Lines down the screen

My I phone 5s has lines going down the screen and I can't put in my password. How do I fix this problem?

The iPhone warranty is not, and has never been, international.  The phone will have to be physically brought back to the country where it was originally sold new for warranty service.

Similar Messages

  • T400s vertical line down the screen - outside of warranty

    Hi
    I've had a T400s for just a 2 bit over 2 years now and was always happy with it. I used it mostly with my docking station and have never travelled with it. Now out of the blue one day half the screen was black with a few pixel problems right in the middle with a clear vertical line down the screen. I was perplexed because I was sure no damage whatsoever happened to the notebook.
    I googled and it seems to be a common problem:
    A link among others:
    "We have about 1200 T400s systems deployed and there has been a higher than normal failure rate with them compared to X301 and T61 systems. Our issues are LCD failure with a vertical line down the screen (very common), Speaker/Audio issues, and DoA systems."
    http://forum.thinkpads.com/viewtopic.php?f=45&t=89​101
    The problem seems to be known:
    http://support.lenovo.com/en_US/detail.page?Legacy​DocID=MIGR-76367
    But since the notebook is outside of warranty but it's obviously a manufacturing problem on a (very) expensive notebook, how could I approach Lenovo service center to repair it for me? I have shelled out well over 2'500 Euro for the latest model back then and am a bit disappointed to be honest..
    Thanks for any advice on how to approach this!
    Simon

    lead_org wrote:
    @tripplec, i don't understand how a Chinese company affects the outcome of the OP's problem? Would IBM do it differently?
    Yes, I spent 3 years at a Toronto Bank who bought say 500 systems or so plus notebooks. ThinkPad's and Think Center product. I supported did the warranty work while there. When the warranty was up it was up!! Even if a  lowly optical mouse fail and a number of them did. Too bad nor replacement.
    I've delt with IBM, Compaq and HP. There customer relations is entirely at at different level and would and did on  may occasions provide one time post warranty repair even for catestophic issues well after warranty was over. This is a case by case basis. You could reach them and talk to them (locally) and not haveway around the world having no sense of what significance your case it.
    There is a difference as was the turn around time  48hrs max and not weeks.
    T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
    Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
    Windows 7 Home Prem - 64bit w/8GB DDR3

  • Dr 4 lines down the screen, are there any fixes???

    Hi,  I have just turned my new IPad Air on for the first time and there are 4 lines down the screen, are there any fixes or do I need to send it back?? I bought it from Amazon through a 3rd party seller

    Not normal. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • My iphone has blue lines down the screen

    My iPhone 4 has blue lines down the screen which occasionally change colour. I've tried resetting it and restoring the settings but it is continuing to do this. please help....

    To rule out a software issue, set it back to factory settings without using the latest backup.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    If still lines on the screen, this is hardware related and the phone needs to be serviced:
    iPhone - Contact Support - Apple Support
    Service Answer Center - iPhone

  • HT201401 iphone 5 has a fine line down the screen

    my 2 month old iphone 5 has a very fine black line running down the screen ?

    I am afraid that this seems like a hardware fault but there are a few things to try.
    First of all, if you have a case or any enclosure of any type on your iPhone, I would suggest removing to confirm that this problem is being caused by anything else (which is unlikely but is typical of what someone in an Apple Store will do first).
    If the problem is still there, then reset the software on the phone  - Do this by pressing the Sleep and Home button for a while until the screen goes dark and that Apple logo comes up (typically around 10 - 20 seconds). Once this happens, release the buttons and let the iPhone completes its reboot process (typically around 1 minute.  I hope that this sorts out your problem.
    If neither of these solves the problem, then I afraid it does rather look like your iPhone does have a faulty screen - take it back to Apple.

  • Iphone 4s vertical green black down line down the screen

    I have had my Iphone 4s less than a month and suddently last night a green vertical line appeared down the screen. I tried rebooting it and its still there.
    What is wrong? What do I do?

    I have had my Iphone 4s less than a month and suddently last night a green vertical line appeared down the screen. I tried rebooting it and its still there.
    What is wrong? What do I do?

  • My nano has a green line down the screen

    My ipod nano is not even a year old and suddenly has a green line down the middle of the display.
    I plugged it in to my Mac desktop and restored it using iTunes but that didn't help.

    Could be the graphics card.
    Run the Apple Hardware Test

  • My brand new IPhone has a line down the screen.

    Nothing has happened to it, I was just using it set it down, picked it back up a few minutes later and boom this line is there?? It also affects the use of the phone. I don't get what could be wrong?

    Reset, hold both Home and Power buttons for about 10 seconds until iPhone begins to restart itself, ignore the "slide to power off", let the iPhone restart itself. See if better, if still problem, Restore the iPhone with current iTunes on your computer. See if fixed. If still problem make Genius reservation or set up Service and take or send to Apple for resolution under Warranty.

