Lights light up but screen stays off. Toshiba Satellite A505

Hi
So i searched online and others with this model seem to have the same problem and I'm wondering if anyone has found  a solution. So pretty much after putting my computer to sleep or shutting it down, when I press the power button or hit a key to turn it back on the lights light up. By that I mean the lights on the keyboard and I can hear the laptop fan turn on also. But the screen stays off and the lights just stay on. If I hit the power button again, the lights turn off immediately and if i hit it again they turn back on. At first it was only once in a while but now I can't get it to boot up for hours and almost a full day. It's not the screen because if it was it wouldn't stay on once it was on but it does. My laptop is less than a year old Please I don't want to have to buy a whole new one when I bought this one with my own cash for college. Any help would be great. I've tried battery drain and nothing. Tried taking out the battery and using just the power cord. Same. It boots up normally whenever it wants

If the computer is less than a year old, it should still be under warranty. I would call the Call Center at 800-457-7777 and let them know how this computer has become intermittent and not bringing up the video. This sounds like a hardware problem and the computer needs to be serviced.

Similar Messages

  • Blackberry Q5 keyboard lights up but screen stays black!

    When I unlock my Blackberry (Which by the way I only got three days ago) when I haven't used it for 10/15 minutes, the keyboard will light up but it won't unlock? But if I press and hold the power button it will let me shut down or restart the device but it won't take me to the main menu, it either stays black or you get the shut down screen. Anyone know what's going on at all? It's annoying me because I love this phone, it's just this one problem!  Thank you in advance!

    Try this:
    Go to Home screen
    Swipe down to get to SETTINGS
    Select DISPLAY
    Make sure brightness slider is at appropriate level-- I keep it a bit nore than half way.
    Make sure ALLOW GESTURES WHEN LOCKED is ON
    Make sure ALLOW POWER BUTTON TO UiNLOCK DEVICE is ON
    Hit Back arrow (<) and close Settings.
    <><

  • Pavilion g6 turns on but screen stays off

    My laptop screen will not turn on. I hear the laptop itself turn on but screen does not turn on. This is the second time within a year that I've had problems with this laptop. I've tried the hard reset and tried powering it up without the battery and just the power cord and nothing. Please help! I'm lost on what to try next.

    Hi @sanaa0415 
    Please post the full product number for your notebook. See the following, if you need help with that information.
    How Do I Find My Model Number or Product Number?
    Is there any sign that the display is getting power, a slight flicker, or a bit of backlighting, to indicate the display is powered?
    Do you see anything on the display at all during startup, such as error messages?
    Was there anything done to the notebook just prior to the display going out on you? Software or driver updates, new hardware, or anything accidental.
    For now check out these pages and see if anything changes.
    Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
    Resolving Problems with Notebook Displays (Windows 7 and Windows 8)
    Diagnosing a Liquid Crystal Display (LCD) for Damage
    Let me know how it goes for you.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Whenever I close my laptop then open it it does not turn back on, the screen stays off but I will hear the fan running.  I then have to physically press the power button for it to turn on.  Help!

    Whenever I close my laptop then open it it does not turn back on, the screen stays off but I will hear the fan running.  I then have to physically press the power button for it to turn on.  Help!

    Try here.  iPhone and iPod touch: Frozen and unresponsive

  • My macbook pro will turn on but screen stays black.

    My macbook pro will turn on but screen stays black. There is no sound on start up and keys dont light up. I have done all the resets:
    I disconnected the computer from the power cord, and from all other cables.
    I held down the power button for several seconds to turn off the computer.
    I let it sit 5 minutes.
    I restarted the laptop while holding down the Shift key and nothing happened.
    Holding down Command, Option, P, and R to reset your PRAM and NVRAM
    http://support.apple.com/kb/ht1379The only thing I haven’t tried is “floating” the computer. I’m not ready to heat it up to the melting point.
    I need lots of help!!! any ideas? Its a MacBook Pro 15” or 17.5” about 5 years old. Its about 2 updates behind (OS: Snow Leopard)

    Zane W is giving you good advice.  Take it to an Apple store genius bar and have them examine it for free.  You then will know what the issues are and then can make informed decisions.
    Ciao.

