Limited phone reception indoors

I have owned a BB Torch for 14 months. Within the last 30-45 days I get very limited to no phone reception in my office and at my home. I have the same office for over two years and lived in the same home for 19 years. ATT claims the phone is defective. It has never been dropped. It does not have any marks or scratches on it.
When in my office a an SOS signal. I get text messages and emails.
Any one know of a solution or is this BB a non-reliable phone.
Thanks.

pwg613 wrote:
Thank you for the response. I pulled the battery as you suggested and the problem still exist. I am using a windows 7 operating system.
have you ever upgraded your OS?
maybe give it a try and if that does not work then you hve a hardware fault.
Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
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I just got myself a factory unlocked iPhone 3GS, but it pretty much loses all reception when I go indoors - reception drops to one bar and then usually to 'no service'. I've done some searching and it seems that a lot of people had this problem when the 3GS came out, but I haven't come across any recent information on this issue. I've tried all of the suggested fixes such as resetting the phone, turning 3G off etc, but nothing makes a difference. I basically can't send or receive calls when I'm inside! I've tried different sims and networks, but again, it makes no difference. The iOS is 4.3.1 and the firmware is version 05.16.02. I'm thinking this must be a hardware problem - if so, is there a known fix? Would appreciate any feedback, thanks.

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Gzerninplatz wrote:
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Message was edited by: Trumania

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Limited phone reception indoors

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