Lightroom Trial Not Installing Fully?

I've tried downloading the Lightroom 30 day trail onto my Windows 8 64-bit computer multiple times. When downloading, it gets to about 600mb/930mb then stops. When I open the file, it says there is a problem with extraction. I don't understand why the download stops early every time. Has this happened to anyone else?

Nbortz are you on a managed network? Have you verified installed security software is not interfering with the download process? Finally do you receive any specific error messages?

Similar Messages

How do I tell the CC application manager that Lightroom is not installed on my pc?

Before i got CC i was using Lightroom 5 swedish version for evaluation. I used application manager to install an English version by setting the language to English but language after CC installation of Lightroom is still Swedish. Checking the language settings again after installation it was set to English. Now I uninstalled Lightroom using control panel to remove it completely and my intention was to reinstall it from CC. However, the application manager still claims that Lightroom is installed. How do I get the CC application manager to understand that lightroom is not installed and when I do reinstall it it should be in English?
Win 7 Home Premium 64-bit PC, CC Version 1.0.2.189

Hi adogool,
Please try to perform the steps given in the follwoing article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Lightroom is not installed but Creative Cloud thinks it is!

I have completely uninstalled the entire Creative Cloud set of products including Lightroom 4.3 and Lightroom 5 (both 64-bit). The icons changed to generic icons, indicating that the application link was broken, due to the fact that the product was no longer installed.
When I go to Adobe's CC website to try and download Lightroom 5 after signing in, my web browser asks which application I want to use to open the download link. I choose the Creative Cloud application but nothing updates in CC Desktop. I am on Windows 7 64-bit SP1.
I do not know why Creative Cloud Desktop still thinks those apps are installed and does not give me the button to install it. Instead it shows "up-to-date".
Any help is greatly appreciated.
P.S. I also checked with the Adobe Cleaner Tool to make sure no CC apps were installed.

Lehestro (and anyone else having this problem on a Mac), I had this same problem tonight and solved it. I got a new hard drive for my Mac Pro today and did a clean install of Mavericks on it. When I installed Adobe Creative Cloud for the first time, it thought I alfeady had Lightroom installed and "Up to date" for some reason even though I hadn't installed anything but the Creative Cloud Desktop. It's possibly because it detected the application on my old hard drive, which I had mounted to transfer files to the new drive.
Anyway, I first tried installing the Lightroom trial application because I read that Cretive Cloud would update it to stop asking for a serial number. I installed the trial, then moved all of my relevant Lightroom settings over from the old hard drive to the new one so I could keep all my settings. I got most of these files from the various preferences files inside "~/Library/Preferences" (including all files and folders that start with "Adobe" as well as "com.Adobe" and "~/Library/Application Support/Adobe/Lightroom/". I believe that's where all the files I transferred were. And of course I copied my Lightroom catalog, backups, and previews files to my user folder as well (just do a Google search for "moving lightroom files to new computer" and you'll see what files to move). I used the same directory structure on my new hard drive so there would be minimal confusin when moving all my files over.
While that did keep all of my settings quite nicely (and I mean everything, including camera calebration defaults that I had changed and things like that), it still asked me for a serial number.
What eventually worked was simple. I dragged the "Adobe Photoshop Lightroom 5.app" icon out of my Applications folder and into the trash. I then logged out of Creative Cloud, shut down my computer, unmounted the old hard drive, rebooted, and logged back into CC. Once I did that, Lightroom wasn't listed in my installed apps anymore, and became available as a new download. I downloaded and installed it from CC, and voila! Now it launches without asking for a serial number, and it still kept all my settings that I dragged over from the old hard drive. The only thing I had to do was go to the Plugins Manager and re-install my Picasa and SmugMug plugins. When I did that, it still even still retained their settings and had all the images in the galleries I had built on and published via my old system.

