Line does not disconnect

I have a BT Studio 1500 and BT Broadband. The phone works perfectly well on all incoming calls and on all outgoing calls when the person being called picks up the phone. However when the person being called does not answer and the call goes to a recorded message, the phone usually does not disconnect properly when I put the phone down so that if I go to make another call, the line is still "live" and I have to take the phone line out of the broadband filter to get a dialling tone and, of course, my phone bill will have been charged for the time that the line was still "live", even after I put the phone down!!
Does anyone know whether this is an issue that can be easily resolved (rather than having to check the line after each outgoing call that goes to a recorded message) or will I need to get an engineer out to check the line? FYI, I have tried a difference broadband filter, but that does not seem to have helped.
Any assistance/advice greatly appreciated.

I would try another phone in place of the studio, sounds like a fault on the answering machine part of it.
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