Linksys SRW2016 switch serial console not working

I have had the switch for about 2 years and recently moved.  The manual specifies:
38400 bps and 8-n-1 serial port settings using DB9F to DB9F cable.
I have done this and tried using multiple machines/ports/cables as well as several peices of software (minicom, PuTTy, hyperterminal) and none give me any output from the switch at all.
The trouble is that in its original config, it had 1 port locked into its own VLAN for management with port security and an obscure RFC1918 IP address which I cannot recall for the life of me.
At this point, I have no access to TCP/IP management so serial console is my last hope and is not working.
Any ideas here?

Hi Tobias, after connecting to the console with the forementioned setting, reboot the switch and tap the enter key several times until the screen shows the post process and loading. If there is absolutely nothing loading the switch may be bad.
-Tom
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