe, version: 4.2.0.11, time stamp: 0x505a0579
    Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
    Exception code: 0x40000015
    Fault offset: 0x00000000000761c9
    Faulting process id: 0x236c
    Faulting application start time: 0x01cdb85a1a203696
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 4.2\lightroom.exe
    Faulting module path: C:\windows\system32\MSVCR100.dll
    I'm guessing that the Critical update messed up something that Lightroom is dependent on. Hey, it's not the first time MS issued a Critical update that messed up something else.
    Hope this helps anyone else having this issue.

    Thank you for your post.  I'm sure it will help others, especially the mention that some files may be left in your Plug-ins subfolder even if all plug-ins are removed via their installers.
    We have occasionally seen others report here that Extensis Suitcase Fusion has caused some problems as well.  You should report the issue to them and see if they have (or have plans to release) a version that solves the crash.
    -Noel

  • Select "Develop" and "Lightroom has stopped working"

    First off I'm new to Lightroom. I moved up from Elements.
    I upgraded to 3.4 and now when I select "develop" Lightroom stops working.
    Any ideas?
    I'm running windows 7 home 64 bit all updates are current.
    I have a small ssd for a hard drive and therefore removed the old 3.2 directory after the upgrade.
    I have 6gig of memory and an AMD quad core phenom II 3.4GHz.
    I have an Nvidia Gforce GT 430 graphics card driver version 270.61

    From the application event log.
    Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Adobe Photoshop Lightroom 64-bit because of this error.
    Program: Adobe Photoshop Lightroom 64-bit
    File:
    The error value is listed in the Additional Data section.
    User Action
    1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
    2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
    3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
    4. If the problem persists, restore the file from a backup copy.
    5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
    Additional Data
    Error value: 00000000
    Disk type: 0

  • Lightroom just stops working, usually during import.

    Lightroom stops working, usually during import. Here is the error message that appears:
    Adobe Media Core CS6 has stopped working
    Problem signature: 
    Problem Event Name:APPCRASH 
    Application Name:Adobe QT32 Server.exe 
    Application Version:6.0.1.0 
    Application Timestamp:4f8e51aa 
    Fault Module Name:QuickTime.qts_unloaded 
    Fault Module Version:0.0.0.0 
    Fault Module Timestamp:5180f322 
    Exception Code:c0000005 
    Exception Offset:534fcc49 
    OS Version:6.1.7601.2.1.0.768.3 
    Locale ID:1033 
    Additional Information 1:0a9e 
    Additional Information 2:0a9e372d3b4ad19135b953a78882e789 
    Additional Information 3:0a9e 
    Additional Information 4:0a9e372d3b4ad19135b953a78882e789
    Please respond by email ([email protected]): Thanks in advance for help.

    yes shirley i did, it turned out that one of my photos was a snapshot of what was on my iphone at the time and it had been named xxxxx.png, i think the fact it was .png was the reason, anyway i deleted it from phone and computer and i,ve had no problem since.

  • Lightroom 5.5 stops working when I try to Edit Preferences

    I installed Lightroom 5.5 a month back. I had no other versions of Lightroom on my computer before that. I have Photoshop CS6 and Photoshop CC on my machine. I want to add Noise Ninja standalone as an External editor and have tried to edit preferences. I use Windows 8.1 on my desktop. Every time I click on Edit->Preferences, Lightroom stops working and exits. I read the forum and once removed the Preferences file and restarted. The problem still continues. I am unable to find a solution.

    SimonB1960 wrote:
    Thanks Geoff the Kiwi.  Did they forget to include those two DLLs in the installation package?
    Nope. Just to be clear, they are Microsoft DLLs which can be and are used by other applications, including Lightroom. In the majority of the "007b" cases that we came across on these forums it was determined that an application called iLivid was heavily implicated in corrupting these two DLLs and thus impacting Lightroom. So Adobe provided this "fix" which simply downloads "clean" versions of those two DLLs.

  • Wacom Tablet Pen Pressure stops working in Photoshop after using Lightroom Local Adjustment Brush

    Hi all,
    I am experiencing a problem with my Intuos Pro Medium (driver 6.3.9w3 on Windows 8.1)
    I am using Lighroom 5.6 and Photoshop CC 2014.
    I an get the pen pressure to work in Photoshop without any problem. However, if I go into Lightroom and use the Local Adjustment Brush and then transfer the photo into Photoshop (Right Click Edit In => Edit in Adobe Photoshop 2014 CC) then the pen pressure stops working in Photoshop.
    Really frustrating... The only workaround is to close both Photoshop and Lightroom, then reopen Photoshop, then usually the Pen pressure feature starts working again.
    Has anyone experienced this before or has any idea how to fix this?
    Thanks,
    Guillaume

    Your tablet driver isn't reporting pressure correctly.
    The knockoff tablet drivers usually need to be revised for each new version of Photoshop (and we have no idea why).
    Contact your tablet maker to see if they have updated drivers to fix their bugs.

