Link CRM Business Activity with ISU notification
Hi All
I have a requirement to create a documentflow where ISU notification can be drilled down from CRM business activity.
Can you tell me which BADI should I enhance or is there any other way of doing? Any help is much appreciated.
Regards
Girish
You need to create mapping between CRM activities and ISU contact, document flow will take care from there.
Important tables for maintainting mapping in R/3 system
BPCT_CRM_CLASS - Central mapping settings
BPCT_CRM_DIRECT - Mapping contact directions
BPCT_CRM_PRIO - Contact Priorities
BPCT_CRM_TDID - Contact Text Id
Similar Messages
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Create business activity with products
Hi,
I am Trying to create a business activity with products. Adding Activity Journals TAB in the activity u201CBus Act.:With Prodsu201D. The issue is that when I am trying to make a Journal template type in (CRMM_JOURNAL : Define Activity Journals) I am not getting my own transaction type under Transaction Type option (I have copied my own transaction type from the standard u201CBus Act:With Prodsu201D activity). I only get the standard activity type (0020 :Bus Act.:With Prods) in my drop down box. (attached is the screen shot)
Any ideas
I am using SAP CRM 5.0.Hi,
first your transaction type has to be active.
Next, you need to assign item categories ACT0, ACT1 and ACT in SPRO, in order to use activity journals.
All three.
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How to link the Business Partner with the SAP User ID.
Hi,
We are working on a scenario wherein the resources are created as Business Partners in R/3.
now How to link the Business Partner with the SAP User ID.HI AP,
Maintain the business partner in role Internet User - BUP005.
Now assign the existing user to this BP .(you can make this assignment in tab "internet user'. Just enter the user name in the field User and save).
You can now see the link in table HRP1001.
Cheers,
Rishu. -
CRM - Business Activity DataSource
Hi Experts,
I have a new requirement in BI where I need to identify the Datasource for Business Activity of CRM. My main DataSources are 0CRM_SRV_PROCESS_H and 0CRM_SRV_PROCESS_I. which will be linked to the DataSource of Business Activity.
Can anyone help me with name of the Datasource for Business Activity please.
ThanksHi
Pleas efind these data sources and folow these links
http://help.sap.com/saphelp_erp2005/helpdata/en/6d/cfb43920aace2ee10000000a11402f/frameset.htm
Technical Name: 0CRM_SALES_ACT_1
http://help.sap.com/saphelp_nw04/helpdata/en/61/ef4529577111d6b21500508b5d5211/frameset.htm
0CRM_SALES_ACT_1 and 0SVY_DATA_1
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Thank you
MSS:-) -
Dear Experts,
We are trying to create E-mail by navigating through following path
Salespro role: Activity & Cases (Work Centre) : Create E-mail (Logical Link)
But no transaction is getting displayed. We have seen settings in standard transaction type 0005 E-mail, where business activity category is 401 E-mail. We have also created Ztransaction as copy of 0005 and also seen allowed channels and other transaction type settings required for transaction. But we are not able to see any transaction when we open business activity (Create E-mail).
Please guide.
Thanks and regards
Pankaj KumarHello,
please check the fm CRM_ORDER_CHANNEL_SEL_CB, it seems that there is an issue with the maintained channel of
transaction types.
Check whether there is any record in CRMC_CHANNEL_AS for the given
channel.
If NO, then all the process types are shown.
If YES, then only those process types are shown which have been
maintained for the given channel.
Best regards
Rene -
How to get business activity with status open for a given BP ?
Hi,
I want to get the business activity status for a given business partner.
To be more specific , consider the following customer service scenario:
Requirement:
Customer will call the call center
Call center will create that business partner and BP will be assigned to proceed with the customer requirement
A report program has to be generated to get the list of customers pending for the given business partner
Things done:
I have created a business partner(consumer) through the transaction CIC0
Now I need to write a report program which will fetch all customers pending(with business activity status open) for a given business partner
The thing is we are not able to find out where the status of the business activity is maintained.
Is there any BAPI to meet out this requirement? or is there any other way?
Regards,
Arokiaraj. S,
Asian PaintsHello,
Try BAPI BAPI_BUSPROCESSND_GETLIST to get the activities for a BP and CRM_ORDER_READ to get the status.
You also use FM CRM_STATUS_CHECK to check the status.
Regards,
Frédéric
Message was edited by: Frederic Schoenaers -
Relink CRM Business partner with customer in ECC
Hi all,
In our organization, most business partner master data is automatically replicated with ECC.
Table BUT0ID contains the link between a BP and customer on ECC.
For some reason it happens regularly that a CRM BP gets a wrong link.
