Linked images not showing

Hi,
We're running Illustrator CS4 across a suite of 12 Macs on OS X 10.6.8. Over the last couple of weeks, several accounts have been hit with the same problem, that linking an image in an Illustrator document will not show the images, but just a bounding box. The link information is correct, but I've found no way of getting the image to show, aside from embedding it. Furthermore, saving a document in this state will cause Illustrator to crash when trying to reopen the document.
We use network accounts for the Macs, so all installs are local on each machine, but users access their profile directly from our server. Therefore, all links reference a location on our network and not the local drive. However, there does not seem to be anything wrong with the installs as the issue is with accounts and not the individual client. Once the issue occurs for a user, it occurs on any Mac they log into, while unaffected users can use any Mac without issue.
Our network has run in this state for a year now and the problem has only surfaced recently. I've tried clearing user's preference files relating to Illustrator, but this has had no effect. It's also random when creating a new user on the network, as some will have the issue and others not, despite all being created with the same set of default preferences.
If anyone has come across anything similar, or has any idea of what to look at with this, I'd be very grateful for some help.
Thanks,
Simon

Hi Steve,
Thanks for the response. First of all, you'll have to excuse me if I get a few points wrong, as I'm not too familiar with Illustrator. However, in answer to your questions;
The layers panel is showing "<Linked File>" next to an empty white box.
Turning off preview does show the boxes you describe.
I've no idea how to go about checking if an image is beyond the mask bounds. However, I've used the same image for testing across accounts and it displays fine on those that aren't having this issue.
Also, in the top left corner of Illustrator, the name os the linked image does display and the options available when clicking that do seem correct and working. Relinking from there does nothing, but I can open the image for editing etc. None of this helps in getting the image to display though.
As for the server side, we have always used a Mac server at the same version as the clients.
Thanks,
Simon

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    margin-left: 8px;
.fltlft { /* this class can be used to float an element left in your page. The floated element must precede the element it should be next to on the page. */
    float: left;
    margin-right: 8px;
The code in the header div is:
<div class="fltlft">
    <a href="http://www.ibewlu220.org"><img src="../_images/_Logos/IBEW220logo.gif" alt="IBEW LU 220" name="IBEW LU 220" width="240" height="120" id="IBEWLU220" align="left"/></a>
</div>
<div class="fltrt">
    <a href="http://www.ibew.org/" target="_blank"><img src="../_images/_Logos/ibew_logo.gif" alt="IBEW" name="IBEW" width="120" height="120" id="IBEWLU220" align="left"/></a>
</div>
Thanks for your help.

When things go wrong, it's almost always a code related issue. Validate your code and fix reported errors. You have duplicate usages of the same ID. And you have name attributes with spaces in them. IDs and Names must contain single word tokens, no spaces allowed.
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.ibewlu220.org%2F_html%2F_Unit s%2FCPNPP%2FCPNPP.html
Let us know when you get the code cleaned up and we'll take another look.
Nancy O.

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