Linksys SPA 3102 not detecting hang up from Asterisk FreePBX
Hi,
I am forwarding calls from my pstn to freepbx using SPA 3102 (pstn to voip gateway). I have programmed asterisk to disconnect the call. It seems asterisk is working fine and disconnecting but pstn user still hear the call ringing. How can i make the call disconnect?
Thanks,
Rajeev
It's not be possible to solve issue described by rajeevraj22 in first message. According description, the incoming call has not picked up ("pstn user still hear the call ringing"). Unfortunately, POTS signaling protocol doesn't allow to reject the incoming call. SPA3102 can either pick up call or ignore ring signal on POTS line. In the second case the calling user is hearing ring back tone until he hang up or call setup timeout occur.
Despite your's (ildefonso_v1) problem seems not to be same (your call has been picked up first) there may not be solution available as well. CPC stands for "Calling party Control". CPC is signal sent from terminating PBX to called phone to indicate that the calling party has hung up. Terminating device (SPA3102 here) is recipient of CPC signal, not the source. E.g. CPC is related to opposite signaling direction that the one you are speaking about.
The call disconnect from end device to PBX is signaled by high impedance of end device.
I see when spa line is Idle the current Voltage is 52V, When a call is done the voltage is -7V. When I finish a incoming call from any internal extension or from asterisk the voltage is 52V again, but the call does not hang up in the other side.
OK. So idle line voltage is 52V. According your description, the SPA3102 disconnect properly from line on end of call (voltage rise to 52V). If the call doesn't disconnect, then it's not matter of SPA3102 but matter of terminating PBX.
The behavior like it is not so common in current phone networks, but older phone network switches allow no hangup from called side at all. Only caller is allowed to terminate the call.
All at all, you can't solve the issue from your side of wire. If terminating PBX is not willing to disconnect call immediately, you can do nothing with it. Ask your Telco operator for support. The behavior of particular line may be configurable. But don't put so much hope on it.
After 30 seconds I can see in the syslog POL REV -47 52 then the call hangs up in the other side.
It is the CPC signal from PBX to you. The PBX considered the call is over and is signaling it to you.
Rate helpful responses. It will help others to found solutions.
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2014-07-22 08:38:37:022 928 aa8 AU Featured notifications is disabled.
2014-07-22 08:38:37:022 928 aa8 AU AU setting next detection timeout to 2014-07-22 04:15:53
2014-07-22 08:38:37:022 928 aa8 AU Successfully wrote event for AU health state:0
2014-07-22 08:38:37:022 928 aa8 AU Successfully wrote event for AU health state:0
2014-07-22 08:38:42:021 928 53c Report REPORT EVENT: {45B5AD35-C612-4C43-8FE0-DFC63B114FC9} 2014-07-22 08:38:37:022+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 08:38:42:021 928 53c Report REPORT EVENT: {BA606714-0153-41BA-ADC8-78520F678D97} 2014-07-22 08:38:37:022+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 08:38:42:021 928 53c Report CWERReporter finishing event handling. (00000000)
2014-07-22 08:52:41:224 928 53c Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 08:52:41:240 928 53c Report Reporter successfully uploaded 2 events.
