Lightroom won't hold serial number

I recently moved everything to a new larger hard drive.. since that time I have been unable to get lightroom to keep the serial number...
I deleted and reinstalled.. still the same problem
any ideas ??

This knowledgebase article might help http://kb2.adobe.com/cps/401/kb401346.html

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After installing, why is lightroom asking for a serial number, when I am a CC subscriber

after installing, why is lightroom asking for a serial number, when I am a CC subscriber - I am logged in to my CC account

I have the same issue. I downloaded for my 30 day trial. My time was up, I started my CC subscription and I'm still prompted for a serial number.

Cc lightroom trouble asking for serial number

I purchased the cc photography package. I was able to download and open Photoshop but unable to open lightroom. It ask for a serial number. I tried the trouble shooting tips still having trouble.

Hi Kirstygem,
If the above mentioned steps have not helped , can you please try the below mentioned article. Although its for LR3 but its still effective for the newer version .
Lightroom 3 asks for serial number launching in non-admin account
Updated kb For LR5 : Preference and other file locations in Lightroom 5
Do let us know if this worked for you or not .
Cheers,
Kartikay Sharma

I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help

I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help

Thank you Steve. Will do it straight away.
We can can continue talking this evening, no prob.
Rgds
Marco
Il giorno 16/mag/2014, alle ore 19:12, SG... <[email protected]> ha scritto:
I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
created by SG... in Photoshop General Discussion - View the full discussion
Hi,
When did you make the purchase? Can you try signing out of the CC desktop app, and then signing back in?
I'll see if I can get direct support sent your way as well. How much longer are you available for this evening? We can communicate directly as well if you prefer.
regards,
steve
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Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? Any ideas how I can get it to work?

Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? I had a trial version of LR, downloaded the Cloud, every other program works, including trials, but Lightroom does not. Any ideas how I can get it to work?

Creative Cloud applications ask for serial number

After update, Lightroom always asks a serial number

Hi guys ! I have a problem after update, lightroom always asks a serial number. I have Windows 7.

What version did you have before you updated?
What version did you update to?
Are you a creative cloud subscriber?

Why won't the serial number I was given for Elements 12 work?

Why won't the serial number I was given for Elements 12 work?

First be sure it is a serial number and not a redemption code. The serial number will have 24 digits (no letters) beginning with 1057. If that's not what you have, here's how to use a redemption code to obtain a serial number:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Lightroom 3 asks for serial number launching in non-admin account

The following information was provided by Carey Burgess (Adobe Employee):
Does Lightroom 3 launch and work fine in an admin account, but when you launch the application in a standard (i.e. non-admin) account it asks for a serial number?
If so, then it is likely due to a file permissions issue either in the original (admin) account or with the standard account.
(Although you need administrator access to install Lightroom, and you do need proper access permissions to your photos, you should be able to run Lightroom without issue in a standard user account.)
Lightroom 3 stores registration data (the serial number) in a file called Lightroom 3.0 Registration, which is stored by default in one of these locations:
    * Mac OS: /Library/Application Support/Adobe/Lightroom
    * Windows XP: C:\Documents and Settings\All Users\Application Data\Adobe\Lightroom
    * Windows 7/Vista: C:\ProgramData\Adobe\Lightroom
- Check for the registration file in the appropriate location for your system.
If the file does not exist in that location, then ensure you are logged in with the admin account (the one where Lightroom doesn't prompt for a serial number) and check the user-specific location instead:
    * Mac OS: /Users/YOUR USER NAME/Library/Application Support/Adobe/Lightroom
    * Windows XP: C:\Documents and Settings\YOUR USER NAME\Application Data\Adobe\Lightroom
    * Windows 7/Vista: C:\Users\YOUR USER NAME\AppData\Roaming\Adobe\Lightroom
If the file exists in the user-specific location instead, then I would suggest that you ensure that you have quit Lightroom, and then move the registration file from the user location to the default system-wide location. Lightroom should now no longer prompt for serial number when you open it from a non-admin account.
If the registration file did (or now does) exist in the default system-wide location, but you are still being prompted to enter a serial number when opening Lightroom in a standard user account, then that account does not have sufficient access permission to the registration file.
To resolve this aspect, there are two possible solutions (the first being the recommended solution):
1. Change the access permissions on the Lightroom folder that contains the registration file to grant "Read" access for the standard user account. (You can do this for each account individually, or you can use a broader group like Everyone.)
For more information about changing permissions, see one of these articles:
    * Windows XP: http://support.microsoft.com/kb/308419#4
    * Windows Vista/Windows 7: http://windows.microsoft.com/en-us/windows7/What-are-permissions
    * Mac OS: http://docs.info.apple.com/article.html?path=Mac/10.6/en/8342.html
2. Copy the registration file from the system-wide location to the user-specific location for the standard user account. (You would need to repeat this step for each standard user that needs access to Lightroom.)
Reply here if these steps do not resolve your issue, or if you have any questions.

