Limited wifi from time capsule

My ipod & laptop connect to the wifi but my peripherals cannot.  The Time Capsule I am using  is 3+ yrs old.  What could be the problem?

Make sure the TC is bridged. In ML go to the NAT area and make sure it says bridge.
The problem with running two wireless devices next to each other is they can interfere.. I am assuming you have the TC plugged in by ethernet.. if this is close to the Hub, then turn wireless off in one or the other.
Or
Set it up so that wireless is on different channels.
In the TC.. since you don't have pure apple.. set TC name and wireless name to short, no spaces.. pure alphanumeric. Apple names with spaces are wrong.
But you can be sneaky.. give the TC the same wireless name.. ie SSID as the HH.
Same security setting.. wpa2 personal.. and same passkey. But they need to be different channels.
Fix the wireless channel for 2.4ghz. I recommend locking both devices which are probably on auto.
Fix HH to channel 1 and fix TC to 13.. since you are in UK. Sometimes 11 is better due to American drivers for wireless not working in the Europe area properly.
Now give a different name to the 5ghz on the TC. So for devices close to the TC they can get much faster connection on 5ghz.. but not everything works.
See how that goes.

Similar Messages

  • Unable to connect to my wifi from Time capsule

    Hello am trying to conect mi iphone 4s to my wifi account from time capsule, my macbook connect perfectly also my ipad, but my iphone aways copme with teh unable to connect, i did the reset network, and doesnt work

    Put the TC in bridge before you plug it in.. ie do the setup in isolation to the rest of the network..
    I would also start a new wireless name on the TC so it is different to the cable router..
    If you want to be exacting also set wireless channels so the cable router is set to say channel 1 and the TC set to 11 for 2.4ghz. Then plug it in.. you will have no trouble as the TC will get an ip address as part of the existing networking.. then extend the wireless using the extreme.

  • Want my DVR to use wifi from Time Capsule

    We have two wireless networks in our house which seems stupid.  Until now, we've shrugged it off and ignored the wifi created by the fios router and use a wired Time Capsule to create a wifi network that we use.  Now, there's a new feature where we could watch tv in other rooms on our iphone, ipads, etc.  That's great except the TV is on the wifi that came with the FIOS router instead of the wifi the rest of us in the house are using.
    So, I googled about it to see what I could do to combine the networks.  It turns out you cannot extend the fios wifi with the Time Capsule because the Apple Airport devices have features for extending networks that the fios wifi doesn't have.  I found I could turn off the fios wifi but then the DVR wouldn't have an internet connection.  So, I thought, I'll change the DVR ot use the Time Capsule wifi, which I'd prefer because we want to keep that network.  I checked the DVR and found the home network settings -- and it turned out to be a place where you can see the settings, but you can't change the settings there, but there has to be a way to set it up somewhere, no?
    Ideally, I'd turn off the FIOS wifi and change the DVR over to use our existing home network.  At the moment, we will have to switch networks, depending on what we want to do.  We use the Time Capsule for backups, to share files, for airtunes, etc.  It also extends thru the entire house whereas the FIOS one doesn't.  If we wanted to use the new features to watch programs from ipads, etc, we'd have to switch them over to the other network while we did.  It's just a bit of a pain.
    Any ideas? Thanks!

    liz4cps wrote:
    We have two wireless networks in our house which seems stupid ...
    Many folks have two or more wireless networks in a single dwelling (including me).  It doesn't seem stupid to me and if there's a problem, one or both wireless networks can be disabled in the router or Time Capsule settings.
    liz4cps wrote:
    We ... use a wired Time Capsule to create a wifi network that we use ... the TV is on the wifi that came with the FIOS router instead of the wifi the rest of us in the house are using ... I googled about it to see what I could do to combine the networks ... I found I could turn off the fios wifi but then the DVR wouldn't have an internet connection ...
    Maybe it's just a terminology issue, but none of the Verizon STBs or DVRs has wireless capability.  Presently these devices only connect to the network using coax, although this may change in the future.
    liz4cps wrote:
    ... I thought, I'll change the DVR ot use the Time Capsule wifi ... checked the DVR and found the home network settings ... but you can't change the settings there, but there has to be a way to set it up somewhere, no? ...
    No.  As in my earlier comment, DVRs and STBs connect to the network via coax and are fed IP addresses via the FiOS router.  That's how they get Guide data, VOD, etc.
    liz4cps wrote:
    ... Ideally, I'd turn off the FIOS wifi and change the DVR over to use our existing home network ...
    The DVR will always connect to the network via the FiOS router.  However there is nothing to stop you from disabling the wireless radio in the FiOS router, and having all your wireless devices (but definitely not your DVRs or STBs) connect to your preferred wireless network.  You can use whatever security features, SSIDs, and passwords you desire on the alternate device, and have all your portable devices connect there.
    I hope this is clear, so please review the above and come back with further questions if necessary.  Good luck.

