Linking to destination in PDF not working in published project

I have a Captivate 8 project where buttons open an external pdf to specific destinations or pages within a PDF document. I append "#" followed by the destination name or page number to the URL and that works perfectly when I'm testing the project within Captivate. However, when I publish the project and run it in a browser (IE 11 and Chrome) or the standalone Flash player, The pdf file opens on the default first page and the destination info appended to the URL is no longer there. To summarize, the destination linking works perfectly in preview mode, but it gets stripped out when the project is published. Is anyone familiar with this issue and/or how to fix it?

Did you try previewing all the pages in browsers?
Click on File>Preview in Browser>Preview all pages in your_browser_name.exe.

Similar Messages

  • Buttons not working in published project in Captivate 4

    Hi,
    I have been able to create projects using powerpoint 2007 and Captivate 4, and when published, the buttons connect to the appropriate URL's.  I just started a new project, importing a powerpoint.  When I preview it, the buttons work and the URL's open.  However, when I publish using the email option, and view the project, the buttons don't work. I don't think I'm doing anything differently from previous projects.  I've installed the latest version of Flash, and they are still not working.  I'm not sure what to do next.
    Thanks!

    Welcome to our community
    If you are emailing the Captivate published file, likely the end user is running it from a temporary folder from their C drive. And that causes a security issue with Flash.
    If you insist on using the eMail method of distribution, you need to also instruct the user to save the attached files to a specific location, launch the HTML file. Then ensure they configure their Flash player security settings to acknowledge the location where they saved the files as being safe.
    Click here for more
    Helpful and Handy Links
    Begin learning Captivate 5 moments from now! $29.95
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcererStone Blog
    Captivate eBooks

  • External link to location in PDF not working

    I can't get an external link to open to a specific place in a PDF.  I have tried the code for named destination and a page number and nothing is working.  I actually found some good documentation on line that should me all the parameters that could be passed, unfortunately, they aren't working.
    Here are the ways I have test linking into the PDF:
    http://at3etfsn1.atlanta.ibm.com/crm/sheol/Marketing/MAT_DPP_ExercisesA.pdf#nameddest=LogO ut
    http://at3etfsn1.atlanta.ibm.com/crm/sheol/Marketing/MAT_DPP_ExercisesA.pdf#LogOut
    http://at3etfsn1.atlanta.ibm.com/crm/sheol/Marketing/MAT_DPP_ExercisesA.pdf#page=22
    http://at3etfsn1.atlanta.ibm.com/crm/sheol/Marketing/MAT_DPP_ExercisesA.pdf#22
    The link is stored on a wiki... but I didn't think that would make a difference.  The PDF was created using Acrobat 9.0 from a Word document.  I have made sure that the document does not have any security.  Please let me know if you have any suggestions that might help me get this to work.
    I know this is shocking, but I did actually read the documentation.  LogOut is a bookmark I made with no spaces in the name.  I'm not sure what else to try.  If you have some examples or suggestions please let me know.
    Thanks for your help.
    Take care.

    The link was copied from a post I'd made to AUC from back in 2008; so, yes it can/does work.
    I've used PDF Open parameters with MSIE 5, 6, 7, & 8.
    During use of any particular MSIE release I always keep it updated as MS rolls out the updates.
    Used Adobe Reader 5, 6, 7, 8,  & 9 - each updated as Adobe rolled out the updates.
    Used Acrobat 5 (Full), Pro 6, 7, 8, 8 3D, 9 (Pro Extd).
    Again, as updates are rolled out they are applied.
    Just checked again with:
    MSIE 6 (fully updated) & Adobe Reader 9.3.2
    MSIE 8 (fully updated) & Acrobat 3D (8.2.2)
    MSIE 8 (fully  updated) & Acrobat 9 Pro Extd (9.3.2)
    For all, the open parameter performed as expected.
    Source PDF's Initial View is page only.
    Rendered in browser showing bookmarks and opened to the specified page.
    As to MSIE add-ons; this varies with the MSIE release.
    IE 6 shows less than IE 8.
    Various threads at Acrobat User Community may be informative.
    For keyword search: "open parameters"
    For Author search: "daka630"
    At AUC Forum Search:
    http://www.acrobatusers.com/forums/aucbb/search.php
    5th post to this thread has the link I used above as well as some others -
    http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=15061
    n.b., tried the links you provided - nothing appears in the browser - same if I delete # and all subsequent characters after the file extension.
    As to "installs" - basically, I run with the out-of-the-box installs; nothing "custom".
    One thing that is common to the Adobe Reader/MSIE 6 & the various Acrobat/MSIE8 checks I just did is that for "Documents" in the Preferences the 'Open Setting' of "Restore last view settings when reopening documents" is not ticked.
    -- just an end note here, open parameters have been around since at least Acrobat 4.x
    Be well...

