Link freezes when trying to restore

hi there,
I did a full back up of my phone and updated the software
everything went as planned
phone started
when i try to do the restore it keeps failing saying communication lost as it is about to start the restore (after saying preparing for restore)
i tried 2 computers and older backup files
i tried to restore sections of the backup
i did a devide wipe and reinstalled the software
i installed older veriosn of the os
all the same error
anyone else having this problem?
maybe its the link software acting up?

now when i try to restore my data my phone restarts! wtf is going on

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