Linking to baggage file

in RH8, I'm trying to create a hyperlink within a topic to a baggage file, which I imported as a pdf. Is this good practice? because I was able to do it, but now when I try to view it, it views fine. But back in design mode, I get the robohelp error message, where it asks if you want an error report or not, then kills RH.

Yep.... couple of saves did the trick, I'd experienced this a while ago but couldn't rmrmember what to to do - Thanx once again. In the end I had to remove the image again as if I didn't when I saved, iweb would restore the link I had just removed so her was my workfolw.
Delete image.
Save
Quit and relaunch.
Add new image
link to file
Save
Quit and relaunch
Publish
Not sure if 2 quits and relaunches are necessary but it worked so I'll keep it that way.

Similar Messages

Remove broken links to baggage files

Yesterday I thought I would take a shortcut and copy/paste the Index file from one project into a another project. The problem is, I was careless and copy/pasted the Table of Contents file by mistake, renamed it for the current project, saw what I'd done when the TOC changed right away, then had to fix things in a hurry.
I put the original Table of Contents file back, but Robohelp remembers links to baggage files from the bad TOC that are not in the current project, and displays them in the Project Manager with a red X through them. I can't find any way to delete them. How do I clean this up?
Thanks!

I haven't tested to be certain, but perhaps the dev team put measures in place that disallow deletion until any links to the baggage files have been removed?
Just a thought... Rick
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Linked PDF Baggage File

Hello,
I am using RoboHelp 9 to create chm files on a Windows 7 machine. I have several pdf baggage files in my project that I link to. All works well, except everytime I click on a link to a pdf I get a File download security dialog to Open or Save the file.
Is there a way to just have it open the file or is this controlled by Windows security? I can open pdf files on my machine without any dialog box appearring when using Windows Explorer.
We would rather not have users making copies of the pdf files if they choose Save.
Thanks
John

Is this on a machine with IE9 installed? If so see announcement 3 at http://forums.adobe.com/community/robohelp/robohelp_html
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Changing external links by baggaged files

Hello,
I'm a new user of RoboHelp.
I have generated a web help from a word document, correctly paginated, with titles and good styles.
In the word document, I have many links to external files, that can be displayed from the web help.
This works well, but the external files are link to a specific directory.
After generating this help, I would like the external files be embedded in the web help, so that they can be accessed from wherever.
So, I need to create baggaged files, and drop them to the link into the page.
Does it exist a way to generalise this action ? Because as I said previously, I've got many files to embeed in the web help.
Thanks a lot for your help,
Regards
Sylvain

Hi Sylvain and welcome to the RH community.
You have to point to a file (or files) you want to add as baggage. You can multi-select files when you add them but that is the extent of any generalisation.
Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
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Force PDF baggage file to open in Adobe Reader?

Hello, I develop WebHelp using RH10 and have noticed that in my published output, linked PDF baggage files launch in the users' browser window rather than in Adobe Reader. Is this something I can control?
This seems to be the case no matter how I set the options in the Hyperlink Properties dialog (Page Default, New Window. etc).
Thanks,
Mike

http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How to sync page icon in TOC with file type of baggage file?

all our pages are linked to baggage files (yes, we're also
using RoboHelp for document archiving). is there any way to set up
the skin such that the page icon in the TOC reflects the type of
the attached baggage file? i.e., shows the acrobat icon when the
baggage file is a .PDF, the MS Word icon when the baggage file is a
.DOC, and so on.
thanks much for any help/pointer
--meg

When I have created bitmap icons in the past (used to work for a software company) I used to create them with either a icon creator tool (Axialis) or directly in photoshop.
For color depths 24 BPP or less, the transparency is coded by using a fixed color. Each pixel that have this exact color will be converted as transparent when the image is loaded in the toolbar. Usually, the color used is green RGB(0,255,0) or magenta RGB(255,0,255). The problem of this method is that if you use a pixel of that color in your icon image (not the background), it will be converted as transparent. The other issue is the poor quality of the borders (around the icons) because it does not permit smooth transparency. In other words, a pixel is either 100% transparent or 100% opaque, there is no variable transparency. It results in "aliasing" on borders for icons with rounded shapes.
This is an old technique so you will struggle to get the desired results but worth you having a look for "creating bmp icons with transparency" online.