  • Use old AiportExtreme as relay to extend WIFI from Time Capsule

    Hi
    I have an 24' 3.06 iMac running on Leopard and it is WIFI networked through a brand new dual band Time Capsule 1TB (TC). The setting up worked fine using the updated AriPort Utilities (APU) coming with the time capsule.
    I also have an Old iMac 17' which is for the time being ethernet networked to the TC.
    I would like now to move my old mac to another room. Unfortunately it has no Airport card so I would like to use my old UFO shaped Base Station AirPort Extreme (BSAPE), that I was using happily last week as my WIFI hub. My plan is to have it as a relay station to pick up the network from the TC, extend the signal to the other side of the house for my iPod and connect the Old G4 to it via ethernet connection. The (BSAPE) got reset using a pen at the back, and the APU has recognised it as a base station with a six didgit alphanumeriacl code! Ther is a orange light in fornt of the BSAPE icon. So far so good.
    I tried then to set it up as a relay, first AU asked me to swap device. I did so and tried to reset the base station. Once all done the TC started blinking was blinking. What did go wrong? Is there a guide I could use to get it working. The TC is in bridge mode.
    Thank you for your help
    N

    Welcome to the discussions!
    You will need to configure both the Time Capsule and AirPort Extreme to participate in a WDS (Wireless Distribution System). The Time Capsule will be configured as a base station and the AirPort Extreme will be configured as a remote, not a relay. A relay is a device located between a base station and a remote. So, you would need a minimum of 3 devices in a WDS to configure a relay.
    There is a step by step guide on pages 42-43 in the Airport Networks Guide for configuring a WDS.

  • Cannot extend wifi from Time Capsule

    Hi all
    I have a time capsule (TC) in bridge mode connected to a livebox router. Internet access is fine, wirelessly and wired from the TC. I have disabled the wireless from the livebox router, to keep things simple.
    I was hoping to extend the wifi through the house, using 2 airport expresses (AEXS), one as a relay, one as a remote.
    I have ticked create wireless network in airport utility, on the TC, and extend wireless network on the AEXS, but cannot get the network propagated from the AEXS. The AEXS's are set to pick up the lower frequency channel from the TC, and I understand that this has a longer range than the 5 GHz band.
    I also have broadband running through the mains circuit (we call this homeplug in the UK) but connecting the AEXS to the homeplug ethernet socket does not work either.
    Any ideas?
    Thanks in advance
    Peter

    Here's how to do what you want with the furthest Express (AX):
    You may be able to simply change some settings on the AX, or if that is not possible, you'll need to hold the reset button in on the device until you see the amber light begin to flash more quickly.
    I prefer to setup devices by connecting an ethernet cable from the Mac directly to the device...the AX in this case, but you can also configure using wireless only if you prefer.
    On the AX, Open AirPort Utility - Click Manual Setup
    Click the Wireless tab below the row of icons. Your setup should look like this:
    Wireless Mode = Create a wireless network
    Wireless Network Name = Exact same name as your Time Capsule (TC) network
    Radio Mode = Probably 802.11n (802.11b/g compatible) would be a good choice here, but you could choose 802.11n 5 GHz if all of your devices are capable of connecting to 5 GHz.
    Channel = Automatic
    Wireless Security = Exact same setting as your TC
    Wireless Password = Same setting as your TC network
    Confirm Password
    Click the Internet icon
    Connect Using = Ethernet
    Connection Sharing = Off (Bridge Mode)
    Update to save settings. This will provide you with extended wireless coverage and devices will be able to stay on the same wireless network as they move around and connect to the access point with the strongest signal.

  • Can I reuse my old Belkin wireless router as an extender to extend wifi from Time Capsule?

    I plan to buy the new Time Capsule and use it as my wireless router. Would it be possible to use my existing Belkin Play router as an extender of the "new" wireless netword provided by the Time Capsule?

