Link Problem in Mail

Why does System Preference open when I click a link in Mail? When I receive an email with a website link and left click it, my System Preference menu opens. Do I need to set Safari as my default program to open links? That seems odd.

Odd.
Before taking your last suggest I "tested" to see if the problem still existed and it has gone away.
I've not changed any settings.
(Can't remember if the problem is on my work computer or home computer. I'll test the home computer later today.)
Mark

Similar Messages

I am having a problem with mail. In my junk mail folder I have two messages which I drag to trash and empty. Within a few minutes the messages are back in junk mail folder

I am having a problem with mail. I am attempting to trash junk mail. Each time I do this and a while later I find the junk mail has not been discarded and is back in junk mil folder.

Hi tony paine,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iCloud: Keeping the Junk folder consistent between iCloud Mail and OS X Mail
http://support.apple.com/kb/HT4911
Cheers,
- Judy

Problems with Mail and Safari

Hi,
I'm running OS 10.11 and am having some consistent problems with Mail and Safari on my MacPro Dual 2.66. Here they are:
Sometimes, for no apparent reason, selecting these applications from the dock no longer opens the application (or a new window if already opened), but causes them to be revealed in the finder.
In Safari, when this problem occurs, another symptom seems to be that new windows will ONLY open in a new tab, even though I have preferences set to open links in a new window. If I click on a bookmark within a folder in the bookmark toolbar, Safari will open ALL the bookmarks in the folder in new tabs!!
In Mail, when I open my Inbox, clicking on various messages will highlight (in blue) ALL the messages I'm clicking on, instead of simply displaying the highlighted message in the reader.
The only way to get things back to normal is to reboot my machine, which is getting to be a total drag, especially since this seems to happen fairly often.
One other thing that may be related- if my screen saver is running, and I move the mouse to go to an active screen, the computer will "freeze." It stays like this indefinitely- I figured out that if I press the button on the machine itself it will go to sleep, and I can wake it up and then everything is fine, but I don't understand what's going on.
I have tried using Disk Utility and Disk Warrior, and have used OnyX to clean out my system cache and aall sorts of other stuff, but to no avail.
Is anybody else experiencing any of this? I'm starting to get really frustrated. Thanks for any advice.
Cheers,
Andrew

Scott,
I had posted earlier that I had Flash payer problems and then QuickTime and PDF preview problems too, on my Intel PowerMac. I could not figure out what the problem was, because fixing permissions and moving plugins did not work. Console indicated that the Quicktime components were not found, with the problem in a webkit pref file somewhere (nil field value). Anyway, I bailed and reinstalled Leopard from a 10.5.0 DVD, and then updated using the combo updater to 10.5.3. Everything worked. Then, after the 'Java for Mac OSX 10.5 Update 1', it all broke again. This time, repairing permissions resulted in:
User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.4.2/Home/lib/jvm.cfg", should be 0, user is 95.
User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.4.2/Libraries/classlist" , should be 0, user is 95.
Now it all works again. This is obviously a flaw with the Java update, and also somehow Disk Utility did not find it earlier. Anyway, take a look at reverting the Java update, or manually changing user for those files (I suppose user 0 is root, but maybe it is nobody).
Obscure....

After the Firefox 6.0.2 update (up from 6.0), Firefox does not open a tab/page anymore when clicking on links in e-mail(have Thunderbird 6.0.2)

Firefox no longer receives clicks on links in e-mail and others. No response at all. When I click on URL links in Windows, I receive "Windows cannot find http://<an address>. Make sure you typed the name correctly ...". When I click on e-mail links in Thunderbird, I do not get an error but nothing happens.

This problem disappeared after a few days by itself but the last significant change in my PC prior to noticing normal Firefox link behaviour was MS Vista update KB2607712 & restart. This may or may not be the solution to the problem.

Clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have to click on the Firefox icon in the Tray to bring it to full screen. Can you please help

clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have toclick on the Firefox icon in the Tray to bring it to full screen. Can you please help.

Thanks Jason, I had the same problem and did exactly the steps above. Problem solved! You rock! :)

Links in e-mail won't open!

Links won't open when I click them in the e-mail that I'm reading!
What's up with that?
I have tried all the preference options that I could find in Mail, Safari, and Firefox.
(The "set default browser" preference in Safari makes no difference!)
I also searched all over the apple site to no avail!
The inability to follow links in e-mail, renders this application useless!
Please help me resolve this problem!

My experience hasn't been anything like yours and I've been using Macs since the Apple IIe which didn't have a hard drive. I've always used PCs and Windows at work so I have extensive experience with both platforms and my personal money has never been spent on a PC running Windows and it never will. I'll live without a computer first.
There are alternatives to purchasing MS Word for OS X which are compatible with Word and don't cost a dime. If you did some checking on things like this instead of being more concerned about not having access to Google Maps, you would have saved some money. The beta version of Google Maps for OS X is available BTW.
Do you believe Microsoft Office or Word is included with every PC/Windows purchase at no charge?
Think again.
If most of the OS X users are perfectly happy, then why are these discussion forums so immense?
For one, these Discussions are the equivalent to a Hospital ward for Macs. There are nothing but problems reported here and this represents a very small percentage of all Mac users. When you visit someone at a Hospital, do you leave the Hospital believing EVERYONE in that city or town must be sick since the Hospital is full of patients? Or when visiting any car dealership regardless the make, seeing their repair and service shop full of cars coming to the conclusion that make must be defective or the owners must not be perfectly happy or they wouldn't have their cars in for repair or service?
Visit Dell's forum or the equivalent of the Apple Discussions if you want to see immense and their large number of satisfied customers. Based on your logic about this, I wouldn't consider going anywhere near a Dell computer after visiting Dell's forum.
I can go on and one but hopefully you get the point.
I hope they're paying you well to deal with jerk-os like me!
This is a user to user help forum only that is provided and moderated by Apple. People that post here with helpful suggestions volunteer their time and are not paid by Apple.
Unfortunately, if this company continues on this same course,
your next paycheck won't include any commissions from my purchases!
With your attitude, you should sell your Mac and all software on eBay or wherever and purchase a Windows PC. Get ready to fork over additional money for Microsoft Office which is not included with every PC purchase and don't forget about purchasing Firewall and Antivirus protection since you'll need it. If you believe owning and using a Windows PC will be less trouble free, you are in for a big surprise and rude awakening.
Good luck.