FrameMaker 10 Trial not installing Acrobat PDF Creator

Hi, I am trying to install the Trial Edition of FrameMaker 10 on a Windows 7 PC, for evaluation.
The installation of FM10 completes, however PDF Creator 10 is not installed even though I select for it to be done. I would guess that there should be a separate installer process run by the main FM10 installer, to install PDF Creator 10. This never happens.
There are no error messages from the install program, but when I check the installer log I find:
Testing dependency: Adobe PDF Creation Add-On 10 with relationship Recommended
Adding failed payload to recommended list
and
Checking operation result for {AC76D478-1033-0000-3478-000000000005} Adobe PDF Creation Add-On 10 10.0.0.0
Recording dependent operation failure for payload: {A6828F8A-83D7-4fff-B763-F69122BB1D74} Adobe FrameMaker 10_AdobeFrameMaker10.0.1_en_US 10.0.1.0
and
DW050: The following payload errors were found during install:
DW050: - Adobe PDF Creation Add-On 10: Install failed
I understand that attempting to install Adobe products is problematic if previous versions are present on the machine, so I took great care to remove all traces of previous installs of Acrobat etc. before starting.
Please could someone from Adobe assist? I would like to evaluate FM10 with PDF Creator 10 but am unable to due to the buggy installer.
Note: What makes this even more frustrating is that running the installer for PDF Creator on its own gives the message 'Cannot Install Alone, Please Run Installer for FrameMaker'!

Hi,
Could you please confirm if you already have Adobe Acrobat/ Adobe RoboHelp installed on your machine, if so the add on might not be installed as the componenets required to create a PDF (under Adobe PDF creation Add on) might be already installed there?
Just do a test to confirm if the PDF creation functionality is working fine--
Launch FrameMaker
Create a Dummy Document
Select File save as PDF
Verify if you get a PDF file created at the chosen location?
Good Luck!
Thanks,
Anjaneai

Photoshop Trial not installing - Windows 8

Hi All,
I've tried downloading the Photoshop CS6 Trial using the Adobe downloader as suggested. The download completes but does not install. I downloaded Adobe Support Advisor and it quotes, "cpsid_82829s1: "A restart is pending," bootstrapper error has occurred."
I have restarted the computer as advised on http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html which doesn't resolve the issue and also searched for the InProgress registry key as suggested (it isn't present).
How can I get the installation to work? I've downloaded twice which has caused me to exceed my monthly download allowance and I'm now running ultra-slow broadband until the 5th May!
There doesn't seem to be any support for Win 8 - is it not supported?
Why oh why can't I just download straight rather than using the installer?!
Please help
KR
ROC

Could be all sorts of causes. As a start, check your task manager for any active msiexec.exe, setup.exe processes and similar and terminate them. Likewise, shut down any updater processes like GoogleUpdater and so on. Also check your Windows Update status. you may simply have notifications there about mandatory updates that need to be run.
Mylenium

I am trying to install acrobat but keep getting a message saying it was interrupted and was not installed fully try again later tried umpteen times later - any suggestions what to try

I managed to download to my desktop entered key etc but when I try and install the wizard says it was interrupted and not fully installed no changes made to the system try again later - did this loads of times - same response - anybody any ideas what Im doing wrong?

Hi
Sorry I was away for a while – how do I run check disc on windows 8. The laptop is new and is an Aspire V17, I believe it has a high spec and therefore should have no issues??
Phil
(Phil Dickinson)