  • I-Mac crash with vertical lines down the screen

    My i-Mac is about 4 years old, running OS-X version 10.8.2.
    About 2 weeks ago my system suddenly crashed and the whole screen was filled with vertical lines - alternate blue and white.
    Yesterday the same thing happened, except that the vertical lines were alternate red and white.
    Both times I turned the desktop off, left it for a minute or two, and then turned it back on again. The system then booted up normally and I was able to access all my applications as normal.
    To date my i-Mac has been very reliable but I am a bit worried that this 'crash' problem has now occurred twice. I have kept the operating system up-to-date and am running OS-X 10.8.2.
    Could anyone please tell me why this problem is occuring and how I can fix it?
    Thanks in anticipation.

    Thanks for your help.
    I have a 24" i-Mac (bought new in 2009), do your comments still apply?'
    What do you think could have caused the card to develop this fault? (Currently only internmittent, but it presumably will get worse)?
    I will back up my files and go and see my local Apple Store as you suggested, but do you have any idea how much replacing the graphics card on my 24" machine would cost??

  • I reset my IPod touch because there were gray lines don the screen, and now the screen is flickering

    I reset my IPod because there were gray lines down the screen, and now the screen is flickering, any ideas?

    Try:
    - Reset the iOS device. Nothing will be lost (not sure which reset you did)
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • How do I get iCal to print the calender just as it appears on the screen, not as lines down the side to indicate length of event?  I like the whole bubble of time approach as it is on the screen.

    How do I get iCal to print my calendar just as it appears on the screen?  I like the whole block-out method rather than just a line down the side indicating the time devoted to an event.  Is there any way to change the style of how it' sprinted?

    View > Sidebar > Bookmarks (Ctrl+B)
    Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.

  • My iPad has not been dropped or damaged at all. The screen is grey fuzzy and has coloured lines down the middle. iPad 3 also.

    My iPad has not been dropped or damaged at all. The screen is grey fuzzy and has coloured lines down the middle. iPad 3 also.

    Basics from the manual are restart, reset, restore.
    Try all of these.
    If these fail, then:
    iOS: Unable to update or restore

  • Why would I get a bright green vertical line down the center of my screen after playing a game?

    Why would I get a bright green vertical line down the middle of my screen after playing a game?

    Hi @DustMidnight85 
    Welcome to the HP Forums!
    It is a wonderful  place to find answers and  information!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I grasp that you are having an issue with the display but if you adjust the position of the display it disappears.
    Here is a link to Display Quality Issues that may help.
    As you stated it goes away when you reposition the display the connection cable may have become  loose or damaged from opening and closing the display.
    Here is a link to the  HP Pavilion 14 Notebook PC, HP Pavilion 14 Touchsmart Notebook PC, HP Pavilion 14 Touchsmart Ultrabo.... Chapter 4 page 36 has removal instructions that may assist you in checking for that problem.
    If your notebook is in warranty or you would like help please contact HP support for assistance.
    Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
    World Wide Phone Support
    Best of Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • My i phone 5c wont stop restarting!! sometimes it takes hours before the phone starts working again. Sometimes when it does this red lines go up and down the screen. Im so ready to go back to my 4s does anyone know how to fix this???

    my i phone 5c wont stop restarting!! sometimes it takes hours before the phone starts working again. Sometimes when it does this red lines go up and down the screen. Im so ready to go back to my 4s does anyone know how to fix this??? Should i mention i have tried restarting back to new and i have the most up to date software. Please help

    If the center portion of the monitor is flickering then your GPU on the logic is bad or (unlikely given this symptom) that your monitor cable is pinched/damaged.
    **Imediately backup ALL your important data while you can still see things on the monitor
    Contact Apple for appt. for in shop diagnostics for full examination and for parts replacement
    nobody can give you a cost on a repair that isnt fully diagnosed online and cannot be.
    perform SMC reset just to check:
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 

  • Satellite M65-S9063 - Vertical white lines appearing down the screen!

    Hi all - any ideas...
    Model M65-S9063 Approximately 3 weeks ago a vertical white line appeared down the screen, it's around a mil thick.
    Then yesterday a second one has appeared, slightly thinner this time. They're always there even after a reboot! It doesn't look as though any video is being displayed as they're always white. I was wondering graphics card perhaps? Or maybe the LCD itself?
    Anyone seen this before??
    Many thanks,

    Hi!
    You can simply determine the reason of this issue. Connect an external monitor the notebook and see what happens.
    If you can notice the same error on the external screen, its a problem of the graphic card or display driver. If you dont have this issue on the external screen, you should go to an authorized service provider for exchanging the internal screen.
    If you use a non Toshiba display driver you should remove it and test it with original Toshiba drivers.
    I hope I could help you a little bit.
    Bye

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