Link is disabled in ESS/MSS Overview pages

Anybody has any idea how a link in the overview page is disabled? I have created a service and assigned it to a sub area and it is disabled. The disable checkbox is not checked. Only the "Quick Link" checkbox is checked.

Hello Avadh,
Am in the process of doing that.....
I was also referring to link: http://help.sap.com/saphelp_erp2004/helpdata/en/f6/263359f8c14ef98384ae7a2becd156/frameset.htm
under section - Define Portal Content Directory Objects
1. I have create a workset as Universal_Worklist
2. Created 2 pages namely Universal_Worklist1 & Universal_Worklist2.
3. Need to create an iView which will point to XSSMenuArea application.
    Any idea as to under which WD project can I find this?
Can I please have your number so that I can call you?
Awaiting Reply.
Thanks and Warm Regards,
Ritu

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