BEA Workshop Pro trial not installing on windows 2000

Hi,
I am trying to install BEA Workshop pro trial version on windows 2000. I have teh JDK 1.5 installed.
The install just stops before getting to the BEA splash and the before the user licence agreement. I ran the installer while holding the "control" key (as noted in another thread)
and this is what I got:
--------------------------Begin log-----------------------
original working dir is: |C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows|
CONTROL KEY DOWN
application dir is: |C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows|
app_path : |C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\WorkshopInstaller.exe|
arg 0: |C:\Documents and Settings\dcloutie\My Documents\Java\FullWorkshopStudioTrialInstall-569\WorkshopInstaller.exe|
reading properties from: |C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\WorkshopInstaller.lax|
Searching through the registry for VMs...
looking in C:\Program Files\Java\j2sdk1.4.2_12\bin
Found: C:\Program Files\Java\j2sdk1.4.2_12\bin\java.exe
Found: C:\Program Files\Java\j2sdk1.4.2_12\bin\javaw.exe
looking in C:\Program Files\Java\jdk1.4.2_04\bin
Found: C:\Program Files\Java\jdk1.4.2_04\bin\java.exe
Found: C:\Program Files\Java\jdk1.4.2_04\bin\javaw.exe
looking in C:\Program Files\Java\j2sdk1.4.2_12\bin
Found: C:\Program Files\Java\j2sdk1.4.2_12\bin\java.exe
Found: C:\Program Files\Java\j2sdk1.4.2_12\bin\javaw.exe
looking in C:\Program Files\Java\jdk1.5.0_08\bin
Found: C:\Program Files\Java\jdk1.5.0_08\bin\java.exe
Found: C:\Program Files\Java\jdk1.5.0_08\bin\javaw.exe
looking in C:\Program Files\Java\jdk1.5.0_08\bin
Found: C:\Program Files\Java\jdk1.5.0_08\bin\java.exe
Found: C:\Program Files\Java\jdk1.5.0_08\bin\javaw.exe
looking in C:\Program Files\Java\j2re1.4.2_04\bin
Found: C:\Program Files\Java\j2re1.4.2_04\bin\java.exe
Found: C:\Program Files\Java\j2re1.4.2_04\bin\javaw.exe
looking in C:\Program Files\Java\j2re1.4.2_10\bin
Found: C:\Program Files\Java\j2re1.4.2_10\bin\java.exe
Found: C:\Program Files\Java\j2re1.4.2_10\bin\javaw.exe
looking in C:\Program Files\Java\j2re1.4.2_12\bin
Found: C:\Program Files\Java\j2re1.4.2_12\bin\java.exe
Found: C:\Program Files\Java\j2re1.4.2_12\bin\javaw.exe
looking in C:\Program Files\Java\jre1.5.0_06\bin
Found: C:\Program Files\Java\jre1.5.0_06\bin\java.exe
Found: C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
looking in C:\Program Files\Java\jre1.5.0_08\bin
Found: C:\Program Files\Java\jre1.5.0_08\bin\java.exe
Found: C:\Program Files\Java\jre1.5.0_08\bin\javaw.exe
looking in C:\Program Files\Java\jre1.5.0_06\bin
Found: C:\Program Files\Java\jre1.5.0_06\bin\java.exe
Found: C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
looking in C:\Program Files\Java\j2re1.4.2_04\bin
Found: C:\Program Files\Java\j2re1.4.2_04\bin\java.exe
Found: C:\Program Files\Java\j2re1.4.2_04\bin\javaw.exe
looking in C:\Program Files\Java\j2re1.4.2_10\bin
Found: C:\Program Files\Java\j2re1.4.2_10\bin\java.exe
Found: C:\Program Files\Java\j2re1.4.2_10\bin\javaw.exe
looking in C:\Program Files\Java\j2re1.4.2_12\bin
Found: C:\Program Files\Java\j2re1.4.2_12\bin\java.exe
Found: C:\Program Files\Java\j2re1.4.2_12\bin\javaw.exe
looking in C:\Program Files\Java\jre1.5.0_08\bin
Found: C:\Program Files\Java\jre1.5.0_08\bin\java.exe
Found: C:\Program Files\Java\jre1.5.0_08\bin\javaw.exe
looking in C:\Program Files\Java\jre1.5.0_06\bin
Found: C:\Program Files\Java\jre1.5.0_06\bin\java.exe
Found: C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
looking in C:\Program Files\Java\jre1.5.0_08\bin
Found: C:\Program Files\Java\jre1.5.0_08\bin\java.exe
Found: C:\Program Files\Java\jre1.5.0_08\bin\javaw.exe
...Finished searching through the registry for VMs
Searching through the path for VMs...
Looking in C:\CFusionMX7\verity\k2\_nti40\bin
Looking in C:\ColdFusionSearchService\k2\_nti40\bin
Looking in C:\JRun4\verity\k2\_nti40\bin
Looking in C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\Bin
Looking in C:\WINNT\system32
Ignoring 'C:\WINNT\system32\java.exe' because it is in a Windows System Directory.
Ignoring 'C:\WINNT\system32\javaw.exe' because it is in a Windows System Directory.
Ignoring 'C:\WINNT\system32\jre.exe' because it is in a Windows System Directory.
Ignoring 'C:\WINNT\system32\jrew.exe' because it is in a Windows System Directory.
Found: C:\WINNT\system32\jview.exe
