Link to external Solution database

Hi,
Is it possible to link to an external solution database from IC WebClient.
Would appreciate any pointers to the same.
Thanks,
Piyush

Well u can not link to the external SDB but u can down load Solution and Problems from the external Data Sources ... The following link can be use ful in this context ...
http://help.sap.com/saphelp_crm50/helpdata/en/b0/879f3d8e584301af2fc18dbdd3e243/frameset.htm
Thanks and Regards,
Sumeet Mishra

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