Line upgrade resulted in no change at all to downl...

Hi first post and by no means Tech savvy so please bear with me.
I recently received email from retail.migration stating that my line was being upgraded 20mbps and then that upgrade was complete. But from all I can gather there has been no change at all to either my download or upload speeds?
Prior to the upgrade my hub was sync'd to a max download speed of 3776Kbps & upload of 448Kbps. Now after the change BT line check still results in an estimated download speed of 3.5Mbps as it did prior to upgrade and having checked my hub settings it is still sync'd at the 3776Kbps and 448Kbps as it has done for the last 3 years or so?
My questionis, is it possible that the upgrade can have no affect at all? I was under no illusions that I would reach the Broadband nirvana of 20Mbps but was hoping for a significant increase of say 50% or so??
Also if this is the major upgrade for the next few years are their any alternatives or options I have to obtain a faster service?
Thanks for any insight anyone can offer me on this subject. And apologies for the length of the post.
Sarah

Some discussion on this here
and you might like to look at Sam Knows
How 21CN will affect your existing phone and internet services
Put simply, 21CN will have no immediate effect on any end users. 21CN focuses on the core of BT's network - it makes no changes to your phone line, nor does it require you to change any equipment in your home (e.g. phone, ADSL modem/router, wireless equipment).
The services that are being migrated on to the 21CN network (such as the phone system, IPStream broadband connections, and ISDN connections) will experience a few minutes downtime on the night of the migration. Beyond that, service should be indistinguishable from present.
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