Linksys connections

I have a linksys wireless network set-up at my office. I would like to connect my mac to this wireless network. in the linksys connection window it shows me a WEP password for a mac. but when i use it my mac won't let me on the network. does anyone know how to solve this problem?

One of the problems with WEP is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier for people, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling people to use simple memorable WEP password rather than lengthy HEX keys.
The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a Netgear client and vice versa.
One thing is a 13 character 128 bit WEP password will be hashed by all vendors in the same way (if you use 40bit WEP then a 5 character password is required).
Though sometimes not even that works and the HEX key must be used regardless.
AirPort: Joining an encrypted wireless network
http://docs.info.apple.com/article.html?artnum=106424
Choosing a password for networks that use Wired Equivalent Privacy (WEP)
http://docs.info.apple.com/article.html?artnum=108058
iFelix

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    Connection Status  Disconnected                                                   
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       Description . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
       Manufacturer  . . . . . . . . . : Broadcom
       Provider  . . . . . . . . . . . : Broadcom
       Version   . . . . . . . . . . . : 5.100.82.139
       Inf File Name . . . . . . . . . : C:\Windows\INF\oem29.inf
       Inf File Date . . . . . . . . . : Tuesday, September 18, 2012  5:42:34 PM
       Section Name  . . . . . . . . . : BCM43XNG2022_NT61
       Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4727&subsys_1795103c
       Instance Status Flags . . . . . : 0x180200a
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    C0-C1-C0-E4-3F-55          Infra           <unknown>          -78                    6           SG Roi
    C0-C1-C0-66-9F-CA          Infra           <unknown>          -75                    7           Heliman
    66-33-4B-E1-47-27          Infra           <unknown>          -80                    8           Jenny lake's Guest Network
    00-1C-DF-A4-59-FB          Infra           <unknown>          -60                    10           radiofinger
    C0-C1-C0-52-FD-5E          Infra           <unknown>          -76                    11           AquaDeer
    08-86-3B-61-B0-BC          Infra           <unknown>          -76                    11           belkin.0bc
    00-23-69-00-52-20          Infra           g          -70                    11           670term
    58-6D-8F-24-FC-21          Infra           <unknown>          -80                    11           Bluejay1
    04-C5-A4-80-FC-50          Infra           <unknown>          -36                    4           Acrtek-WPA2
    70-73-CB-BB-B3-49          Infra           <unknown>          -73                    1           LeWonderment Inc.
    E6-51-E4-A6-B1-25          Ad hoc           g          -78                    4           megahoc.v24
    00-17-C5-A5-5A-A9          Infra           <unknown>          -79                    5           Vivaces
    00-23-69-B4-5D-3E          Infra           g          -81                    6           Tanda
    D0-66-7B-06-C7-45          Infra           <unknown>          -81                    7           SEC_LinkShare_e70ac7
    00-24-7B-5D-65-FA          Infra           g          -80                    6           myqwest0953
    60-33-4B-E1-47-27          Infra           <unknown>          -81                    8           Jenny Lake
    00-25-9C-23-73-A6          Infra           g          -80                    1           milehigh
    00-24-01-DC-A4-3F          Infra           <unknown>          -81                    3           newwoman
    C4-3D-C7-83-CE-74          Infra           <unknown>          -85                    3           Desilets
    08-86-3B-25-A7-CE          Infra           <unknown>          -86                    11           belkin.7ce
    00-18-39-78-8F-92          Infra           g          -88                    11           paul  landow
    98-FC-11-6E-E7-52          Infra           <unknown>          -80                    11           China
    28-CF-DA-B1-5F-03          Infra           <unknown>          -78                    1           DeSanti
    00-15-6D-D6-04-47          Infra           g          -69                    1           (Unnamed Network)
    00-21-91-10-1A-05          Infra           g          -81                    1           dlink
    1C-7E-E5-30-AE-66          Infra           <unknown>          -79                    5           dlink
    00-15-FF-26-47-98          Infra           <unknown>          -85                    10           Verizon MIFI4510L 4798 Secure
    00-23-69-38-2C-D2          Infra           <unknown>          -82                    1           linksys
    Connection History
    Information for Auto Configuration ID 3
      List of visible networks: 41 item(s) total, 41 item(s) displayed
      BSS Type PHY          Security          Signal(RSSI)          Compatible          SSID
      Infra           <unknown>          No                    22          Yes                    linksys
      Infra           <unknown>          Yes                    82          Yes                    MRB LLC
      Infra           <unknown>          Yes                    26          Yes                    belkin.be1
      Infra           <unknown>          No                    30          Yes                    AquaDeer-guest
