Linked information not showing up in Preview, Blank box export to ppt

-Operating System: XP
-OS Patch level: SP3
-Office Version: 2002
-Flash Player version: 10
-Xcelsius Version and Patch Level: 2008, 5.0.0.99
-Xcelsius Build number (Help>About Xcelsius): 1,2,0,247
-Business Objects Enterprise version/patch level (if applicable): N/A
-Issue Description:
-Steps to Duplicate:
Issue One:
I have used a series of gauges and linked them to data in an embedded excel file.  When i look at the preview the gauges are all registered at the miniumum possible, as if there was no data.  If i hard code the data it works fine.  My reports need to update monthly, weekly, and daily, so I don't want to hardcode all this information.
Issue Two:
When I export to Power Point I get a slide with a blank box as its only data.  The box is just as if I had used forms to create a white box with an outline.  (I already searched the forum and saving as ppt isn't doing the trick)
Edited by: MRJordan on Sep 9, 2009 9:57 PM

Hi,
There were couple of bugs with SP1 and Fix packs which were fixed in recent fix packs and service packs( i.e. SP2).
I am not sure which data connection you are using. It's not a bad idea to move to the latest patch. There were some issues with canvas going blank or some components not behaving correctly which was fixed in FP3 and SP2.
Please provide more detail on your 1st issue and it would help me to help you better.
Thanks,
Amit.

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