Link to content area - portlet not available

I have a link to a content area in that I open from another application. Occassionally, I get a "portlet not available" message. Is this related to navigating directly to the document repository? It works most of the time.
So 3 questions:
Is it acceptable to navigate directly to the content area? (My users then log on and store documents)
Am I getting the "portlet not available" message because of navigating to the content area this way?
Is there another reason I'm getting this message?
Thank you

Unfortunately, the only way to do this would be to not show the sub-folder region and add URL items in another region that link to the folder page in question.

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