Links not working in Creative Cloud desktop app

I have the latest version of the CC app installed (V1.7.1.418) running on Windows 7 (64 bit).
I have noticed that many of the links are not working - for example in Community the "Add Work" and "View Profile" buttons do nothing when clicked and in the Apps window clicking on the "View Tutorials" does nothing. Another example - in the Preferences - Behance section the "View Account Settings" doesn't respond when clicked.
It's not a big issue - the updates all seem to be coming through ok but it would be nice to know why the links aren't working and how to fix it.

Seems to be an Internet Explorer issue. I've downloaded and installed Firefox and all links are working fine. Would still like to know what was the problem with IE, if anyone knows.

Similar Messages

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    Please help!

    I'm experiencing this same problem where I can't uninstall or install any CC products, and haven't found a resolution yet. The cleaner tool definitely doesn't help and I keep getting messages that the uninstall failed.

  • Encore not available under Creative Cloud Desktop App

    Hi
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    when I drop down all it gives me is an option to show from the Apps List Filter like> All Apps, Audio/Video Etc.
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  • Digital Publishing Suite not shown in Creative Cloud Desktop app

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  • Creative Cloud Desktop App Does Not Work

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    Are you getting Error code 1 while running CreativeCloudInstaller.dmg file ?
    If so , follow below steps :
    Important :  Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud setup, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
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  • Creative cloud desktop app not working!!! won't let me sign in or reinstall

    MAC os 10.7.5
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    Hello paulina,
    sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool, don't use your own resources, that's insufficient!
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
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  • Creative Cloud Desktop App Manager still does not work - HELP?

    Using Windows 7, have Adobe subscription, cannot get the CC desktop Application Manager to work under any circumstances! This is driving me crazy, paying for the subscription, cannot update any programs, because I cannot access anything. I urgently need to finish a job where I have previously used a font I have in my typekit - but of course I cannot access the typekit so cannot get the font - this is urgent.
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    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Why is it so hard to find the download link for the Creative Cloud desktop app?

    So - I have a subscription and I needed to move the location where the files were on my computer. The easiest path is to uninstall and reinstall. So I used the Adobe uninstaller tool (which, even though I told it to uninstall everything, does not uninstall everything). Then I rebooted. All Adobe CS creative cloud desktop apps are gone. I log into my Adobe account online, and the only thing I can find are downloads for downloading "trials" of the adobe apps - this is whilst being logged in. And to download the trial it starts to ask me questions about how I will use it etc. so I didn't bother.
    When I go to the page that has what ostensibly looks like it will lead to the Adobe creative suite downloader/desktop tool, it takes me to the list of ALL adobe desktop app "trials".
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    Same with me here is the link I found and used
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  • Adobe Creative Cloud Desktop App Doesn't Work Windows 8.1

    The Creative Cloud Desktop App doesn't work on my PC running Windows 8.1. As shown below, no apps appear and the settings dropdown does not function with either left or right click. I have tried to uninstall, reinstall, change the name of the OOBE folder, connect directly to my cable modem by passing my router, removing all internet & firewall protection and I am unable to download any CC apps that I do not have on my PC. I have been updating existing apps from the help menus in the apps and have not used the CC app for downloads for a long time so I do not know when the problem started, but it does not work now. Any suggestions would be appreciated. Automatic updates are also not working.
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  • Creative Cloud Desktop App Not Connecting

    HI,
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    Thanks Beverley, I will try the steps there.
    Though I would also point out that you shouldn't need to ask users to do this kind of stuff - if there are known issues with cached user data then this should have been cleaned up automatically by the software update (especially since it seems to have forgotten my previous login settings anyway?).
    This is a similar point to the manual Adobe application cleaner tools that staff often ask users to run - these really shoudn't be needed if software is written correctly.
    In reference to the article you linked to, this seems to have been fairly hastily cobbled together. Solution 1 has "Delete the opm.db file." as it's sub-heading (?) but the steps involve renaming the file, not deleting it. This may sound like a minor gripe but I started searching the whole of my C: drive before realising the steps showed the filepath, and that renaming was required rather than deletion. In Solution 2, point 1b states "Choose an Adobe Creative Cloud and click Uninstall/Change." - I'm sure I don't need to point out the glaring grammatical error here.
    Regards,
    Blake

  • How can I get the Creative Cloud Desktop app To work on Windows Vista?