  • Adobe Photoshop Lightroom 64-bit has stopped working [Lightroom 5 Beta]

    I was looking for a Lightroom 5 Beta forum but am unable to find one.  Today, I downloaded and installed LR5 Beta on my new HP Envy 64-bit Windows 8 machine.  After running an installation, I started the program.  At first, it asked about opening a catalogue during which time I created a new one as I have no intention of using my LR4 catalogue for LR5B.  After creating the catalogue, it stated the following:
    "Adobe Photoshop Lightroom 64-bit has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."
    After it closed, I tried opening it again.  Same result.  No matter how many times I tried, the program would not open.  I tried reinstalling the program to no avail using the "repair" feature.  Finally, I just removed the program.
    Windows 8 Home Premium (x64) (build 9200)
    Hewlett-Packard h8-1534
    Asset Tag: 4CE306029F
    Enclosure Type: Desktop
    3.80 gigahertz AMD FX-6200 Six-Core
    No memory cache
    64-bit ready
    Multi-core (3 total)
    Hyper-threaded (6 total)
    1498.41 Gigabytes Usable Hard Drive Capacity
    1100.84 Gigabytes Hard Drive Free Space
    AMD AHCI Compatible RAID Controller
    Microsoft Storage Spaces Controller
    Standard Enhanced PCI to USB Host Controller (3x)
    Standard OpenHCD USB Host Controller (4x)
    Texas Instruments USB 3.0 xHCI Host Controller
    Board: Gigabyte 2AC8 1.2
    Bus Clock: 200 megahertz
    BIOS: AMI v8.10 12/03/2012
    Administrator account
    I hope I have supplied enough information for resolution.  If not, please let me know what additional information is needed.

    It's here http://forums.adobe.com/community/labs/lightroom5. Not that difficult to find.

  • Adobe Photoshop Lightroom has stopped working

    Message appears at start up.  It continues - A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  I have not gotten any Windows notifications.  I have reinstalled Lightroom 5.3, which says it will fix problems.  What type of problems cause this and how to fix?

    System problems / drivers...
    If Lr used to work, try rolling back your system from a backup.
    If not feasible, then try doing hardware checks and updating drivers..
    (maybe sneak a peek in the windows event log).
    Rob

  • Adobe Photoshop Lightroom 64 bit has stopped working error

    I had not been using my laptop for a while and decided to install lightroom 3.2.  I did the install and now when I try to start lightroom I get the error message in the subject line:
    Adobe Photoshop Lightroom 64 bit has stopped working
    I have a Windows 7 laptop, with 6gb RAM, ATI Radeon video card.  The laptop is working well, except I just noticed that Photoshop CS5 64 bit and After Effects both give a similar error upon starting those applications as well.
    Any ideas as to how I can solve this problem.
    Thanks,
    Scott

    I have the same problem
    Lightroom 5.6 crashes when I enter the printmodule.Windows 8.1 64-bit

  • Adobe Photoshop Lightroom 64-bit has stopped working

    After opening LR 5.6 on Windows 8.1 and clicking Import it pops up a message, "Adobe Photoshop Lightroom 64-bit has stopped working". It worked yesterday.
    How should I troubleshoot and fix this?
    Thanks.

    After opening Lightroom and clicking Import it pops up this message:
    Upgraded to 5.7, same problem.
    Please help me to fix this problem or to find other software for processing photos.

  • Adobe Photoshop Lightroom has stopped working error

    Updated to latest CC version - everything worked as expected for a couple of days - earlier this afternoon LR started (and continues) to crash. "Adobe Photoshop Lightroom has stopped working" error - I followed various bits of support instructions - uninstalling - re-installing - signing out and back in - downloaded and engaged "Adobe Creative Suite Cleaner Tool" - now, several hours later, the problem has not been resolved - I urgently need to get back to my project. Unfortunately, I even followed the thread that instructed to uninstall the previous 5.7.1 version.
    Please assist asap - regards Kalli

    Did not tinker with any of the setting options in the preference dialog. Just installed and worked successfully for a couple of days using the default settings.
    Since the first crash some hours ago, LR has not stayed open making it impossible to try different settings.
    The default install provided a fully working app - I tried out the new feature and soon after went back to my project.
    Could the fact that I uninstalled the previous - 5.7.? version have anything to do with this?
    How can I re-install the previous version at it was stable?
    Do any of you have any answers?
    And / or do you know how to engage Adobe?
    Thanks - Kalli

Maybe you are looking for

  • Two questions about of usage of LDAP  in SAP XI-context

    Hello! I would like to know whether an LDAP adapter is existing for SAP XI or not? It is important for the answer of the following two questions: <b>a) Does the solution have Active Directory integration for accessing employee information?      (Yes/

  • How do you reinitialize location 2710 database??

    I have just upgraded my location appliance and WCS. However, I cannot get the Network Design  elements to re-synchronize. Keep getting message "A similar element was found in the Server. Please synchronize again to remove any disparities.". Controlle

  • 3 beeps ALL day long on the network

    I have two iMacs (new ones) connected to the network via AirPort Extreme. Ever 3-6 minutes there are 3 beeps not related to any software we use, even if the computer is not running anything (except for the operating system). Any ideas?

  • Imac had to restart

    I was using my imac and all of a sudden the screen started shading from the top down and there was a message in a box in the middle of the screen saying my mac had to be restarted by pressing the power button for a few seconds or by hitting the reset

  • Table PBED - Change in Period indicator

    We have a few materials where the master data was wrongly maintained : the period indicator was set to M instead of P. Due to this setting, the data is stored in PBED using Date type 2 instead of 4. We have corrected the material master but we are no