Months ago, I had a routine clearout of old software boxes etc and chucked out my Lightroom 1.0 box. A couple of weeks ago I reinstalled Lion on my mac to find that I cannot register Lightroom. I have the 3.0 upgrade serial, the 2.0 upgrade serial, but the 1.0 was on the box..
I followed the instructions above to find the files in crashplan form before the fomat that hold the registration details. I have tried placing them in the location described, but it doesn't seem to work.
The serials (or something) are in the file, but given in the string that is difficult to decipher - and doesn't work in the registration screen, wrong size and a mix of letters and numbers rather than just numbers as my 3.0 serial is.
Any suggestions for what I could do? Could I send the strings in to Adobe to be deciphered? Perhaps move files around a bit more?
Thanks in advance,
Rog.

Lightroom asking for previous serial number only used trial before

I downloaded Lightroom (standalone) from my trial version and now it's asking for a serial number for a previous version of lightroom. I've only ever had trial versions. What should I do ?

You cannot purchase an upgrade version to upgrade the trial version. The first time you purchase Lightroom you have to pay the full price, whatever that might be from the vendor you choose. The trial version is the full version of Lightroom. So you will have to get a refund and then purchase Lightroom, paying the full price.

Had CS4 on Power PC Mac (Non Intel) Now have new iMac and trying to install CS6 but won't accept serial number

Had CS4 on Power PC Mac (Non Intel) along with prior Photoshop versions. Now I have new iMac and trying to install CS6 but it won't accept my original serial number (Starts with PSW401, etc.).

I know what you are saying. I had purchased the CS5.5 upgrade, and a week later got the CS6 upgrade. I did this back in 2012. I had a old Mac Power PC which does not allow you to install CS5.5 or CS6 because it was not an intel processor. So even though I had the upgrades I never installed them. I waited until my old MAC died which it did this past weekend. And now that I have a new iMac I tried to install the new software. All of my past upgrades referenced my original Photoshop that was still resident on my old Mac. But since the install no longer has that reference because of the new computer, it will not accept any of my past serial numbers that it needs for the install.

Lightroom is asking for serial number - why?

I have succsessfully downloaded and am happily using the other apps I need (Photoshop, InDesign, Illustrator ) - but Lightroom insists I need a serial number to use it.. Any idea why or how to fix this? (Or have I misunderstood and Lightroom is not a part of Creativ Cloud as the other apps?). Help appreciated!

I installed all applications without thinking about language (stupid!) so that the programs that are available in Norwgian were innstalled in Norwegian - the others in English - I then changed preferences in the Adobe Applications manager to English (international), changed my macs OS language to English and reinstalled the apps so that they are all in English now..?

I am stuck in free trial on Lightroom, I have a serial number and activation code, but cannot find where to enter those

I bought Lightroom 5 from best buy, I did all of the downloads and it is on my computer, but it is in free trial mode, and I want to put in my serial # so I can use it not in the free trial mode. I have the serial number and the activation code, but I cannot find where to enter that info.

Hi Cassie Brehmer,
Kindly try the below mentioned steps.
Launch Lightroom
Click on help
Click on Lightroom Registration.
Follow the on screen instructions.
Thanks,
Atul Saini

Where can i download online lightroom 5 with my serial number

I have purchased a Camera and it comes with Lightroom 5.
The only problem is I have a smart pc tablet and don't have a drive for discs.
How can I download online the Lightroom5 where I can enter manually the serial number?
I greatly appreciate your help.
Thank you.
Reji B.

Try it from here: Product updates

Aperture won't accept serial number on new iMac

Got a new iMac and copied over everything from the old G5 and the ONLY application that won't work is Aperture! It asks for the install product serial number - I enter it and it says it's invalid! I've done everything the 'installing professional products' troubleshooting thingy says and it still won't execute. It's frustrating when you have the original serial number and you're the only owner and it's your new machine and you can't get Apple software to work and you have jobs waiting to be done.
Any helpful suggestions besides buying Adobe products instead of Apple's?
thx
Greg

Call Apple support, 1-800-SOS-APPL.
On a long term basis for heavy graphics apps users IMO the healthiest approach by far with new boxes is to do clean new installations of applications rather than "migrating."
As to switching to Adobe apps to make transfers easier, I have been using Adobe apps for many years, many upgrades (currently the Premium Design Suite of apps), and over the years I have almost always ended up with call(s) to Adobe Customer Support to make app upgrades work. Copy protection is a pain, Apple or Adobe.
-Allen Wicks

Aperture won't take serial number after transfer to new computer

I used the Migration Assistant to move from an old computer to a new one. Now Aperture asks for a serial number and it won't take the one I have. It's the orginal number that came with the software.

Pro Apps like Aperture don;' take to being installed that way. You'd be best to re-install it from the media you received it on (I'm assuming you didn't get it from the App Store as you mentioned a serial number).
If you don;' have the original media you can download the trial version and use the serial number you have to authorize it.

Lightroom won't hold serial number

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