2014-07-22 12:15:53:027 928 1130 AU #############
2014-07-22 12:15:53:027 928 1130 AU ## START ## AU: Search for updates
2014-07-22 12:15:53:027 928 1130 AU #########
2014-07-22 12:15:53:027 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:15:53:043 928 a58 Agent *************
2014-07-22 12:15:53:043 928 a58 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 12:15:53:043 928 a58 Agent *********
2014-07-22 12:15:53:043 928 a58 Agent * Online = Yes; Ignore download priority = No
2014-07-22 12:15:53:043 928 a58 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 12:15:53:043 928 a58 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 12:15:53:043 928 a58 Agent * Search Scope = {Machine}
2014-07-22 12:15:53:308 928 a58 Setup Checking for agent SelfUpdate
2014-07-22 12:15:53:308 928 a58 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 12:15:53:308 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 12:15:53:324 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:901 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 12:15:55:901 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:901 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 12:15:55:917 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:917 928 a58 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 12:15:55:917 928 a58 Misc Microsoft signed: Yes
2014-07-22 12:15:55:933 928 a58 Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 12:15:55:933 928 a58 Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 12:15:55:933 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:167 928 a58 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:167 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:167 928 a58 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:167 928 a58 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 12:15:57:198 928 a58 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 12:15:57:198 928 a58 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 12:15:57:917 928 a58 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 12:15:57:917 928 a58 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 12:15:57:963 928 a58 PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 12:15:57:963 928 a58 PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 12:15:57:963 928 a58 PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 12:16:00:572 928 a58 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 12:16:00:572 928 a58 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 12:16:00:932 928 a58 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 12:16:00:932 928 a58 Agent *********
2014-07-22 12:16:00:932 928 a58 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 12:16:00:932 928 a58 Agent *************
2014-07-22 12:16:00:932 928 1120 AU >>## RESUMED ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:16:00:932 928 1120 AU # 0 updates detected
2014-07-22 12:16:00:932 928 1120 AU #########
2014-07-22 12:16:00:932 928 1120 AU ## END ## AU: Search for updates [CallId = {9BDC1D71-5139-49D4-88F0-E2B639CE8846}]
2014-07-22 12:16:00:932 928 1120 AU #############
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:00:932 928 1120 AU Featured notifications is disabled.
2014-07-22 12:16:00:932 928 1120 AU AU setting next detection timeout to 2014-07-22 08:15:22
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:00:932 928 1120 AU Successfully wrote event for AU health state:0
2014-07-22 12:16:05:931 928 a58 Report REPORT EVENT: {25E75367-1205-4F59-A812-02DA28BB3234} 2014-07-22 12:16:00:932+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 12:16:05:931 928 a58 Report REPORT EVENT: {FE1434F8-C6AF-4F87-B3DF-6E4D6C4B05FB} 2014-07-22 12:16:00:932+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 12:16:05:931 928 a58 Report CWERReporter finishing event handling. (00000000)
2014-07-22 12:30:05:116 928 a58 Report Uploading 2 events using cached cookie, reporting URL = http://mtp-wsus2/ReportingWebService/ReportingWebService.asmx
2014-07-22 12:30:05:131 928 a58 Report Reporter successfully uploaded 2 events.
2014-07-22 14:05:29:584 928 10a0 AU Triggering AU detection through DetectNow API
2014-07-22 14:05:29:584 928 10a0 AU Triggering Online detection (interactive)
2014-07-22 14:05:29:584 928 1130 AU #############
2014-07-22 14:05:29:584 928 1130 AU ## START ## AU: Search for updates
2014-07-22 14:05:29:584 928 1130 AU #########
2014-07-22 14:05:29:584 928 1130 AU <<## SUBMITTED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:29:584 928 8e0 Agent *************
2014-07-22 14:05:29:584 928 8e0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 14:05:29:584 928 8e0 Agent *********
2014-07-22 14:05:29:584 928 8e0 Agent * Online = Yes; Ignore download priority = No
2014-07-22 14:05:29:584 928 8e0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-07-22 14:05:29:584 928 8e0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-22 14:05:29:584 928 8e0 Agent * Search Scope = {Machine}
