Linking replies to messages when "Mail is unable to find your response"

Hi all,
I have discovered that for some of my email Mail.app can't seem to find the reply sent when I click on the grey reply arrow that sits to the left of the email. I see the following Error Message: "Mail was unable to find your response to the message "###". You may have deleted the message." I have noticed that this usually occurs when I have replied to email via the .Mac website, instead of from my computer using Mail.app. For instance, when I travel.
The problem may be because I use my full name as the Full Name (sender identity) when replying via the .Mac website, but use my initials and surname as the Full Name (sender identity) when replying using Mail.app on my iMac. However, I am not convinced that this should make a difference as the actual email address is the same for both.
What I would like to know is, can I link the sent email to the original email? I can see them both and I'd love to be able to tell Mail, "Hey this was my reply!"
Any help or advice gratefully received.
TIA.

BUMP
Anybody know how to get the reply arrow icons to actually find the replies I have sent?
Or is this a case of whenever you reply to an email via the .Mac website, Mail.app will know you replied to it, but can't link the grey arrow to the message in the Sent Mail mailbox on the server?

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Any Update on Mail's "unable to find your response"?

This has been discussed here in past years, I can see, but I'm still wondering if there's been a fix....
My Mail program (2.1.3) is still doing it about 50% of the time. An email I responded to just last night, still in my InBox (or it could be in the Trash as well) -- this morning I can't find using the round gray arrow, getting the same error message saying "Mail was unable to find your response to..."
Any fix for that? Isn't it about time for Apple to fix this? Or is Tiger a Dinosaur Apple wants to dump and forget about?.....

In your Inbox messages, whenever you reply to a certain message, there is a curved gray arrow created to the left of the message. When you click on that arrow, the reply message is suppose to open in a different window.
Ah, I see, thanks, is this a Pop or IMAP account?
I wish I could embed a screen shot....
To insert images into your post, use the <img>-tag. Note that the image you want to use in your post needs to be hosted online (e.g. on your .Mac website, etc.); you can not upload images to Apple Discussions.
For example...
<img src="/___sbsstatic___/migration-images/123/12353944-1.jpg">
displays the file stored at your specified location.

Mail was unable to find your response

In the message viewer window, when you have responded to a msg, there is a little arrow icon. When you click on that icon, it's suppose to bring up your response. I have five email accounts (I know, I know, simplify) 1 .mac acct., 2 pop accts., and 2 IMAP accts.
I can use the response icon for all but one of the IMAP accounts (my main account of course).
So of the two IMAP accounts, the response icon works for one, but not the other. They have the exact same incoming mail server, and outgoing SMTP server, and they both are configured the same way in Acct Info, Behaviours, and Advanced settings. The only difference is the account user.
I'm stumpped. Any ideas?

This is a problem that has been reported here quite a few times and for which no solution has been found yet. Doing some cache-cleaning, or even just restarting the computer, fixed the problem in some cases.
Read the following article for general troubleshooting and cache-cleaning procedures:
Resolving Disk, Permission, and Cache Corruption
In particular, be sure to verify/repair the startup disk (not just permissions), as described there, and to read this as well:
Side effects of System cache cleaning
In addition to the utilities mentioned there for cache cleaning, you may also consider OnyX or Cache Out X, which are free.
Another thing that may be worth trying in your case is this:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is stored.
3. Locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
4. Move the “IMAP-” account folders to the Trash. Note that you can do this with IMAP-type accounts because they store mail on the server and Mail can easily re-create them. DON’T trash any “POP-” account folders, as that would cause all mail stored there to be lost.
5. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index -- Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
6. As a side effect of having removed the IMAP account folders, those accounts may be in an “offline” state now. Do Mailbox > Go Online to bring them back online.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Error - "... unable to find your response..."

When I click on the 'curly arrow', indicating my reply to an e-mail in my InBox, for another look at it, I (mostly) get this:
"Mail was unable to find your response to the message “xxxx”. You may have deleted the message"
The reply might have been sent only minutes before or weeks ago. Sometimes a reply I sent an hour ago is visible while one sent an hour & ten minutes ago isn't.
In all cases the reply is still in my Sent Mail folder and readable from there.
I've Rebuilt Mailboxes and am using a POP account.
Quitting Mail or Restarting the computer make no difference.
Using 10.4.9 with Mail 2.1.