    Apple designed the "extend a wireless network" function as a proprietary feature to only work with other Apple routers, so it would be extremely unlikely that a Belkin product would be compatible with the Time Capsule if you want to extend the network wirelessly.
    If you can connect the Belkin router to the Time Capsule using a wired Ethernet connection, you should be able to configure the Belkin router to provide more wireless coverage that way.

  • Why is my wifi from time capsule intermittent

    Wi-Fi looking for networks, then onto my network, then searching again. I've powered down the Time Capsule and restarted it. Installed all upgrades. I tried taking it off Auto channel, but to no avail.

    The issue seems to be Lion.. but what particular part of the setup is messing up I am not sure.
    But at least try the following.
    Reset the TC to defaults holding down the reset button for about 10sec.
    With the TC plugged in by ethernet, rename the TC itself and the wireless to SMB standard.. no spaces, no special characters.. short. Name 5ghz differently to 2.4ghz. Passwords are the same but 8-12 characters is sufficient unless you have an ICBM silo in your backyard. (And TC is storing the launch sequence).
    Set the wireless to fixed, a/n - b/g
    Fix the channels.. for 2.4ghz, in most areas the channels that do not overlap are 1, 6, 11 (in some places 13) test with each one.
    Fix N wireless to 40 if you can.. certainly one of the lower channels if possible.
    To do all that you probably need to download airport utility 5.6 for lion.

  • When i use the AE2 as an extra wifi point and put the plug in from Time Capsule than the total networks goes down. what do I wrong?

    When i use the AE2 as an extra wifi point and put the plug in from Time Capsule than the total networks goes down. what do I wrong?

    When i use the AE2 as an extra wifi point and put the plug in from Time Capsule than the total networks goes down. what do I wrong?
    You likely first configured the AirPort Express to "extend a wireless network" using wireless only, correct?
    If yes, you cannot then connect the AirPort Express using Ethernet....that will crash your network.
    The Express must be configured to "create a wireless network".  AirPort Utility will do this for you automatically, but you will first need to perform a Factory Default Reset or Hard Reset on the AirPort Express and then start over with the configuration again.
    Connect the Ethernet cable to the Express before you open AirPort Utility. Post back if you need more tips on how to set this up.

  • Restore from Time Capsule after Hard Drive Crash

    The HD on my iMac crashed Christmas Day. I have been running backups on Time Machine to a Time Capsule since I purchased the iMac (and also backing up a MacBook Air), but never had any occasion to see if it worked.
    I yesterday got the computer back with a new HD installed. When I tried to do the restore from Time Capsule from the Setup Assistant which ran on start up, I could not get past the initial screen. It kept hanging up on "Opening Time Capsule," and then on one occasion it found only the MacBook Air back up volume.
    After some research here, I tried running the utility after booting from my Snow Leopard disk. This time, it immediately found the backups from both computers, but hung up on opening the iMac backup.
    After more research, I ran the disk utility and repaired the HD on the iMac. It finally worked -- I woke up to a "Restore Complete" message (it started around 10:00 pm last night). The iMac started up without a hitch to the way it looked Christmas morning. The only problem I have noticed is that my most recent events in iPhoto are empty. The thumbnails are there, but no pictures. I tried to rebuild the library using iPhoto Library Manager, but no luck. Any ideas?
    The other thing I noticed is that I had to reauthorize the computer for my iTunes purchases. Will Apple fix that so it doesn't chew up my last remaining authorization?

    think about the speed of wifi here
    speed at 802.11n = a theoretical 540Mbps (less in real world scenarios)
    Mbps = Mega bits per second
    MBps - Mega bytes per second
    8 bits = 1 byte
    8 mega bits = 1 mega byte
    How long would it take you to download a 1 gig file from the internet wired into your modem? About 10-20 min? And that is taking into account that the info is being uploaded hardwire. Now imagine that same file over wireless in your home being upload by the Airport card in your computer. People over look upload speed when considering these things. The wireless upload speed of your Airport card is what is limiting this. Just a limitation of the technology, not a fault of Apple just stating the numbers here.

