Link Documents in Case Mgt R/3

Gurus
I need to Iink documents in Case Mgt r/3, I know you do that from configuration CREATE FUNCTION PROFILE.
I have created the Funciton, but I do not know the correct Case Component Class to assign to it. I know in CRM we use CL_CRM_CMG_SUBCOMP_DOCUMENT but am not sure what you use in R/3.
I need help real quick, will award max points.

Hi Darwin,
There are several post on contract creation like the following one :
Re: Conditions in Contract Management
You should first have a look on previous post to check if answers have already been posted.
Kind regards,
Yann

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Linking a CRM case to a document in an external Content server - CRM 6.0

Hi,
We are creating a case from a scanned document, the document is stored in a separate content server. Now we need to link the created case to the scanned document in the content server. We need to be able to access the document/image from within the create case using WebClient
Kind Regards

Pradeep,
Yes my users are over a 10 state area geographically, with u201Cpotentialu201D handheld access to the documents that would be attached to functional locations and equipments using the CV0*N access. They would have no need to u201Ccheckout/checkinu201D documents in the field, but would need view access or print access from their field device via a work order wrote against the equipment or F.L. to which the documents would be attached. I envision a separate small group of users that would actually u201Cmanageu201D the documents themselves such as u201Ccheck out/update/check back inu201D to the separate server location where the file(s) are located.
I understand in principle (I think) the DMS storage, but again, if I select u201Ckprou201D (currently unselected for my document type) you make the following comments: u201C2. 'kPro Storage' option (may store in SAP DB,HTTP Content Server), herein you can store 'n' originals/documents and 'n' additional files, AND
HTTP content server You may either use the SAP Content Server or an external/third-party content server.Typically, content server is opted for when operating in a distributed environment(users accessing from several locations)/index based search is needed/n:n mapping scenario exists.
Logical repository
This storage type allows access to different physical repositories, independently of the client and the system ID.u201D
So based on these comments, are you saying I should select u201CKprou201D for my particular document type and that I should define the external server as either an u201CHTTP content serveru201D or either a u201Clogical repositoryu201D? If yes, then as I commented in my 1st ask, please advise how u201CI should use for "Maintaining the Storage System" since based on the selection of "Storage Type" whether HTTP content server or Structure Storage System, or Logical repository decides how the rest of your screen looks for further selection.u201D Thanks in advance.

How to get documents from RMS linked to particular case id using webdynpro

HI friends,
Can anybody knows " How to get documents from RMS linked to particular case id."
From end: webdynpro
backend: RMS.
please do the needful.
Thanks and Regards
-Sujatha

HI friends,
Can anybody knows " How to get documents from RMS linked to particular case id."
From end: webdynpro
backend: RMS.
please do the needful.
Thanks and Regards
-Sujatha

Unable to open a link document

Dear All,
In test workbench , in the test case attributes tab
there is an option for opening the linked document which is linked to test case which is not working for us and we are getting following error.
Error message.
no info object found for the specified context
SAP note checked
976971
but it is old note....and we are solman 7.0 SP18
Can anyone help me

Dear Raghu,
my ST version is SAPKITL426
which is much higher than the one mentioned in this note.So this note cant be implemented
can any1one help me
Regards
Prakhar
Edited by: Prakhar Saxena on Nov 14, 2008 5:08 PM
Edited by: Prakhar Saxena on Nov 20, 2008 11:11 AM

Deleting all linked documents per sales order/item

We have documents linked to our sales orders/items (which can be seen via CV03N). I would like to run a batch program to selectively delete all of these linked documents. There is a function module CV140_LINKS_DELETE that looks will do the trick if you supply DOKAR, DOKNR, DOKVR, DOKTL, DOKOB and OBJKY. In our case DOKAR is 'ZQN', DOKVR is '00', DOKTL is '0000' DOKOB is 'VBAP' and OBJKY is a combination of sales order/line. How would DOKNR be filled in if I want to delete all documents?
Thank you.