Baggage Files keep disappearing

I am aware of the RH6 issue of the baggage files not being
able to be added the traditional way, and the user having to add
them manually in rhbag.apj file. I have done that and they do work
after that is done, but my problem is that they keep disappearing
after some time, and I will have to go in manually to add them
again. I add them, they work, and then after a couple days and a
couple compilations they are removed again and my link doesn't work
of course. Does anyone know a work-around to this, and how to make
them permanently stick? Or, am I to accept this nuisance and find a
different method for displaying these files? Any advice is greatly
appreciated!
Danni

I link to .pdf files from the TOC with no problem.
Danni, you mention,
"...and the user having to add them manually in rhbag.apj
file."
I always import baggage files in the RH explorer view, and I
let RH take care of the rhbag.apj file. (This is not to reject my
colleagues' advice to edit the file. It may be necessary. I haven't
needed to do that.)
RH also keeps the baggage file list in a database table in
the .cpd file. It has a separate table for links to baggage files.
On the rare occasion when I have a problem, I discover an
error in the database table. For example, each topic and baggage
file has an ID number, and sometimes a file ID acquires a "minus"
sign. Normally that's a "missing file" flag, but RH can't reconcile
the database flag with the file's presence in the project folder.
Open a backup copy of the .cpd file in MS Access, go to
tables view and open the ones for baggage files. If you see a
negative topic or file ID, and you know the file is in the
project's Windows directory, delete the minus sign.
If you see entries for baggage files that you know are
obsolete, and you've removed them in RH and the project directory,
delete those entries. Save before you exit from Access.
Access may warn that you won't be able to save any changes
unless you convert the database file to your current version of
Access. I've ignored this warning and successfully saved changes.
On the other hand, I don't believe any harm would come from
updating.
Temporarily change the name of the original cpd file and
substitute the revised copy with the correct file name.
Launch RH and open the project. The baggage files should be
straightened out, but if not, try importing the "missing" ones from
a location outside the project directory. (The corollary is that
you shouldn't try to import a baggage file that's already in the
project directory and may be in the rhbag.apj list as well. That's
what sometimes confuses RH.)
Interestingly, when you import a file that RH previously
couldn't find, sometimes the import dialog says the baggage file is
already in the project, do you want to overwrite it? Just say yes.
Don't try to explain it, because RH can't tell you why it has to
overwrite a file that isn't there.
Of course, you have the option of going back to the original
.cpd file by removing the new one and renaming the old one.
Sometimes I start by making a copy of the entire project, but then
I have to label and remember which folder contains the version I
want to use later. Don't use the "recent projects" list in RH
unless you revised the project name for the copy.
Harvey

Can't Delete Baggage Files

So I have a baggage file with no more references to it in my
project, yet the "delete" button is greyed out. I've also manually
removed the file from rhbag.apj, yet it still appears in my baggage
file list.
Any ideas?

Aaron,
Before you throw away that .cpd file......
Make a copy of the .cpd file.
Launch MS Access and open the (copy) .cpd file.
CLick to view TABLES.
Two tables are relevant: Baggage Files and References to
Baggage Files.
The database structure is not hard to fathom.
The Baggage Files table lists and assigns a number to every
baggage file that (it thinks) is in the project. If there's an
entry here for a file you are certain does not exist, that's a
glitch. Delete that record from the (copy) .cpd database.
(Alternatively, follow Peter's instructions on how to delete and
rebuild a .cpd file.)
The References to Baggage Files table lists each link by
baggage file number and topic number. (There's another table that
lists and assigns numbers to every topic that -- it thinks -- is in
the project.) If the references table has an entry, check the topic
that supposedly has a link. If it's a bad entry, get rid of it.
Temporarily rename the original .cpd file and rename the copy
as the original. Open the RH project.
(Alternatively, trash and rebuild the .cpd file and open the
project.)
Good luck.
Harvey

Link to bookmark in MS Word baggage file

[RoboHelp 9]
I'm sure this must have come up before but I haven't found it. I have bookmarks in a Word document, and that document is a baggage file in the current project. How do I insert a hyperlink in my topic that opens the Word doc at a bookmarked location?
Cheers,
Mike

Hi Mike
Assuming it's even possible to open a Word document at a bookmark, one way to accomplish it and leave the document as a document would be to use a Redirect topic.
Just create a topic that will only be used to open the document. Then add the redirect code to the HTML.
Create a totally blank topic. I typically name these topics Redirect_Topicname.HTM so I don't confuse them with other topics. (Change Topicname to something indicating what the topic redirects to.)
Display the HTML code.
Locate the section near the top of the file containing the grouping of META tags.
Insert the following line somewhere in the META tags. It doesn't matter where it is inserted, just as long as the line appears somewhere in the list.
<meta HTTP-EQUIV=refresh CONTENT="0;URL=FileName.DOC#bookmark_name">
Hopefully this helps. (and works)
Cheers... Rick
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Can't delete baggage files/folders

Running robohelp x3, I've somehow generated files in my
baggage files that I can't delete. They are missing files (since I
didn't create them in the first place) and I can't delete their
reference or (because they are referenced) the folder it's in. I
think I might have edited a file within the generated set of files
instead of my master set, but I can't seem to fix it. These are the
files that I can't delete:
whmsg.js
whproxy.js
whtopic.js
whutils.js
whver.js
How do I get rid of these?