  • Full Restore from Time Capsule after hard drive failure

    Authorized agent replaced hard drive after it failed. Installed 10.5.5 and currently attempting to do a full restore from Time Capsule - progress is slow and in question after 22 hours. The backup size approx. 100 gb.
    Screen reads "Transferring Information" at the top, progress bar is moving, and bottom of the screen reads "Looking for applications and documents to transfer" and hasn't changed for 22 hours.
    Is this normal? how long should 100 gb take to restore?

    think about the speed of wifi here
    speed at 802.11n = a theoretical 540Mbps (less in real world scenarios)
    Mbps = Mega bits per second
    MBps - Mega bytes per second
    8 bits = 1 byte
    8 mega bits = 1 mega byte
    How long would it take you to download a 1 gig file from the internet wired into your modem? About 10-20 min? And that is taking into account that the info is being uploaded hardwire. Now imagine that same file over wireless in your home being upload by the Airport card in your computer. People over look upload speed when considering these things. The wireless upload speed of your Airport card is what is limiting this. Just a limitation of the technology, not a fault of Apple just stating the numbers here.

  • Data transfer from Time Capsule to new Mac

    I have a MBP which up until 7 days ago had Mountain Lion on it.  The week before that, i had major abdominal surgery and when i was in the hospital, i accidentally knocked a bottle of water over and it fried my MBP. I would not turn on after that.
    I took the MBP to the Apple Store for it to be repaired, at a cost of about $800.  Meanwhile, i bought a new MBP.  Both computers are the same with 2.5Ghz intel processor Core i5.  As far as i know, the only difference is that the newer one has a 500GB HD and the older one has a 1 TB HD, and the older one ran Mountain Lion while the new one came with Mavericks.
    I had the older computer backed up on a Time Capsule.   When i got the newer one, i turned it on and went through the set up process.  When asked at the beginning if i wanted to transfer stuff over from another computer or drive, i said 'ask me later' or something like that. I have never used Migration Assistant before and did not understand it well enough to use it.
    I transferred the backed up data on Time Capsule to the new computer wirelessly.  It worked fine. When i got done,
    the hard drive looked like the old one, same set, same files on the desk top, dock arranged the same way, same Safari bookmarks, and also, the same third party
    programs and data, with one exception, but for the most part it was the same.
    Since i set up the new computer, it has been having regular back ups onto Time Capsule.
    Now, i have the older computer back, repaired.  The older computer no longer has Mountain Lion.  It has Mavericks OS 10.8.5.  The newer computer has OS 10.9.3.
    I want to do the same thing i did a week ago in order to transfer the data to the older now repaired computer, but i can't remember what i did, i'd never transferred data from Time Capsule before.  I have not been in the best shape mentally, having been cut open with a 10 inch incision and pain pills.
    All i know is that whatever i did,  it was very easy, i believe i used Time Machine to do it, and it transferred my third party programs with their data.  It did NOT involve using Migration Assistant.
    I don't plan on using the newer computer. i plan to go back to using the older one which has the larger hard drive.
    Both computers have the same user account names and login info.  I just want to replace what is currently on the older freshly repaired MBP with what is on the Time Capsule.
    I am not sure if my question is very clear but i'm wondering if anyone can tell me how i can transfer the data from my Time Capsule to my older now repaired MBP without using Migration Assistant (which i think would not transfer my 3rd party stuff).  i just want to do what i did a week ago but can't remember what i did. I think i used Time Machine, i connected the computer and Time Capsule (or they were already connected wirelessly).
    I did NOT choose Enter Time Machine. I think i went in to Time Machine Preferences and clicked on 'Select Disk.'  I think i selected a disk that has the name of my Airport connection and has the word Data on it.  Does that sound possible?
    Does anyone know what i'm talking about from experience or other knowledge?  because i'm inexperienced with this process and am not very clear about what happened, but i know it didn't involve Migration Assistant and it didn't involve Time Machine > Enter Time Machine, because i have never seen those before today.
    Whatever i did, it was so easy, just click on the disk i wanted to transfer data from and click some button that meant "ok" or "connect" or "transfer."  And then, just wait, and after some time, my computer was set up reflecting the back up from Time Capsule, including third party stuff.
    Thanks for any help with this.
    btw, in Time Machine now, under Select Disk > Back up disks, there are two boxes.  The first box says Backup Disks, and in that box is the name of my Airport connection, i.e. the Time Capsule i guess, and on the icon, it says Data.   In the second box, it says Available Disks, and in that box, it has an icon of a disk with the name of my Airport or Time Capsule and it has an icon of a Wifi symbol which has the name, Other Time Capsule.  Apparently that is an option to set up another Time Capsule not listed.  I wonder if i chose one of those icons and clicked "Use Disk", would that data be transferred to my now repaired computer?

    (Sorry, after i posted this, i discovered it posted it in the wrong product forum, i guess when i typed in what i was interested in, it just took me to the Snow Leopard forum. i don't see a way to delete my post.  Maybe the answer will be the same?)