In my case, I'm trying to delete the following:
DOKAR = 'ZQN'
DOKNR = (can have 34 different values ranging from Q01-Q34)
DOKVR = 00
DOKTL = 0000
DOKOB = VBAP
OBJKY = sales order/line - I have this in an internal table I loop thru
My issue is with the DOKNR value. Is there a way to delete all document links for a sales order/line when you don't have a DOKNR value?

Print all linked documents (was Re: Adobe Reader X Issues)

Hi Jeff
Is there any way to print pdf via print all linked document option from internet exploer?
Thanks ahead for your help .

Are you trying to print to a pdf file with Adobe Reader? Are you viewing a pdf file in Internet Explorer using the Reader plug-in and trying to print to a physical printer?
In either case the answer is no.

Linked Documents to BOM: Current version/All versions

Hi,
I am talking about the screen that is obtained in ECC6 after executing CS03 , Go to Header Level and select the tab Doc.assignment.This shows Linked Documents ( Current version and All versions)
I have linked three released versions of a Document Info Record ( AA,AB and AC) with change number to the BOM by navigating to the screen listed above and saved the BOM.But I dont see any Linked documents, if I click on "Current version" in the same screen.However "All versions" shows all the three versions of this DIR.The DIR also shows the linked BOM in Cv03n for all three versions.
I have tried linking these three versions to the material, and the "current version" in the additional data tab ( basic data view) - document data tab rightly shows the latest version AC and All versions shows all three AA,AB and AC.
1.Is there any activation to be done for current version in BOM as mentioned in above screen?
2.The version is released with change number and is valid on todays date , what might be other possible reasons current version doesnt show up any DIRS for the BOM?
Regards,
Prasad

Hi Christoph.
The SAP system we are using already has corrections of note 974270 as it is on higher version.
I have checked the documentation in the links you have sent and made sure that the settings for screens are fine.
I tried to execute couple of scenarios to check the logic for "Current version".
Scenario:1 : Two DIRS with out change number and not released
I see that there are no versions displayed in "Current version" tab( in CS03 tcode) for a simple test case where i created two DIRS with out change numbers, both of them not released.As per documentation in link, it should display the latest version in such scenario,
Scenario 2: Three released versions with valid change number.
For another test case , though three versions are released( AA, AB And AC) and change numbers are still valid, the current version still shows older version of "AA".( in CS03 tcode)
Please help if there is something else that I can check to proceed further.
Regards
Prasad

Link needed between Case and activity

Hi CRM guru`s,
I need a function module or a table in order to make a link between a case and its activities.
Can anybody help?
Thanks,
Frederik

Solved it see
my code sample
* Get casenr where this activity belongs to                            *
* >>> Start from activity nr                                           *
* .......... convert activitynr > activity guid
CLEAR x_actguid.
SELECT single GUID FROM CRMD_ORDERADM_H
                    INTO X_ACTGUID
                    WHERE object_id = p_activ.
IF sy-subrc = 0.
* .......... convert activity guid > document ID
   CLEAR X_LOIO_ID.
   SELECT single LOIO_ID FROM SCMGRECP01
                         INTO X_LOIO_ID
                         WHERE PHIO_ID = X_ACTGUID.
   IF sy-subrc = 0.
* .......... convert document ID > Dossiers POID-ID
      CLEAR X_PDIR.
      SELECT single PROP08 FROM SCMGRECL01
                           INTO X_PDIR
                           WHERE LOIO_ID = X_LOIO_ID.
      IF sy-subrc = 0.
* .......... convert Dossiers POID-ID > Case nr
         CLEAR x_case_guid.
         SELECT single CASE_GUID FROM SCMG_T_CASE
                                 INTO x_case_guid
                                 WHERE RECORD_PDIR = X_PDIR.
         IF sy-subrc = 0.
            CLEAR x_case.
            SELECT single EXT_KEY FROM SCMG_T_CASE_ATTR
                                  INTO x_case
                                  WHERE case_guid = x_case_guid.
            IF sy-subrc <> 0. ENDIF.
         ENDIF.
      ENDIF.
   ENDIF.
ENDIF.