  • Phone is ON but screen is OFF!

    Tried EVERY suggestion phone is only 2 months old! Replaced screen. It started! screen and all. Started trying to recover from "factory reset".  As soon as I powered down to test it. SAME PROBLEM. Keyboard lights on. No screen. What else can I do?!!!!!!!!!! I'm tired of spending money on a bad product that obviously needs to be recalled.

    I swear you're **bleep** me off! I've already reloaded the OS. These are just SOME!: http://supportforums.blackberry.com/t5/BlackBerry-Q10/My-phone-is-screen-is-off-but-screen-reader-is-on/m-p/2934524#M22686 http://supportforums.blackberry.com/t5/BlackBerry-Q10/phone-is-ON-but-screen-is-OFF/m-p/3117956#M31292 http://supportforums.blackberry.com/t5/BlackBerry-Q10/black-screen/m-p/2614917/highlight/true#M11329 http://supportforums.blackberry.com/t5/BlackBerry-Q10/Black-Screen/m-p/2502833/highlight/true#M6723

  • One of my two screens stays off after coming from standby - OSx 10.10.2 MacMini

    When 'reviving' my macmini after not using it for a while one of my screens stays black (The screen stays off so there is no contact from the mac). Even after logging in again the screen stays black.
    I can get it to work again by disconnecting both screens and plugging them back in, but that is not a real solution of course. Also, after switching the position of the screens the other screen stays off, so the problem should be in the connection.
    I've got a relatively new MacMini with OSx 10.10.2 and have the two screens (same size but not identical) attached via two 'mini displayport to DVI adapters'.
    Does anyone have any idea what can cause this?

    Hi Snery,
    Welcome to the Apple Support Communities!
    I know you have already started some troubleshooting for this situation where your second monitor is not connecting when you wake your Mac mini from sleep. To continue this troubleshooting process, I would suggest reading over and working through the steps in the attached article to help isolate and resolve this issue. 
    Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
    Best regards,
    Joe

  • [solved] Laptop screen stays off

    After updating today which only gave me a new kernel(which I had been ignoring), mkinitcpio-busybox and systemd 192-1, the screen stays off when I open the lid.
    Normally when I close the lid, walk into another room and open the lid, the screen is on before I get the lid to 45 degrees. This morning after updating and rebooting to use the new kernel and using it for a while, I shut the lid to carry the laptop to a new location and when I opened the lid the screen stayed off.
    I thought the f*&^%$&ng screen had died.
    I'm guessing it's something in the systemd update that is suspending or hibernating the system as a keypress and 5-10 sec wait has the screen back on but I don't want that. Can I get a clue on what to undo so I have the usual behaviour back?
    Last edited by moetunes (2012-09-28 06:47:25)

    If you don't want things to ever change, Slackware might be a better option for you than a very fast paced rolling release like Arch.
    With systemd, Linux is seeing more change than it's seen in a long time.

  • Toshiba Satellite A505-S6033 Indicator Lights Not Working

    I have a Toshiba Satellite A505-S6033 that all of a sudden does not have its ac power and batter power indicator lights working.  The power and hard drive activity lights do however work.  The laptop works fine on both AC and battery power as well as the battery recharges no problem.  I tried the cord and pack from my other Toshiba laptop and still no lights.  I also changed out the charge cable with a new one after this assuming a short in the cable.  Still no lights, however everything works.  Please help as I am at a loss why only these 2 indicator lights out of the whole strip do not illuminate as well as the laptop still works fine.  Thanks in advance for any help you can provide me.

    leds burn out too.  you could replace or just use as-is.  they really aren't necessary anyway.
    L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

  • Imac turns on but screen stays black ?

    imac turns on but screen stays black ? i can hear it operating ...

