Links to Containerelements in a Worddocument aren't saved

Question

Hello,
in my workflow I'm creating a worddocument.
My problem is, that my links of the containerelements, which I posted in the document does not been saved.
when I closed the document and reopen it, then the links of the containerelements aren't there.
(in the document the were but not in the list of the links at the left side of the screen)
Why did this happen?
And what can I do to fix it?
Thanks
Soeren

Answer 1

Hi Sören Schöne
Please, provide the exact place at which point you are reopening the word document.
For Example:
1. I am opening or saving a word document at the 3rd step in my workflow, and again i am reopening the same word docuement in my 9 step -  offcourse the value may not be appering, because the value in the containerelement may be changed.
2. If i am opening or saving a word document at the 3rd step in my workflow and my workflow got completed then if i reopen the word document after the workflow is completed, there may not be any values available, becaue the value in the container (at the last) will be saved in the DB.
Even then if you want the same values then you have to pick it from the DB using the workitem number only.
Thanks and Regards
Balaji K.