      Infra           <unknown>          Yes                    76          Yes                    the ridge by apple
      Infra           <unknown>          No                    62          Yes                    MsPub
      Infra           g          Yes                    36          Yes                    mercer
      Infra           <unknown>          Yes                    24          Yes                    Chick-Fil-A
      Infra           <unknown>          Yes                    94          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    16          Yes                    medialink
      Infra           g          Yes                    24          Yes                    Matt and Heather
      Infra           <unknown>          Yes                    34          Yes                    Belkin.442B
      Infra           g          Yes                    26          Yes                    sjslinksys
      Infra           g          Yes                    30          Yes                    Cubs
      Infra           g          Yes                    92          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    24          Yes                    SG Roi
      Infra           <unknown>          Yes                    30          Yes                    Heliman
      Infra           <unknown>          Yes                    20          Yes                    Jenny lake's Guest Network
      Infra           <unknown>          Yes                    76          Yes                    radiofinger
      Infra           <unknown>          Yes                    28          Yes                    AquaDeer
      Infra           <unknown>          Yes                    28          Yes                    belkin.0bc
      Infra           g          Yes                    40          Yes                    670term
      Infra           <unknown>          Yes                    20          Yes                    Bluejay1
      Infra           <unknown>          Yes                    95          Yes                    Acrtek-WPA2
      Infra           <unknown>          Yes                    34          Yes                    LeWonderment Inc.
      Ad hoc           g          No                    24          Yes                    megahoc.v24
      Infra           <unknown>          No                    22          Yes                    Vivaces
      Infra           g          Yes                    18          Yes                    Tanda
      Infra           <unknown>          Yes                    18          Yes                    SEC_LinkShare_e70ac7
      Infra           g          Yes                    20          Yes                    myqwest0953
      Infra           <unknown>          Yes                    18          Yes                    Jenny Lake
      Infra           g          Yes                    20          Yes                    milehigh
      Infra           <unknown>          Yes                    18          Yes                    newwoman
      Infra           <unknown>          Yes                    10          Yes                    Desilets
      Infra           <unknown>          Yes                    8          Yes                    belkin.7ce
      Infra           g          Yes                    4          Yes                    paul  landow
      Infra           <unknown>          Yes                    20          Yes                    China
      Infra           <unknown>          Yes                    24          Yes                    DeSanti
      Infra           g          No                    50          Yes                    (Unnamed Network)
      Infra           g          No                    22          Yes                    dlink
      Infra           <unknown>          Yes                    10          Yes                    Verizon MIFI4510L 4798 Secure
      List of preferred networks: 5 item(s)
       Profile: Acrtek-WPA2
        SSID: Acrtek-WPA2
        SSID length: 11
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: Yes
       Profile: ZRDD2
        SSID: ZRDD2
        SSID length: 5
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: GMANNET
        SSID: GMANNET
        SSID length: 7
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: Conference Rm
        SSID: Conference Rm
        SSID length: 13
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: rntdnet
        SSID: rntdnet
        SSID length: 7
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
    Information for Connection ID 4
    Connection started at: 2012-09-18 14:50:08-279
      Auto Configuration ID: 3
      Profile: Acrtek-WPA2
      SSID: Acrtek-WPA2
      SSID length: 11
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): Yes
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Success
        Last AP:  04-c5-a4-80-fc-50
      Security and Authentication
       Configured security type: WPA2-802.1X
       Configured encryption type: CCMP(AES)
       802.1X protocol: Yes
        Authentication mode: Invalid (5)
        Number of 802.1X restarts: 1
        Number of 802.1X failures: 0
       Key exchange initiated: No
       Number of security packets received: 2
       Number of security packets sent: 1
       Security attempt status: Success
    Information for Auto Configuration ID 2
      List of visible networks: 40 item(s) total, 40 item(s) displayed
      BSS Type PHY          Security          Signal(RSSI)          Compatible          SSID
      Infra           <unknown>          No                    22          Yes                    linksys
      Infra           <unknown>          Yes                    85          Yes                    MRB LLC