  • Linked Quicktime files in PDF not working online

    Hi.
    I'm new to iWeb. Just created very simple web page to carry three PDF files for users to view online. One of the PDF's has three small Quicktime movie clips in it. When published, the Reader cannot find the movie files. I have copied the 3 .mov files to the WEB/SITES folder on my iDisc, then re-created the path in the Acrobat file, saved it again and made sure it replaced the old .PDF in the same folder. Still no luck. Any ideas?
    You can view the page on web.me.com/lea.jagendorf
    Thanks in advance for any ideas!

    Although I can see the pdf files when viewing in the browser I download all three to view locally and two could not be opened, damaged or not of a format compatible with Preview.
    Which pdf file has the movies?
    Why not add the movies separately line in this demo page: Opening Movie in a New, Precisely Sized Window.
    OT

  • CS4 "Save as Adobe PDF" not working in Mountain Lion

    CS4 Save as Adobe PDF not working in Mountain Lion
    Just bought a new Mac with mountain lion, installed CS4 design premium twice trying to fix this. When you go to "print" then "Save as Adobe PDF" the process fails with a pop-up saying "An error occurred while saving the PDF file". I can still do the standard "Save as PDF" - but that usually results in a file size 10x larger than Save as Adobe PDF so it won't work for me; I need the small file sizes of Save as Adobe PDF.
    When I go to Help > Repair Acrobat Installation it seems to be recognizing a repair needed with Adobe PDF Printer (see screenshot below); but when I go through the repair nothing changes it still won't work.
    Any help is much appreciated!

    "Save As Adobe PDF" works fine in Snow Leopard.
    Thanks for the link, but this is no help - I already have "Save As Adobe PDF" on the menu - the problem is when I click that it errors out...
    I just think its sad that Adobe charges people $2000 and provides zero support for future updates; when I buy an iMac for half that amount of money or an iPhone I get operating system support and bug fix downloads to deal with the latest internet advances for years to come - but Adobe apparently takes your money and says sayonara! Is it really that hard to provide updates on $2000 worth of software for say 24 months??

  • Some PDFs not working in Preview. Mac created PDFS work but windows created PDFS dont

    Some PDFs not working in Preview. I installed adobe reader and then deleted it because the software was aweful and PDFs have been haveing issues ever since. I can open up PDFs created on my Mac in preview just fine...
    But when I try and open a PDF created on a windows computer it says:
    "Please wait...
    If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.
    You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/products/acrobat/readstep2.html.
    For more assistance with Adobe Reader visit http://www.adobe.com/support/products/ acrreader.html.
    Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. "
    I am not sure why where the PDF was created would make a difference but couldnt help but notice that was the difference between the PDF files that work and the ones that give that message. I can view the PDFs on a windows computer just fine and never had issues untill adobe, it seems to have messed up PDFs on my Mac and I am so frustrated with them. I have searched my computer for any remaining adobe files, deleted them and restarted my computer but I am still getting this message.

