Links to excel file on safari page suddenly stopped working, but work in firefox. Happened yesterday. Help!

Question

I have a webpage with links mapped from an icon to two excel files. They aren't working. I checked the html. it is identical to two links to .png files and the location is correct, but nothing happens when you click the link.  I have reset, emptied cache and thrown out the plists,
The html reads:
<img usemap="#Curio_Map" src="Steps%20in%20Detail(3D691625).png" />
<map name="Curio_Map">
<area href="Assets/7B8E04AB/Strategic%20Planning%20Detail%20Dairy.xlsx" shape="polygon" coords="455,66 844,66 844,296 455,296" >
<area href="Assets/18C769C4/Initial%20questions%20for%20Strategic%20Planning.xls" shape="polygon" coords="14,71 431,71 431,293 14,293" >
</map>
The Assets folder is in the same folder as the index.html page with frames and the page within the frame. 
The html for the .png files that do work is:
<img usemap="#Curio_Map" src="Supporting%20Doc(698C969A).png" />
<map name="Curio_Map">
<area href="Assets/9D8D3352/P%20of%20PDSA%20Altresco.pdf" shape="polygon" coords="22,126 102,126 102,192 22,192" >
<area href="Assets/F5E05A53/Access%20Environment%20Altresco.png" shape="polygon" coords="21,45 103,45 103,88 21,88" >
</map>
Look the same to me!  Why does one work and the other not, and why did it happen all of a sudden?  Any thoughts?
Dan

Answer 1

It sounds like the page has somehow got stuck in the cache of
a server
somewhere. Delete the file from the server, and then call the
page.
Hopefullt you should then get a 404 error. Then FTP the page
back. This
should hopefully clear out the cache.
Paul Whitham
Certified Dreamweaver MX2004 Professional
Adobe Community Expert - Dreamweaver
Valleybiz Internet Design
www.valleybiz.net
"Lightning adman" <[email protected]> wrote
in message
news:etcmlf$cj3$[email protected]..
> we have a problem that has got our web developer
stumped....and i'd really
> appreciate it if someone could shine some light on
possible reasons.
>
> The page in question is the "Where to Buy" page which
lists links to our
> suppliers. Its worked perfectly for years until recently
when, even though
> the
> file is updating correctly on the server, its not
updating when the page
> is
> viewed in a browser.
>
> I have downloaded the file onto three separate
computers, using different
> net
> connections (in different towns even!). The downloaded
file shows the
> correct
> info yet the only version that appears on the web is an
old version that
> has
> inaccurate info.
>
> I have tried uploading the files back to the server but
same result. i
> have
> also tried loading other info to the server and that
does work in the
> browsers.
>
> What should i be looking for to try solve this puzzle?
>
> thanks in advance
>
> adam
>