Link to report an issue with Podcast update

Someone posted a link so we could report an issue with the Podcast app the last time there were issues with an upgrade.
I sync with my laptop iTunes. Since this latest update to the app, when I delete a podcast in iTunes on my laptop it will not delete on my i devices during a sync with my laptop. It just grays them out and leaves them on my device. It looks like I can manually delete them, but when you click the edit function to delete them, they are no longer grayed out, so you can't tell which to delete and which to keep.
I don't do anything with the cloud, because I have limited wifi service and do most of my updating at a free wifi hotspot.
If someone has that online link on where to report issues, I would appreciate you posting it again and this time I will save it.

To Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account
To Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us

Similar Messages

Apple has Major Issue with Podcast Updating

I have been getting reports from a large number of the folks we represent at RawVoice indicating they are having the same issue with the podcast listings updating in iTunes.
We are going to poll our 6000 podcasters and have them start watching this more closely. Everything has been working perfectly for such a long time most of us never check iTunes anymore.
It could be some update that iTunes is doing but it is negatively effecting many podcasters because the listeners do not know enough to hit Refresh on the subscription listing.
I know my download numbers are way down over the past week because it looks like I have not updated my show. Please check your podcast listings. If you see that they are not updating within a couple of hours of posting start submitting trouble tickets.
Something is broke and I don't think Apple is aware of it. I am getting standard boiler plate responses back from tech support. But if they have enough submissions then they will know something is jacked up.
Here is the info to submit a ticket, you will have to be persistent or you will not get a response.
http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'.

try taking down the power to the ATV since the last update. Then power back on.

Memory issue with Podcast !!!

Hi,
I have several issues with the Podcast App.
- i cannot sync podcast that i have downloaded on my laptop using itunes to the iphone,
- when i download some podcast directly on the iphone, i cannot play them, i still have to stream them,
- i have uge memory issues and i think that the downloaded version of the podcast might be somewhere on the iphone, but cannot access / delete them (over 16 GO, i have more than 4.5 GO used for 'other', that are not related to anything...)
i have tried to delete / reinstall the app, but this does not change anything...
Any help ?
Rgds

Quote
I have a MSI 975X Platinum rev 2 mb with a e6300 processor overclocked to 2.24ghz.
If your CPU operates @2.24 GHz, it means that you increased FSB frequency to about 348 MHz.
To make sure there is no misunderstanding here, let me point out the following:
Memory frequency is ALWAYS linked to FSB frequency by the FSB/DRAM Ratio you can select in BIOS. If you select 1:1 for example, the BIOS will show that memory frequency is 533 MHz. This value however, only applies to the default FSB clock speed of 266 MHz:
266 MHz x 1 = 266 MHz (or 533 MHz effective DDR2-frequency).
If your system is overclocked, what counts is only FSB/DRAM ratio, not the memory speed displayed in BIOS. That means, if you set FSB/DRAM ration to 1:1 and FSB frequency to 348 MHz, your RAM will operate @:
348 MHz x 1 = 348 MHz (or 696 MHz effective DDR2-frequency).
The main question is:
What are you talking about when you say, you can't make your RAM operate @800 MHz?
The BIOS does not offer a proper divider to get your RAM to 800 MHz @348 FSB clock speed to begin with.
You have the following choices if your overclock your system:
FSB=300 + FSB/DRAM ratio = 1.33
300 MHz x 1.33 ~ 400 MHz (or 800 MHz effective DDR2-frequency)
FSB=320 MHz + FSB/DRAM ratio = 1:1.25
320 MHz x 1.25 = 400 MHz (or 800 MHz effective DDR2-frequency)
FSB=400 MHz + FSB/DRAM ratio = 1:1
400 MHz x 1 = 400 MHz (or 800 MHz effective DDR2-frequency)
Use CPU-Z to monitor the DRAM frequency that is actually set if you are overclocking.