I.e. BP 80001234 is by accedent linked to 80001000, but it should be 80001234.
I'm asked to provide a solution to change this link.
With BAPI's 'BAPI_IDENTIFICATION_DELETE', 'BAPI_IDENTIFICATION_CHANGE' and/or 'BAPI_IDENTIFICATION_REMOVE' it's easy to modify table BUT0ID properly.
But whatever I change, the replication is still carried out on the wrong customer.
Afters hours of debugging and tracing I couldn't find the reason. Is there perhaps an other table to change?
Did any of you have the 'golden tip' for me to fully Relink?
Thanks a lot in advance,
SijmenHi Sijmen,
Try FM bupa_identification_change. Ii think that will work for you.
Thanks,
Kumar. -
Creating CRM 7.0 Activity from ISU SAP GUI (CIC0)
Hello Guys!
I need to create CRM 7 Activity from ISU SAP GUI cic0 screen using actiion box. Can any one please help me out what would be the best way calling CRM 7 activity from ISU SAP GUI, with my understanding the CRM 7 would not support sap gui and have to use webclient technology.
My scenario: Creating activity in CRM 7.0 from ISU GUI.
Existing process is creating an activity in CRM 4 from ISU SAP GUI, now business would like to move from CRM 4 to CRM 7. I need to find out or give suggestions to business what would be the best approach or solution to create CRM 7.0 activity from ISU point of as business would not like to use CRM WebClient screen to create activities. I need help on how i can suggest the busines.
Please help me out as i am new to ISU and hope you have understood my requirements.
Thank you in advance
Regards
shankarHi ,
Kindly use the Transaction launcher service using the Customization :
SPRO > CRM > UI Framework > Technical Role Definition > Transaction Launcher > Configure Transaction Launcher
SPRO > CRM > Interaction Center WebClient > Basic Functions > Transaction Launcher > Configure Transaction Launcher (Wizard)
Kindly read help documentation next to it for details.
Hope this helps.
Regards,
Anup -
Problem with CRM business package- Customer iViews throws runtime error
Hi all,
We have installed EP6.0 SP11 Patch3 on windows machine.
Also we have uploaded CRM business package with all required systems (e.g. SAP_CRM,SAP_BW etc.)
All the iviews are working fine except which are under Customer and Customer Admin Role. These iViews throws following exception :
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.portal.migrated/ep_5.0/roles/com.sap.pct.crm.Customer/customer/Home/com.sap.pct.crm.channelmgmt.specialoffers
Component Name : com.sap.pct.crm.ChannelMgmtComponents.GenericISAComponent
Has anybody face this problem earlier....???? If so plz help.....
With regards,
Amol.hi,
i didnt configure customer and customer administrator roles...however i was dealign with other roels of CRM business package.. I can jsut give you a asuggestion ..i.e. i see that there is a property cateogry "ISA" after you create the system..so i think these properties need to be filled up.
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Create new transaction (Business Activity) and assigned to user Problem
Dear sir,
We already have the business activity with in T-code : CIC0, The transaction is ZACT1 and assigned to user group1 . It's working fine. However when I copy something from transaction ZACT1 and create to be T-code : ZACT2 . and assigned user group2. There is the problem that when log on to CIC0 . It is the authorization from for transaction ZACT1. WHen I go to su53
it need to have the authoriazaiton on Business transaction type: ZACT1
Please kindly advise.
Thank you and best regards,
VimolWhen you create new transaction variant, original transaction remains as it is. During creation of transaction variant, when you go to one by one screen, screen variants are created. It uses variant name and can be see on each screen on the top.
Once you complete trasnaction, you start using this transaction variant instead of original transaction. In SHD0, there is button on the top 'assign screen variants' which allows you to assign all screen variants created above. You can refer help file which i think has procedure to do this. -
Hi Guys,
I have a scenario where I need to use activity with Products. I looked at the standar transaction 'Business activity with products' but I do not see any tab page to enter products.
Can anyone assist me on how to use/create an activity with products?
AniHi Ani,
First create activity journal template type from easy access using wizard.
Second maintain activity journal template from template type in easy access using wizard.
Third in IMG for activity item provide item category determination.
Finally open your transcation type with category you will find tab "Activity Journal" maintain product data in this tab.
regards
satish kumar -
Linking of SRM OBN with Custom SRM POWL WDA application
Hi All,
We have our Producer portal with version 7.0 sp14 and Consumer with version 7.4 sp05.
We have "Check Status" a SRM Standard POWL application integrated in portal and all the Navigation OBNs are working fine with it.
our ABAP team developed a custom POWL application only for Buyers to show the shopping carts.