    Hope this helps:
    As old as your iMac is, have you cleaned out the dust? Dust buildup can lead to over heating issues. Remove any and all things plugged into it including the power cord, Remove the RAM access grille. Vacuum all openings starting with the RAM access area (air intake). Vacuum all ports and plugs, DVD slot and the opening across the top of the rear of the body. Blow compressed air through all your openings and vacuum again to remove any dust you loosend. Reinstall the RAM grille. Plug in the keyboard and mouse if not blue tooth. Insert power cord...
    You are now in a perfect position to do a
    SMC RESET
    http://support.apple.com/kb/HT3964
    Shut down the computer.
    Unplug the computer's power cord and ALL peripherals.
    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
    It is the 5 second timing that initiates the reset.
    Here is a Widget to monitor your temps and other operations:
    http://islayer.com/apps/istatpro/

  • 1 month Toshiba satellite A505 s6033 freezing randomly and blank screen on startup

    Hi,
    My Toshiba satellite A505 s6033 start freezing last night when I was surfing the internet. After pressing 5 seconds or more the power button the computer turned off.  After that I start it back on but all the lights on body worked except the display.
    After few more attempts I pushed arrow down and the power button the display turned on, but the freezing problem is back. So I thought that is a windows problem and I used the recovery partition to restore the state out of the box state. But the display is randomly blank when I push the start button except the other lights, and after restoring the laptop still freezing randomly in or during the windows is loading.
    When I turn it on in safe mode, it works perfectly fine. When I turn it on normally, it freezes almost right away.
    I bought this computer from bestbuy, but I am an Romanian citizen (sorry for my English), my question is : I can use the International Limited Warranty in my country ? Or what should I do to fix my laptop.
    Kind regard,
    Valentin

    First, sorry because of my English, it is not my language and it's been a while since I had to used it.
    This is happening to me, when I bought the laptop I had a few times that it froze but I thought it was something I did, and it happened once or twice in 3 months, for 9 months, maybe 4 times in the last month, it began to increase.
    Then I thought it could be the temperature, and after a while, 2 months, I didn't had time, I bought a external cooler, but it didn't work... By this time my warranty expired... And thinking it could be dirt, I opened the back, but just by removing it I saw it was clean and put it back, I did nothing but opening... And again started looking for what it could be... Yes, I tried looking here, but I didn't find this topic that time, and now that I don't have the warranty I found it...
    Any one here could help me? What should I do? Is there any way to fix it without buying a new video card? 
    I live in Brazil so its difficult for me to buy parts, I bought the laptop in the states when there, here the hardware are expensive... But if I have, I'll buy... If I have to buy a new one, could you tell me if there is a new one that I can buy that has little difference in price for the one I have and it's better?
    PS: Toshiba from Brazil didn't helped me, I just spoke with then...
    I thank you for any help!!

  • Toshiba Satellite A505-S6973 Windows Vista OS won's startup

    I have a Toshiba Satellite A505-S6973 with Windows Vista OS.
    Recently, the OS would not start up, it will stay at the "miscrososft corporation" logo page forever.
    I tried F8 to start as Safe Mode, the safe mode started but will load some files, and stay on that page forever.
    I tried launch the System Repair, the report is as following:
    Problem Signature:
    Event name: Startup Repair V2
    Problem Signature 01: Auto failure
    Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
    Problem Signature 03: 6
    Problem Signature 04: 851981
    Problem Signature 05: Corrupt Registry
    Problem Signature 06: Corrupt Registry
    Problem Signature 07: 1016
    Problem Signature 08: 3
    Problem Signature 09: Rollback Registry
    Problem Signature 10: 0
    Problem Signature 11: 6.0.6001.2.1.0.256.1
    Problem Signature 12: 1033
    I tried to use System Restore, but it tells that it did not find a restore time that is good.
    The main concern right now for me is to get my personal data and files from the computer. I still have other computer to use, so I am not so worried about start up the computer. I want to find out a way to first back up my personal data and files from the computer to an external devices, then try to fix the computer. Thank you.

