Link of erms email to sost

Hello,
Does someone experiencing to link the erms email to sost / sood email when an agent replies incoming erms email from IC webclient with no service ticket involved?
With best regards,
Andy

To link a BT email account see here
http://bt.custhelp.com/app/answers/detail/a_id/45245/~/changing-the-bt-email-service---product-closu...
Option 1: Link your email to your BT Broadband
If you've already got a residential BT Broadband account, you can link your existing email address to it. This will then become one of the 11 free email addresses available to you as part of your broadband service.
To do this, call us up on 0808 100 6778. Select option 2. We're open 9-9 on weekdays and 9-6 on weekends.
I would imagine you would be able to link them to any BT account. Once they have been linked, the account holder, if they are on BTMail, can then gift the email address to you and once you have accepted it they will not be able to access it or change the password. All they can do is delete it.
If they don't gift it to you they will be able to access it without the password. see link
http://bt.custhelp.com/app/answers/detail/a_id/48771/c/346,6769,7012

Similar Messages

  • When I click on a link in an email (I use Thunderbord) it no longer opens a tab in Firefox for that web page. This started about the time I installed FF v.4. Any ideas?

    I've done some looking but have not found anything about this problem.
    More details --, if I get an email (Thunderbird, latest version) that has a link in it, it will be highlighted but now when you click on it to go to that web page or site nothing happens. I've looked through HELP and tried various option settings and also thought it might have something to do with an add-on but I have not found any way to turn this feature back on -- that is, be able to click on the link in the email and open that web page.
    I can copy the link location and paste it in the navigation tool bar and go there, it's just another step.
    Any ideas?
    Thanks ---

    I seem to have solved my own problem. When I disabled the add-on "Tab Renamizer" everything started working fine.

  • Zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?

    <blockquote>Locked by Moderator.
    Please continue the discussion in this thread: [tiki-view_forum_thread.php?locale=en-US&comments_parentId=688606&forumId=1]
    Thanks - c</blockquote>
    == Issue
    ==
    I have another kind of problem with Firefox
    == Description
    ==
    zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?
    I am still having the same problem. I did what you said to do, but it didn't help. I cleared all of firefox's cache and still doesn't work.
    == Firefox version
    ==
    most recent
    == Operating system
    ==
    Windows 7
    == Plugins installed
    ==
    just windows,itunes, flash

    I have not found a way for the email hypertext to go to the FaceBook App, but I no longer click on the hypertext as I know whatever information or posting it is directing me to in FaceBook will show up when I open my FaceBook App.  I also have noticed that many pop-ups on the Browser don't actually know if you already have the software they are promoting. 

  • Icloud will not back up because it says email address not verified.  I am not getting a link in my email to follow to verify account, checked email address listed is correct, so how do I verify email address when I dont get the email link?

    I am unable to verify email address to sign in to icloud so that I can backup my stuff.  I am not getting an email from apple to follow a link to verify email address.  I have checked to make sure the email address is correct in the icloud settings, but all it will tell me is to check my email for instructions on how to verify my account.  I am not getting the email!  Please help, I am able to sign in to my itunes account and buy new music all the time!  I get my itunes receipts and everything, and know the email is correct so what is the deal?

    If you have given correct info about you ios 6.1.3 - all you need to do is delete account. You will be able to sign in with new one afterwards. Make sure you don't delete any info when you see those prompts.

  • Two instances of Firefox open when I click on a link within my email client. How can I stop this from happening?

    I am running on an iMac OS X 10.6.3 using Firefox 3.6.3 as my default browser and I use Postbox 1.1.5 as my email client. Anytime I click on a link within an email message two instances of Firefox open, one with my home page and one with the site the link was meant for. This happens only when Firefox is not already open. If Firefox is running and a link is clicked on it opens normally within the open instance of Firefox. I have contacted Postbox and am currently awaiting a response to see if they have any suggestions. While this is not a serious issue it is a bit annoying. I have Firefox set to open new links in tabs not new instances of windows, so it shouldn't be that. Any help in getting this to stop would be greatly appreciated.
    == This happened ==
    Every time Firefox opened
    == Not sure, it's been going on for quite awhile.

    That is a bug on Mac.
    See https://bugzilla.mozilla.org/show_bug.cgi?id=531552 - Firefox 3.6b opens two windows when opening external links
    ''(please do not comment in bug reports to avoid bug spam for the devs)''

  • After updating to Firefox 3.6.9, when I click on a link in Outlook email, I get a message which says "General failure. The URL was: .... An error occurred in sending the command to the applicatio." and the link will not open. How can I fix this?

    I updated Firefox yesterday to 3.6.9. When I receive a URL link in an email within Outlook, I cannot open the link in Firefox. As I said in the question, when I click on the link, a Microsoft Office Outlook error message appears which states that a General failure has occurred in sending the command to the application (which is Firefox). I am using Office 2007 This did not occur prior to the upgrade of Firefox.

    See this lnk for a fix, it worked for me!
    http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html

  • All of a sudden, when I click on a link in an email (Outlook for the Mac 2011), it doesn't open in Firefox. Firefox widow pulls up, but no new tab. Microsoft says that since it pulls up Firefox, it isn't Outlook's fault.

    This has happened many times, in fact, every time I've clicked on a link in an email -- but just since Sunday, I think. Before that, it worked perfectly.