Issue with podcast v2.0 app seeing synced podcasts

Hi Everyone,
I would be extremely grateful if someone could explain an issue I am facing with using the new Podcast v2.0 app on my recently upgraded iphone 4S IOS 7.0.4
I am using iTunes 11.1.3.8 on a windows 7 x64 machine. I have lectures, speeches etc (which I like to listen at 2x speed) that are in mp3 format from different websites etc that I download to my PC. I add them to iTunes and change the "Media Kind" from Music to Podcast within iTunes, I have no problems applying this process, the categories & titles appear in the podcast menu and are synced perfectly fine onto my iphone 4S IOS 5.0.1. I was naturally using the standard music app to listen to the podcasts and I was happy.
I have now updated my iphone 4S to 7.0.4 and have added the podcast app to listen to the podcasts. I do exactly the same process as I have detailed above, I have no issues, I can even see the numerous titles in their seperate podcasts listed under the podcast menu under my iphone in iTunes - so they have been physically synced over to the iphone. The problem is in the new podcast app, I only have one podcast with one title listed, (the newest one) all the other podcasts & titles are not shown anywhere. If I listen to the only title available to the end and then resync my iphone, I realise that the actual title played was the oldest one in iTunes. (not the newest as listed in the app) When I listen to the same & only listed podcast in the app (always the newest one) it is actually the second oldest title that is playing (according to iTunes)
So obviously I assume the podcast v2.0 app is a lot stricter with or it needs additional requirements to be applied to an mp3 file in order that they are show up correctly in the app apart from simply changing the media kind in iTunes (which worked perfectly fine before in IOS 6 & below)
My questions (sorry to take so long to get to them) are, does anyone know what those requirements are? can I apply them to the mp3 files within iTunes or do I need to use 3rd party software to modify/add them so the podcast app will see these manual podcasts?
I hope someone can you help me out with this one as I really enjoy listening to podcasts and feel that my user experience would be greatly hampered if the limit to the availability of podcasts is only to those who have published on itunes or offer subscriptions. The ability to add podcasts manually and have them synced via iTunes is always available so surely it is only a matter of properly formatting, labelling and adding the correct tags to the files so they show up in the podcast app.
Thanks in advance for your help
Alzoo
(P.S Somone mentioned in aonther post changing the genre to "Podcast" as well, will check that out and get back to you all)

To confirm, changing the genre to "podcast" has no effect on displaying the entire list of titles or other podcasts in the podcast app. I beleive the app to have a serious bug.
I can see all the titles in spotlight search, I can search by title name or even artist name and they appear, so clearly they are available in the iphone. Another major issue is I can't play them in the podcast app. I can select one from spolight and the podcast app loads however it always play the same title that is playing, it won't chnage to the title I selected.
Another oddity (bug) is I can delete the one and only title that is listed in the podcast app and it will delete it - the title name does not change however the podcast itself changes to the next one on the list. I can keep deleting them one by one. the title remains the same but the contents of the podcast is the next one after next one as it goes down the list. So the app is not able to pick up & display the numerous titles even though it can play them.
I can change the media kind to either Audiobook or iTunesU and the mp3 files are successfully listed in both the music app or ITunesU app respectively and I have no issues seeing them all, playing them or syncing them. only issue with itunesU is can't increase to 2x speed, it says only at 1x
There really are some major flaws with the the podcast app v2.0. I will add a new ticket to the apple bugreport site for developers concerning these issues.
Ta

Arabic PDF Report generate issue with Arabic Letters

Hi
I have an issue with Arabic PDF report,its display Junk characters,
where as English PDF report is working fine and Arabic Text report is working fine.
I need help to fix the above issue.

970649 wrote:
Hi
I have an issue with Arabic PDF report,its display Junk characters,
where as English PDF report is working fine and Arabic Text report is working fine.
I need help to fix the above issue.Please post the details of the application release, database version and OS along with the database characterset.
Please see these docs/links.
Fonts Displayed As Junk Characters In PDF Report Output [ID 1218354.1]
How To Print XML Publisher PDF Reports From The Concurrent Manager [ID 338990.1]
How To Generate And Print Reports In PDF Format From EBS With The UTF8 Character Set [ID 443778.1]
How to Generate PDF Output With UTF8 in R12? [ID 778970.1]
Arabic Data Appears As Junk , Currently using Forms Patchset 16 & XML [ID 755786.1]
Why Printer Print Junk characters when printing rtf Bi Publisher Report Out Put? [ID 1497767.1]
https://forums.oracle.com/forums/search.jspa?threadID=&q=PDF+AND+Junk&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Two issues with latest update for Windows

I have noticed 2 issues with the new update. When I have a file transfer I don't want, there is no longer a cancel link. Also, when saving a file transfer that I do want, it saved it to the default location and updated my preferences to always do that. It should respect the option setting to prompt me for a download location.