We have successfully integrated the POWL application in SRM portal.
we have added the iView to Role and added the navigation folder with all BO objects for OBN.
however when we assign the role to user, we are getting Portal Runtime Error.
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Thanks in advance.
Regards,
Vijay.Hi Vijay,
Your portal versions are not compatible. Please check note 1295662 - 'Interoperability between 2 portals in FPN environment' where you will see that in order to setup a federation between a 7.4 portal and 7.00, the 7.00 system must be on at least SP25.
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Lorraine -
Object Link to CRM business object in Trex search result list
Hello Everyone,
has anybody sucessfully configured the functionality "Object Link Properties" which is described in the Document <a href="http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000647974&_SCENARIO=01100035870000000112&_OBJECT=011000358700005796662005E">Configuring the Business Package for SAP CRM 5.0 SP01 (EN)</a> on Page 169? I'm not the Knowledge Management specialist and would get some help on this topic. Has anybody detailed steps how to configure this?
It shounds interresting as the result would be that when the User does a full text search for Attached Documents he will also get a link to the original CRM business object like Activity, Account or Opportunity.
Regards
GregorHi Gregor,
Thanks for your reply.
using windows explorer mechanism i can see the folders that i created in the CRM config.
Now in Portals KM i did the following steps:
a) Created an HTTP Data Source : with URL = the URL that the service crm_prt_km_dav generates.
http://abrusux156h.pch.chem.corp.local:8086/sap/crm/crm_prt_km_dav
b)Created a memory cache
c)Created a WebDAV respository manager with the following details:
Description :WebDAV
Prefix : /PRD (PRD is the BO Hierarchy name that i have set in the CRM config)
System ID : T86 (Sames as what was set in HTTP Data Source)
Repository Service : svc_acl
ACL Manager cache : ca_cm
Security manager : ACLSecurityManager
Memory Cache :webDAV(same as what i had set in step b)
I restarted the portal server. and then tried doing the test by going to
Content Admin ->KM Content ->root
But i dont see the /PRD folder out there.
Any clues on that???
Thanks,
Anand -
Integrate Business Activity Monitoring (BAM) with Oracle Forms Recognition
Hi All,
As per project requirement, I have to integrate Business Activity Monitoring (BAM) with Oracle Forms Recognition.
Does anyone have an idea how can this be achievable from OFR Verifier?
Thanks,
Moumi.Hi All,
Apart from my previous queries, I found that there is an sample reporting program - Oracle Application Express application has been developed and tested using version 4.1 of AppExpress.
To access OFR tables I run the below script in below sequence in my local IPM environment as found in this link- http://workplacedba.blogspot.in/2012/11/ofr-odc-installation.html
Seq 1 - 01-OFR-AP-Tables_Oracle.sql
Seq 2 - 02-OFR-AP-Reporting_Oracle.sql
Seq 3 - 03-XX_ROUND_IT.fnc
Seq 4 - 04-XX_ROUNDDOWN.fnc
Seq 5 - 05-XX_ROUNDUP.fnc
Seq 6 - 06-OFR-AP-EBS-Views.sql
Seq 7 - 07-INVOICE_NUMBER_FORMATS_INS.sql
Seq 8 - 08-Insert Into Company.sql
I couldn't found the below queries in my installables -
Seq 3 - 03-XX_ROUND_IT.fnc
Seq 4 - 04-XX_ROUNDDOWN.fnc
Seq 5 - 05-XX_ROUNDUP.fnc
Seq 7 - 07-INVOICE_NUMBER_FORMATS_INS.sql
Seq 8 - 08-Insert Into Company.sql
can anyone provide me these sql scripts?
Thanks,
Moumi -
ISU - CRM Contact Activity replication numbe range
Hi Experts,
Currently we are replicating the ISU Contacts as Business activties in CRM and the numbe range that CRM business activites getting created in CRM is different to ISU Contacts. Could any one tell me how to check where this number range set up is maintained and also pls explain me what configurations are required to maintain the same numbe range of ISU contacts to Business activities in CRM.
Regards,
RaviHi Ravi,
the number ranges are assigned in the customizing for the transaction in CRM (path: CRM > transactions > Basic settings > Define transaction types).
The transaction type used for the CRM activity is defined in IS-U table BPCT_CRM_CLASS field ACT_PROCESS_TYPE. If you create the number range assigned to that transaction, you can create your activities in CRM in the same number range as the business contacts in IS-U. However, it is not possible in standard SAP to assign the same number to the activity in CRM as the original business contact in IS-U.
Hope this helps!
Best regards,
Jeroen
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