2014-07-22 14:05:29:584 928 8e0 Setup Checking for agent SelfUpdate
2014-07-22 14:05:29:584 928 8e0 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-07-22 14:05:29:584 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 14:05:29:600 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:616 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-07-22 14:05:29:631 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:631 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 14:05:29:631 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:647 928 8e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-07-22 14:05:29:662 928 8e0 Misc Microsoft signed: Yes
2014-07-22 14:05:29:662 928 8e0 Setup Determining whether a new setup handler needs to be downloaded
2014-07-22 14:05:29:662 928 8e0 Setup SelfUpdate handler is not found. It will be downloaded
2014-07-22 14:05:29:662 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:662 928 8e0 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:662 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:694 928 8e0 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:694 928 8e0 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-07-22 14:05:29:709 928 8e0 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-07-22 14:05:29:725 928 8e0 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-07-22 14:05:30:037 928 8e0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-07-22 14:05:30:037 928 8e0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 14:05:30:053 928 8e0 PT WARNING: Cached cookie has expired or new PID is available
2014-07-22 14:05:30:053 928 8e0 PT Initializing simple targeting cookie, clientId = 487b95fe-31a4-44f7-9989-bd77766ce5fa, target group = , DNS name = itg-soatrainsvr.mbtc.mgc.local
2014-07-22 14:05:30:053 928 8e0 PT Server URL = http://mtp-wsus2/SimpleAuthWebService/SimpleAuth.asmx
2014-07-22 14:05:35:630 928 8e0 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-07-22 14:05:35:630 928 8e0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://mtp-wsus2/ClientWebService/client.asmx
2014-07-22 14:05:36:411 928 8e0 Agent * Found 0 updates and 68 categories in search; evaluated appl. rules of 503 out of 777 deployed entities
2014-07-22 14:05:36:411 928 8e0 Agent *********
2014-07-22 14:05:36:411 928 8e0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-07-22 14:05:36:411 928 8e0 Agent *************
2014-07-22 14:05:36:411 928 1360 AU >>## RESUMED ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:36:411 928 1360 AU # 0 updates detected
2014-07-22 14:05:36:411 928 1360 AU #########
2014-07-22 14:05:36:411 928 1360 AU ## END ## AU: Search for updates [CallId = {CC67CC44-7DFB-49DE-AA83-8D6A7995ABFA}]
2014-07-22 14:05:36:411 928 1360 AU #############
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:36:411 928 1360 AU Featured notifications is disabled.
2014-07-22 14:05:36:411 928 1360 AU AU setting next detection timeout to 2014-07-22 10:01:01
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:36:411 928 1360 AU Successfully wrote event for AU health state:0
2014-07-22 14:05:41:410 928 8e0 Report REPORT EVENT: {6A2B180E-A95F-42F7-B775-5750DFFD6ECD} 2014-07-22 14:05:36:411+0800 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 0 updates.
2014-07-22 14:05:41:410 928 8e0 Report REPORT EVENT: {83041427-693D-4A42-AED0-E8E7BFB8E7E3} 2014-07-22 14:05:36:411+0800 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2014-07-22 14:05:41:410 928 8e0 Report CWERReporter finishing event handling. (00000000)No Service Pack 1 installed. Does this mean that no updates will be detected if SP1 is not installed? thanks
That's exactly what that means!
Updates have not been available for Windows Server 2008 R2 *RTM* systems since April, 2013.
http://support.microsoft.com/lifecycle/?p1=14134
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
Crazy thing: No dialtone from a SPA 3102 inside the same network.
Hi folks: We have a couple of SPA-3102 connected to two POTS Bellsouth lines. Both 3102 are registering fine with our SIP server and also register the phone line.
The crazy thing is this: If we try to get dialtone calling from an IP phone (SPA922) LOCATED IN THE SAME LOCAL NETWORK (I.E: In the office) to the 3102 number, we get no dialtone.
If i try co call the same 3102 from a softphone (x-lite) also in the office, we still get no dialtone.
But if i try to call the spa from other network than the office, (I.e: My home), i´m getting the dialtone!!! I tried it with both the 922 IP Phone and the x-lite softphone and works fine.
Also, we tried to call the 3102 from other IP phone in our office in Mexico, and also works fine.
Our network topology in the office: Motorola´s Netopia 3347-02 with Bellsouth xDSL internet service. Two Linksys EZXS16W swithes, and a mix of laptops, PCs, servers, IPPhones (SPA922 and 942) and printers connected to these switches
Any idea ??