Although one might think that re-creating the index should fix this problem, that almost never works. What sometimes works is restarting the computer or doing some cache-cleaning — don’t ask me why.
Read the following article for general troubleshooting and cache-cleaning procedures:
Resolving Disk, Permission, and Cache Corruption
In particular, be sure to verify/repair the startup disk (not just permissions), as described there, and to read this as well:
Side effects of System cache cleaning
In addition to the utilities mentioned there for cache cleaning, you may also consider OnyX or Cache Out X, which are free.

TS3276 Apple Mail cannot find replies or forwarded emails -- the little arrows on the left of the list of emails: "Mail was unable to find your reply to the message '[subject of message]'. You may have deleted the message." I did not delete the message.

Apple Mail cannot find replies or forwarded emails -- the little arrows on the left of the list of emails: "Mail was unable to find your reply to the message '[subject of message]'. You may have deleted the message." I did not delete the message. Bug in the program, or am I missing something?

Of course they're in my Sent folder. Then why can't Apple Mail find them?

Mail was unable to find your reply to the message ".....

I keep getting this message when I try to look for a reply from within mail by clicking on the reply arrow in the inbox that shows I've replied to the message:
"Mail was unable to find your reply to the message "...." You may have deleted the message."
https://skitch.com/jasondebruler/rshsf/mail
This only happens when looking for sent items from my Exchange account. The feature works correctly on all of my gmail accounts.
I have verified in the preferences that this account is set up (box is checked) to properly "Store sent messages on the server".
Any insight would be appreciated. Thanks!

Cheers for that. Yes they match, the sent folders are the same both locally and on the web interface. They both updating almost instantly when i send something.
The problem is when replying, although both sent folder views contain the sent item, the little reply arrow cannot link to replied sent item. I have attached an image of the message:
http://gallery.me.com/martinwhiting#100231/b&bgcolor=black

"Mail was unable to find your reply to the message... You may have deleted the message."

I'm experiencing some kind of corruption in Mail's ability to connect replies to messages.
The error I'm starting to get says this:
"Mail was unable to find your reply to the message... You may have deleted the message."
And these emails are no longer threading like conversations and when you click on the little "read reply" arrow icon it can't find the reply.
What could be up here please?!?!?
Thanks!
David

CT,
Thanks SO much for a reply.
Yes it survives a restart, but i had no idea about this "Rebuild" option.
Trying that now!
Cheers!

Why do I get a error saying mail was unable to find your reply. You may have deleted message.

when sending email, I sometimes get an error stating: Mail was unable to find your reply to: You may have deleted message. This does not happen with every sent message but it is doing it more and more. The reply is no where to be found.

You posted in a 4 month old dead post.
You would do better by posting a "New Topic" in the OS/Mail forum area of which os you are using. You will need to indicate which version os you are using as well as which version of Mail you are using in order to get the proper attention to your post. This will help the users reading your post to suggest solutions.

What settings do I need to have on my macbook pro to access student.ashford.edu when I get the following error message: The system is unable to process your response at this time. If you feel you have received this message in error. Please contact your Sy

what settings do I need to have to access Ashford University's student portal using either Safari or Firefox when I get the following message: The system is unable to process your response at this time. If you feel you have received this message in error. Please contact your System Administrator, or try again at a later time.

I am able to get to the Ashford University login display with no difficulties with both Firefox and Safari. Obviously without a student password I cannot go any further. If you can do the same, then clearly the problem is at the other end. If that is the same case with you, then there is no advice that I can give you but to stir the pot as best you can.
Ciao.

TS3276 Mail was unable to find your reply to the message. You may have deleted the message.

Mail was unable to find your reply to the message “subject”. You may have deleted the message.
Using IMAP account. Just started happening last week. Any suggestions?

NO suggestions for fixing it Frank, but I'm having the same exact problem. I have taken to copying all messages before sending them, and sending them twice. What a pain in the ... um, neck!

Mail is unable to find response to messages

When selecting the backward arrow icon in the mail column view I get an error message reading 'Mail was unable to find your response to the message “message title”. You may have deleted the message.'
This occurs frequently, even right after sending an e-mail. I am confused as I did not delete the copy of the outgoing message and it is still found in the "sent" message mailbox.
This did not occur in my old Powerbook but has started in my new MacBook Pro. I have everything set up the same as my Powerbook so, again I am confused. The email accounts are POP (not imap), if that makes a difference.
Any info would be helpful. Thanks!

This is a problem that has been reported here quite a few times and for which no solution has been found yet. Doing some cache-cleaning, or even just restarting the computer, fixed the problem in some cases.
Read the following article for general troubleshooting and cache-cleaning procedures:
Resolving Disk, Permission, and Cache Corruption
Be sure to read this as well:
Side effects of System cache cleaning
In addition to the utilities mentioned there for cache cleaning, you may also consider OnyX or Cache Out X, which are free.