    Uninstall Adobe Reader's plug-in.
    Remove the following two files from  /Library/Internet Plug-Ins/:
    AdobePDFViewer.plugin
    AdobePDFViewerNPAPI.plugin
    Open Safari Preferences > Extensions. Do you see AdobePDFViewer? If yes. disable.
    Log out/in and test.
    Another option is to download and install this plugin. Schubert|it PDF Browser Plugin . PDF Browser Plugin 2 is free for not-for-profit activities if used at home or at educational institutions.
    http://www.schubert-it.com/pluginpdf/

  • Command Link in ADF table is not working/ PPR event not getting fired

    Hi All,
    I am having ADF Table, in that one column is with command link if click on command link, it is not navigating to corresponding page or method of a bean. If i give same command link out of the table it working fine, this issue i am facing is in IE9.
    if i use IE in compatibility mode the links works fine, even in IE8 version also.
    Browser: IE 9
    Jdev version: 11.1.1.5.0
    I tried all possible things, but nothing workout for me.
    showPopupBehavior not working in IE9 for af:table buttons (jdev11.1.1.5.0)
    Partial page rendering not working in ie9
    Command Link in ADF table is not working
    Thnks

    Hi,
    please file a bug if you have a customer support contract and provide a testcase
    Frank

  • Link for territory mgmt is not working

    Hi All,
    We have territory management configured for three custom attributes.
    Link for territory management is not working for territory assignment block on account overview screen.
    Any hint how we can solve this issue?
    Thanks and Regards,
    Gauri.

    How are you resetting the password?
    Resetting User Password in Lion, Mountain Lion & Mavericks
    Boot into your Recovery Partition by hold down the Command and R keys whilst booting.
    When the Recovery screen appears, go to the Utilities menu and open Terminal.
    In Terminal, type:
    resetpassword
    ...a small app will open and allow you to choose the user for whom you want to change the password. If you are the admin, be certain that you choose your admin user. Type in your new password twice and give yourself a good hint. Click OK (or Done or whatever) and reboot, enjoying the use of your new, hopefully memorable, password.
    Good luck,
    Clinton

  • IWeb moves pictures by itself, links do not work when publishing to folder

    When I first started using iWeb i would save the page I was working on and then publish it to a folder so I could look at it in Safari and it used to work fine. Now when I do this the pictures come up and they are pushed up halfway off of the top of the page and you aren't able to scroll down all the way to see the bottom of the background picture that I have. Also, the links to the other pages of the site do not work after publishing it to a folder. If anyone has any advice I would greatly appreciate it!
    17" Powerbook G4   Mac OS X (10.4.6)  

    I uploaded it to a free host for now. here is the link: http://www.zendurl.com/garrett/cgi-bin/www.garrettramquist.com/Welcome.html

