Line in doesn't work Sound Blaster Audigy 2 - yes mute is off! - any ide

Hi,
I've been puling my hair out trying to hook my decks line out to line in on sound card Sound Blaster Audigy 2 (sold with PC). The sound card works fine for TV etc but I can't get any sound from line in for external devices. I've tried hooking up other devices such as iPod and Hifi and can't get any line in devices to play through my PC.
I've run the diagnostics test and tests complete succesfully.
Any ideas about how to get this sorted? Is this a known problem? Any other settings I can check on my PC?
I've searched the forums and can't see any messages related to this subject apart from one and the suggested solution was to check the mute button wasn't on, obviousy I have checked this one ;o), and the problem is elsewhere.
HELP!!! I'm dying to get a mix recorded onto MP3!!!
Thanks a lot for your help!
Regards
Rob

Rob,
Well if it isn't working on either input then it is most likely a software problem. Is this a platinum version of the Audigy 2? If so you may want to check your mixer and make sure that line2/mic2 is also unmuted to test from it. If this isn't a Platinum dri've, was this card installed in a prebuilt system? Then the front connecter may override the back one. I would launch the Window's mixer, go to options and make sure that every control has a checkmark in it. Then go down the line and make sure nothing is muted. This is mainly a double check step.
I am not sure what else could cause the line in not to work, you might want to consider contacting support directly in this case.
Jeremy

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    Creative Labs Europe:
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    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 24 January 2006 5:44
    To: Martin
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    Regarding to the optional bay dri've, you can purchase it from ou
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    (Mod Note: Name Removed)
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    Hello
    Your email was helpful, unfortunately, not for my unit, you see I would
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    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 8 January 2006 0:3
    To: Martin
    Subject: RE: CLE -
    Dear Martin
    Thanks for your reply
    Your soundcard is Audigy 2 ZS
    Your speaker is Creative Inspire 5. Digital 5500
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    - Connect line out 2 jack of Audigy 2 ZS
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    connection
    - Connect line out 3 jack of Audigy 2 ZS
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    orange color connection
    Once you have done the correct connection, play the game DOOM3.
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    Does it work?
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe
    Original Message Follows:
    You have lost me. Your sound card clearly states that I can have EAX
    surround decoding from the sound card I have purchased.
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    card. My mistake.
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    7., DTS 7. and meridian 5. lossless.
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    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 09:3
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
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    (Mod Note: Name Removed)
    Creative Customer Support Services
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    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 04:00
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
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    bitstream. Creative does not support the Dolby Digital Interacti've
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    has a real time encoder, is that you can make a one-wire, digital
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    and transmitting the bitstream, and of course the compression scheme
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    surround sound with a Sound Blaster card, it is recommended that you
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    inputs of the receiver. This will require 3 cables for 5. surround
    sound, one for front right and left, one for rear left and right, and
    another one for front center and subwoofer. Though it requires more
    cables than a real time encoder system, it will not have any latency
    issues. When connecting PC audio to a home theater receiver, Creative's
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    Please retain all the previous correspondence when replying to this
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    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Please do not use this link to submit technical queries
    Original Message Follows:
    Hi
    One particular game which has "in-game" DD is Farcry; I used this as my
    benchmark disc for DD and to push my Nvidia 7800 GTX GPU's (I have tried
    it
    on friend's machines and they get the full surround effect so I Know
    this
    version is ok. I also have ALL of the game patches & updates.
    I would like to point out that while playing Doom 3, Half Life 2,Fear,
    Colin
    McRae rally 04,FIFA 2004,Meddle of honour pacific assault, Rome, Shadow
    ops, All these games have EAX HD, which is enabled within the options
    menu
    "in-game", But I do not get ANY use out of the rear's and I might as
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    No, inspire 5500 does not automatically switch while "in-game" when DD
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    me
    think the DD stream isn't getting to the processor.
    I originally thought I could put all this to rest if I could buy the
    control
    panel that would have come with the Sound card if I had not tried to
    save
    money, but every time I search your accessories site I get completely
    lost,
    it really isn't user friendly, the sub-menus are very time consuming and
    point you in the wrong direction because they are not categorised as Joe
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    I downloaded your TEST Movies and creative demo player utility, ran it
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    I want to put this card and Processor into my boys computer (which is
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    same Spec as mine and I will update to the FX series, but I am unwilling
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    I cannot find a logical reason why this set-up cannot work first.
    Would it have anything to do with the pins on the Digital out on the
    sound
    card plug, the one I bought and was attached to the last email? Only
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    certain channels down to the processor?
    Regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 5 January 2006 08:09
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
    Dear Martin
    Thanks for your reply
    Your speakers are fine as you mentioned that there is sound from all the
    speakers when you are playing movie.
    May i know what game are you playing when there are no sound from the
    rear speakers?
    Have you done the appropriate settings in the game to achieve the 5.
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    Is there any game patches that you will need to update?
    Does the Dolby Digital LED light up when you are playing the game?
    Please retain all the previous correspondence when replying to this
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Servic
    Original Message Follows:
    Hi
    I am sorry; I should have said the Inspire 5. was model number digital
    5500
    S/N SW330030026.
    The inspire has these connection on the back of the processor
    >From top/back of unit
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    Rear
    Centre/subwoofer
    Audio inputs
    Audio line in
    Coaxial
    Optical
    DIN
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    Attached is the creative view of the controls menu and I have attached
    the
    invoice I was sent, it shows the lead I was told to fit.
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    BUT
    no sound from rears during IN GAME DD5.
    I do not use this PC for films only games.
    Regards
    Martin
    If you are having a digital connection, it is normal for only get only
    front left/right is you use the speaker test option.
    http://us.creative.com/support/kb/article.asp?l=3&sid=4858
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    You mentioned that that you are unable to get any sound from the rear
    speakers when playing game right? May i know are you using a digital
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    Creative Speaker settings?
    Do get back to me on the above.
    Thanks
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    Processor/CPU: AMD 64
    Memory: Gig DDR 4
    BIOS Type/Revision: 5. 39
    System Board/Chipset: ASUS A8N-SLI Deluxe
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    I have the above Sound card.
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    I phoned you tech support line, the boy on the
    phone didn't have much of a clue about your
    product and I had to tell him what connections sit
    on the inspire 5. series amp/processor.
    I want to build another PC for my son, I want to
    add the FX series sound card and amp, but i am not
    willing to buy anything until i feel you have
    helped me to solve this problem first.
    please can you help, I am at the end of my tether
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    kind regards
    Martin Waite
    Message Edited by Daniel-CL on 0-28-2006 :36 PM

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    Message Edited by jeepbme on 03-08-200708:50 PM

    estebandit wrote:
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