    Satellite A505-S6973 
    The main concern right now for me is to get my personal data and files from the computer.
    Yes, that's exactly what you should do first. Later we'll try to resurrect Windows. This is my favorite way nowadays.
     1. Prepare a thumb drive formatted in FAT32. It doesn't need to be large. This stuff only occupies 130 MB on mine.
    2. Download UNetbootin to create the thumb drive.
    3. Download a Puppy Linux .iso file for the operating system.
    4. Run Unetbootin-windows-xxx.exe and point it to the Lupu-xxx.iso file to create a bootable drive.
    5. When you power on your computer, hold down the F12 key. That should give you the opportunity to choose the boot drive.
    6. For some tips, scroll down to the following sections at this web page.
       Mounting drives and partitions in Puppy Linux
       Copying your files to external hard disk or USB flash drive
    -Jerry

  • Multiple Problems with Toshiba Satellite A505-S6980 laptop??

    Hi,
    We purchased the Toshiba Satellite A505-S6980 laptop at Best Buy about a week ago.  However, we seem to be having multiple problems with it, that I wouldn't have expected from a brand new Toshiba. 
    Problems:
    Whenever I'm in Mozilla Firefox browser, it crashes 90% of the time.  Firefox was always my favorite on our previous computer, and still is, I just can't use it because it continually crashes. 
    In Outlook, whenever I try to open a message or reply, or basically any general command, it pops up an error message that says, "Could not install the custom actions," and then does whatever I'd wanted it too.  It's a pain, as we do a lot of email and calendar through Outlook.
    In Outlook, when I tried to import our Contacts, it says that we do not have the appropriate permissions to access the files.  We are the only user account on this computer.  We don't do seperate ones for each family member; we just turn on the PC.
    It seems to me like the internet crawls on this computer.  Every time we try to play a video (e.g. ABC, CNN, Youtube), it won't buffer.  It just stops and starts all throughout the video about every 3 seconds.  HUGE nuisance.  We watch a lot of videos. 
    Minor issue:  In Firefox, before it has crashed that is, on my old computer I used to be able to type "cnet" without the quotes into the address bar, and it would take me to www.cnet.com.  If it couldn't find the page, it would take me to my default search engine's page (Yahoo) with the search results.  On this one, if I type anything into the address bar (like search terms/keywords) it bring up search results with a My Start Incredimail search engine.  I want my Yahoo search engine, and I want it to find the page if it can. 
    I cannot seem to get the Aero Flick (I think) to work.  That was one of the main things I was looking forward to, but I can't figure out how to do it.
    It seems to me like the Windows Explorer freezes a lot.
    There have been multiple times when I'm typing that the keys don't work.  Like I would have to press the A key about 10 times to get it to show up on the screen once.  It's hit and miss and doesn't do it all of the time.
    This isn't a problem - just a question.  Is it best to leave the computer plugged in all of the time if it's stationary?  Or once it's fully charged, should I unplug it and let the power run down, and then re-charge it?
    **CLARIFICATION:  It's not Outlook Express, it's Microsoft Office Outlook 2007.  The one that you have to pay for.  Surely it works with 7, considering it's Microsoft?!?!
    If you can help me answer any of these problems/questions, I would really appreciate it.
    Have a safe and Merry Christmas!

    Yes, everything was fine with Firefox.  However, I have uninstalled it, and am just using Internet Explorer for now.
    Thanks for battery info...
    I'm well within the return window, but overall really like the laptop.  I've put a lot of time into it, and just want it to work right if possible.
    Thanks for the info.
    ScottinFla wrote:Concerning Firefox, have you checked your add-on list for any faulty plug-ins or extensions? Try disabling them and see what happens. Also, that search engine you mentioned may have somehow been installed on your machine. Have you checked the "Manage search engines..." window available from the search bar? Check your add-ons as well. You could always reinstall Firefox from scratch.
    As for the battery, it may not be best to continually run down the battery - followed by a long charge. Once a month or so should be fine. Otherwise, just try to give the battery some exercise every now and then.
    Are you still within the return window? Your unit may have a bad install, some bad RAM, or...
    I have the same model and it works just fine.