      Infra           <unknown>          Yes                    22          Yes                    belkin.be1
      Infra           <unknown>          No                    32          Yes                    AquaDeer-guest
      Infra           <unknown>          Yes                    64          Yes                    the ridge by apple
      Infra           <unknown>          No                    74          Yes                    MsPub
      Infra           g          Yes                    60          Yes                    mercer
      Infra           <unknown>          Yes                    24          Yes                    Chick-Fil-A
      Infra           <unknown>          Yes                    86          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    38          Yes                    medialink
      Infra           g          Yes                    36          Yes                    Matt and Heather
      Infra           <unknown>          Yes                    40          Yes                    Belkin.442B
      Infra           g          Yes                    62          Yes                    sjslinksys
      Infra           g          Yes                    30          Yes                    Cubs
      Infra           g          Yes                    95          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    24          Yes                    SG Roi
      Infra           <unknown>          Yes                    28          Yes                    Heliman
      Infra           <unknown>          Yes                    20          Yes                    Jenny lake's Guest Network
      Infra           <unknown>          Yes                    81          Yes                    radiofinger
      Infra           <unknown>          Yes                    10          Yes                    AquaDeer
      Infra           <unknown>          Yes                    32
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    For complete information about this session see the wireless connectivity information event.
    Helper Class: Auto Configuration
    Initialize status: Success
    Information for connection being diagnosed
    Interface GUID: 5bab8bfe-12d7-4e0c-a46b-efc490047802
    Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
    Interface type: Native WiFi
    Profile: Acrtek-WPA2
    SSID: Acrtek-WPA2
    SSID length: 11
    Connection mode: Infra
    Security: Yes
    Connect even if network is not broadcasting: No
    Result of diagnosis: Problem found
    Issue referred to: L2Sec Helper Class
    Root cause:
    Windows could not connect to "Acrtek-WPA2"
    You can try to connect again.
    Repair option:
    Reset your wireless network adapter
    This will disable and then enable the network adapter "Wireless Network Connection" on this computer.
    Diagnostics Information (L2sec Helper Class)
    Details about L2Sec Helper Class diagnosis:
    For complete information about this session see the Wireless Diagnostic Informational Event.
    Helper Class: Layer2 Security
    Initialize Status: Success
    Result of diagnosis: Problem found
    Issue referred to: EAP Helper Class
    Root cause (EAP):
    Network authentication failed\nWindows doesn't have the required authentication method to connect to this network.
    Detailed root cause:
    EAP failed
    Workaround for hypothesis:          Contact the network administrator for "Acrtek-WPA2"
    EAP workaround:          Contact your network administrator\nWindows needs to be configured to use the authentication method required for this network.
    Information for connection being diagnosed
    Interface GUID: {5bab8bfe-12d7-4e0c-a46b-efc490047802}
    Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
    Interface type: Native WiFi
    Profile: Acrtek-WPA2
    SSID: Acrtek-WPA2
    SSID length: 11
    Connection mode: Infra
    Security enabled: Yes
    Connection ID: 3
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Yes
    Pre-Association and association status: Success
    Security and Authentication:
      Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
      Configured Encryption type: CCMP (AES)
      Security connect status: Fail 0x00050005
      Number of security packets received: 4
      Number of security packets sent: 3
      802.1X protocol: Yes
       Authentication Identity: User only
       IAS Server engaged: Yes
       EAP Method supported by IAS Server: Unknown
       EAP type: 25
       EAP Error: 0x40420016
       Number of 802.1X restarts: 1
       Number of 802.1X failures: 1
       802.1X status: Fail 0x00050005
      Key exchange initiated: No
       Unicast keys received: No
       Multicast keys received: No
    Network Diagnostics Log
    File Name:  A20D3467-8AD4-483E-91F4-9EC5E18AA1F9.Diagnose.0.etl
    Other Networking Configuration and Logs
    File Name:  NetworkConfiguration.cab
    Collection information
    Computer Name:  ACCRETIVE-SW
    Windows Version: 6.1
    Architecture: amd64
    Time: Tuesday, September 18, 2012 2:50:09 PM
    Any help would be greatly appreciated.

    Hello  Mr. Wells,
    Thank you for your question.
    However, the Small Business Support Community is limited to Cisco Small Business Products, and the Aironet products are considered as a Enterprise level devices.
    I recommend you to post this question on the on the correct forum, in order to get a better response.
    You can move your post using the Actions panel on the right.
    Best regards,
    Diego Rodriguez
    Cisco Small Business Community Engineer

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