KenMadsen wrote:
My options are set to "choose a folder to save the file in each time", which is not being respected anymore. The above reply does NOT address the missing ability to cancel an unwanted file transfer.
Try again please.
As long as you have a bullet in "choose a folder to save the file in every time" then it will not save files to a folder or automatically accept incoming files. The main exception to that is the initiation of a file for the first time on the newer clients. If it pops up about the new automatic saving you would click on "settings" and toggle it back to you preferred setting. The only other exception to that are images. Images sent to you via a mobile are sent to the cloud and will be cached/downloaded into your media folder. That cannot be avoided. You can cancel ongoing transfers on your end but not pending transfers.
I made this graphic to better break it down:
If you find your Skype is not listening to your configuration changes beyond what was already mentioned, you can use the following program to reset your Skype configuration. You will need to exit completely out of Skype beforehand, otherwise the reset will be incomplete.
http://www.pcdust.com/Downloads/ListFix/ListFix.exe
You can then rerun through the wizard, perform an initial file transfer, reconfigure your settings and those settings should hold.

Timeout issues with Software Update from Satellite ISP

Anyone had any experiences with resolving latency issues and/or what my ISP claims is "long ping times" causing timeout s with OS 10.4x Software Update?
I've had continuing issues with timeouts since changing ISP's to a satellite ISP here in Australia -- with our Macs seeming to be particularly sensitive.
- Can't access Software Update as it times out
- Same problems with some web sites
- Page loading can hang up and fail to complete, particularly if the page contains lots bells and whistles.
The ISP support desk has done their best, but has no Apple OSX expertise.
Ideas anyone?

Rick,
I’ve answered the questions you’ve asked, starting below. I am using a router for LAN with 2 IBooks and a Windows XP machine. For further info, I have also included all of the settings recommended by the ISP and additional test results when directly connected to the modem from my Ibook. (Hope I haven’t gone from not giving you enough information to giving too much…)
1) ISP: www.bordernet.com.au. The system is a two-way satellite link through what I think is an Optus satellite. Max speeds 64 kbps uplink and 256 kbps download. I seem to be getting consistent upload speeds of 48-52 kbps (with or without the router in use), but the download show at about 240+ kbps with the direct connection 150 kbps through the router – and sometimes things hang up altogether.
Setting a static IP address in the router seems to be slightly more stable as the hang-ups in page loading don’t occur as much, but the speed is still down. (Upload and download tests are done from http://www.ozspeedtest.com) The ISP says is not reliable, but they haven’t been able to give me something more reliable where I can get actual statistics that I can quote – they usually have me attempt to download a file from a local net and read off the download speed as it changes – with the comment back from them, “well that seems OK…) Unfortunately they have no one on the help desk who knows macs, or who can troubleshoot beyond what to them is the obvious.
2) Ping Test results (via router – see below):
PING www.l.google.com (66.102.7.147): 56 data bytes
64 bytes from 66.102.7.147: icmp_seq=0 ttl=241 time=1467.206 ms
64 bytes from 66.102.7.147: icmp_seq=1 ttl=241 time=1540.800 ms
64 bytes from 66.102.7.147: icmp_seq=2 ttl=241 time=1524.421 ms
64 bytes from 66.102.7.147: icmp_seq=3 ttl=241 time=1483.034 ms
64 bytes from 66.102.7.147: icmp_seq=4 ttl=241 time=1443.389 ms
64 bytes from 66.102.7.147: icmp_seq=5 ttl=241 time=2211.268 ms
64 bytes from 66.102.7.147: icmp_seq=6 ttl=241 time=1961.048 ms
64 bytes from 66.102.7.147: icmp_seq=7 ttl=241 time=1619.386 ms
64 bytes from 66.102.7.147: icmp_seq=8 ttl=241 time=1506.302 ms
64 bytes from 66.102.7.147: icmp_seq=9 ttl=241 time=1615.718 ms
--- www.l.google.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1443.389/1637.257/2211.268/237.610 ms
2a) Ping test results
PING www.apple.com (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=240 time=1618.438 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=240 time=2143.729 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=240 time=1804.615 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=240 time=2184.935 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=240 time=2025.381 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=240 time=1593.362 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=240 time=1460.536 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=240 time=1449.835 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=240 time=1560.768 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=240 time=1910.285 ms
--- www.apple.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1449.835/1775.188/2184.935/263.419 ms
Ping has started ...
PING 17.254.0.91 (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=240 time=1555.541 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=240 time=1483.936 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=240 time=1562.882 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=240 time=1523.844 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=240 time=1452.485 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=240 time=1497.111 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=240 time=1485.532 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=240 time=1495.856 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=240 time=1485.677 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=240 time=1504.615 ms
--- 17.254.0.91 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1452.485/1504.748/1562.882/32.186 ms
3) DNS Server: 61.88.88.88
4) Running through a Router: D-LINK DI-704P, have tried letting the modem set the DHCP itself, also using static settings given by the ISP:
IP address 10.16.143.74
Subnet: 255.255.255.252
Router: 10.16.143.73
DNS 61.88.88.88
Proxies 10.16.143.73 Port 9877
5) Same configuration when using a direct connection from the modem to my Ibook.
Test results with direct connection
Ping has started ...
PING www.apple.com (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=241 time=1452.367 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=241 time=1469.663 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=241 time=1579.472 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=241 time=1477.354 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=241 time=1557.461 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=241 time=1480.565 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=241 time=1470.410 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=241 time=1490.254 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=241 time=1477.955 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=241 time=1497.614 ms
--- www.apple.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1452.367/1495.311/1579.472/38.652 ms
Ping has started ...
PING 17.254.0.91 (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=241 time=1531.316 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=241 time=1891.331 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=241 time=1669.007 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=241 time=2108.521 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=241 time=1798.268 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=241 time=1698.021 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=241 time=1568.465 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=241 time=1918.039 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=241 time=1629.117 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=241 time=1482.781 ms
--- 17.254.0.91 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1482.781/1729.487/2108.521/187.331 ms
Hope all of this helps you to work out what is happening.
Cheers,
Frank