Hi Judi_PP and welcome to our community
These files are JavaScript files that are used with WebHelp
ouptut.
I've described how to clean the HTML files so they properly
work at
this
link.
I'm a bit suspicious that you may have lots of work ahead of
you... Rick

Baggage files will not display/open

Using Robohelp 9, Baggage files have been added to project and links created to them but linked baggage files will not open when project is generated. Using local drive and have attempted display in IE10, IE10 (compatability mode), IE9, IE8 but get same result.

You can always “roll your own” fake webserver by using the method offered by Peter Grainge (http://www.grainge.org/pages/snippets/snippets.htm#browsers) from these guys http://www.helpandmanual.com/hm2go.html

Importing large amounts of baggage files?

I'm making generating a new roboproject from a Word document.
Only one of the problems I'm having is that the Word document
contains a lot of links to external files. These links still exist
in Robohelp, but they don't refer to right location anymore.
How do import all those external files fast and easy way
(instead of one by one) as baggage files in Robohelp?
Is there an other way to work with external files?

"fast and easy"? Ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha,
ha, ha, ha!
But seriously, folks...open the rhbag.apj file in Notepad,
see how the baggage file entries are formatted, and format each of
your new entries in the proper format in another file (you might
need a good Replace tool like FAR), and then add them to the
rhbag.apj file.
An alternate method might be to perform the new entry
formatting in Word,
but then filtering those results through Notepad first
, then copying the straight text into the rhbag.apj file.
Good luck,
Leon

Linking to PDF Files in the Table of Contents

I know there is a way to link directly to a PDF file from the table of contents, but it is beyond me. Anyone know how to do this?
Thanks, Kathy

Hi Kathy
It's probably advisable to first add the PDF as a Baggage File. Then when you are creating the TOC entry point, you point at the Baggage File.
If that wasn't what you were hoping to see, you could also do it by simply linking to the PDF as you would a Web Page by specifying the explicit URL that would open the same file if you were doing it using a browser.
Cheers... Rick
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Dynamic link to external files

Is there a way to dynamically link to an external file?
Currently, when you link to a file, RH puts a copy of it in its
working directory and lists it as a Baggage File. Once that's done,
that file's dead; if the original file gets updated, I have to
manually re-link to that file so that it can update its Baggage
File version of the file. If the original file gets updated 30
times per week, that's 30 manual udpates I would have to do. (Or
once at compile time, but even that's a stretch to have to
remember!)
Is there a way to link to that always-evolving file and so
that it only grabs a copy of it at compile time?

I don't think this is built in to RoboHelp - I don't have the
latest version, though. I take it this file is not HTML. What type
of file might make a difference in how any workaround is
implemeted.
My first thought would be to make it always external but then
it has to be shipped with the CHM file. To link to an external
file, Micosoft has a javascript function called parser which will
find the correct path if it is installed in the same directory as
the .chm. This is explained in HelpWorkshop's help file. I could
send you the code if you'd like.
In using this, I have found that every file type responds
differently - some open directly in help viewer, some open their
own application, and some throw up a dialog that it might be
unsafe.
Another option would be to have it edited while in your
RoboHelp project directory. i.e. consider that file the "original."
Unfortunately, I think you'd have to share the entire project to
allow someone to do this and that might open another can of worms.
Good luck,
John

Problem linking to PDF file from generated help

I am using RoboHelp HTML, Version 7.02 to create WebHelp, and
I cannot open a PDF file that I linked to some text in a topic. (I
created a PDF file that contains all of the help system's topics so
users can print them all.)
I can open the PDF file just fine when I preview the topic,
but I cannot open the PDF file from the generated help system. (I
set up the link to open in a new window.) When I click the link for
the PDF file, nothing happens, not even an error message. If I
right-click the link and select Properties from the menu, the
Properties dialog box shows the following path to the file:
file:///C:/Users/Myname/Documents/My%20RoboHelp%20Projects/project%20folder%20
name/!SSL!/WebHelp/print_all_help_topics.pdf
To create the link, I first copied the PDF file into my
project folder, Then I right-clicked the Baggage Files folder and
selected New>Baggage File, and clicked Open to add the file to
my Baggage Files folder. Then I dragged the file name from the
Baggage Files folder onto the selected text in my topic, saved all
and generated the WebHelp.
Does anyone have any ideas how I can fix this problem?
Thanks!

Hi Rick.
Yes, mark of the web is selected. I just turned that option
off and re-generated and the PDF opens just fine, but of course,
I'm getting the Internet Explorer message that my browser is trying
to restrict the webpage from running ActiveX controls ... I was
using mark of the web so that my customer's users won't get this
message, although I don't know what ActiveX controls my help system
would be running. I'm just hoping that my customer doesn't balk at
this message appearing. Is turning off mark of the web is my only
choice for getting the link to work?
Thanks for your help and your welcome message. In case you
can't tell, I'm a newbie to RoboHelp. BTW, your website was
invaluable in helping me to create the link to begin with. Thank
you!

Linking to baggage file

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