Linksys WRT1900AC Dual Band Router Issue

Hi We have recently Purchased
8 Linksys WRT1900AC Dual Band Router. And we are trying to connect our External Hard Drive which is
(Seagate Backup Plus 4TB USB 3.0 Desktop External Hard Drive STDT4000100) non of them are recognizing in USB 3 or USB 2 Yes we have also tried to format the drives in NTFS still no luck. I am really surprise that External 4TB HD not working with this Such Hi-Fi Router. I am hoping it should really don't want to return these router.
Please Confirm if this router support the Following Newest USB 3 External Hard Drives. I have tried everything but its not working.
1 - Seagate Backup Plus Slim 2TB USB 3.0 Portable External Hard Drive STDR2000100 B
2 - Seagate Backup Plus 4TB USB 3.0 Desktop External Hard Drive STDT4000100
Thanks
Faz

Have only 1 drive connected to the USB port. Restart the router and then map the drive. See if that works. The issue that I am having is that when I have only one drive (NTSF) connected to my WRT1900AC Router I can see it, no problem. The problem ocurrs when I install the second drive (FAT32) then it locks both drives and I can not map any of the drives either on mac or windows. I do see both drives on the Linksys Smart wi-fi browser (192.182.1.1) and tells me that both are connected, but thats about it. I am going to format both as NTSF and see if that solves the problem.

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I see you are looking into your options for a dual band router. I would love to help.
The printer will only connect to a 2.4 GHz broadcast. To quote this document on Print | Rate this content HP Printers - Tips and Workarounds for Common Wireless Network Printer Iss...
Dual band routers provide both 2.4GHz and 5.0GHZ frequency ranges. HP printers connect to the 2.4GHz frequency band and the 20 MHz bandwidth only. Many dual band routers let devices connected to the 2.4 GHz band communicate with devices connected to the 5.0 GHz band. But not all routers support this feature.
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Please let me know if you have any questions. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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Hi @SP-Michigan ,
I see that you are experiencing issues with setting up the printer over the network on the Comcast Dual Band Router.
I will do my best to help you.
Restore the factory settings on the printer.
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The WPA key setting needs to be on AES to work correctly not TKIP.
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If you have Mac Filtering you need to give printer hardware address from configuration page.
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I have provided a document for setting up the wireless connection or you can follow my different methods provided.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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Hi @SP-Michigan ,
I see that you are experiencing issues with setting up the printer over the network on the Comcast Dual Band Router.
I will do my best to help you.
Restore the factory settings on the printer.
Press the OK button on the printer, go to service, then select restore defaults.
Print a configuration page from the printer to make sure the IP and SSID are cleared.
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Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from configuration page.
You might need to contact Comcast for further assistance to check those settings.
I have provided a document for setting up the wireless connection or you can follow my different methods provided.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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