Unable to find your reply

In Apple Mail Inbox window after replying to an e-mail then clicking on the reply arrow icon to see the reply, I get the error dialog box "Mail was unable to find your reply to the message "SUBJECT". You my have deleted the message.
Also, when I check the "sent" box for the reply, it is missing.
But I haven't deleted the message.
And I have run "rebuild" but it didn't help.
Any suggestions please?

The "store sent messages on the server" options is only for IMAP and since this is a POP account, it doesn't have this option.
BUT...I played around a little and deselected "store sent messages on the server" on one of my IMAP accounts. For the heck of it I checked the POP account and to my surprise, the sent mail replies are now visible.
Then I went back in and reselected "store sent messages on the server" for the IMAP account and the POP account sent mail replies remain visible.
So, doesn't make sense to me..but it now works fine.
Thank you for your help?
;-)Jon

"Airport Utility was unable to find your Airport after restarting"

Airport Express B has been working great for two years, and suddenly it can't be found in Airport Utility.
When I hard reset it, and re-set it up again, I go through the whole procedure, using the Utility to write the new settings : "The settings for this Airport Express have been successfully updated...waiting for Airport Express to restart" and at that point nothing happens - the light stays continuously green, no restart, and shortly afterwards I get the failure message "Airport Utility was unable to find your Airport wireless device after restarting".
I come out of Airport Utility, reopen it, and it can't find the Airport Express. Nothing. A £65 brick that has ceased to be, and this forum is full of people with similar problems. I've tried all of the fixes, including hard-wiring it using Ethernet, and again it goes through the whole procedure abut when trying to restart the AE, fails to find it.
Are Apple making any response to these issues ?

Thanks Martin - I can download it from the Apple website, according to this discussion :
http://discussions.apple.com/thread.jspa?threadID=1085243&tstart=30
My concern is that a) it may not work with an Intel MBP, and that it may break my Airport - totally. Could you let me know what you're running it on ?

Airport Utility was unable to find your Airport device after restarting.

- I just updated the firmware on my base station (it a white dome?? i think snow?) to 5.7
- I am running AirPort Utility 5.5.2 (also recently updated)
- I have (3) AirPort Expresses (just updated firmware yesterday) and now are not being seen in the airport utility. They had been running for about two years just fine.
I have done a hard reset and was then able to see the Airport Express and go through set up. Upon finalizing the set up I get this message:
"Airport Utility was unable to find your Airport device after restarting."
This is happening with all 3 AirPort Expresses

Hello !
I had the same kind of problems when I upgraded to the latest version of Airport (5,7).
The Airport express seemed to have been disconnected, and nothing I could do to reconfigure it, after hard resetting it, seemed to be working.
I did two or three hard resets before remembering having been in a situation like that a while ago.
I went back to the Mini, **deactivated the firewall (in the "preferences" panel), then deactivated also the firewall of the Modem/router provided for my internet connection. Then I went in the other room and did another hard reset of the Airport express, came back in the mini's room, opened the Airport utility, the icon of the Airport express was already visible (which wasn't the case before... ), did the re-configuring.
The reconfigured Airport express reappeared very quickly, then I reactivated the firewalls of the Mini and the router. Voilà !
It took less than two minutes !
And since then the Mini have been streaming music without a glitch to the Airport express.
I hope this will help you and others !

Mail was unable to find reply to message

Hi Guys
Im using OS X Yosemite (10.10.1) and use Mail with Exchange for emails. Just recently when I click on the grey return arrow to view the reply ton an email I have sent, it get the following error message:
'Mail was unable to find reply to your message. You may have deleted the message.'
The message has not been deleted as I can see it by going to my Sent folder. It has also worked in the past.
Our whole office (10 people) are all set up EXACTLY the same with Mail/Exchange and are all using Yosemite. Some of us have the same issue as me, and others work perfectly.
Does anyone else have this issue or a solution?
Cheers
Sara

Hi,
I have the same problem but try this. On my mac is works but only with old messages not new replied.
go to Library->Mail->V2->MailData and look for files started with word "envelope". Put this file to trash logout and log in and start mail Wait for reindex...on my mac it works with all replied arrows but problem is when I reply to new message and then click on arrow I have the same error about potentially deleted message.

Linking replies to messages when "Mail is unable to find your response"

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