LightScribe SuperMulti DVD±R/RW with Double Layer Support is no longer able to read all lightscribe discs(Blank or Containing Data)

Question

Hi,
The product Name of my computer is: HP Pavilion dv6-6093ex Entertainment
Notebook PC support
The number of my computer is : LM610EA#A2N.
Could anyone please at this splendid forum take some of their precious time
out to really reply my questions and solve my problems?
FIRST OF ALL:
My HP Pavilion Laptop is about 3 years old.
My
sister's Dell Inspiron laptop is 3 years old.
My HP laptop is well-cared, as opposed to my sister's Inspiron Dell laptop, which is always thrown in dust without caring at all. Also, its battery is always inserted even when it is fully charged while the laptop is plugged in to the main power supply. 
However, my laptop is either used on only battery, or on plugin. Also, it is kept from the dust. But, I really found that the battery of the Dell laptop still lasts about three and half hours, and there is no problem cooling fan is not properly properly.
I only remember one thing differently done on my laptop battery which is I charged it fully, then I stored it without using it for about four months, then when I reused it, I found it got worse over time. I.e. first time of using it after storing,I found
it empty, then I charged it again fully, however, then it lasted about 2 hours, then 1 and half hours, next an hour, now it is only lasting about 20 minutes without performance. If there is high performance, then
the computer shuts down suddenly.
My problem is follows:::
First: Whenever I inserted any Containing Data OR  Data CD/DVD-RLightScribe discs, I found that HP optical driver was
unable to read them. When clicking on the optical disc drive 'double-click' while disc was inserted, then I found that disc opened as this way(NOTE: With a CD/DVD player is grayed out)
I  was told 'I suspect the culprit might be hardware and lightscribe dive might be
corrupt. Please sent it to service center to check. In addition, this thread could be as a reference:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/media-in-cddvd-drive-is-not-readable/794fe26a-7e47-45c4-a50b-0af2ed53f75b'
Since no one replied to me at HP forums, although my HP laptop is one of their products, I had to post my problem here to know if my driver is corrupted and needs to be replaced or not.
Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive
When clicking on drive 'duble-click', I found it opens  like a USB FlashDrive or With a CD,DVD player, however,
: Bare in mind that 'with CD/DVD Player'
is grayed out)
Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal:
Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like
a USB FlashDrive or With a CD,DVD)::
My LightScribe System Software version is:
I've tried installed the latest version of lightscribe software, then I run
the diagnostic utility, however, the problem still persists.
My HP CD/DVD DVDآ±R/RW specs are::
Optical Drives
hp CDDVDW TS-L633R
Media Type DVD Writer
Name hp
CDDVDW TS-L633R
Availability Running/Full Power
Capabilities Random
Access, Supports Writing, Supports Removable Media
Read capabilities CD-R,
CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW
DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working
properly
Config Manager User Config FALSE
Drive E:
Media Loaded
FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id
1
Status OK
Trying to solve the problem,
I have done these steps in order::
I tried checking with dignostic ulitiy:
I have tried Advanced View , this is the file of output data ofdignostic utlity
LightScribe System Software Settings:
SOFTWARE\LightScribe\MessageDir C:\Program Files (x86)\Common Files\LightScribe\
SOFTWARE\LightScribe\LSPrintDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintDialog.exe
SOFTWARE\LightScribe\LSPrintingDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintingDialog.exe
SOFTWARE\LightScribe\LsPrintLauncher C:\Program Files (x86)\Common Files\LightScribe\LSPrintLauncher.dll
SOFTWARE\LightScribe\ResourceDir C:\Program Files (x86)\Common Files\LightScribe\res
SOFTWARE\LightScribe\LSPrintAPI C:\Program Files (x86)\Common Files\LightScribe\LSPrintAPI.dll
SOFTWARE\LightScribe\Update\UpdateShellCommand http://www.lightscribe.com/go/downloads/windows
SOFTWARE\LightScribe\Update\PreviousVersion 1.18.20.1
SOFTWARE\LightScribe\Update\CurrentVersion 1.18.27.10
SOFTWARE\LightScribe\Update\TrailingVersion
SYSTEM\CurrentControlSet\Services\LightScribeService\Type 16
SYSTEM\CurrentControlSet\Services\LightScribeService\Start 2
SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl 0
SYSTEM\CurrentControlSet\Services\LightScribeService\
SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName LightScribeService Direct Disc Labeling Service
SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName LocalSystem
SYSTEM\CurrentControlSet\Services\LightScribeService\Description Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work.
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported 7
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 IDE\CdRomhp_CDDVDW_TS-L633R______________________0300____\4&334f7860&0&0.1.0
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1 SCSI\CdRom&Ven_ELBY&Prod_CLONEDRIVE&Rev_1.4\1&2afd7d61&0&000000
SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms 0
SYSTEM\CurrentControlSet\Services\CDRom\autorun 1
SOFTWARE\INTEL\Intel Application Accelerator Not detected
Drives and Media:
Drive 0 : hp CDDVDW TS-L633R 0300 219 (E:), Media Imaging Parameter : 114
I tried running the below command line to fix potential disk issue 'Chkdsk/r /f'
I cleaned the drive, discs, and so on.
I have uninstalled the all third-party data recording software.
I have uninstalled the Cyber DVD suite, lightscribe system software
which came pre-installed with my HP pavilion Notebook.
I have recovered my system from the HP Factory Recovery discs.
I have tried opening all those LightScibe discs not opening on my HP optical drive, on a Dell optical drive, and all of them were opened well, although Dell optical drive did not have a lightscribe feature at all., nor  third party disc recording software.
However, the problem is still with opening the discs LIGHT-SCRIBE.
Thus, my questions are:
How to determine if the drive is corrupted and needs to be replaced with another one.
I think there something needed to be done on the BIOS Of my HP laptop[[[A similar problems happened on my Desktop computer's optical drive which is as follows (ALL discs are opened as empty by Optical Drive of My Desktop Computer) ---while
my optical drive of my desktop was connected to the
primary slave IDE, and the HDD was connected to the primary master IDE, the optical drive and hard disk are functioning well. However, I remember that while burning an image with Nero essential V: 5, something went wrong, and
then the Optical Drive of My Desktop Computer (HL-DT-ST DVD-RAM GH22NP20) became NOTrecognised/Installed on
BIOS, although it was still shown on the device manager as a recognised device. Also, it was listed on my computer, however, when entering a disc(blank or with data) into the drive, I found it was not recognised, and it opened empty(no files
at it), although it contains data. Thus, I decided to boot to BIOS, and clicked on 'Autodetection for IDE', then I found that only HDD was still shown as installed on BIOS.  However, the optical drive was not. Th I tried clicking on it on BIOS and then
clicking on 'enter' to try to let the device be re-recognized. However, that
made no difference. I had to take part my computer ,and then reconnected the optical drive onto thesecondary slave IDE , and let HDD connected to the same
primary master IDE. Then, I found that the problem solved and all discs were read normally. Aslo, optical drive became installed on BIOS.
What is meant with with double Layer Support.
How much does it cost?
A man should convert his anger and sadness into strength to continue living in this life.