Thanks in advance.
MartinIf the in-office X-Lite is accessing the SPA-3102 on its private IP, try the public IP, or vice-versa.
I'm presuming that the SPA-3102 has a static private address, the Netopia is forwarding some UDP ports to the 3102, and that you are accessing the 3102 directly (not through a server such as Asterisk). In this case, access from the LAN via the public IP may fail, because many routers don't handle 'hairpinning' correctly. Access via the private IP may fail, because the client is being confused by the NAT mapping being applied by the 3102. You can use Wireshark on the machine running X-Lite to see what's happening in each case.
If your situation is other than the above, please provide the details: Accessed via server? If so, is server on LAN or outside? What software? Do you have administrative control over it? Does your router have a SIP ALG? Is it being used in this path? What port forwarding or other special setup on router? What NAT mapping parameters on SPA-3102? What have you seen with Wireshark? What remedial actions have you tried, with what results? Do you have multiple static public IPs? If so, is there a spare one?
Message Edited by Stew on 05-05-2008 10:48 AM -
SPA 3102- STUN SERVER NOT REACHABLE
Hello,
Following are Line 1 settings of an SPA-3102
Nat mapping enabled=yes
Nat keep alive enabled=yes
Proxy server:correct proxy server specified
Outbound proxy server: Correct outbound proxy server specified
UserID and passwords are configured properly
SIP TAB:
RTP port min=16384
RTP port max=16390
Handle via received=yes
Insert via received=yes
Substitute via addr=yes
STUN enable=yes
STUN Server=aa.aa.com (correct STUN server configured)
Hadle via rport=yes
Inser via rport=yes
Send resp to SRC port=yes
STUN test enable=yes
TURN server=not configured
STUN test enable=yes
EXT IP=not configured
NAT keep alive INTVL=15
Problem:
On the REGISTER message I am receiving following warning
Warning: 399 spa "STUN Server Not Reachable"
User-Agent: Linksys/SPA3102-5.1.7(GW)
Content-Length: 0
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Supported: x-sipura, replaces
Would you please explain why I receive STUN not reachable warning? It is a reachable STUN server. SPA 3102 devices are placed behind ADSL modems of ITSPI just noticed that you have Handle VIA received = yes, so if the proxy is responding with a 'received' tag, then the SPA would learn its external IP, without needing to contact the STUN server. I have a system that is behind NAT but does not need STUN or symmetric RTP, because it uses the IP from the received tag in the SDP. (In my case, I have the RTP ports forwarded to the SPA, so no port number translations are needed.)
-
# Question
Since updating to Firefox 3.6.15, I can no longer print coupons from SmartSource. The error message is that Java is not detected. The check box is longer showing in the Options/Content of this version of Firefox, so I can not enable it.Same PC as I used to post the question. When I go to the "plug in check" page, it shows I am up to date and it is not disabled.
Java(TM) Platform SE 6 U24
Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers 1.6.0.24 -
Hi All,
I have problems with iOS5 installed on my iPad1.
After successfully installing the new iOS5, my iPad1 apps are jumbled up with my wife's apps. Some of my paid apps are missing.
So, i tried to restore to factory default. Now, my iTunes could not detect my iPad, and my iPad only shows the picture "to connect iPad to iTunes".
I restarted my iMac and checked that all softwares are up to date.
Please advise.
Many thanks.If you restored from a backup, you simply restored the corrupt files again.
You could find the corrupt file through a slow process of eliminating apps and data - removing all content - and then syncing content back again - slowly adding apps back on - until the problem surfaces again - and the you could pin down the last apps or apps that you just added as being the problem apps/files. You may find the corrupt file - and you may not.
Your backups can be deleted by going to iTunes on you computer and go to Edit>Preferences>Devices. You will see your backups/backups in that window. Click on the backup and then click on delete backup - if that is what you really want to do.
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