Link to download payment receipt doesn't work

When I click on the link to download my most recent Creative Cloud payment receipt, I receive the following message:
We were unable to locate the specific transaction you are trying to access.
I can download my October receipt without any issues.

No response at all. Nothing. I actually created this post on accident while trying to find a way to contact their customer service. I eventually was able to create a support ticket, but it still says, Open - Pending Adobe Response and the link still doesn't work.
Yesterday I tried to sign in and check on the ticket, but the support site threw an error.
This situation combined with them being hacked doesn't give me much confidence in the Creative Cloud.
Have you received a response?

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