Display cross-references' linked documents filename in the xref panel

Our company creates technical manuals consisting of five chapters, all named the same, except with a different prefix. For example the "ABC Widget" manual has an introduction chapter named "ABC 1 - Introduction", a safety chapter named "ABC 2 - Safety", etc. Many times I re-use documents for creating subsequent manuals using the "Save As" command. So the "ABC 1 - Introduction" chapter would be saved as "EFG 1 - Introduction" for the "EFG Widget" book. For all the internal xrefs it saves a whole lot of time since all of the xrefs are preserved. But for cross-document references it creates a problem. For example, if the "ABC 1 - Introduction" chapter has a xref to "ABC 2 - Safety", when I save the Introduction chapter as "EFG 1 - Introduction" it will still retain the xref to "ABC 2 - Safety".
Right now, the only way to see if there are xrefs pointing to latent docs, is to check each one manually. If the xref panel displayed a column indicating the filename of the linked documents, I would be able to tell at a glance if that xref was pointing to the wrong document.
Thank you.
ID CS5, MAC

Hi Van,
I fear, I expressed myself not very clear. I try again.
We have DITA structured documents. However, lastest status often was saved in the FM document. The xml documents often are not representing the final status.
When I open the FM8 document in FM9 everything looks pretty good.
But: When I want to save the document as xml with FM9, I'm getting errors regarding the cross references.
The cross references which were created in FM8 - doesn't matter, if a valid xml document or a FM document - always look the same.
(BTW: I don't think that in structured documents cross references always refer to elemts with a unique ID.)
example from xml which was created with FM8:
<xref href = "#id08B4A0R30E9" type = "fm:Chapter">"..."</xref>
the only difference in the FM document is that the element is called fm-xref there, as it's not an external url.
in FM9 those cross references are totally different.
example from xml which was created in FM9:
<xref href = "#id08B4A0R30E9" class = "- topic/xref">"..."</xref>
When saving the FM documents with the cross references from the first example as xml in FM9 (we don't have FM8 anymore), I get an error that the attribute type is not defined.
When having a xml document that was last changed with FM8 and opening/ saving this with FM9, there is no error.
At the moment I do not know how to solve this issue.
And also I'm not sure weather the same problem might accour again with change from FM9 to FM10 or else.
It is a great effort to make new cross references just because we upgraded from FM8 to FM9. (And of course always at most inconvienent time.)
As we are thinking of upgrading to FM10, it would be good to know before, if there are any similar issues to expect.
Or if there is an fix for FM9 or FM10 to avoid this at all.
Regards,
Anna

Linking document info record and purchase order

Hi all,
I hope that someone can help me because I'm having a problem with creating links between document info records and purchase orders.
By default in SAP I can create links between document info record and purchase order ITEMS! When I create that link, I can see it in document info record under Object links tab, but when I double click on the number of purchase order nothing happens (I expected that this purchase order will open).
Why is that so?
Why can't I access purchase order from document info record even though the link exists?
The other question is about creating object links to purchase orders, not purchase order items! Is it possible to link document info record with purchase order?
I would appreciate quick answer because we're in the middle of a project and we're stuck with that problem.
Thanks!

Hi Karlo,
As you mentioned, object links could be linked to Purchase order items. In customisation you maintain these entries under the node SPRO > Cross Application Components> Document Management--> Control Data --> Define Document Types --> Define Object Links.
There are many links in the standard system (possible entries).
The system automatically determines the screen number (dialog box) where the key data for the object is maintained for document maintenance.
You can check the screens when the screen entry is missing or contains errors by doing the following:
Start the Object Navigator and display the objects for the development class CV.
Expand the function group 130. The structure nodescreens lista all screens that can be used for object links.
You can make an object link to SAP objects that are not shown in the possible entries list. To do this, proceed as follows:
In the standard system, there are already two special screens for the module pools SAPLCV130 and SAPLCV140 for the linked SAP object.
You must create two new screens with the same number for the module pools SAPLCV130 and SAPLCV140 .
The processing logic must follow that of screen 1204 in program SAPLVC130.
Create function module OBJECT_CHECK_XXXX (XXXX = object name)
If the object can be classified, this function module already exists .
Otherwise copy the function module for linking equipment DOCUMENT_CHECK_EQUI and change it as required for the new object.
Hope the above instruction helps in solving your problem,
Sojan
Note : Award points if you find the information useful

Link Documents to Purchase Order. How?