Found: C:\WINNT\system32\wjview.exe
Looking in C:\WINNT
Ignoring 'C:\WINNT\java.exe' because it is in a Windows System Directory.
Ignoring 'C:\WINNT\javaw.exe' because it is in a Windows System Directory.
Ignoring 'C:\WINNT\jre.exe' because it is in a Windows System Directory.
Ignoring 'C:\WINNT\jrew.exe' because it is in a Windows System Directory.
Looking in C:\WINNT\System32\Wbem
Looking in C:\PROGRA~1\IBM\CLIENT~1
Looking in C:\PROGRA~1\IBM\CLIENT~1\Shared
Looking in C:\PROGRA~1\IBM\CLIENT~1\Emulator
Looking in C:\Program Files\Symantec\pcAnywhere\
Looking in C:\Program Files\Microsoft SQL Server\80\Tools\BINN
Looking in C:\Program Files\Rational\ClearCase\bin
Looking in C:\Program Files\Rational\common
Looking in C:\Program Files\Apache Software Foundation\maven-2.0.4\bin
...Finished searching through the path for VMs
ORDERING VMS
1: C:\WINNT\system32\jview.exe (in path)
2: C:\WINNT\system32\wjview.exe (in path)
3: C:\Program Files\Java\j2sdk1.4.2_12\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.4)
4: C:\Program Files\Java\j2sdk1.4.2_12\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.4)
5: C:\Program Files\Java\jdk1.4.2_04\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.4.2_04
6: C:\Program Files\Java\jdk1.4.2_04\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.4.2_0
4)
7: C:\Program Files\Java\j2sdk1.4.2_12\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.4.2_
12)
8: C:\Program Files\Java\j2sdk1.4.2_12\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.4.2
_12)
9: C:\Program Files\Java\jdk1.5.0_08\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.5)
10: C:\Program Files\Java\jdk1.5.0_08\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.5)
11: C:\Program Files\Java\jdk1.5.0_08\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.5.0_0
8)
12: C:\Program Files\Java\jdk1.5.0_08\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.5.0_
08)
13: C:\Program Files\Java\j2re1.4.2_04\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.4.2_04)
14: C:\Program Files\Java\j2re1.4.2_04\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.4.2_04)
15: C:\Program Files\Java\j2re1.4.2_10\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.4.2_10)
16: C:\Program Files\Java\j2re1.4.2_10\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.4.2_10)
17: C:\Program Files\Java\j2re1.4.2_12\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.4.2_12)
18: C:\Program Files\Java\j2re1.4.2_12\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.4.2_12)
19: C:\Program Files\Java\jre1.5.0_06\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.5.0_06)
20: C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.5.0_06)
21: C:\Program Files\Java\jre1.5.0_08\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.5.0_08)
22: C:\Program Files\Java\jre1.5.0_08\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Plug-in\1.5.0_08)
23: C:\Program Files\Java\jre1.5.0_06\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.4
24: C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.
4)
25: C:\Program Files\Java\j2re1.4.2_04\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.
4.2_04)
26: C:\Program Files\Java\j2re1.4.2_04\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1
.4.2_04)
27: C:\Program Files\Java\j2re1.4.2_10\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.
4.2_10)
28: C:\Program Files\Java\j2re1.4.2_10\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1
.4.2_10)
29: C:\Program Files\Java\j2re1.4.2_12\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.
4.2_12)
30: C:\Program Files\Java\j2re1.4.2_12\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1
.4.2_12)
31: C:\Program Files\Java\jre1.5.0_08\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.5
32: C:\Program Files\Java\jre1.5.0_08\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.
5)
33: C:\Program Files\Java\jre1.5.0_06\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.5
.0_06)
34: C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.
5.0_06)
35: C:\Program Files\Java\jre1.5.0_08\bin\java.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.5
.0_08)
36: C:\Program Files\Java\jre1.5.0_08\bin\javaw.exe (in registry at HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.
5.0_08)
Searching for console vm.
lax.nl.valid.vm.list=J2 J1 MSJ
lax.nl.current.vm=.
was not a valid Win32 executable.
