Linking to RoboHelp

Hello,
I'm providing support for a website that uses RoboHelp for
our help file. I'm creating help scripts that will direct a user to
a specific target for support- however, I'm having difficulty in
keeping the ToC with the page. I can link to a specific topic (for
example:
https://www.acculeads.com/help/002_Registering_and_Logging_In/Why_Register.htm)
but doing that excludes the Table of Contents and shows only the
topic. Unfortunately this poses more of a problem in other parts of
the Help File because not every page has a link to the next step in
the process as the method of navigation was intended to be the ToC
menu.
Is there a way to link to a specific topic and still maintain
the ToC menu?
Edited to Add: I'm using RoboHelp X5.0.1, if that helps at
all.
I appreciate any help that anyone can offer.
Thanks!

Thank you Peter, I was able to determine from your guide that
if I input the ?# in between the start page and the path/target it
would include the ToC.
Much appreciated!

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Hello,
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Hi there
I have used many different links to CHM files on web pages. But the links I've used are simply intended to allow the user to download the CHM and run it locally. They are never intended to allow the user to view the CHM from the page. There are also issues with downloading CHM files from web pages. You have to unblock them. I've outlined how to fix that at this link.
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I inherited a Help project in RoboHelp 6. I have both
context-sensitive topics and am developing a total Help system. I
am frustrated with several "features" of RoboHelp.
1) I can't figure out how to control how links open. I want
them all to open in a small Help window, so when a user clicks a
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marks)
3) Why no Back button? I saw the item about adding a back
button with JavaScript and will try it. I find the lack of a Back
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organized or well-written (am I the last person on earth to
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I really do appreciate your help, and I want to apologize for
offending anyone. I think my antipathy to RoboHelp began years ago
with a totally different version, plus, with my current project, I
came in behind someone else who recommended the company buy
RoboHelp (at a cost of $1000), started the Help and had very little
done before she quit and they hired me. My work involves more than
doing this Help system, but I wish I could have been here to review
and recommend tools... and maybe I would have ended up with
RoboHelp anyhow. I don't want to waste the company's $1000
investment, so I just have to master this tool, even if I do have a
laundry list of complaints about it.
Your comments were considerably more helpful to me than the
RoboHelp Help. I now realize that 1) RoboHelp talks about "frames"
because a full help window (with TOC) actually uses frames, and 2)
what I want to do may not be possible.
Here is what is happening. Our application is not
Windows-based, but rather uses "portlets" -- a "page" in the
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user can configure his page to have the portlets he wants). The
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small single-topic window, without frames or TOC. The Help file is
given the same name as the portlet. This is the instruction I got
from the developers, who showed me how to find the portlet name.
This is all working just fine.
Here's the problem: I have links inside those single-topic
windows. When you click a link inside these windows (the
context-sensitive help associated with the portlets), the link
opens a full browser window. The small window with the portlet Help
remains. The new window does not replace the old window. What I
intended (and was trying to make happen with those RoboHelp choices
from "Display in frame" in the Hyperlink window) was for the link
to replace the previous window -- to appear in the small
single-topic window.
When I preview a topic, the links DO open in the same size
window, but maybe that is not surprising. The application may act
differently. If RoboHelp can only control how a link behaves when
the link is in a full (with frames) Help window, then maybe none of
the "Display in frame" choices will make any difference. Is it
possible that I just can't have any links in a context-sensitive
window? Or is this something the developers could change by
specifiying that windows replace windows?
Can you see how it seemed to me that I could fix how the
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simple "target="self" would work, and I did not know why RoboHelp
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big on explaining what its features are actually doing.
If I cannot have links inside a context-sensitive,
single-topic small window, then I need to rethink the design of my
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seemed to think the context-sensitive help would be enough to guide
the users, but I can see that it is not enough. We DO need a full
(with TOC) Help system, as not all features are just a portlet.
Some features involve tabbed pages that have no "Help" link. This
is a very complex EMR (Electronic Medical Records) system, with a
lot of features that need explaining... So, at present, I am mixing
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The developers automatically add "Help" to all right-click menus,
so they are working on a concept of context-sensitive Help. I can
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topics inside the window.
I have not tried RoboHelp's "related" button feature because
I prefer to just put the links in the window than have users do the
extra step of clicking a button, but I could try that if the
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Help windows going outside the system to a full browser window that
leaves the previous window open.
Regarding the question about whether the project files and
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but both use the target=_self format. I don't know if we're using
the RH CSH interface. I will try to get more information from the
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work this way.
Regarding creating a new "Window" defintion--- I did look
into that, and you can specify a "one pane" window, but I don't
want a Help topic to be confined to one pane. The same topic that
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user is accessing it from the full Help, the topic should open in
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Have I explained the problem better? My purpose is to create
useful and helpful Help. RoboHelp is the tool I've been given to do
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Again, I am sorry if I was overly critical and offended
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Hello all,
I noticed a problem in the FrameMaker to Robohelp conversion output. I am using TCS, Framemaker project linked to Robohelp. Outputs are EPUB and Webhelp. My issue exists in both EPUB and Webhelp output.
Some of my source images are in EPS and in AI format, as these formats print nicely in PDF. Some of the illustrations include dashed lines. When I convert the projects, in the Robohelp output, the dashed lines are replaced by solid lines. I contacted support and their response is: Ai, SVG and EPS file format is not supported with Robohelp
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Message was edited by: DMilkes

Hi there
To avoid the message about the file being modified, close all topics in the editor before commencing with any find and replace operations. The message is produced because you have the aforementioned topics open in the editor.
As you mention "Find and replace in files", I'm guessing you are referring to version 8. I just opened version 8 and performed a find and replace to confirm. There is a button allowing you to clear all.
On the clicking and dragging to create a link, it's never worked that way. You simply cannot drag from the Topic List pod to do it. But you can from the Project Manager pod. Perhaps you should consider submitting a Wish Form to ask for the ability to click and drag from the Topic List pod to create links.
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