Lightroom Windows 7, stalling installation. Need Help

I have been trying to install Lightroom in my new Windows 7 laptop. Whichever version of the program i try to install i get the following erorr message at installation."The installation package could not be opened. Verify that the package exista and that you can acess it etc...". I have tried many times but the same message comes up. It is only for lightroom, i had an old version with me, which also gave the same message, tried the trial version of LR4, got the same message. Please help.

Have you tried downloading a fresh copy of Lightroom 4?  If you can provide the steps you have completed previously it would help identify what else you maybe able to do next.  If you have a case number from your interaction with our Chat team I can also reference that as well.

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