  • JSF : Dynamic link generated by commandLink does not work

    In the following code, without <f:verbatim>, it is giving "Duplicate ID in the view" Exception. But with <f:verbatim>, the links generated by commandLink does not work. Please help me to solve this problem.
    Thank you in advance.
    Regards
    Abdul
    <%-- jsf:pagecode language="java" location="/src/pagecode/eservice/DisplayMoreEServices.java" --%><%-- /jsf:pagecode --%>
    <%@ include file="/includes/g_common_include.jsp" %>
    <%@page import="java.util.Map"%>
    <%@page import="bh.com.cio.egov.EGOVConstants"%>
    <%@page import="javax.portlet.PortletSession"%>
    <%@page language="java"%>
    <%
         PortletSession ses = renderRequest.getPortletSession();
         Map eServiceCatMap = (Map) ses.getAttribute(EGOVConstants.REQ_ESERVICE_LIST_BY_CAT);
         renderRequest.setAttribute(EGOVConstants.REQ_ESERVICE_LIST_BY_CAT,eServiceCatMap);
    %>
    <%@page import="bh.com.cio.egov.vo.EServiceVO"%>
    <f:view>
         <script type="text/javascript">          
              function blinkThis(id, color, timeout)
                   var idElem = document.getElementById(id);
                   if(idElem)
                        idElem.getElementsByTagName('span')[0].style.color = color;
                        setTimeout('switchColor(\'' + id + '\', \'#8A7C5B\', ' + timeout + ')', timeout);
              function switchColor(id, color, timeout)
                   var idElem = document.getElementById(id);
                   if(idElem)
                        idElem.getElementsByTagName('span')[0].style.color = color;
                        setTimeout('blinkThis(\'' + id + '\', \'#FF3030\', ' + timeout + ')', timeout);
         </script>
    <f:loadBundle basename="nls.egovresource" var="nls"/>
    <hx:scriptCollector id="scriptCollector1">
         <h:form id="form2">     
    <f:verbatim>
              <div class="header-top">
                   <h:outputText value='#{nls["eservice_label_title"]}'></h:outputText>
              </div>
              <c:forEach items="${requestScope.REQ_ESERVICE_LIST_BY_CAT}" var="categoryVOs" varStatus="catIndex">
                   <table width="99%" border="0" align="center" cellpadding="0" cellspacing="0">
                        <tr>
                             <td> </td>
                             <td class="gray1" height="30px">
                                       <c:out value="${categoryVOs.value.category.categoryName}" escapeXml="false"></c:out>
                             </td>                
                        </tr>
                        <tr>
                             <td width="2">
                                  <div align="right">           
                                       <img src='<%= imageRootDir + "dot.png"%>' width="4" height="1" />
                                  </div>
                             </td>
                             <td width="100%" >
                                  <table width="99%" border="0" align="center" cellpadding="0" cellspacing="0">
                                       <c:forEach items="${categoryVOs.value.eservice}" var="service" varStatus="serviceIndex">
                                       <%
                                            EServiceVO serviceObj = (EServiceVO) pageContext.getAttribute("service");
                                            String action = null;
                                            int serviceId= -1;
                                            if(serviceObj!=null)
                                                 action = serviceObj.getServiceAction();
                                                 serviceId = serviceObj.getServiceId();
                                            if(action!=null && action.startsWith("$"))
                                       %>
                                       <c:set var="jstl_to_jsf_serviceName" value="${service.serviceName}" scope="request"/>
                                       <c:set var="jstl_to_jsf_url_en" value="${service.serviceAction}" scope="request"/>
                                       <c:set var="jstl_to_jsf_url_ar" value="${service.serviceActionAr}" scope="request"/>
                                       <tr>
                                            <td height="17">                         
                                                 <table width="100%" border="0" cellspacing="0" cellpadding="0">                              
                                                      <tr>
                                                           <td width="95%" id="extMoreCell_${catIndex.index}_${serviceIndex.index}">                                                                      
                                                                <img src='<%= imageRootDir +"arrow1.png"%>' width="15" height="16" border="0"/>
                                                                <h:commandLink styleClass="links menu-txt" action="#{pc_EServiceView.doExternalLinkAction}">
                                            <h:outputText value="#{jstl_to_jsf_serviceName}" styleClass="menu-txt"/>
                                                 <f:param name="PARAM_ESERVICE_URL_EN" value="#{jstl_to_jsf_url_en}"></f:param>
                                                 <f:param name="PARAM_ESERVICE_URL_AR" value="#{jstl_to_jsf_url_ar}"></f:param>
                                                 <f:param name="JSP_ACTION" value="ACT_EXTERNAL_ESERVICE"></f:param>
                                            </h:commandLink>
                                                           </td>
                                                      </tr>                                             
                                                 </table>
                                                 <script type="text/javascript">
                                                      <c:if test="${service.serviceId eq '53'}">
                                                           blinkThis('extMoreCell_7_3', '#FF3030', 1000);
                                                      </c:if>                                        
                                                      <c:if test="${service.serviceId eq '54'}">
                                                           blinkThis('extMoreCell_7_4', '#FF3030', 1000);
                                                      </c:if>     
                                                      <c:if test="${service.serviceId eq '55'}">
                                                           blinkThis('extMoreCell_7_5', '#FF3030', 1000);
                                                      </c:if>          
                                                      <c:if test="${service.serviceId eq '56'}">
                                                           blinkThis('extMoreCell_0_8', '#FF3030', 1000);
                                                      </c:if>     
                                                      <c:if test="${service.serviceId eq '57'}">
                                                           blinkThis('extMoreCell_8_8', '#FF3030', 1000);
                                                      </c:if>     
                                                      <c:if test="${service.serviceId eq '59'}">
                                                           blinkThis('extMoreCell_1_8', '#FF3030', 1000);
                                                      </c:if>     
                                                      <c:if test="${service.serviceId eq '58'}">
                                                           blinkThis('extMoreCell_5_6', '#FF3030', 1000);
                                                      </c:if>     
                                                           <c:if test="${service.serviceId eq '28'}">
                                                           blinkThis('extMoreCell_1_4', '#FF3030', 1000);
                                                      </c:if>     
                                                           <c:if test="${service.serviceId eq '20'}">
                                                           blinkThis('extMoreCell_5_3', '#FF3030', 1000);
                                                      </c:if>     
                                                           <c:if test="${service.serviceId eq '60'}">
                                                           blinkThis('extMoreCell_7_6', '#FF3030', 1000);
                                                      </c:if>     
                                                 </script>
                                            </td>
                                       </tr>
                                       <tr>
                                            <td bgcolor="#FAF9FA" background='<%= imageRootDir + "line-bg-eservices.png"%>'><img src='<%= imageRootDir +"line-bg-eservices.png"%>' width="2" height="1" border="0"/></td>
                                       </tr>     
                                       <%}
                                       else if(action!=null)
                                       %>                                                                                               
                                       <c:set var="jstl_to_jsf_serviceName" value="${service.serviceName}" scope="request"/>
                                       <wps:urlGeneration contentNode="${service.serviceAction}" allowRelativeURL="false" keepNavigationalState="true">
                                       <%
                                       //String urlC = "http://"+renderRequest.getServerName()+":"+renderRequest.getServerPort()+wpsURL;
                                       String urlC = "" + wpsURL;
                                       %>
                                       <c:set var="url" value="<%=urlC%>" scope="request"/>
                                  </wps:urlGeneration>
                                       <tr>
                                            <td height="17">                         
                                                 <table width="100%" border="0" cellspacing="0" cellpadding="0">
                                                      <tr>
                                                           <td id="intMoreCell_${catIndex.index}_${serviceIndex.index}">
                                                           <img src='<%= imageRootDir +"arrow1.png"%>' width="15" height="16" border="0"/>     
                                                           <hx:outputLinkEx styleClass="links menu-txt" value="#{url}">
                                                                <h:outputText value="#{jstl_to_jsf_serviceName}" styleClass="menu-txt"></h:outputText>
                                                           </hx:outputLinkEx>
                                                           </td>
                                                      </tr>                                                                                                                             
                                                 </table>
                                            </td>
                                       </tr>
                                       <tr>
                                            <td bgcolor="#FAF9FA" background='<%= imageRootDir + "line-bg-eservices.png"%>' ><img src='<%= imageRootDir +"line-bg-eservices.png"%>' width="2" height="1" border="0"/></td>
                                       </tr>     
                                       <%
                                            %>               
                                       </c:forEach>                                             
                                  </table>
                             </td>
                        </tr>
                   </table>                                                                                                                                                                     
              </c:forEach>
              </br>
              <h:messages styleClass="messages" id="messages1"></h:messages>
              </f:verbatim>     
              </h:form>
         </hx:scriptCollector>
    </f:view>