Issues with latest update to 7.0.2

I did the update to my Iphone 4S. Now entering my passcode causes a delay of 10 sec. It is sticking after the first number is entered. No issues with update with ipad mini. Please advise

restore it from a backup, it' s the second step
The third is to restore as new
You could also get rid of the passcode and put it back after a couple of hours, you never know....

Issues with cache updates

Hi ,
I have some issues with runtime xi cache update.
i tested the RFC dest for connection RFC Dest - INTEGRATION_DIRECTORY_HMI.
that failed with HTTP 500 internal server error .
I even tried to update the cache from TCode - sxi_cache
the error i got there was
Prefix number: entry missing for system XI1 client 200
If anyone has any idea as to why is such an error occuring
Thanks
Nikhil

Hi
<i>that failed with HTTP 500 internal server error .</i>
is not an error
Please can you check on this thread:
XI Runtime cache error: Cache contents are obsolete
Regards
Vijaya

Issues with windows updates, unable to install certain updates

Hello, I have been having some big issues with installing a majority of windows xp updates.
Here are the updates i cannot install.
*Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)*
*Windows Internet Explorer 7 for Windows XP*
*Security Update for Flash Player (KB923789)*
*Update for Windows XP (KB942763)*
*Cumulative Security Update for Internet Explorer 6 for Windows XP (KB950759)*
*Windows Malicious Software Removal Tool - June 2008 (KB890830)*
*Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)*
*Security Update for Windows XP (KB950762)*
*Security Update for Windows XP (KB951376)*
*Security Update for Windows XP (KB951698)*
My dad is also having the same issues with his mac book pro on boot camp. So i know it isnt just me.
Anyone know anything about these sort of issues?
Hope someone can help, Thanks.

I also just noticed that the net framework update that didn't install (2.0). When i checked my add/remove list it states that its already installed. Could this be an issue?

Massive Stability/Usage Issues With New Update [1.0.9.113] on Mac

Hello! So I'm new here, but a longtime Spotify user. Honestly, I have been left unimpressed and in fact quite annoyed with recent updates. Today, however, marked the first update that has rendered Spotify essentially useless on my Mac. Beyond features, this new app struggles to play a single song... on an app... designed solely for playing songs. The track length (thing at the bottom showing current place in the song) is behind by *minutes* in some songs. The play/pause button lags by about 10-25 seconds between pressing the button/spacebar and getting a response. Moving songs between playlists by clicking and dragging has become very difficult because of lagging. Just overall, a much less stable app has replaced an at least mostly stable, usable one on my computer. Is there something I'm missing? Or something I need to do, or just hold out until a new update and hope that the stability issues are resolved?

Hey
Which version of OS X are you running?
The latest Spotify version 1.0.9 works great for me.
Usually when there are problems like this, a clean reinstall of Spotify can fix the problem.
Try a clean reinstall of Spotify to see if this fixes the problem:
Advanced method:
https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify
Easy method:
Download this free app cleaner. It's super easy. Download button is on the right side
http://www.freemacsoft.net/appcleaner/
When you open up the app, click the search icon and search for Spotify and it will automatically find and delete all files on your computer related to Spotify.
I use it all the time and it's a really great tool. If you ever decide to uninstall an app, the best way is to use this tool.
After that, download and reinstall Spotify.