C:\WINNT\system32\jview.exe does not match J2 or it is not a console app and I need a console one.
C:\WINNT\system32\wjview.exe does not match J2 or it is not a console app and I need a console one.
SUCCESS! C:\Program Files\Java\j2sdk1.4.2_12\bin\java.exe
Using JNI INVOCATION to simulate the following batch script:
BATCH SCRIPT
cd "C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows"
set CLASSPATH=C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData\IAClasses.zip;C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264
791\Windows\resource\jdglue.zip;C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData\Execute.zip;C:\DOCUME~1\dcloutie\LOCALS
~1\Temp\I1158264791\Windows\InstallerData\Execute.zip;C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData\Resource1.zip;C:\
DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\InstallerData\Resource1.zip;C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Insta
llerData;C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\InstallerData;
"C:\Program Files\Java\j2sdk1.4.2_12\bin\java.exe" -Xms16777216 -Xmx50331648 -noverify com.zerog.lax.LAX C:\\DOCUME~1\\dcloutie\\LOC
ALS~1\\Temp\\I1158264791\\Windows\\WorkshopInstaller.lax C:\\DOCUME~1\\dcloutie\\LOCALS~1\\Temp\\env.prop
executing java...
LAX Version = 5.5
IAResourceBundle: create resource bundle: en
LOADING Resource path: i18nresources\custom_en
LOADING Resource path: locales\custom_en
seaFilename = WorkshopInstaller
Default properties location = C:\Documents and Settings\dcloutie\My Documents\Java\FullWorkshopStudioTrialInstall-569\
Installer PropertiesFile = C:\Documents and Settings\dcloutie\My Documents\Java\FullWorkshopStudioTrialInstall-569\installer.propert
ies
UI Mode set to Default - SWING.
InstallAnywhere 6.0 Enterprise
Thu Sep 14 16:13:25 EDT 2006
Free memory = 14672 kB
Total memory = 16320 kB
No arguments.
java.class.path:
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData\IAClasses.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\resource\jdglue.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData\Execute.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\InstallerData\Execute.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData\Resource1.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\InstallerData\Resource1.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\InstallerData
C:\Program Files\Java\j2sdk1.4.2_12\lib\dt.jar
C:\Program Files\Java\j2sdk1.4.2_12\lib\htmlconverter.jar
C:\Program Files\Java\j2sdk1.4.2_12\lib\tools.jar
ZGUtil.CLASS_PATH:
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData\IAClasses.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows\resource\jdglue.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData\Execute.zip
C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\InstallerData
C:\Program Files\Java\j2sdk1.4.2_12\lib\htmlconverter.jar
sun.boot.class.path:
C:\Program Files\Java\j2sdk1.4.2_12\jre\lib\rt.jar
C:\Program Files\Java\j2sdk1.4.2_12\jre\lib\i18n.jar
C:\Program Files\Java\j2sdk1.4.2_12\jre\lib\sunrsasign.jar
C:\Program Files\Java\j2sdk1.4.2_12\jre\lib\jsse.jar
C:\Program Files\Java\j2sdk1.4.2_12\jre\lib\jce.jar
C:\Program Files\Java\j2sdk1.4.2_12\jre\lib\charsets.jar
C:\Program Files\Java\j2sdk1.4.2_12\jre\classes
java.ext.dirs:
C:\Program Files\Java\j2sdk1.4.2_12\jre\lib\ext
java.version == 1.4.2_12 (Java 2+)
java.vm.name == Java HotSpot(TM) Client VM
java.vm.vendor == Sun Microsystems Inc.
java.vm.version == 1.4.2_12-b03
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Sun Microsystems Inc.
java.vm.specification.version == 1.0
java.specification.name == Java Platform API Specification
java.specification.vendor == Sun Microsystems Inc.
java.specification.version == 1.4
java.vendor == Sun Microsystems Inc.
java.vendor.url == http://java.sun.com/
java.class.version == 48.0
java.compiler == null
java.home == C:\Program Files\Java\j2sdk1.4.2_12\jre
java.io.tmpdir == C:\DOCUME~1\dcloutie\LOCALS~1\Temp\
os.name == Windows 2000
os.arch == x86
os.version == 5.0
path.separator == ;
file.separator == \
file.encoding == Cp1252
user.name == dcloutie
user.home == C:\Documents and Settings\dcloutie
user.dir == C:\DOCUME~1\dcloutie\LOCALS~1\Temp\I1158264791\Windows
user.language == en
user.region == null
--------------------------End log-----------------------
Can anyone help me, I'd really like to try this software out.
Thanks,
David.