  • How to backup from Time Capsule to external HD?

    How to set up files backup from Time Capsule to external HD?
    Here is configuration: MacBook + MacAir + Time Capsule (which I use as a storage) + 2Tb WD MyPassport (USB connected to TimeCapsule)
    I keep files like photos on TimeCapsule to be available by WiFi and I want to set up my Time Machine to backup picture folder from TimeCapsule to MyPassport HD.

    Time Machine can't back up a network volume. You'll have to use third-party software. I don't have a specific recommendation. There is no efficient way at all to back up a Time Capsule, which is why it should only be used as a backup destination, not as a general-purpose file server.

  • Can I remove a specific dated backup from time Capsule?

    Sorry for the long story - but I have tried to provide as much detail as possible as to what is going on...
    Sadly Lion has been a royal pain in the perverbial for me. It is slow (on a Macbook pro that is still within its warranty period so I don't believe that Hardware can be blamed - especially with upgraded ram and a 7200rpm drive) I recently got so frustrated with its clunkyness that I tried reinstalling on a new HDD and booting off that. Showed improvement (clean install vs upgraded and less apps etc slowing down the OS - however it is nowhere near what Snow Leopard was). But while I was at it I did something stupid. In hindsight very stupid - but balls to Apple for putting me in this situation and balls to Apple for letting me do it with no warning about the consequences...
    I connected my old HDD via firewire and tried to access my files that are on it - I couldn't initially as my newly installed user did not have permission. Easy - Add the new user to permissions for folder concerned - apply to enclosed - done - Achieved what I wanted. Files accessed - test complete - sadly I will have to reinstall a clean lion and transfer my files over (restore from time capsule).
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    1) What I didn't think about is as soon as I modified the permissions Time Capsule treats all the files in that folder as being modified. So it has backed up an entire new version of every file in that folder - a few hundred GB. That has chomped out 10-20% of my Time Capsule. I have no need for these backups and want to delete - say - every back up made since last Sunday when I committed the dirty deed. Seems minor - but this is a major compromise to my current arrangement.
    2) I have MAJOR permissions issues now. Firstly my Aperture library (which was in the folder with added user in the permissions) is fried. Can't be repaired/rebuild or anything. Lion wont do anything so useful as to tell me why - just get the colourwheel of death and the aperture library NEVER opens. Balls to Apple for allowing this to happen so easily. Second I tried to restore the entire pictures folder from Time Machine. It tells me I don't have permission??? WHAT. Double Balls. These are my freakin files - created by this user on this MBP on this install of Lion. I can't see how adding a user can suddenly prevent a long standing user from accessing their files from within their account. By the way the new install on the new HDD is no longer in play - all I am trying to do is continue to use my MBP the way I was before I did the test install.
    My long running affinity for Mac is rapidly waning - I have wasted countless hours trying to regain access to ALL of my pictures - 14 years worth. 1000's of images. I cannot access them on my MBP, Can't restore them from Time Machine. This is the worst computing experience of my life.
    I have tried booting from recovery, repairing permissions etc etc etc. Nothing mainstream solves this.
    Does anyone have some wisdom to address my conundrum - I am seriously desperate here... I have genuinely decided that I will not waste the upcoming long weekend ******* around with this - I would rather forget my 14 years of stored memories and just get on with life... If unsolved by this Friday I will sell my Macbook Pro and iPad and initiate my own version of the post PC world - no computer at all - currently it is doing nothing but wasting my time.