Clicking links in apple mail opens firefox, but does not go to the actual link.

Clicking on links in Apple Mail opens/switches to Firefox, but does not go to the page of the actual link. It just loads the homepage or stays on whatever page I was on before. Links work fine when I switch my default browser to Safari, so I think the problem is with Firefox, not Mail. Downloading the latest version of Adobe Flash seemed to temporarily fix the problem, but it stopped working within a day or two.

Here's a link to a thread that solved the problem for me:
http://discussions.apple.com/thread.jspa?messageID=12552345&#12552345
The culprit was that the Flash plugin needed updating for FF. That was it.
Go to Firefox; Preferences; General (tab); Add-ons; Manage Add-ons; Plugins.
I clicked on Find Updates and immediately updated the Flash plugin.
Hope this helps others.

Unable to open links from e-mails

I am unable to open links from e-mails received. This problem has only just occurred. Can you help me please?

Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go.

I can't see links in my mails

What can I do to see links in my received mail and t activate those, links?

If this is the case they may have not been properly included in the email when it was created. Where are the emails coming from?
Imbedded links in emails work fine on my iPad. It's hard to say much more without seeing the problem e-mail.

Can't click on link in Mac Mail to open Firefox

I use Firefox as my default browser on my iMac. Now (for the past month) when I click on a link in Mac Mail nothing happens. It works fine on my Mac-book. Does anyone know how to solve this problem? I should say I can click on a link if I set Safari or Google Chrome as my default browser. I just prefer Firefox. Thank you

mulligan222 wrote:
Hi, I clicked on Rebuild but *can't find but can't find Repair permissions.* Where would I find that? Thanks for your help.
http://docs.info.apple.com/article.html?artnum=25751

Since upgrading iMac to osx lion I have been experiencing problems in mail, it spontaneously stops receiving and tells me it can't find the pop server and also the biggest problem is that when I send with an attachment the recipient doesn't receive it.

Since upgrading iMac to osx lion I have been experiencing problems in mail, it spontaneously stops receiving and tells me it can't find the pop server and also the biggest problem is that when I send with an attachment the recipient doesn't receive it.
I have to restart mail most times before it starts recieving or recognizes the pop server.
As I said a lot of recipients do not recieve my mails when there is an attachment or when I reply to their email.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Having connection problems with Mail after installing 10.9.4

I upgraded to 10.9.4 a few days ago, and ever since, I've been having connection problems with Mail. First, it stops downloading new mail automatically and second, it won't send any of my messages. When I try to send, I get a message that it is unable to connect.
Quitting Mail and restarting it seems to clear the problem, but then it happens again, maybe an hour or two later.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ 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!/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Links in Mac Mail Are Unclickable

I'm pretty sure that this is a recent problem, as I have definitely been able to click on links in the past. I haven't updated Mac Mail or Safari for quite some time now. I run Mail 2.1.3 and Safari 4.0.2 (I heard that 4.0.3 is completely bug-ridden and slows down computers to no end, so I avoided it) on Mac OS 10.4.11.
Basically, suddenly stopped showing up as links in Mac Mail. I can't click them. I have to copy and paste them. Like I said, I haven't updated anything recently, nor have I changed any of my Mail preferences recently.
Any ideas as to why this is suddenly happening?

Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reset the Launch Services...
http://www.thexlab.com/faqs/resetlaunchservices.html#Anchor-Reset-47857
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Why can't I send links in yahoo mail?

When I paste a link in yahoo mail, the receiver doesn't receive it as a hyperlink and has to copy/paste it into their browser.

Thank you.
I've restarted Firefox in Safe Mode as suggested and when I open the Yahoo Mail slideshow it works fine. I guess that tells me there may be a corrupted file somewhere. I'm just not sure how to go about finding out how to correct it. When I try to switch to the 'Default Appearance Theme' it won't allow me to do it while in Safe Mode. Should I be trying this AFTER I get back out of 'Safe'?
I don't keep any cache so I'm not sure how I can bypass it. I've tried reloading the mail inbox page by pressing "Command + Shift + R" but to no avail...
This problem just came up in the last two days, so I went back one week in my Time Capsule backup to reload a copy of Firefox from a time when I wasn't having problems - still no luck. The photos won't open in the slideshow preview on Firefox unless I'm running in Safe Mode.
Thank you in advance for any suggestions as to how to isolate the file or add-on that may be corrupted...

First I tried to download Firefox 4 and was refused permission. Then I posted to this forum and received a confirmation link by e-mail, but the link failed.

I downloaded Firefox 4, but when I tried to move it into the Applications folder, I was refused permission. I tried to post this problem to this forum and received a confirmation link by e-mail, but it failed: I got the message "Something is wrong."

If you get an error message that you do not have sufficient permissions to update then easiest is to trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Link Problem in Mail

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