David,
Can you try passing in the 1.5 VM location manually as listed below
WorkshopInstaller.exe LAX_VM d:\bea\9server\jdk150_04\bin\java.exe
Can you also make sure that the 1.5 JVM value entry is the first entry in the PATH environment variable.
cheers
Raj

Quicktime 7 will not install fully on my windows 7 64 home premium keeps stoping with an error while trying to create directory

I have a Laptop with Windows 7 64 Home premium, I have tried a few times to install Quicktime 7 on my laptop. But keeps stopping with an error saying "An error occured while attemping to create the directory: C:\windows\Installer\{F5266D28-E0B2-4130-BFC5-EE1-55AD514DC}
Windows is fully up todate, I have no virus or anything harmful on my computer. After clicking retry the error keeps popping up. I then click on cancel and delete the downloaded quicktime installer. I shut down my computer and try again. Same error with not luck. Any help?

Just in case, let's check for disk/file damage.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Why is Photoshop Elements 10 trial not installing?

I went to the older software page, installed File 1 (Photoshop Elements 10), but I can't install File 2. An error message shows up, something along the lines of "all files must be stored in the same folder", etc. I am not a computer genius. I am getting very tired of Adobe's complicated procedures - I have spent well over 5 hours today struggling to find any shred of help on the site (my chat was never answered, either) and now that I finally find the installation files, I am let down once again.
All i am trying to do is transfer Adobe Photoshop Elements 10 from my old laptop to my new one. I don't understand why installing a trial and entering a serial number is so difficult.
Thanks for any help you can give me.

I downloaded them into the same folder, and once that was done, I did as you said and opened PhotoshopElements_10_LS15.exe. It asked for my serial number and everything, seemed as though it was installing, and asked to restart in order to complete the process. I restarted the computer, and...I don't see Adobe Photoshop Elements 10 anywhere. There is a folder on my desktop that goes by the name of Photoshop Elements 10, but it only contains data files and things that I can't use. It's not the actual software....
What should I do?

CS3 trial not installing!

Hi,
I have just performed a clean install of Leopard on my iMac and am trying to install a trial of Photoshop CS3 I downloaded directly from the Adobe website.
Shared components install correctly but the actual Photoshop application fails to install every time!
I am currently performing a system update to see if this will solve my problem, I suspect it won't but will keep you posted!
Can anyone help?!
Thanks,
David