    jameski wrote:
    My only concern about resetting premissions (and ACL???) is that it will exacerbate my backup disk space wastage issue as it will result in full backup of my entire home folder (about 400GB).
    Yup, if you changed the permissions on everything in your home folder, that will change them all back, so they'll all be backed-up again. 
    That will leave me with about 1.2TB of a 2TB TC used up with backups (currently should be about 500GB) - my plan was to have about 1.5TB of my TC available to use for files in the medium term until the need for more backup space pushed me to invest in another drive. TC's are just too expensive to waste like this.
    Mixing backups and other data on the TC's internal HD will, eventually, cause conflicts.  But see #Q3 in Using Time Machine with a Time Capsule for some possible workarounds.
    If I do a complete restore from TM (entire account)
    You can't do that.   You can't restore an entire home folder via the "Star Wars" display, because the home folder and default sub-folders (Desktop, Downloads, Pictures, etc.,) are protected.  You'd have to restore the contents of the sub-folders, a rather tedious process. 
    You can do a "full system restore" (OSX, apps, all user accounts & home folders), via a different procedure (Time Machine - Frequently Asked Question #14).
    to the day before this shambles started - will time machine treat my restored account as a modification of all files and try to back up a fresh copy of everything on the basis that it has been modified - or is it smart enought to realise what I have done and carry on doing only incremental backups?
    Anything you restore via the "Star Wars" display is considered as changed, so will be backed-up.
    A full system restore (usually) results in only an incremental backup, but TM does a "deep scan" to compare everything on your system to the backups, to see what's different.  That will find that everything in your home folder has changed, so back it all up anyway.
    If yes I will likely put all my historical backups onto a cheap 500GB drive and put it in a drawer and start new backups on TC
    Good plan.   You probably know you can always view and restore from those, via the Browse Other Backup Disks option, per #17 in the FAQ.
    After you do that, in theory, you could run the user home folder permissions reset, delete all the backups made after the original permissions change, then force a "deep scan" so the only differences found would be files that really are new or changed; but that's tedious, error-prone, and "iffy."
    Are backups via TC inherently substantially slower than say to firewire drive?
    Oh, yes, absolutely.  Here's a very rough comparison of full backup speeds (see #29 in the FAQ for details):
    There's a lot of variation depending on your hardware and setup, of course.
    I am running my TC through gigabit ethernet as wifi (despite having an ethernet extended AEP in my office) is too slow. I simply cannot get over the serious loss of performance since Lion and more recently the introduction of a TC. It is dire!
    Some folks report WIFI backups slower under Lion vs. Snow Leopard, some think it's faster, others (including me) don't see much difference. 
    However, it really shouldn't make a whole lot of difference for normal incremental backups, as they should be relatively small and quick in most cases, and shouldn't have much impact on performance.  You might want to check the sizes of your backups -- if they seem too large considering what you've changed, see #D4 in Time Machine - Troubleshooting.  If the sizes are reasonable, but the backups are still slow, or other performance seems to suffer, see #D2 there.
    Are these your only backups?  If so, consider keeping "secondary" backups, to avoid having "all eggs in one basket."  See #27 in the FAQ for some suggestions.

  • How do i use a Time Machine from another computer from Time Capsule with multibackups

    Can Iuse a Time Machine from another computer from Time Capsule with multibackups

    Not sure what you are asking here. 
    Time Machine is software on a Mac that is used to backup that Mac to a Time Capsule hard drive.
    Are you asking if another  Mac can backup to the same Time Capsule that other Macs are already using?
    Or, if not....please clarify on exactly what you want to do.

  • Recovering data from Time Capsule after conversion from Snow Leopard to Lion

    Had a problem with my iMac, which was running Snow Leopard O/S.  Data was backed up on Time Capsule using Time Machine, although recent back-ups had failed (but earlier back-ups had been OK).  Apple support determined that I needed to re-install the O/S and they walked me through it.  After blowing away all data (believing that once O/S reinstalled, could recover from Time Capsule), the reinstall failed.  Took to Apple store, where they installed Lion at my request.  Then tried to recover from Time Capsule, but couldn't do so.  Sparse file doesn't work (it shows 10GB, which is wrong as it had several hundred GB's before due to lots of photos).  Apple Support couldn't solve issue, believes it was corrupted with the last backup.  Ultimately recommended that I have professional data recovery service recover data from the iMac hard-drive (as opposed to Time Capsule).  Spoke to recovery service recommended by Apple, and it is very expensive (also, given the O/S reinstall, anything they recover will have new file names and no directory structure).  They also said getting data off the Time Capsule is even more difficult and expensive to recover.  I'm not a happy camper. 
    I would welcome any thoughts on what to do.  FWIW, I live in South Florida and there appear to be lots of data recovery companies locally, but Apple support had said that they have only a few authorized vendors that can do it without voiding warranty, so I'm reluctant to even call them.  Thanks.  Steve

    Your backups may be corrupted.
    Try to repair them, via Disk Utility (in your Applications/Utilities folder).
    Mount the sparse bundle by opening the TC in the Finder and double-clicking on the sparse bundle. Drag the sparse bundle into Disk Utility's sidebar, and do a +*Repair Disk*+ (not permissions) on it. If it finds errors it can't fix, run it again (and again), until it either fixes them all, or can't fix any more.

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