  • Toshiba Satellite A505 crash/ file recovery

    I have a Toshiba Satellite A505 that suddenly crashed. Worked fine when I shut it down the other night. Wouldn't boot up the next morning.  I've tried using the recovery CD. with no luck. Tried the AVG recovery Cd with no luck. It won't run in safe mode. Will load drivers up to avgidseh.sys and then stops.  I've removed the hard drive, It does seem to be spinning ok. Hooked it up to another computer where it gets recognised but it won't open or anything. In fact when I try it stalls out the other computer. I've tried UndeletePlus but that also just locks up.   Any ideas anyone? I'm a photographer and was bad and didn't get some of my latest photos backed up. I'm not too worried about getting the computer back up and running but I'd really like to be able to get at my files off the hard drive if possible.  Thanks.

    Do you need any further help, Dave?
    Two thoughts..
    system volume on disk is corrupt.
    You may be able to resurrect the drive by running this at the command prompt in WinRE.
       chkdsk c: /r
    I am being told that I don't have permission to do that. 
    You've apparently solved this somehow.
    The usual remedy is to take ownership of the files/folders. See KB823306.
    -Jerry

  • Toshiba Satellite A505 - Operating system windows 7

    Toshiba Satellite A505 - Operating system windows 7
    1) Unable to get the main part of my touch pad to respond to tapping.  In the control panel we made sure that tapping and tap zone was enable.  Someone said to hold fn & f9 simultaneously but it still doesn't let me tap on the larger main part of touch pad. 
    2) When trying to turn up volume by + sign it makes a alarm sound (PC beep) and as soon as I let go it goes back to where it was.  When using icon in system tray it does the same thing (alarm sounds (PC beep)  and it automatically goes back all the way down). Even going into control panel >sound>speaker >properties to turn up volume does the same thing.  Any help with these two problems would be greatly appreciated.

    ok number 1, try going to ''device manager'' which is found by typing it into the white box when you press the start windows button in the far bottom left corner, the find the device that controls your touchpad... e.g (smart pad etc), it should be easy to find under ''mice and other pointing devices'' then id like you to ''disable'' the device, ignore any messages, and then wait a few seconds, and go back and ''enable'' it, then restart, this should resolve the problem, otherwise its a case that it is damaged, or needs updated drivers or re installing, but try that first...
    Number 2, this is an ongoing problem, and should only last for a few mins until it fixes, if the problem is more serious try this: go to the speaker icon, and right click, then click, ''playback devices'' then the tabs at the top? you see one called ''communications'' well, click that tab, and change the setting to ''do nothing'' see if that resolves it. if not i obviously have more complex solutions, im just giving you thr most common fixes.

Maybe you are looking for

  • I cannot re-open files that have been saved in Numbers version09 - it states "You need a newer version of numbers to open this document". This is the latest version

    I cannot re-open files that have been saved in Numbers version09 - it states "You need a newer version of numbers to open this document". This is the latest version & also the one I have created/saved???

  • Add data to csv input file

    Im using a csv file as my data input for a test. The test data is simply recorded in an array. How do I add this array data back to the original csv file, as an additional column, once the stop button is clicked? Solved! Go to Solution.

  • SQL editor with tree view

    We are working on some extraordiary long SQL stored procedure. Due to the shear size and IF/ELSE nesting it is very tedious to understand the logic . What I am looking for is an SQL editor with tree view, where we can see IF/ ELSE, LOOP etc block as

  • Image Extraction Improvements

    A bug: the file name field under "Save as image..." doesn't allow cursor navigation (using the arrow keys to move through the text). And a feature request: the "Save as image" filetype and settings (quality) should either remember settings previously

  • Macbook insomnia (doesn't sleep)

    So. My MacBook doesn't go to sleep anymore if I close the lid. Wel, not automatically, I can just put it to sleep, close the lid; and then it'll stay in sleep mode; but it still is annoying and just want it to sleep if I close the lid. Any suggestion