Hi Everybody,
I need help in linking documents which are available in DRAW , DRAD tables to Purchase order while creating a PO in ME21N.
By passing material number to object key in drad table I can get the document number , version etc...
How should I pass the material number during PO creation .
Helpful answers will be rewarded .

Thanks Thomas & Srimanta for the quick response.
When I checked EKKN table by entering PO there is no asset no. in anln1 field.
Also I would like to add that, In me23n for a PO, account assignment category we are entering 'F' for internal order settlement.
Where can i find the link between asset and po no(ebeln) and po item(ebelp)?
Regards,
Rachel
Edited by: Rachel on Aug 11, 2008 7:23 AM

Archive Link Documents

Hi Experts ,
I am currently working on the Web UI component GS_CM . The requirement is to display the name , description and the created by fields entered by the user during the upload process correctly on the web UI. The user would click the advanced button and then click the attachment button in the advanced assignment block to upload documents. These documents are added as archive link documents. In the current state only the extension name ( E.g. xls ) is displayed. The data entered by the user is being populated correctly but I am not able to figure out where the attributes are being set and where wrong information is being picked up . Could anyone with experience in attachments and who has worked with the component GS_CM please help me out? Could this be a standard issue? Any reference to SAP notes would be really helpful.
Also is there an API that would fetch the information directly from the database?
Thanks.
P.S: These attached documents are added within a single folder within the Archive link folder. Hence the view for the advanced assignment block has a context node with a tree structure. It is this mode which holds the name , description and the user name.

I assume you have read http://scn.sap.com/docs/DOC-27791 ?
First you must have Services for Objects enabled. Then you will need further enhancement to "Store Business Documents" if yo are truly using "archivelink" documents. If you use create attachment you will just be writting to the SOFFCONT1 table in SAP.
You are spamming all the old threads on this site. This is considered very bad form.
Please be more specific in what you have attempted to implement and you are more likely to get truly helpful answers.

How to link Documents to CRM

Hi
Can anyone please suggest on how to link Documents to CRM CIC0 screen.
Thanks in Advance

Hi,
This is possible thru the following way..
CONSTANTS: c_fix_url TYPE string VALUE 'http://10.100.18.201:8080/archive?get&pVersion=0045&',
             c_fixed_val1 TYPE string VALUE 'contRep=',
             c_fixed_val2 TYPE string VALUE '&docId='.
CONCATENATE c_fix_url
              c_fixed_val1
              archiv_id
              c_fixed_val2
              arc_doc_id
              INTO l_url_doculink.
CALL METHOD cl_gui_frontend_services=>execute
    EXPORTING
      document = l_url_doculink
    EXCEPTIONS
      OTHERS   = 1.
Thanks
Parvathi

Mail with PO doc and link document iwhile using output type 7 - Urgent

Hi all,
I'm facing a problem for my customer.
I need to send a mail with the PO forms and all link document of each item .
This mail have to be send to several user maintain with transaction MN05 and user want to change the recipient of the mail in MESSAGE Screen of PO so we try to use output type 7 which allow this modification .
Unfortunatly, with this output type i can't add by abap code document in the mail .
Does somebody face the same problem or add a solution to retrieve all recipient define by the user ?
Best regards.

Requirement Cancel

PLs. find link between a case and its activities?

Hi ,
I need a function module or a table relation in order to make a link between a case and its activities.
and also want to know the relation between *crmd_orderadm_h-guid with SCMGRECP01-PHIO_ID. *
Please help me .

Hi,
you can try vice versa
CRMD_CMG_CASE_AT-CASE_GUID = SCMG_T_CASE_ATTR-CASE_GUID
SCMG_T_CASE_ATTR-EXT_KEY = CRMD_ACTIVITY_H-EXTERN_ACT_ID
CRMD_ACTIVITY_H-GUID =
CRMD_ORDERADM_H-GUID
Regards,
Sumeet

Link Documents in Case Mgt R/3

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