Lightroom won't install - Why?
My LR2 refuses to be installed. Every time the process is about halfway, it stops with the following text: "The file 'lightroom.exe' is not marked for installation". Any ideas on what I should do (apart from trying to get a refund) ? gw
The Windows Installer Cleanup utility gets installed to C:\Program Files\Windows Installer Clean Up. You can browse to that folder and double-click to run the utility. It will give you a window with a list of all programs installed by Windows Installer. Scroll to "Adobe Photoshop Lightroom 2", select it and click Remove button.
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It appears that something is wrong with my laptop... because the downloaded file stalls at the same point as the disc. While it still says "Installing Shared components". This is when the green progress bars stop(about 10% of the way) and the HDD activiity light on the laptop stops as well.
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Lightroom won't install correctly. Keep getting "Error 1935." Can anyone help?
I have a computer with an SSD drive for the OS and a SATA3 hard drive for programs and data. Won't install on either drive. Keep getting same error code. At the end of the message it reads "HRESULT: 0x800736B3.
Hi Grilldog,
Please refer to the following help document on error 1935.
Please try to follow the steps regardless the product mentioned in the article.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Please let me know the results.
Regards,
Sumit Singh -
Just signed up for Ps & Lr cc Mac OSX 10.6.8 Lightroom won't install.
I was able to download and install Ps cc, but Lightroom appears to download, but fails to install. This is the error I am getting. I have tried several times even after a reboot, it fails.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
Any help would be appreciated.
Thanks,
j. Ross5.2 won't run on your ancient operating system.
System requirements
• Multicore Intel processor with 64-bit support
• Mac OS X 10.7 or 10.8
• 2GB of RAM (4GB recommended)
• 2GB of available hard-disk space
• 1024x768 display
• Internet connection required for Internet-based services**
Try this version.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5520 -
Lightroom won't install through CC desktop app
I have a CC subscription, and when I got my new iMac today I started to download some of the adobe applications. It worked all fine with Photoshop, Premiere and After Effects, but when I tried to download Lightroom I got some problems. For the first I can't find Lightroom through the CC dekstop app so I went to creative.adobe.com to download it from there. When I clicked the download link I got a message box asking if I wanted to open it in the CC desktop app. I pressed yes, and when the desktop app appeared it said that Lightroom was fully upgraded. No download time, it just said the app was there. But I can't find the app on my computer. It only states in the desktop app that it's installed or something.
I think this can be resolved if I somewhat uninstall Lightroom from my iMac. But I don't know how to do that, or even if it is possible? Anyone know anything about this problem?
I run on Mac OSX MavericksSomehow it resolved itself now.
Think the mac needed a reboot... -
How do I get rid of the trial version and get the one I paid for?
Antonia-
I don't have enough information from your post, and I am not sure if you are on mac or pc, but see if one of these fits your issue:
If you don't see "install" by Lightroom in the application manager, please first try signing out and back in:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If creative cloud is asking for a serial number when you start a Creative Cloud (CC) application, see this link: Creative Cloud applications ask for serial number
IF when you open an application that's part your Creative Cloud membership and you see a message stating you're running a trial, see this link:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you updated the desktop installer and the screen is blank: try this:
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
finding hidden files on mac:http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html. -
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I keep getting an error message when trying to install lightroom, but photoshop, and bridge have worked fine. Is there an error with lightroom, its the main reason I have joined the cc option, as my lightroom version was LR2, so really wanted the upgrade!
Peonyphoto for Exit Code 7 please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html. You will also want to review your installation log files in more detail to determine the exact directory where your file permissions have become compromised. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.
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There are only two possible reasons I can think of for this:
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Of course, it could be neither of these... I'm not exactly a computer-whiz.
Please help, as I am finally in a position where I want and need to use Lightroom, and sooner rather than later.
Thank you!Natkita1 please see Warning: "Adobe Genuine Software Validation Failure..." | Windows - http://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html. If you continue to experience difficulties then it may be a problem with the download itself. Please try an alternate Internet connection to see if you still face the same difficulty.
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Sympton:
Windows 8.1 Installation DVD loads for some time, no circle of dots, then PC reboots
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Needed to use Smart Phone video camera to capture
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Intel 82945G WDDM 1.0
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And if anybody has encounterd this before...
Note to multi booters - keep or reinstall Dell or other System Reserved partition (PRI,Active)
EasyBCD/Windows Boot Manager held on this partition (eg. 350MB)
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That's it, happy computing...
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Results in:
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There are at least three Processor requirements that M'soft does not list for WIN 8.1
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http://www.pcworld.com/article/2058683/new-windows-8-1-requirements-strand-some-users-on-windows-8.html
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M'soft have a 'more info' link on System Requirements page, so why not spell it out...
Otherwise it looks like a PR/Cosmetic exersize
Not helpful
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