    # Yes, if you go to accounts.firefox.org, sign out, you will now be signed out.
    # Sign back in, and you will be asked to save the password you entered.
    # This will save the password and autocomplete if you have this option turned on.
    I am not exactly sure why the menu did not detect the password change or if it was stored incorrectly after you changed it? But after storing the correct password you can manage any duplicate passwords in the password manager.[[Password manager - Remember, delete and change saved passwords in Firefox]]

  • Firefox and Thunderbird do not communicate anymore : I can't open links from TB emails ( a href... ) and can't send mail from FF pages (mailto)

    Hi there,
    Please excuse me if a make a few mistakes, I am French ;)
    I come here because firefox and thunderbird are not working together anymore. This is what happens :
    - Firefox and Thunderbird are opened
    - I click on a link in an email
    - A few seconds after that a Firefox windows pops up. The title is : "Close Firefox", the content is : "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
    Second case :
    - Firefox is closed and Thunderbird is open
    - I click on a link in an email
    - A few seconds after that a Firefox windows pops up as expected. Firefox opens the link as expected but doesn't opens the other tabs as usual (when i start FF it re-opens previous tabs)
    Third case :
    - Firefox and Thunderbird are opened
    - I click on a link to send an email (<a href="mailto:......@.....">)
    - A few seconds after that a Thunderbird windows pops up. The title is : "Close Thunderbird", the content is : "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
    As in the second case, if TB is closed when i click on the mailto, TB opens properly and send the email.
    If Internet Explorer is set as my default browser, it works fine for "Thunderbird -> link -> IE" but the "IE-> mailto -> TB" still doesn't work.
    I already looked up for some answers on google but can't find something which works.
    Thank you in advance for your answers.
    Vincent

    Check the target field in the Firefox desktop shortcut and make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).
    Always make sure to start at least the default profile without the -no-remote command line switch.
    If you need to have more than one profile open at the same time then start subsequent instances with the -no-remote command line switch.
    You can not send links from other programs to a Firefox instance that is started with the -no-remote switch.
    In such a case you need to drag links in a Firefox window or paste the link in the location bar.

  • Ince updating my firefox browser whenever i click on an internet link in an email it does not open on firefox although my mac switches to the firefox window as this is my default browser- what to do? Previously this has always worked without a hitch...

    ince updating my firefox browser whenever i click on an internet link in an email it does not open on firefox athough my mac switches to the firefox window as i have this set to be my default browser- what should i do?

    I have the same problem, and I also wondered if Google toolbar has anything to do with it. There GMAIL was set as the default mail application at first. I have removed that setting, but Firefox 4.0.1 continues to use GMAIL instead of Outlook which is my selection for mailto handling.

  • If you click on a link in an email or pdf, for instance and Firefox is closed, it will launch and open the home page, not the link.

    Used to be when you clicked on a link in an email, Firefox would launch and load that page. Now, FF launches and loads your default home page, and you have to go back to the other program and click on the link again.

    I have not found a way for the email hypertext to go to the FaceBook App, but I no longer click on the hypertext as I know whatever information or posting it is directing me to in FaceBook will show up when I open my FaceBook App.  I also have noticed that many pop-ups on the Browser don't actually know if you already have the software they are promoting. 

  • When I click on a link in an email I always get a message 'General failure URL :.... unable to find file' and seconds later the web address opens. Is there anyway to stop this?

    I get a message saying 'General Failure. The URL was: ".........". The system cannot find the file specified' whenever I click on a link in an email and then seconds later the web site opens. If I open firefox and then click a bookmark or search I don't have a problem

    See this lnk for a fix, it worked for me!
    http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html

  • Does home sharing allow my husband and I to share our itunes content?  If so, how do we do that since it requires the use of the same Apple ID and password on each device to do so.  His itunes is linked to his email and mine is linked to my email...

    Does home sharing allow my husband and I to share our iTunes content?  If so, how does this work?  From what I've read to use home sharing the devices/computers all require the same Apple ID and password.  My husbands iTunes is linked to his email/password and mine is my email/password.  So if that's the case how to we go about sharing?  God I hope that makes sense.

    All apps are forever tied to the Apple ID that bought them. To stop your id from popping up, you need to delete the apps on his phone, and then repurchase them under his account.

  • My 10 yr old wants to text from his iPod touch. We have 1 family Apple ID. How can I monitor his texts without receiving all of his friends messages? Do I need a separate Apple ID or can I link a new email address to the same Apple ID?

    My 10 yr old wants to text from his iPod touch. We have 1 family Apple ID. How can I monitor his texts without receiving all of his friends messages? Do I need a separate Apple ID or can I link a new email address to the same Apple ID?

    Just an email address
    MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime

  • I clicked on a link from an email that may be spam/phishing.  How can I scan my mac book pro for any viruses?

    I clicked on a link in an email that may be spam/phishing.  How can I scan my mac book pro for viruses?

    You can just download the free ClamXav and scan your entire drive - but as there are no known viruses for OS X (although there is malware - see Thomas Reed's excellent Mac Malware Guide) it's very unlikely that you have a virus.
    The best source against malware is OS X itself and common sense. Don't click on links in suspicious emails and be careful of anything that wants to install something on your computer that is not from a reputable source.
    Clinton

  • I used the wrong ID for iCloud on my iphone 5. It is linked to an email that no longer exists. Do I have to delete my iCloud completely and set it up all over again?

    I used the wrong ID for iCloud on my iphone 5. It is linked to an email that no longer exists. Do I have to delete my iCloud completely and set it up all over again?

    You can change the linked email/sign in email for your iCloud and Apple ID accounts from 1 site,
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    Go to Manage your Apple ID
    Sign in with your current creditals
    On the left, click Name, ID and Email Addresses
    Under Apple ID and Primary Email Address, click Edit
    Type in your new Email.
    Go to Apple ID, click Edit
    Type in your new Email

Maybe you are looking for