Answer 1

Did you try unsinatalling LightScribe application then checking the status ? 
This is probably related to the faulty hardware or the application ( LightScribe
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.
Could you please really concentrate with me, and really reply to me to finish this problem pending.
If you had had a look again at my first post, you would have seen that I said that I have done some things, among of which is: I have uninstalled the Cyber DVD suite, lightscribe system software
which came pre-installed with my HP pavilion Notebook.
Yes, you're right the two threads below are concerned about one issue.
https://social.technet.microsoft.com/Forums/en-US/w7itpromedia/thread/5c1aa5e8-9728-492b-a5c3-387f29ee4b6e/#d6f63628-29a3-4adf-b33f-03b33c138910
https://social.technet.microsoft.com/Forums/windows/en-US/683997ff-1004-4579-b69d-5e982746c917/lightscribe-supermulti-dvdrrw-with-double-layer-support-is-no-longer-able-to-read-all-lightscribe?forum=w7itpromedia
However, this thread contains more precise details and screen shots about the problem. I was not able to understand whether all lightscribs were not unable to be read or not. However, I now recognized that, and I recognized that only all LightScribe(empty
or used) discs are unable to be read. furthermore, that other thread got far too longer to be followed.
Moreover, I would like you to take some time out to answer my problem about Lighstscribe discs since I am going to purchase 'A battery, Cooling Fan' From the HP agent in Yemen, which is far away from me about 1000 Km. Thus, If my optical disc drive was corrupted
as well, then I would be requesting the 'optical disc  drive' as well from the HP along with 'Battery, Cooling Fan' .
A man should convert his anger and sadness into strength to continue living in this life.