Line 1 Unknown Number

I just had the new Blackberry Curve9320 today and having set it up, one thing is bugging me, and I certainly did not have this problem wit my 8920 model one bit.
The thing is, when I press the send button it is supposed to display my mobile number at the top the screen. Instead it says "Line 1 Unknown Number" 
I must admit getting around this phone, is rather like a supermarket who keep putting things in other places in comparison to my Blackberry Curve 8920.
Could somebody please give me some advice on how to get my phone number to display where it is supposed to, please.

Still no joy.. Having pulled out the battery, I also re-tried and pulled out the sim as well, and its still the same.
I better fill you in with what happened.
I decided to have a pay monthly contract with O2 having just a coupe of days earlier had given me a Blackberry 8920. I was on pay & go with O2 and have been for some years now, and upon putting my sim in the 8920 to which had no credit on by the way, I soon set up the phone very well. I then had a message off O2 telling me I needed a Blackberry Tariff to get the full use out of the phone. So I had a look on their website to see how much I had to put in my phone for this thing to run reasonably a month. I soon discovered it was £15.
Has I was on their site at the time, I decided to look at monthly contracts with O2 and discovered I could in fact have the new 9320 a lot cheaper as I was already with them on a pay & go. With the bolt on it was about £24 per month, with £13 knocked off that for being with them already. So at £11 a month I thought I might as well have that deal.
Now the phone arrived yesterday on the 20th, and It came with a new mobile number. I decided to get in touch with O2 and ask if I could have my old pay & go number to which I have had for years. They obliged very kindly and though the phone is working fine so I know of so far. It will not display my number when I press the send button.
But I would also like to pint out, that it never displayed it before with the new number before I had it changed either. Its quite baffling.

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