Link to download a purchase
i purchased a copy of OSX Mountain Lion from the App Store yesterday, and have been told it will take 1-3 business days to receive an email with a link to download. Really Apple. 1-3 business days to download software! It should be immediate just like every other software company in the world. Seems it only took a couple hours for you to process my payment. Very disappointe.
First, Apple is closed for two weeks for the long holidays. Second, on top of that it is the weekend. Third, you didn't buy this from the Mac App Store, you bought it through the Apple Store, a different division of Apple. Your purchase has to be communicated to a real employee who will hand generate the redemption code for your purchase and tuck it away in a locked pdf which they will then send to you in two different emails, one with the locked pdf and a second with the password to unlock the pdf. And they are doing it for perhaps millions of folks buying different versions of OS X in this manner. But most important, just a little while ago when you opened your account here in the Apple Support Communities you promised in return to be allowed to post here, that you would not criticize Apple, its products or its business decisions. I'm embarrassed for you that the first thing that you did was break your promise.
Why have you bought OS X Mt Lion? Do you have a minimum of OS X Snow Leopard on your Mac right now?
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my e-mail is [removed]You can download photoshop cs6 and other cs6 software from : http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please follow the Very Important Instruction given on the page before clicking the link to download.
After downloding the software use Serial number / Adobe ID to activate the software. -
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I'm not clear, if you've had it for a year, whether you need to download, or you are just following the email?
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What happens when you click the link?
In what country are you? -
I hope you can help me. I purchased adobe captivate 8 on line and when I click on the email link to download, it comes up with 7 programs, some are 64 bit and some are not, my computer is 32 bit. I am not sure which of these 7 to download? All or just the 4 non 64 bit?
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Hello KailaRy
Check in your iTunes folder on your computer to find the files. If they are there, then drag on top of iTunes to import them in. If they are not there, then report the issue to the iTunes Store.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
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They work just fine. whatever issues you have are specific, but without proper system info, browser info and other details nobody can even begin to guess.
Mylenium -
I bought this os four days before,but unfortunately havent succed to download it,before it give me error and when i go back to my purchase order i cant find its link to download again
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http://www.apple.com/support/itunes -
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Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
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Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
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I purchased standard XI but need the download - new laptop doesn't have a disk drive. Can someone please send me a link to download so I can activate with my serial #?
Downloadable installation files available:
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Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
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Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
I have purchased a different computer and I need the link to download elements 12 on it. I feel like I have tried everything.... HELP!
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
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Question: Why when downloading a purchased movie from ITunes does it take 8 to 17 hours to download? I have an HP Laptop with Windows 7 using a core processer i7. This is the second day to try to get the movie downloaded and I still cannot watch this movie. Seems like a problem with ITunes or a scam. I use a IPhone 4 with little issues, But when using this lap top -- it is a joke.
First thing to do is get the CC off your system. Then try the direct download option linked below...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html -
is it possible to not use a credit card, to download already purchase apps for iPhone to iPad?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I want to download music purchases made on my iphone onto itunes on my pc and can't argghhh
iTunes has been running great, now I have bought a new laptop and want to use iTunes on it instead. In the meantime I have made a few purchases on my iPhone. I have iTunes up and running on the new laptop but seem unable to get the new purchases from my iPhone onto iTunes on the laptop. It keeps suggesting I erase the library on my iPhone and resync with the laptop iTunes, but surely this will mean I lose my iPhone purchases??? help, please.....
Hi there, BeckySterritt!
I was able to find this great Knowledge Base article that should be able to guide you on exactly how to get the content on your Phone down to your computer:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
If you have additional questions there is an Additional Information section with some other great links:
Additional Information
For additional information about moving your music, see iTunes: How to move your music to a new computer.
If the purchases you are looking for are not on any of your devices, see Downloading past purchases from the App Store, iBookstore, and iTunes Store.
Thanks for reaching out to Apple Support Communities for answers to your question.
Cheers,
Pedro D.
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