    1) Throw your code away and use h:dataTable instead of c:forEach to render a table of dynamic size.
    or:
    2) Hand-assign every UIInput and UICommand element inside the loop an unique ID. E.g. "commandLinkId" + loopIndex

  • Why is exporting to PDF not working?

    Why is exporting to PDF not working?

    Dear Claudio,
    I know it wasn't much to go on but I got your attention!
    I work for a charity and use a program called "Donor Perfect".
    It has a feature that when you generate a report it gives you the option to export to MSWord, Excel, and PDF.
    Below is the step by step description of what happens.
     After log on ......
         1. Click on Reports
         2. Listings
         3. Report Category(any)
         4. Select Record type(any)
         5. Select report options (any selection filter that fits or Build a filter) and sort order(any)
         6. Enter title (accordingly)
         7. Click on Preview
         8. When next screen opens with report visible - in "Report Print preview" line above report choose PDF icon
         9. Export to PDF window opens
         10. click on Page range-ALL
         11. What to print-All pages in Range
         12. Save as C:\DPW32\dpsumm.pdf
         13. collate
         14. number of copies(1)
         15. Click on "Screen" 
         16. Click on "Display Conversion Status"
         17. Then "OK"
         18. After conversion status reaches "100%" nothing happens -screen does not change!
    Then I minimize DP screen and I go to Start menu 
         1. Click on Start
         2. Then "My Computer"
         3. Local Disk "C"
         4. Dpw32
         5. Look for "dpsumm" file with today's date
         6. Size of file says 0 KB and that's it!!!!
    In previous versions of DP (8 and 9)
    the PDF would open on the screen as soon as the Step 18 was finished, then I could save it with an identifying name to a different folder and use it as an attachment that a Donor could receive by e-mail.
    I hope I can get back to that because now I have to convert to "Word" (Which takes a long time)then from that I have to create PDF from Acrobat. too many steps ..... if I have 20-30 reports it's too cumbersome.
    Waiting for your suggestions,