FD32 - Customer credit, Issue with mass update of "TITLE OF NOTE" field

Hi All,
we have requirement for mass upload of credit master records. I am facing an issue with creation/populating of Title of note field. When we go directly to FD32 transaction we have a button "Services for Object" near tiltle of second screen of FD32 through which we can create a title of note (SOOD-OBJDES) but when we go to FD32 through SHDB for BDC recording, that option is not found.
Any idea on how to handle mass update for that field?
Dhareppa

Hi,
You can use function module 'SGOS_NOTE_CREATE'. to create a note after you create customer credit limit through SHDB for BDC recording. It is going to be a separate program.
Function Module Parameters:
IS_OBJECT-OBJKEY = customer no + credit control area. --> ex. 20000000140001
IS_OBJECT-OBJTYPE = BUS1010
IP_TITLE = Your title
IT_CONTENT = your note content.
Cheers,
Chaiphon

Anyone else have issues with latest update?

Yesterday morning I closed out of Firefox and found a window advising that there were updates and asking if I wanted to install them. I plugged my MBP in so it had power and reconnected the external drive that I use for Time Machine and approved the install, accepted the terms and watched to see that it had gotten started, then went to take care of other things. I was busy most of the day and never checked on its progress, but went to use it in the late afternoon and found it stuck at the "moving items into place" section of the update. Since more than 6 hours had elapsed since the update started I killed it by holding down the power button. Waited about a minute and restarted it, wasn't surprised when it failed to reboot. Inserted the original SL Install DVD and booted from that then repaired the disk and restored from TM backup. Only some minor issues after restore, easily resolved, but this morning I got prompted to install the same updates again, Is this a good idea, or should I wait a few days before attempting to install these updates? I have already hit the "Not Now" button, but expect I will be prompted again before long.
Thanks,
Bill

This sort of helped, I installed each update separately, leaving the OS X 10.7.3 update for last and it still failed, unless it is supposed to take longer than 2.5 hours to complete. I just finished restoring for the second time, I'm not sure what is wrong, but I will wait a while nd see if others have problems with this update.
Thanks for the suggestions.

This is just to report a problem with Apple updates. I updated recently and the computer brought up my 2012 desktop with all my 2014 files and data including stickies missing! Now I hesitate to do another Apple update. What would you do?

Apple Updates: This is just to report a problem. I updated recently and on restart the computer restored up my 2012 desktop with all my 2014 files and data including stickies missing!!! Now I hesitate to do another Apple update. What would you do?

If all your files are missing
You may have logged in as a different user, such as Guest. Open the Users & Groups pane in System Preferences. Your name should be at the top of the user list, under Current User. See also this support article.
If files are missing from one folder
Change the Finder view mode; for example, from icon view to list view, or vice versa.
If files are present, but seem outdated
You may have started up from a different volume (disk.) Open the Startup Disk preference pane and check the selection.

Issue with software update on Lumia 800

I recieved a notification of a Software update for my Lumia 800 yesterday morning and connected to Zune to upgrade from 7.5 to 7.8.
The first time I tried, it sync'd the phone then didn't go any further. I cancelled it and started again, this time it gave me a progress bar - step *of 10 and percentage done. Everything was ok until it got to step 9 where it turns the phone off then back on again - the phone came up saying new update installed but Zune hung for hours and didn't get to step 10.
My phone still says Windows 7.5 but no update available. I've tried a number of times to roll back to the old version but always hangs at step three - shows a picture of a computer with the phone but the cable not connected with a white arrow pointing as if to say you have to connect the phone but it's already connected.
24hrs later and still no joy.
Info on phone says -
OS Version 7.10.8773.98
Firmware Revision number - 1750.0823.8852.12430
Harware revision number - 112.1402.2.4
Yet no changes to my phone as per the blurb about the new improvements
scottie3ato
Attachments:
2013-03-17_10-40-46_424.jpg ‏1580 KB

My advice for you is to NOT update to 10.7.3, especially since you have a Macbook Pro. This computer is having lots of problems with this update, and since you don't have a backup organised, don't take the risk.
My computer was stuck on the update for 25 hours, and I had to hold the power button down and eventually restore from backup. If I didn't have a backup, I would have lost everything!!
If you really want this update and can't wait anymore, download the combo from the apple website (google it to be sure).
By the way, I just googled and it appears apple has withdrawn the update? See
www.theinquirer.net/inquirer/news/2144300/apple-pulls-mac-lion-snow-leopard-upda tes

Link to report an issue with Podcast update

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