    Currently My CC Desktop app is a greyed out icon.
    It has been on and off for months now.
    I have called technical support several times and been directed to
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    2) Run the cleaner
    3) Turn AV Software off
    4) Delet my prefrences
    5) Delet Hosts file in Windows 32 folder
    6) Restart, Restart,
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    Anyone have any other ideas I welcome them.
    My specs,
    Running windows vista, on a very good HP machine.
    I have been a loyal Adobe Customer, For more than 15 years.
    I have been an Adobe Certified Expert for 3 years or more.
    I work professionaly with this software as a teacher. I have taught this software to college grads. and now to highschool students.
    Ususally Adobe is one of the best companies to deal? Please stop farming your support calls to other countries, The connections are poor, and the support is terrible and it is damaging your reputation.

    Hi D2xS-Shooter,
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    Creative Cloud is a collection of apps with various different tech specs
    http://www.adobe.com/uk/products/creativecloud/tech-specs.html
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    Eshant

  • Why did my Creative cloud desktop app stop working!

    Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work!  Sending me around in circles! Very frustrating and annoying!

    Not sure on the error message!  OS yosomvite 10.10.3.
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  • My Creative Cloud Desktop app closes suddenly when loads palicativos installed. I can not update my apps. What i do?

    My Creative Cloud Desktop app closes suddenly when loads palicativos installed. I can not update my apps. Already reinstalled the desktop app CC often using adobe cc cleaner. It does not uninstall the normal way. What do I do? I can not contact anyone here in Brazil. I've tried phone, facebook, email and chat.

    Hi etges,
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  • AAM not updating itself to Creative Cloud Desktop app

    I had the Creative Cloud desktop/toolbar app running briefly yesterday but was frustrated by having the CS6 and CC versions of various apps running side by side, so decided to uninstall everything and do a clean install.  I ran the various uninstall programs and the cleaner utility, then re-installed AAM, AI and PS as a starting point.
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    We may want to see what Nick's OS is before we go into to many details.
    Here is a quick tip though for Windows 8 and 7 64-bit users which might resolve your difficulties.
    Go to  C:\Program Files (x86)\Common Files\Adobe and rename the OOBE folder to OOBE_old
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    Sign in with your Adobe ID and password to https://creative.adobe.com/products/creative-cloud
    Download the Creative Cloud app.

  • Creative Cloud desktop app totally empty - not even Preferences...?

    I have from before Production Premium CS6 and Lightroom 4 installed on my computer (Windows 7 64-bit, 16GB RAM).
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    Here's from the PDApp.log:
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Successfully opened opm session, db location:C:\Users\Tommy\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | OPMWrapper allocation succeeded
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | This product version is for GM
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | URL retreived from dispatchlib https://ims-prod06.adobelogin.com
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Created IMSLib instance with LEID:GM and endpoint:https://ims-prod06.adobelogin.com
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | No Record found for the input fields in opm_getValueForKey
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib_OPMWrapper |  |  | 19248 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Failed get proxy credentials from local store while creating IMSLib Ex instance ...
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Performing registeration of client to group
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing IMS_registerClientToGroup..
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Performing opm_getRecords...
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | returning size of value as:12 in opm_getValueForKey
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Registered Client to group successfully!
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Performing fetch default user for clientID...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing fetchDefaultUserInfoForClientId...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | No Record found for the input fields in opm_getValueForKey
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib_OPMWrapper |  |  | 19248 | Failed in getting value for key in OPMGetValueForKey domain:IMSLib subDomain:CSServiceMap key:ACCC_CS7
    12/29/13 19:03:21:516 | [WARN] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | Failed in fetching default user id for the service, while processing fetchDefaultUserGUIDForClientID
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Failed to get default user for clientId in fetchDefaultUserInfoForClientId...
    12/29/13 19:03:21:516 | [WARN] |  | ASU | OPM | P7Native |  |  | 19248 | failed in IMSLib's fetchDefaultUserInfoForClientId function, in getDefaultUserForClientId
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing releaseData...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Unable to find default user for client_id: ACCC_CS7

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