David,
Glad I could help.
>It seems I have a corrupted disk (which would account for why my machine greys out from time to time with a message asking me to restart it,
If Disk Warrior and Disk Utility cannot fix the problems, I would be concerned as to the integrity of your drive and data. Actually, I would be very concerned here. You may have a failing hard drive.
My recommendation: as your system appears to be in bad shape, try and create a fresh, clean drive -- the only way to be sure that all corruption is being wiped out, and to be reasonably sure that your hard drive works properly. Back up all data. As in immediately. Do it again (you should not have just one set of backups).
Pull out all of your original software and system discs. Wipe out your drive (the long formatting routine which will mark and segregate bad sectors); not the quick erasure of file and data addresses. If this cannot be done, or cannot be done on the first pass, look into needing to replace a failing hard drive -- a real possibility.
If you can format the drive without a hitch, then one by one, install all your apps from the ORIGINAL discs or downloads and all updates. Periodically during this process, particularly if you have a lot of stuff to install) boot off your System disk and repair permissions (yes, they can go south as you install software) and do it again immediately after installation.
Last, restore all your files from your backup and repair permissions again. If you have a failure at any stage here, consider that your drive or some other component of your computer is bad.
While it is possible that your system is "merely" very badly corrupted, I'm very concerned about a greyed-out screen.
Neil

Final cut pro x trial not installing

Ok so when i first got my laptop i tried downloading final cut pro trial but it would always say "invalid checksum" when verifying. it happened multiple times everytime i always tried to install it, until one day I'm not sure what i did that it finally downloaded. i used it until my trial was over so i bought the full version the begininng gf this month. i tried installing it and it would download all the way until it changes to installing and then it says "download failed try downloading again in the purchases page" this has been happening the day since i bought final cut pro. now its been 3 weeks and still nothing works, i have chatted with technicians online and have taken it to the apple store and they keep saying they don't know why final cut pro isn't installing because the laptop is working fine. so anyway i got my refund on it, but now I'm trying to install the trial but it keeps showing up invalid checksum when it verifies it,so i click skip and it will start writing the files but then in the middle it will stop and say " failed to download....contact the developer". honestly i don't know what to do anymore i need this app to do school work and I'm really frustrated that nothing seems to be working. any suggestions would be greatly appreciated! thanks.

Well when i took it to the apple store they ended up restoring the whole computer because it wouldn't update so they ended updating it and they said that final cut pro should download fine now since it was updated. i took it home and tried it but nothing happened. i live quite a while away from the store so i called a technician and they told me to wait a week to see if it would download, i waited a week and still nothing happened. and for the parental controls it says there are no user accounts to be managed so i don't think there is any parental controls. So the technicians at the apple store would be able to install it from the system drives?

How come Lightroom does not install in Creative Cloud?

Trying to Install Lightroom with Adobe Application Manager in Creative Cloud gives this error message:
Exit Code: 7Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - AdobeLightroom4CCMCore-mul: Install failed
ERROR: DW050: - AdobeLightroom4CCMSetup-mul: Install failed
So far, everything else I need in the Cloud installs properly: Photoshop. Illustrator, Dreamweaver, In Design, Muse.
Why is Lightroom 4 giving me a problem?

In Mylenium post , the Error 1603 is the hyperlink which will take you the article with suggested solution.
Still , for your ease http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html

Lightroom 5 not installing

Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

Hi donaldmullaney,
Please specify the version of MAC you are using. Refer the kb for Exit Code 7: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html .
Regards,
Romit Sinha

Flash trial not installing properly

Hey, so i download the flash trial for windows and i go
through the setup, and it does the install fairly quickly then at
the end it says
"X Adobe Flash CS3
component install failed"
X Adobe Flash video encoder
component install failed"
"X shared components
component install failed"
so like at the end it doesnt even install flash :S
please help.

What is your operating system & version?
What is your web browser?

Downloaded trials not installing

I am trying to install my legally owned Adobe Creative Suite 5.5 Production Premium on a new machine and I get:
'"Install" can't be opened. You should eject the disk image.'
This seems to be a constant on the forums, and the only solution is to download. Unfortunately, this is the 3rd or 4th time downloading and I am getting frustrated. It appears the only problem is the certificate for installing is incorrect. Is there any work around? I am very good with terminal, is there something I can do to ensure the certificate is OK or repair it? Thanks if nobody tells me to re-download again!

copy your installation files to a desktop folder and install using the setup file in that folder.

Lightroom Trial Not Installing Fully?

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