  • Adobe PDF not working in N95

    in my nokia N95 i m not able to open pdf files last 20 days i think adobe PDF not working properly i want to repair it but how i donn know? can anybody help me to get rid of this prob

    I do not think that PDF Maker has been updated for IE9 yet. IE9 is a recent release and Adobe does not generally work on the final software until the release. They also have to be sure it still works with other products. In the meantime, try just printing to the Adobe PDF printer or opening the URL in Acrobat directly.

  • Top Nav buttons not working after publish, but works in app. WHY?

    I have tried to find out why these buttons will not work after publishing. They work fine while in the iWeb app, but not when publishing. I do not have any objects near the top nav buttons. The first site went off without a hitch
    <www.serenitycustompools.net> the second site began the problem with the last page, the nav buttons would not work. Now this 3rd site, none of the nav buttons at top will work after publish, but will work in app. Anyone else having the same probs? None of my pages have the same names or any punctuation marks, and they are simple one word named pages.
    mini intel   Mac OS X (10.4.9)  

    They all work for me, try clearing your browser cache or using another browser.

  • Pause/Play functionality not working with publish to HTML5

    Hi experts,
    I am creating a Captivate course to be deployed on iOS and publishing to HTML5. We are using custom buttons (not playback controls) for navigation to advance through the slides. My client would also like Play/Pause functionality for some of our embedded (MP4) videos. I used the following tutorial to create these buttons to toggle the Play & Pause functionality:
    http://www.youtube.com/watch?v=0v2F0NyEAfs
    This worked PERFECTLY when previewed in a browser from Captivate, but does not work when published and launched in HTML5 format, from the same browser. I didn't use any Flash content, rollover functionalities, or anything noted in the limitations list for HTML5 output. The conditional functions I have set for my buttons are:
    PAUSE:
    Hide > SPI_Pause
    Show > SPI_Play
    Assign > cpCmndResume with 0
    Assign > cpCmndPause with 1
    PLAY:
    Assign > cpCmndPause with 0
    Assign > cpCmndRsume with 1
    Hide > SPI_Play
    Show > SPI_Pause
    The issue I am encountering is that the video completely pauses itself the moment the pause button displays on the stage (no matter where I place it in the timeline). I'm not pressing it or anything, it just initiates the cpCmndPause function and disregards all the others I have set. From there the conditional sequences are rendered useless as the video is already paused even though I didn't press the button. I've verified this happens anywhere I try to use the cpCmndPause function.
    I am running Captivate 6.1.0.309 on Mac OSX 10.8.2. I've tested the HTML5 output in Chrome and Safari with the same results. I did see a thread regarding a patch install (for 6.0.1xxx) that resolved some issues, but this appears to be an earlier version of what I have installed so this should have been resolved with my install?
    Please HELP!

    So, was this issue NOT resolved with the patch, or is this an entirely new/different issue?
    It seems as though this functionality is pretty basic, so I don't understand why this is a restriction with HTML5 output? Please advise, if there are restrictions with advanced actions that are not noted in the HTML5 limitations documentation, then they should be.
    Thank you, I too have a client deadline and have purchased this subscription based on the documentation Adobe has provided about the application's ability to publish to this new format.

  • Destination Link from PDF to another PDF not working in Browser

    I'm linking PDFs by using destination links to get to a specific page of the destination PDF, which works just fine.
    Now I'm displaying all PDFs in a browser.
    My links are now opening the destination PDF, but instead of opening on the destination page it is opening the first page of the PDF. The destination address seems to be lost or ignored with this link.
    Is there any method to get the PDF to open at the destination link page in a browser environment?

    I should say the new lines are also being disallowed. Personally, I'd copy to NotePad, then re-copy the bits I wanted to use.

Maybe you are looking for